It looks like you're using an old web browser that we no longer support, so some parts of the site may not work as well as they should and you won't be able to make a booking. Please update your browser (view more details) to make sure you get the best experience.
After four, happy years of welcoming lovely guests, the old Den is being replaced with this wonderful space. Everything at The Devon Den has been designed to encourage guests to immerse themselves in nature. The open-plan cabin’s unique shape, hand-crafted by Jo and Ben, lets you breeze in and out to the woods, wander to the crackling fire pit and dip your toes in the stream, take a dip in the wood fired hot tub, or just enjoy the rocking chair on the veranda, all while surrounded by the sounds of wildlife. A genuine love of, and commitment to, the environment runs through every choice, from the sustainable materials used to make the cabin, to the top end solar power system, a dry toilet and even the little ladders in the pond for frogs and newts.
In the Den there are games, jigsaws and a library including recipe books full of tips for getting the most out of the BBQ and superb local produce. On booking, you will be sent a digital guidebook which works offline, with all the info you need to get the most from your stay - maps to guide you along the nearby lanes and footpaths, details of secret Dartmoor swimming spots, tips on the best pasty shop.
You can nip out to the glorious beaches at Bude, just forty minutes away, or take the Granite Way cycle path from Okehampton along the old railway lines. Your hosts are knowledgeable and passionate eco builders who could give you a crash course on every aspect of sustainable living, but even if you simply linger here for a few days, you’ll come away with a renewed appreciation for the peace and beauty of nature.
Read more
Essentials
The important stuff
Check in: 4 pm
Check out: 10 am
Bring wellies, walking boots and torches
Please be aware that this is a natural site, with open water, no guards on the wood burner and mezzanine beds without rails in the cabins – Parents are responsible for their children
Devon Dens is a quiet, eco site and guests are asked to come prepared to share those principles
Poor mobile phone signal, although there is a landline in the shed for emergencies. No WiFi
Groups and Hen dos booking both cabins will be asked to pay a deposit of £300, payable directly to the owner after booking
There are 2 bee hives on site, please be aware if you are allergic
Private, wood fired hot tub. Sessions are £75 for 3 nights, which is to be paid directly to the owner
Beautiful wood-fired sauna that is shared with Carpenter Cabin. Private sessions are bookable in advance directly with the owner for £20 per session, with towels and aromatherapy oils provided.
Sleeping arrangements
One super king-size bed or twin bedroom. Two singles on mezzanine and two single sofa beds
Extra space available
Space
for 1 baby
no charge.
A travel cot and high chair can be provided on request
Space
for 2 pets
from £20 per pet per stay Dogs must be kept under control around livestock, cleaned up after and kept off furniture
Cooking
4 ring gas burner, full size single oven and grill
Fridge (located on the veranda)
Kitchen with excellent equipment
Kettle
Washing
Internal shower super-hot power shower
Internal dry toilet with basin and small urinal
Heating, lighting & bedding
Wood-burner
Gas central heating
All towels and bedding provided
5kw Solar array for LED lighting
Sockets to charge devices - being prudent to allow for restrictions of northern hemisphere!
Entertainment
Wood fired hot tub
Lots of board games, books, jigsaws, (guitar on request)
Sauna
Read more
Getting there
Devon Dens, Germansweek, Devon EX21 5AL
The Owners do not live on site so please plan your journey in advance by taking into account any holiday traffic, food/drink stops etc. The Owners will need an ETA so make sure to keep in touch with them about your arrival time in advance. If guests are very late due to changing plans, a charge may be incurred.
Directions are easy, although if you are using a phone satnav, you may lose signal for the last bit.
Devon Dens is best approached from the A3079. Use the postcode and take the turning signed Bratton Clovelly. There is a large mast which can usually be seen and the turning is opposite this. The junction is called Castle Cross, Broadbury (make sure it is the turning for Bratton only a mile or so from the site – there are other signs beforehand which won’t work with these directions). Then take the first right after half a mile, signed Germansweek. Devon Dens is three quarters of a mile down that road on the left. Look for the double gates that will probably be open, with an owl on top of the right hand post. Drive in and park on the top car park.
Read more
Food & Drink
At Devon Dens
Fresh coffee, loose leaf tea and sugar are provided, as well as a bottle of local cider and apple juice.
Jo and Ben are keen champions of local produce and an extensive list is available to order from before you arrive, including wine, fizz, cider, apple juice, cheese, veg, breakfast goodies (veggie or meat), afternoon tea hampers (cakes, cheese scones, cheese, chutney) and BBQ packs (veggie or meat).
In summer, the on-site kitchen garden is able (slugs permitting!) to supply guests with fresh produce, with herbs available year-round.
The BBQ is available, with local charcoal, for cooking up a feast, and the handcrafted outside banquet table and benches, looking out over the pond, make the perfect place to enjoy the results.
