The Coppice Woodland | Camp in Hertfordshire | Canopy & Stars
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Coppice Woodland is a rural apartment spread over four "rooms" dotted in the trees and bushes. The VW camper van is, if you choose, the main bedroom and has a double bed. The second sleeping space is the beautifully hand-crafted Woodsman's Yurt which has a king-size bed for two and is nestled in the woodland opposite the kitchen area. There's an oak-framed cob hut that houses the compost loo and the covered kitchen area; the dining room is formed from a cedar shingle canopy that curves up from the forest floor to create a sheltered area, with handcrafted oak and beech outdoor furniture.
The hot tub is a great, wok-like bowl which sits four adults comfortably and is surrounded by a woven hazel and willow screen. Or relax in the hammocks dotted about in the trees; you may well find you need it after a day at Coppice Woodland. There's rustic football goals and games spaces all scattered around. Best of all you have the woodland space all to yourselves.
The rest of Guilden Gate smallholding is the loving and painstaking creation of Jacqueline & Simon Saggers. They have taken every step to preserve and nurture their patch of countryside just south of Cambridge. The idea was to create, through encouraging diversity and tending of the land, almost a mini eco-system, which sustains itself and them.
Only 35 minutes on the train from London, The Coppice Woodland makes a perfect weekend escape or even a base for forays into the city. If you're keeping it rural during your stay there are plenty of walks in the surrounding countryside, including many that take in local village pubs. You can also quiz Jacqueline and Simon for tips on their sustainable endeavours from wind power to greywater recycling or even join in on the smallholding.
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Essentials
The important stuff
Check in: 1 PM
Check out: 10 AM
Use of the wood-fired hot tub is included in your stay
The camp is off-grid and unheated, so please bring appropriate clothing, especially during the winter months
Bring torches, wellies, towels and flip flops to wear on your way to the wood-fired hot tub
The king-size bed in the camper van is 195cm x 145cm
The car park is 250m from your accommodation. Wheelbarrows are provided
Your hosts live on site
Initial supply of firewood is provided with additional firewood available to purchase for £5 a bag
No wifi
Mobile phone signal
Please bring a portable charger
Plug sockets available in the potting shed 100m away
The main double bed is 195cm x 145cm. The Woodland Yurt houses a king-size double bed
EV charging available. Please contact your host upon booking for more information.
Sleeping arrangements
Camper van with one king-size bed and a yurt with one king-size bed
Kids & Pets
Children of all ages welcome but parents must take responsibility for their children around the firepit. Pets cannot be accommodated
Cooking
Outdoor kitchenette with a camping gas stove, kettle and butler sink
Private undercounter fridge in the potting shed
Cooking utensils, crockery and glassware provided
Firepit BBQ and cooking equipment
Handcrafted Lebanese cedar dining table and oak benches
Washing
Compost loo
The private wood-fired hot tub is your main bathing method
Solar powered shower
Please note the shower only provides warm water at the height of summer on sunny days
Heating, lighting & bedding
Bed linen provided
One towel provided per person, please bring extra if needed
Solar powered lighting
The camp is unheated, so please bring appropriate clothing and hot water bottles, especially during the winter months
Candle lanterns and torches
Entertainment
Wood-fired hot tub
Firepit area
Football goal and kick-around area
Books
Board games
Cards
Hammock
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Getting there
Guilden Gate, 86 North End, Bassingbourn, Royston, Herts, SG8 5PD
What3Words: ///caveman.book.piglets - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the estate so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport (35 minutes on the train from London)
The nearest bus and train station are both in Royston (4 miles). Simon or Jacqueline are happy to pick up guests from Royston bus or train station if they do not have other commitments on the day. There is no charge for this.
By car
Follow the navigator to North End at the war memorial. You will pass the parish church on your right and The Belle pub on your left. Once past the pub, start to look to your right and you should see the Guilden Gate wind turbine. Follow the road until you see the wooden Guilden Gate sign near the street lamp and small 30mph sign. Turn right over the ditch and up the drive. If you get back into housing you have gone too far. Look for a black weatherboard cottage with terracotta clay roof tiles which is set back from the road.
