Holly Water Cabin
Devon, United Kingdom
Marsh Farm
- Our low price promise from £170 p/n
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Cabin
Sleeps 2
- One king-size bed
Overview
Don’t let the smooth wood and simple aesthetic of this cabin fool you, whilst it looks like the front cover of a Scandinavian lifestyle magazine – it’s beautifully balanced between style and substance. It’s a place to breeze through, sliding back the windows to blend the indoors and outdoors into a single space, stretching out on the sofa and taking in the views, or padding out to the bath and steaming away in the fresh air.
Indoors is as stunning as outdoors here, and the blend between the two is transfixing. The large picture windows spill light on the clean lines, leather, stone and light wood, and frames a space you’ll luxuriate in living in. The kitchen’s outfitted with a Smeg oven and two induction hobs, for when you inevitably have fresh seafood from the nearby coast – there’s even the grill on the firepit if you’re feeling like smoky delights. If you come back from the sea a little salty, freshen up in the shower in the modern bathroom, and then lie back in front of a crackling wood burner, and watch as deer hop the distant hedgerows.
There’s no wifi here, though some signal if you’re desperate – which you won’t be. Holly Water’s the place you’ve been looking for to disappear to for awhile, and reappear, a whole new you.
Essentials
The important stuff
- Check in: 4 pm
- Check out: 11 am
- Please be aware that Marsh Farm is a working 60-acre farm and you'll typically see sheep in the surrounding fields. Guests are very welcome to walk in the fields, at your own risk, but please always close gates.
- Please bring wellies and a torch if you're arriving in the dark.
- Limited mobile phone signal.
- No WiFi.
- Firewood is supplied free of charge for the wood-burner, outside fire bowl and the cooking area by the stream.
- This space is accessible by public transport.
- Bike storage is available outside the cabin. Please bring your own locks.
- Your hosts offer collections/drop-offs from Crediton train station for those using public transport.
Sleeping arrangements
- One king-size bed
Cooking
- Oven
- Two induction hobs
- Fridge
- Fully equipped kitchen
Washing
- Inside shower and en-suite
- Outside bath
- Flushing toilet
- Bathroom toiletries provided
Heating, lighting & bedding
- Bed linen and towels provided
- Wood-burner
- An electric radiator can be provided if required
- Electric lighting
- Plug sockets and mobile phone charging points available
Entertainment
- Cards, games and books are all available in the cabin
- Radio & speaker
Getting there
Marsh Farm, Cheriton Fitzpaine, Crediton, Devon, EX17 4BD
By public transport
The nearest train station is Crediton (15 minute drive).
Taxi's from the station can be pre booked or hosts can arrange a pick up on a request basis.
By car
Satnav usually works and will get you very close, but be warned it can sometimes take you down some very narrow, steep lanes. They are all totally passable by car - the owners do it everyday - but if you prefer a less adventurous route then please follow the directions below. If you choose to use Satnav - our postcode is EX17 4BD. This typically takes you to a junction with a signpost and red letterbox. From there (with the red letter box on your right) follow the road round to the left signposted ‘Poughill’ and Marsh Farm is on the left after aprox 300 metres and over a small bridge.
When you get to Marsh Farm turn down between the two barns to a set of double gates. Open the gates (and close them) and follow the 250 metre track to another gate in the opposite corner. Go through this gate and Holly Water Cabin is right there.
From the M5 - even if coming on the A303, the owners recommend you cut across on the A358 from Illminster to join the M5 at junction 25 and then follow the directions below.
Come off at Junction 27 (M5) and turn right onto A361 towards Barnstaple and Tiverton. Come off at junction sign-posted to Tiverton and Bickleigh. Follow all signs to Bickleigh (on A396). In Bickleigh take right before bridge onto A3072 sign-posted to Crediton. Stay on this road, mostly up hill. After a few miles you’ll pass a Blue Cross Centre on the right and then a sign on the left to Fursdon House. Go through Cadbury and then take the first right signposted to Cheriton Fitzpaine. Follow this road until you arrive in Cheriton Fitzpaine. Turn right in middle of village opposite the Half Moon pub (small turning on staggered crossroads). After 100yds, take first left signposted to Poughill. After a couple of miles you will come to a very tight left hand bend with a letterbox on the right. Continue round the bend, down the hill and over a small bridge. Marsh Farm is the first set of buildings on your left.
Guests can park right beside the cabin.
Food & Drink
At Holly Water Cabin
Your hosts will provide you with a welcome basket of tea, coffee, milk, sugar and breakfast bits provided for the first couple of mornings.
Local shops
A community shop (20 minute walk) for basic provisions in Cheriton Fitzpaine - Please always double-check opening times first.
Thornes Farm Shop and Cafe (50 minute walk or 7 minute drive).
Major supermarkets can be found in Crediton (10 minute drive) and include Tesco and Morrisons.
Places to eat
The Ring of Bells (35 minute walk) - A wonderful local pub run by Binka (brilliant landlady). A bustling pub and restaurant with a warm and friendly atmosphere. It has a well-stocked bar with local beers and cider, an excellent wine list and a menu that changes regularly. You feel equally comfortable sitting at the bar with a pint and the papers as sitting down to a refined three course meal in the restaurant.
Why not pop to the pub and grab your Ringer’s Ramble Pack complete with a map showing the best local walking routes, local beer, a handmade sausage roll, frazzles, an apple, and a hunk of regional cheese. Then away you go for a lovely Devon stomp!