The Clovelly Inn - 3 miles walk along quiet country lanes -Serves local food. Interesting locals! Booking recommended.
The Castle Inn, Lydford - (25 min drive) - A pretty pub in a gorgeous village, with a roaring fire situated close to Dartmoor and the gorge. Serves local food.
Graylings fish and chip restaurant – Opens in July, Okehampton. The award winning North Tawton café has been running for many years and offers great value for fresh (not frozen) fish and chips. Expectations are the same from the new Oke store.
Life’s A Beach – Bude – Great café and bistro looking over Summerleaze beach. Perfect for daytime snacks (although busy in high summer) and sunset mussels and chips.
The Rectory tea rooms, Morwenstow – Just sublime. If a cream tea is your thing, head straight there. Savoury and sweet dishes in a beautiful location. Perfect for cliff top walks along the coastal path then afternoon tea.
The Bush Inn, Morwenstow – The best Sunday lunch in a lively, ancient pub filled with tourists and locals.
Read more
Activities
At Devon Dens
There is a 2 acre private, south facing woodland to share with other guests, as well as a stream - perfect for paddling.
Use the maps provided to walk from the gate on a number of circular routes.
Enjoy a 60 minute massage from local therapists, £45 bookable in advance.
Beautiful wood fired sauna, £20 per session, to be booked in advance, with towels and aromatherapy oils provided
Relax in the hot tub
Hammock
Places to visit
Okehampton – The closest town, with the site of the ruins of the largest castle in Devon which was one of Turner’s favourite subjects to paint. Simmons Park is an absolute treat, with a great playground and leisure centre with swimming pool. The town makes a great gateway to Dartmoor with access to woodland walks, gorgeous rivers and stunning views from the granite tors that dot the landscape.
Tavistock Farmers Market Devon - Voted the ‘Best Farmers’ Market in the South West’. The markets take place on the 2nd and 4th Saturdays of each month and can be reached by car in 40 minutes.
Brent Tor - An amazing church perched on top of a granite tor. Free to walk up with outstanding views.
Lydford - There is a lovely National trust walk around Lydford Gorge and a great pub in the village.
Stone Lane Gardens, Drewesteignton – A beautiful birch arboretum and art collection in stunning gardens.
Outdoor & Active
Walking - Devon Dens is surrounded by beautiful walking, with maps provided for you to use. There are circular routes up to 12 miles long for the adventurous (be warned –there will be mud), taking in pretty villages and local pubs. The coastal path is within easy reach. Tackle bite sized chunks of this unique (and sometimes challenging) trail.
Dartmoor National Park, a 365 square mile wild moorland landscape with wooded valleys and wind swept Tors, is 8 miles away. Walkers and horse riders have no restrictions across the open moorland and there are about many miles of public rights of way. Dartmoor’s Daughter offers a varied selection of tailor made walks and courses for navigation, local history and even dowsing!
Cycling - The Granite Way starts in nearby Okehampton and offers level, easy and beautiful cycling on the old railway line. There are many options for cycle hire in the area with maps and suggested routes.
Swimming – Dartmoor offers lots of opportunities to wild swim. There are maps in the cabin showing exact spots – beautiful waterfalls for refreshing dips. Bude sea pool is also a favourite. The owners are keen wild swimmers, and are happy to advise about top swim spots.
Lydford Gorge – An extraordinary gorge with the White Lady waterfall and Devils Cauldron all taken in along a series of walks through woodland paths. National Trust.
Roadford Lake Watersports Centre - Just 4 miles from the site. The largest inland water centre in the South West with sailing, windsurfing and kayaking. Equipment is available for hire, with lessons for individuals or groups, beginners or improvers. There’s also a bird hide at the end of the lake nearest Devon Dens (a lovey walk there and back) with a record of viewings and binoculars.
Beaches - Bude, the owners’ favourite beach, is only forty-five minutes’ drive away, and offers some of the best surfing in the region (with surf schools) as well as fab pasty (watch them being made!) and ice cream shops!
Read more
Meet your hosts
Meet Jo & Ben
Jo and Ben spent years living in Brighton, Amsterdam, Spain, Portugal and Greece, before eventually deciding to grow up in Devon. Jo set up and ran The Pickled Walnut restaurant in Okehampton for five years, whilst Ben ran large building projects before specialising in traditional carpentry and timber framing. They watched traveller friends create and live in beautiful and inspiring tiny homes, and in 2011, after another spell in Europe, Ben made the couple a unique wooden home and Barrel Top Wagons was born. They found the site that is now Devon Dens in the same year, and after a lengthy planning process, permission was granted in 2014. The idea has always been to create a natural site with beautiful structures suitable for year round use; to promote the extraordinary landscape and produce in West Devon; to enable guests to holiday in the West Country without trashing the planet. When they’re not building cabins or welcoming guests, the pair can usually be found enjoying the coastal path, wild swimming on Dartmoor or tucking in to a pasty or ice cream in Bude.