The Secret Garden and The Coppice Woodland are approximately 50 metres away from the car park and your hosts can provide a wheelbarrow to transport your belongings.
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Food & Drink
Local shops
The village shop, post office, hairdressers and small café are a 10 minute walk away in Bassingbourn.
Pubs & restaurants
The Belle (2-minute walk) - your host's firm favourite pub in the area. From classic pub favourites to innovative creations, The Belle offers a diverse range of dishes that cater to every palate.
Yuva (20-minute walk) – a great Indian restaurant a short walk from the space.
Pig & Abbott (1.8 miles) - serving freshly prepared food, whether it be a three course meal or a bar snack. The restaurant provides comfortable surroundings for a pleasant meal.
The Bushel and Strike (6.2 miles) - a newly refurbished gastropub serving delicious pub food and serving local ales.
The Willow Tree (9.8 miles) - a charming Cambridge countryside pub restaurant for relaxed dining, delectable drinks, stunning scenery, and extraordinary events and experiences.
Read more
Activities
At Guilden Gate
Take the opportunity to see a working organic smallholding where guests are welcome to take part in and ask them about any areas of their work; vegetable and fruit growing, chicken and bee keeping, meadow upkeep and orchard and woodland management.
Places to visit
Knebworth House (20 miles) – famous worldwide for its rock concerts and as the home of Victorian novelist Edward Bulwer Lytton.
Wimpole Hall (7.2 miles) – only a short drive away, visit this wonderful National Trust property with magnificent garden walks.
Duxford – Imperial War Museum(12 miles) – IWM Duxford is home to an impressive collection of over two hundred aircraft as well as tanks, military vehicles and boats. It is set within the spacious grounds of the famous former First and Second World War airfield. Lose yourself for a whole day wandering under and around some of the most iconic aircraft in the world and get hands-on with award-winning interactive exhibitions.
Cambridge (14 miles) – offers an amazing array of wonderful days out, from world-class museums and punting along the College Backs to strolls through the dreamy spires of the university and colleges.
Shuttleworth Collection (16 miles) - a unique flying collection showcasing the first one hundred years of flight.
Hatfield House (29 miles) - proud to be one of the Treasure Houses of England, ten of the most magnificent palaces, houses and castles in England.
Outdoor and active
Fowlmere Bird Sanctuary (8.5 miles) - walk the boardwalk path through the rustling reedbeds and settle into the hide to spot otters, kingfishers and reed buntings.
Anglesey Abbey (23 miles) - a Jacobean-style house with gardens and watermill.
Go Ape! at Woburn Safari Park (33 miles) - offers an exhilarating tree top challenge that will live with you and your tribe for a lifetime.
Read more
Meet your hosts
Meet Simon and Jacqueline
Simon and Jacqueline Saggers are the current generation of the Saggers family who have lived and worked in Bassingbourn since the 1600s.
Having drawn up various plans and thrown numerous ideas around the real hard work began in October 1998 when Simon and Jacqueline bought two hectares (five-and-a-half acres) of farmland and embarked on the lifelong task of creating Guilden Gate.
Wildlife & environment
Their vision is to create an integrated, sustainable smallholding. They’ve planted a mixed mosaic of native hedging, wildflower meadows, a coppice woodland, vegetable fields and a fruit orchard that yield organic vegetables, herbs and fruit. They planted a vineyard in 2012. The smallholding meets its water requirements through rainwater harvest and a borehole.
Guilden Gate independently generates its own net energy needs from renewable resources. The woodland, planted in 1999, provides all the wood for their household heating, and Guilden Gate is a net zero C02 emissions site. The family re-use and recycle as much as possible on site.
The two-acre woodland where the Coppice Woodland glamping site is located at Guilden Gate was planted in 1999 and is a haven for wildlife. The arrival of the first swallows has been noted since 1998. During your stay, you'll probably hear owls hooting and foxes barking as well as see badgers, rabbits, muntjac, pheasants and many types of insects, birds and butterflies. The smallholding has been designed to encourage biodiversity.