Cadeleigh Arms (11 minute drive) - An award winning pub set in the small but charming village of Cadeleigh in the heart of Mid Devon. With an excellent restaurant plus a pool table and skittles room. All the food is locally sourced, lovingly prepared and cooked to showcase what the South West has to offer. With its rustic exterior and amazing views of the rolling hills, the only sound you’ll hear is cows mooing in the field next door.
The Beer Engine (15 minute drive) - Devon’s oldest working brew pub is housed in a 19th Century coaching inn in the picturesque village of Newton St Cyres. Famous for its beer brewed minute walion site and local ciders, with a split level beer garden to enjoy the sun. Bar snacks on offer and a separate restaurant offering a quieter eating experience.
Activities
At Holly Water Cabin
You’ll find the day passes very easily at at Holly Water Cabin with long soaks in the outdoor bath, cooking on the open campfire, coffee or cocktails outside, doing battle on the backgammon board, paddling in the stream, dipping into some of our interesting books or just sitting back and admiring the view. But if you want to venture further afield there’s plenty to do whatever your interests…
Places to visit
City exploring - Exeter is a small, vibrant city with a history that goes back to the arrival of the Romans in AD 50. There are many fascinating visitor attractions including the unique Underground Passages, magnificent Cathedral, the waterfront Quayside area and the award winning Royal Albert Memorial Museum. You’ll also find a wide range of excellent restaurants and shops. The owners are happy to advise or make bookings on your behalf.
Historic Houses such as Killerton, Knightshayes and Fursdon House
Outdoor & active
Tennis - Guests are very welcome to use the owners tennis court during your stay and they can provide balls and tennis rackets. Please just let them know if you would like to play.
There are lots of local walks, just take a look at the maps in the cabin
Moors & Beaches - Holly Water is about an hour’s drive from both Dartmoor and Exmoor which have wonderful walks, stone circles, ancient tors and many wild swimming spots and the spectacular beaches of North Devon are also an easy and scenic drive away.
Meet your hosts
Meet Sara and Ed
Sara, Ed and their three children have lived at Marsh Farm for over 10 years and started planning Holly Water Cabin in early 2018. They’ve always spent a lot of time camping and playing down by the stream (which is called Holly Water), where they have always dreamt of creating a super comfortable cabin. They often think about moving into Holly Water Cabin themselves and renting out the farmhouse instead!
Sara is a trained Forest School teacher and ran Art & Forest Camps for local children at Marsh Farm for many years. There is no better sight than 20 children looning about, covered in mud and charging up and down the stream (and not a screen in sight!!). Ed runs an advertising agency with its HQ in Exeter but spends as much time as possible chopping and stacking firewood.
Sara and Ed's thinking behind Holly Water Cabin is that it’s a place they’d love to stay in - they feel Marsh Farm is a very special place and they want their guests to love it as much as they do.
Sara and Ed wanted to create a highly efficient healthy building, which they did by using a swiss envelope technology that utilises natural insulations and open diffusion membranes. The result is a cabin that out performs most new homes, walls that naturally breath and an air rating similar to that of a passive house. To maintain this breathability they used natural clay plaster internally, this regulates humidity and stays cool in the summer and warm in the winter.
All timbers were sourced from Devon sawmills and close to the workshop. All work was handcrafted in-house by Out of the Valley.
Wildlife & environment
There is a rich abundance of wildlife on the land. They often see deer and have been lucky enough over the years to see kingfishers, barn owls and an otter. By day you’ll hear a huge range of birdsong including the distinctive buzzard’s call and at night Sara and Ed hear lots of owls. Small fish inhabit the stream and there are lots of damsel flies, dragon flies and butterflies in the Summer months. They currently have two small areas of the farm fenced off as part of an environmental scheme to create habitats for wildlife. One of these areas occupies part of the field the cabin sits in. They are planning to extend their endeavours in this area to include an area of wild flower meadow around the cabin itself.
The whole farm, including the cabin, runs off a borehole. They think the water itself tastes delicious, quite different to anything you’d get out of a tap in a city! The water passes through a sediment and UV filter to ensure it’s safe. After very heavy rain it sometimes goes a bit brown but is still completely ok to drink! They also have solar panels and a ground source heat pump up at the farmhouse so they are almost self sufficient.
Please note this is a working farm so there may be some occasional noise from farm machinery, but Sara and Ed will try and keep this to a minimum during guests' stays.
Reviews
This is a magical location. Quiet, full of nature and beautiful in its construction. All the comforts of a posh hotel, on the edge of a field. Very private. 48 hrs of child free bliss.
08/11/2024Liam
Our stay at Holly Water Cabin was beautiful and very relaxing. Our cabin was quiet and secluded with beautiful views out across the local fields. We saw an assortment of wildlife from the comfort of the cabin and during small walks through the fields in which the cabin was situated, including deer, bats and an assortment of birds. The cosy vibes of the log burner indoors and the firepit outside were perfect, as was the outdoor bath!
20/09/2024Mollie
PERFECT. Location, setting, design and attention to detail.Good communication from host. Available of needed but not visible during stay, Ideal.
11/09/2024Stephen
We had an absolutely incredible stay at Holly Water Cabin. We were blown away by the care and attention that had gone into every aspect of the design of the cabin, and all its thoughtful little details. The setting was stunning, and we loved the amazing range of activities we could do within walking distance, from being able to picnic under the ancient oak tree, walk to the farm shop to buy steaks and cook them outside over the fire.
02/09/2024Ettie
What a lovely place! The location is so beautiful and peaceful and the little touches to the cabin were amazing - we really loved our stay in such a special place!
21/08/2024Kat
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
This is a magical location. Quiet, full of nature and beautiful in its construction. All the comforts of a posh hotel, on the edge of a field. Very private. 48 hrs of child free bliss.
08/11/2024