Wildlife & Environment
A strong eco ethos is at the heart of Devon Dens – from using locally sourced timber to create the extraordinary cabins, to the newt and toad ladders in the pond, bird boxes, wildlife log piles and the reed beds that treat the water. There’s a wildlife pond and stream, and extensive planting has been done of trees, flowers and hedge. Plenty of information is provided for guests regarding composting, recycling, energy and waste. It is hoped that guests visit with an intention to share that eco ethos.
After four, happy years of welcoming lovely guests, the old Den is being replaced with this wonderful space. Everything at The Devon Den has been designed to encourage guests to immerse themselves in nature. The open-plan cabin’s unique shape, hand-crafted by Jo and Ben, lets you breeze in and out to the woods, wander to the crackling fire pit and dip your toes in the stream, take a dip in the wood fired hot tub, or just enjoy the rocking chair on the veranda, all while surrounded by the sounds of wildlife. A genuine love of, and commitment to, the environment runs through every choice, from the sustainable materials used to make the cabin, to the top end solar power system, a dry toilet and even the little ladders in the pond for frogs and newts.
In the Den there are games, jigsaws and a library including recipe books full of tips for getting the most out of the BBQ and superb local produce. On booking, you will be sent a digital guidebook which works offline, with all the info you need to get the most from your stay - maps to guide you along the nearby lanes and footpaths, details of secret Dartmoor swimming spots, tips on the best pasty shop.
You can nip out to the glorious beaches at Bude, just forty minutes away, or take the Granite Way cycle path from Okehampton along the old railway lines. Your hosts are knowledgeable and passionate eco builders who could give you a crash course on every aspect of sustainable living, but even if you simply linger here for a few days, you’ll come away with a renewed appreciation for the peace and beauty of nature.
Please be aware that this is a natural site, with open water, no guards on the wood burner and mezzanine beds without rails in the cabins – Parents are responsible for their children
Devon Dens is a quiet, eco site and guests are asked to come prepared to share those principles
Poor mobile phone signal, although there is a landline in the shed for emergencies. No WiFi
Groups and Hen dos booking both cabins will be asked to pay a deposit of £300, payable directly to the owner after booking
There are 2 bee hives on site, please be aware if you are allergic
Private, wood fired hot tub. Sessions are £75 for 3 nights, which is to be paid directly to the owner
Beautiful wood-fired sauna that is shared with Carpenter Cabin. Private sessions are bookable in advance directly with the owner for £20 per session, with towels and aromatherapy oils provided.
Sleeping arrangements
One super king-size bed or twin bedroom. Two singles on mezzanine and two single sofa beds
Extra space available
Space
for 1 baby
no charge.
A travel cot and high chair can be provided on request
Space
for 2 pets
from £20 per pet per stay Dogs must be kept under control around livestock, cleaned up after and kept off furniture
Cooking
4 ring gas burner, full size single oven and grill
Fridge (located on the veranda)
Kitchen with excellent equipment
Kettle
Washing
Internal shower super-hot power shower
Internal dry toilet with basin and small urinal
Heating, lighting & bedding
Wood-burner
Gas central heating
All towels and bedding provided
5kw Solar array for LED lighting
Sockets to charge devices - being prudent to allow for restrictions of northern hemisphere!
Entertainment
Wood fired hot tub
Lots of board games, books, jigsaws, (guitar on request)
The Owners do not live on site so please plan your journey in advance by taking into account any holiday traffic, food/drink stops etc. The Owners will need an ETA so make sure to keep in touch with them about your arrival time in advance. If guests are very late due to changing plans, a charge may be incurred.
Directions are easy, although if you are using a phone satnav, you may lose signal for the last bit.
Devon Dens is best approached from the A3079. Use the postcode and take the turning signed Bratton Clovelly. There is a large mast which can usually be seen and the turning is opposite this. The junction is called Castle Cross, Broadbury (make sure it is the turning for Bratton only a mile or so from the site – there are other signs beforehand which won’t work with these directions). Then take the first right after half a mile, signed Germansweek. Devon Dens is three quarters of a mile down that road on the left. Look for the double gates that will probably be open, with an owl on top of the right hand post. Drive in and park on the top car park.
Fresh coffee, loose leaf tea and sugar are provided, as well as a bottle of local cider and apple juice.
Jo and Ben are keen champions of local produce and an extensive list is available to order from before you arrive, including wine, fizz, cider, apple juice, cheese, veg, breakfast goodies (veggie or meat), afternoon tea hampers (cakes, cheese scones, cheese, chutney) and BBQ packs (veggie or meat).
In summer, the on-site kitchen garden is able (slugs permitting!) to supply guests with fresh produce, with herbs available year-round.
The BBQ is available, with local charcoal, for cooking up a feast, and the handcrafted outside banquet table and benches, looking out over the pond, make the perfect place to enjoy the results.
The Clovelly Inn - 3 miles walk along quiet country lanes -Serves local food. Interesting locals! Booking recommended.
The Castle Inn, Lydford - (25 min drive) - A pretty pub in a gorgeous village, with a roaring fire situated close to Dartmoor and the gorge. Serves local food.
Graylings fish and chip restaurant – Opens in July, Okehampton. The award winning North Tawton café has been running for many years and offers great value for fresh (not frozen) fish and chips. Expectations are the same from the new Oke store.
Life’s A Beach – Bude – Great café and bistro looking over Summerleaze beach. Perfect for daytime snacks (although busy in high summer) and sunset mussels and chips.
The Rectory tea rooms, Morwenstow – Just sublime. If a cream tea is your thing, head straight there. Savoury and sweet dishes in a beautiful location. Perfect for cliff top walks along the coastal path then afternoon tea.
The Bush Inn, Morwenstow – The best Sunday lunch in a lively, ancient pub filled with tourists and locals.
There is a 2 acre private, south facing woodland to share with other guests, as well as a stream - perfect for paddling.
Use the maps provided to walk from the gate on a number of circular routes.
Enjoy a 60 minute massage from local therapists, £45 bookable in advance.
Beautiful wood fired sauna, £20 per session, to be booked in advance, with towels and aromatherapy oils provided
Relax in the hot tub
Hammock
Places to visit
Okehampton – The closest town, with the site of the ruins of the largest castle in Devon which was one of Turner’s favourite subjects to paint. Simmons Park is an absolute treat, with a great playground and leisure centre with swimming pool. The town makes a great gateway to Dartmoor with access to woodland walks, gorgeous rivers and stunning views from the granite tors that dot the landscape.
Tavistock Farmers Market Devon - Voted the ‘Best Farmers’ Market in the South West’. The markets take place on the 2nd and 4th Saturdays of each month and can be reached by car in 40 minutes.
Brent Tor - An amazing church perched on top of a granite tor. Free to walk up with outstanding views.
Lydford - There is a lovely National trust walk around Lydford Gorge and a great pub in the village.
Stone Lane Gardens, Drewesteignton – A beautiful birch arboretum and art collection in stunning gardens.
Outdoor & Active
Walking - Devon Dens is surrounded by beautiful walking, with maps provided for you to use. There are circular routes up to 12 miles long for the adventurous (be warned –there will be mud), taking in pretty villages and local pubs. The coastal path is within easy reach. Tackle bite sized chunks of this unique (and sometimes challenging) trail.
Dartmoor National Park, a 365 square mile wild moorland landscape with wooded valleys and wind swept Tors, is 8 miles away. Walkers and horse riders have no restrictions across the open moorland and there are about many miles of public rights of way. Dartmoor’s Daughter offers a varied selection of tailor made walks and courses for navigation, local history and even dowsing!
Cycling - The Granite Way starts in nearby Okehampton and offers level, easy and beautiful cycling on the old railway line. There are many options for cycle hire in the area with maps and suggested routes.
Swimming – Dartmoor offers lots of opportunities to wild swim. There are maps in the cabin showing exact spots – beautiful waterfalls for refreshing dips. Bude sea pool is also a favourite. The owners are keen wild swimmers, and are happy to advise about top swim spots.
Lydford Gorge – An extraordinary gorge with the White Lady waterfall and Devils Cauldron all taken in along a series of walks through woodland paths. National Trust.
Roadford Lake Watersports Centre - Just 4 miles from the site. The largest inland water centre in the South West with sailing, windsurfing and kayaking. Equipment is available for hire, with lessons for individuals or groups, beginners or improvers. There’s also a bird hide at the end of the lake nearest Devon Dens (a lovey walk there and back) with a record of viewings and binoculars.
Beaches - Bude, the owners’ favourite beach, is only forty-five minutes’ drive away, and offers some of the best surfing in the region (with surf schools) as well as fab pasty (watch them being made!) and ice cream shops!
Jo and Ben spent years living in Brighton, Amsterdam, Spain, Portugal and Greece, before eventually deciding to grow up in Devon. Jo set up and ran The Pickled Walnut restaurant in Okehampton for five years, whilst Ben ran large building projects before specialising in traditional carpentry and timber framing. They watched traveller friends create and live in beautiful and inspiring tiny homes, and in 2011, after another spell in Europe, Ben made the couple a unique wooden home and Barrel Top Wagons was born. They found the site that is now Devon Dens in the same year, and after a lengthy planning process, permission was granted in 2014. The idea has always been to create a natural site with beautiful structures suitable for year round use; to promote the extraordinary landscape and produce in West Devon; to enable guests to holiday in the West Country without trashing the planet. When they’re not building cabins or welcoming guests, the pair can usually be found enjoying the coastal path, wild swimming on Dartmoor or tucking in to a pasty or ice cream in Bude.
Wildlife & Environment
A strong eco ethos is at the heart of Devon Dens – from using locally sourced timber to create the extraordinary cabins, to the newt and toad ladders in the pond, bird boxes, wildlife log piles and the reed beds that treat the water. There’s a wildlife pond and stream, and extensive planting has been done of trees, flowers and hedge. Plenty of information is provided for guests regarding composting, recycling, energy and waste. It is hoped that guests visit with an intention to share that eco ethos.
What a wonderful place! Had a lovely stay renting both cabins and having the run of the whole place for my 30th. Jo was so helpful and gave lots of advice of what to do in the local area. Had the best kitchen/BBQ area too for cooking for the masses.
11/10/2024
Emzies
We had a lovely short holiday with family and our friends at Devon Dens, we used the sauna and hot tub, the bbq and the kitchen. It was so enjoyable and we would love to return.
25/09/2024
Sophie
We had a great time in The Devon Den. We had a couple of rainy days but that didn't matter as we were so comfortable (we completed a 1000 piece jigsaw). When we could we enjoyed cooking outdoors on the well equipped BBQ. The wood fired sauna and hot tub were such a treat and our boys loved lounging around in the hammocks. Communication with Jo was great and the information provided before our stay was so useful. We loved our stay and would recommend to anyone looking for a quiet off grid trip!
19/08/2024
Sophie
We absolutely loved the Devon Den. Such an amazing and beautiful spot - all to yourself. When the kids got over there being no WiFi, we spent more time playing games as a family than we have for months
05/08/2024
Helen
Fantastic stay and the owner were so helpful and friendly. Perfect for a family getaway and very well setup.
03/05/2024
Ben
We had such a restful stay at the Den. The cabin comfortably accommodated us and our 4 children in the most idyllic surroundings. The facilities were superb and easy to use the highlights of course being the sauna and hot tub which were sublime after a days trek in the rain. The atmosphere was warm and welcoming from the hosts and the homely feel of the cabin made our stay even more comfortable.
22/03/2024
Lucy
An incredibly peaceful stay- its in the most beautiful, isolated spot! The house was beautiful and had everything we could need. The sauna and hot tub were so great and other features like the hammocks and the firepit were also loved.
01/09/2023
Wilhelmina
We had the most wonderful time at The Devon Den! It is located in a lovely remote location. The grounds are stunning and so well maintained. The den itself is so cosy and welcoming and surprisingly spacious enough even for 6 adults (small ladies!). The sleeping facilities are great, even the sofa bed and chair are comfortable. The cooking facilities were perfect, the shower so powerful and warm.
The outdoor space is fantastic. We loved the hot tub but my favourite was the sauna!
We ventured for a short walk but what we had come for was to relax and we honestly did not want to leave this lovely place!
Jo kept in touch before our arrival and answered all the queries we had, and was very welcoming once we arrived.
We would definitely all recommend The Devon Den and really hope to return in the near future.
16/06/2023
Helene
We were so impressed by the cabin and grounds - they surpassed our expectations. The cabin was really comfortable and well laid out, with everything we needed and the setting was just idyllic, a real haven. The hot tub was the icing on the cake! We all agreed we’d like to return.
28/04/2023
Gemma
We had a great stay at Devon Dens, although the weather was not great, one evening we fired the log burner up and it was very cosy and we had some drinks and completed a jigsaw puzzle .(quite a few Games and puzzles and books in the Den)
10/04/2023
Stephen
Wonderful calm and peaceful stay. Lived up to our expectations and more. The area is beautiful, not far to amazing beaches, moors, woodlands and waterfalls. Can't recommend this place enough. We will definitely be back. Thanks Jo and Ben for being so welcoming and for creating this beautiful place.
24/03/2023
Richard
A fabulous weekend, the cabin and land has been a beautiful place to spend time relaxing and enjoying time together. It's certainly a great spot and we will be recommending it to everyone we meet for years to come. Jo is a wonderful host with a well equipped home from home. Honestly couldn't have asked for more. It really makes the difference finding a place like this these days
Nothing was too much to ask of Jo, I felt like she would have done anything to make our stay the best it could have been
03/02/2023
Tim
Me, my partner and the pooch stayed here for a long Birthday weekend with friends that joined us for one of the nights. The property is stunning, and the land it is on is beautiful. Going to bed after an evening star gazing toasting marshmallows and waking up to a morning coffee with the sound of the stream.
The host welcomed us to the property, ensured we had everything we needed and understood how to use the facility properly, she was super friendly and informative.
Devon Dens allowed me to live my hippy fantasy and be eco friendly but with a healthy portion of luxury! The Sauna was a highlight for us all.
We would love to come back and experience the place in each season.
20/01/2023
Poppy
My family and I (6 adults) stayed for 3 days during Christmas. It was wonderful. The cabin is perfectly thought so that 6 adults don't feel packed. It's well equipped, cosy and warm. The best thing is the inside and outside seating options. The 2 armchairs under the cabin's canopy are a delight for an early cup of tea. Jo is constantly looking after you. We ordered many hampers and all were delicious. Everything works well and the surroundings are very charming.
23/12/2022
armel
We had a brilliant time at the Devon Den. The lodge was super cozy, in a stunning location. We loved being off grid and away from reality for a few days!
The host was super attentive and their attention to detail was incredible. We traveled with a dog and a young baby and the host provided useful equipment for both of them.
We made use of the sauna which really was the cherry on top of a lovely weekend.
I would highly recommend the Devon Dens and we are hoping to return again soon.
11/11/2022
Elysia
The Devon Den exceeded any prior expectations that we had - it was just amazing! We decided on staying at Devon Dens to celebrate my partners 30th birthday and I am so happy that we chose this lovely place. We were a group of 8 and we throughly enjoyed all of the luscious land to relax on the hammocks, have a bbq and do some relaxing yoga! Having no wifi and signal was the perfect detox and I feel that we need to do more often to completely switch off! I would 100% recommend this gorgeous place to everyone if you’re going as a large group and I hope that we can visit again soon. Jo, our host, was very hospitable and made everything seamless. The holiday blues are real!
05/08/2022
Yasmin
Lovely cabin in an idyllic setting - very much enjoyed our stay
04/07/2022
Gareth
Devon Dens is one of those slightly magical places where you just feel a sense of tranquility and calm. The cabin we stayed in was spacious, light, well-equipped and clean - created a lovely space where we would have been happy to hunker down for the day were it not for the fact that the weather for our week was beautiful. What is even more special is the site - beautiful trees, shrubs, wild flowers, and incredible bird song. We seemed to sync our evening meal with the woodpecker’s! Our kids simply loved exploring, playing hide and seek and splashing in the stream. They amused themselves for hours which was great for us! We really enjoyed disconnecting - there really is no way you’ll get phone signal or mobile data - but we found that a bit of enforced digital detoxing was good for the soul. All in all, we feel we’ve found somewhere special that we would definitely return to. Thank you Jo!
18/04/2022
Ed
Beautiful location.
Met all expectations- very cosy in the Den.
Managed to keep all four teenagers entertained and digital free for five days.
Sauna was fabulous
Had everything we needed
21/02/2022
Amy
We had such a beautiful stay! The accommodation was warm and very comfortable which we were not expecting in February in between storm Eunice and Franklin! Jo is an excellent host who went out of her way to ensure that she kept us updated (storm conditions) and that we had everything we needed. We arrived very late at night due to the storm, but had no trouble getting into the den or finding it. Once inside it was smiles all round.... beautiful fresh flowers were on the table along with a couple of very welcome treats in the fridge. There is so much that we loved and nothing that we didn't! Small details like having salt, pepper and oil for cooking, a selection of board games and jigsaw puzzles, books for all ages, a guitar and lovely warm blankets to get cosy by the fire. Despite the weather, we had the most relaxing and comfortable break. The beds were also so incredibly comfortable that I had to make sure I found out where they were from before we left! Jo has clearly poured her heart into The Devon Den and it shows, her concern and care for the environment is hugely appreciated and so very welcome. We are so pleased that we came and would absolutely love to come back
18/02/2022
Lotus
We had a great time at The Devon Den and Jo is a lovely and gracious host. Highly recommended!
04/02/2022
Tomer
We had such a wonderful time at Devon Dens, from start to finish it was just perfect. There was just such a special feeling about the whole place and we enjoyed every minute. A real luxury to completely switch off without any screens, WiFi, social media and a chance to have some quality family time playing games and reading, toasting marshmallows on the firepit and enjoying being surrounded by nature.
17/09/2021
Debra
We had such a wonderful time in The Devon Den, really warm and cosy with a well equipped kitchen. The den itself is an incredible piece of work and you can tell that plenty of love and hard work went into making it. Jo was a brilliant host and really went out of her way to help us with what we needed. I can't wait to come back and stay another time!!
30/12/2020
George
We're super excited to be adding Jo and Ben's latest space. A wonderful addition to the collection. The feedback for Carpenter Cabin should give you a good feel for what it will be like. Book a stay and be the first to write a review!
02/09/2020
The Canopy & Stars Team
Reviews
What a wonderful place! Had a lovely stay renting both cabins and having the run of the whole place for my 30th. Jo was so helpful and gave lots of advice of what to do in the local area. Had the best kitchen/BBQ area too for cooking for the masses.
11/10/2024
Emzies
We had a lovely short holiday with family and our friends at Devon Dens, we used the sauna and hot tub, the bbq and the kitchen. It was so enjoyable and we would love to return.
25/09/2024
Sophie
We had a great time in The Devon Den. We had a couple of rainy days but that didn't matter as we were so comfortable (we completed a 1000 piece jigsaw). When we could we enjoyed cooking outdoors on the well equipped BBQ. The wood fired sauna and hot tub were such a treat and our boys loved lounging around in the hammocks. Communication with Jo was great and the information provided before our stay was so useful. We loved our stay and would recommend to anyone looking for a quiet off grid trip!
19/08/2024
Sophie
We absolutely loved the Devon Den. Such an amazing and beautiful spot - all to yourself. When the kids got over there being no WiFi, we spent more time playing games as a family than we have for months
05/08/2024
Helen
Fantastic stay and the owner were so helpful and friendly. Perfect for a family getaway and very well setup.
03/05/2024
Ben
We had such a restful stay at the Den. The cabin comfortably accommodated us and our 4 children in the most idyllic surroundings. The facilities were superb and easy to use the highlights of course being the sauna and hot tub which were sublime after a days trek in the rain. The atmosphere was warm and welcoming from the hosts and the homely feel of the cabin made our stay even more comfortable.
22/03/2024
Lucy
An incredibly peaceful stay- its in the most beautiful, isolated spot! The house was beautiful and had everything we could need. The sauna and hot tub were so great and other features like the hammocks and the firepit were also loved.
01/09/2023
Wilhelmina
We had the most wonderful time at The Devon Den! It is located in a lovely remote location. The grounds are stunning and so well maintained. The den itself is so cosy and welcoming and surprisingly spacious enough even for 6 adults (small ladies!). The sleeping facilities are great, even the sofa bed and chair are comfortable. The cooking facilities were perfect, the shower so powerful and warm.
The outdoor space is fantastic. We loved the hot tub but my favourite was the sauna!
We ventured for a short walk but what we had come for was to relax and we honestly did not want to leave this lovely place!
Jo kept in touch before our arrival and answered all the queries we had, and was very welcoming once we arrived.
We would definitely all recommend The Devon Den and really hope to return in the near future.
16/06/2023
Helene
We were so impressed by the cabin and grounds - they surpassed our expectations. The cabin was really comfortable and well laid out, with everything we needed and the setting was just idyllic, a real haven. The hot tub was the icing on the cake! We all agreed we’d like to return.
28/04/2023
Gemma
We had a great stay at Devon Dens, although the weather was not great, one evening we fired the log burner up and it was very cosy and we had some drinks and completed a jigsaw puzzle .(quite a few Games and puzzles and books in the Den)
10/04/2023
Stephen
Wonderful calm and peaceful stay. Lived up to our expectations and more. The area is beautiful, not far to amazing beaches, moors, woodlands and waterfalls. Can't recommend this place enough. We will definitely be back. Thanks Jo and Ben for being so welcoming and for creating this beautiful place.
24/03/2023
Richard
A fabulous weekend, the cabin and land has been a beautiful place to spend time relaxing and enjoying time together. It's certainly a great spot and we will be recommending it to everyone we meet for years to come. Jo is a wonderful host with a well equipped home from home. Honestly couldn't have asked for more. It really makes the difference finding a place like this these days
Nothing was too much to ask of Jo, I felt like she would have done anything to make our stay the best it could have been
03/02/2023
Tim
Me, my partner and the pooch stayed here for a long Birthday weekend with friends that joined us for one of the nights. The property is stunning, and the land it is on is beautiful. Going to bed after an evening star gazing toasting marshmallows and waking up to a morning coffee with the sound of the stream.
The host welcomed us to the property, ensured we had everything we needed and understood how to use the facility properly, she was super friendly and informative.
Devon Dens allowed me to live my hippy fantasy and be eco friendly but with a healthy portion of luxury! The Sauna was a highlight for us all.
We would love to come back and experience the place in each season.
20/01/2023
Poppy
My family and I (6 adults) stayed for 3 days during Christmas. It was wonderful. The cabin is perfectly thought so that 6 adults don't feel packed. It's well equipped, cosy and warm. The best thing is the inside and outside seating options. The 2 armchairs under the cabin's canopy are a delight for an early cup of tea. Jo is constantly looking after you. We ordered many hampers and all were delicious. Everything works well and the surroundings are very charming.
23/12/2022
armel
We had a brilliant time at the Devon Den. The lodge was super cozy, in a stunning location. We loved being off grid and away from reality for a few days!
The host was super attentive and their attention to detail was incredible. We traveled with a dog and a young baby and the host provided useful equipment for both of them.
We made use of the sauna which really was the cherry on top of a lovely weekend.
I would highly recommend the Devon Dens and we are hoping to return again soon.
11/11/2022
Elysia
The Devon Den exceeded any prior expectations that we had - it was just amazing! We decided on staying at Devon Dens to celebrate my partners 30th birthday and I am so happy that we chose this lovely place. We were a group of 8 and we throughly enjoyed all of the luscious land to relax on the hammocks, have a bbq and do some relaxing yoga! Having no wifi and signal was the perfect detox and I feel that we need to do more often to completely switch off! I would 100% recommend this gorgeous place to everyone if you’re going as a large group and I hope that we can visit again soon. Jo, our host, was very hospitable and made everything seamless. The holiday blues are real!
05/08/2022
Yasmin
Lovely cabin in an idyllic setting - very much enjoyed our stay
04/07/2022
Gareth
Devon Dens is one of those slightly magical places where you just feel a sense of tranquility and calm. The cabin we stayed in was spacious, light, well-equipped and clean - created a lovely space where we would have been happy to hunker down for the day were it not for the fact that the weather for our week was beautiful. What is even more special is the site - beautiful trees, shrubs, wild flowers, and incredible bird song. We seemed to sync our evening meal with the woodpecker’s! Our kids simply loved exploring, playing hide and seek and splashing in the stream. They amused themselves for hours which was great for us! We really enjoyed disconnecting - there really is no way you’ll get phone signal or mobile data - but we found that a bit of enforced digital detoxing was good for the soul. All in all, we feel we’ve found somewhere special that we would definitely return to. Thank you Jo!
18/04/2022
Ed
Beautiful location.
Met all expectations- very cosy in the Den.
Managed to keep all four teenagers entertained and digital free for five days.
Sauna was fabulous
Had everything we needed
21/02/2022
Amy
We had such a beautiful stay! The accommodation was warm and very comfortable which we were not expecting in February in between storm Eunice and Franklin! Jo is an excellent host who went out of her way to ensure that she kept us updated (storm conditions) and that we had everything we needed. We arrived very late at night due to the storm, but had no trouble getting into the den or finding it. Once inside it was smiles all round.... beautiful fresh flowers were on the table along with a couple of very welcome treats in the fridge. There is so much that we loved and nothing that we didn't! Small details like having salt, pepper and oil for cooking, a selection of board games and jigsaw puzzles, books for all ages, a guitar and lovely warm blankets to get cosy by the fire. Despite the weather, we had the most relaxing and comfortable break. The beds were also so incredibly comfortable that I had to make sure I found out where they were from before we left! Jo has clearly poured her heart into The Devon Den and it shows, her concern and care for the environment is hugely appreciated and so very welcome. We are so pleased that we came and would absolutely love to come back
18/02/2022
Lotus
We had a great time at The Devon Den and Jo is a lovely and gracious host. Highly recommended!
04/02/2022
Tomer
We had such a wonderful time at Devon Dens, from start to finish it was just perfect. There was just such a special feeling about the whole place and we enjoyed every minute. A real luxury to completely switch off without any screens, WiFi, social media and a chance to have some quality family time playing games and reading, toasting marshmallows on the firepit and enjoying being surrounded by nature.
17/09/2021
Debra
We had such a wonderful time in The Devon Den, really warm and cosy with a well equipped kitchen. The den itself is an incredible piece of work and you can tell that plenty of love and hard work went into making it. Jo was a brilliant host and really went out of her way to help us with what we needed. I can't wait to come back and stay another time!!
30/12/2020
George
We're super excited to be adding Jo and Ben's latest space. A wonderful addition to the collection. The feedback for Carpenter Cabin should give you a good feel for what it will be like. Book a stay and be the first to write a review!
Our weekly newsletter delivers a burst of green to your inbox. You'll be the first to find out about our hand-picked places to stay, receive some fantastic offers and gain an insight into the inner-workings of the collective Canopy & Stars brain (don't say we didn't warn you).
And, as ever, we promise never to share your details with anyone else.
We will never pass your personal information on to any third parties, which is why we don't ask you whether or not we need your permission to do so! Find out more about our Privacy Policy.
Thank you for signing up
One more thing, we need to confirm your email address just to make sure we only send our newsletter out to those who really want it.
To do this, please click the link in the confirmation email we just sent you.
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
What a wonderful place! Had a lovely stay renting both cabins and having the run of the whole place for my 30th. Jo was so helpful and gave lots of advice of what to do in the local area. Had the best kitchen/BBQ area too for cooking for the masses.
11/10/2024