Coppice Woodland is a rural apartment spread over four "rooms" dotted in the trees and bushes. The VW camper van is, if you choose, the main bedroom and has a double bed. The second sleeping space is the beautifully hand-crafted Woodsman's Yurt which has a king-size bed for two and is nestled in the woodland opposite the kitchen area. There's an oak-framed cob hut that houses the compost loo and the covered kitchen area; the dining room is formed from a cedar shingle canopy that curves up from the forest floor to create a sheltered area, with handcrafted oak and beech outdoor furniture.
The hot tub is a great, wok-like bowl which sits four adults comfortably and is surrounded by a woven hazel and willow screen. Or relax in the hammocks dotted about in the trees; you may well find you need it after a day at Coppice Woodland. There's rustic football goals and games spaces all scattered around. Best of all you have the woodland space all to yourselves.
The rest of Guilden Gate smallholding is the loving and painstaking creation of Jacqueline & Simon Saggers. They have taken every step to preserve and nurture their patch of countryside just south of Cambridge. The idea was to create, through encouraging diversity and tending of the land, almost a mini eco-system, which sustains itself and them.
Only 35 minutes on the train from London, The Coppice Woodland makes a perfect weekend escape or even a base for forays into the city. If you're keeping it rural during your stay there are plenty of walks in the surrounding countryside, including many that take in local village pubs. You can also quiz Jacqueline and Simon for tips on their sustainable endeavours from wind power to greywater recycling or even join in on the smallholding.
Guilden Gate, 86 North End, Bassingbourn, Royston, Herts, SG8 5PD
What3Words: ///caveman.book.piglets - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the estate so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport (35 minutes on the train from London)
The nearest bus and train station are both in Royston (4 miles). Simon or Jacqueline are happy to pick up guests from Royston bus or train station if they do not have other commitments on the day. There is no charge for this.
By car
Follow the navigator to North End at the war memorial. You will pass the parish church on your right and The Belle pub on your left. Once past the pub, start to look to your right and you should see the Guilden Gate wind turbine. Follow the road until you see the wooden Guilden Gate sign near the street lamp and small 30mph sign. Turn right over the ditch and up the drive. If you get back into housing you have gone too far. Look for a black weatherboard cottage with terracotta clay roof tiles which is set back from the road.
The Secret Garden and The Coppice Woodland are approximately 50 metres away from the car park and your hosts can provide a wheelbarrow to transport your belongings.
The village shop, post office, hairdressers and small café are a 10 minute walk away in Bassingbourn.
Pubs & restaurants
The Belle (2-minute walk) - your host's firm favourite pub in the area. From classic pub favourites to innovative creations, The Belle offers a diverse range of dishes that cater to every palate.
Yuva (20-minute walk) – a great Indian restaurant a short walk from the space.
Pig & Abbott (1.8 miles) - serving freshly prepared food, whether it be a three course meal or a bar snack. The restaurant provides comfortable surroundings for a pleasant meal.
The Bushel and Strike (6.2 miles) - a newly refurbished gastropub serving delicious pub food and serving local ales.
The Willow Tree (9.8 miles) - a charming Cambridge countryside pub restaurant for relaxed dining, delectable drinks, stunning scenery, and extraordinary events and experiences.
Take the opportunity to see a working organic smallholding where guests are welcome to take part in and ask them about any areas of their work; vegetable and fruit growing, chicken and bee keeping, meadow upkeep and orchard and woodland management.
Places to visit
Knebworth House (20 miles) – famous worldwide for its rock concerts and as the home of Victorian novelist Edward Bulwer Lytton.
Wimpole Hall (7.2 miles) – only a short drive away, visit this wonderful National Trust property with magnificent garden walks.
Duxford – Imperial War Museum(12 miles) – IWM Duxford is home to an impressive collection of over two hundred aircraft as well as tanks, military vehicles and boats. It is set within the spacious grounds of the famous former First and Second World War airfield. Lose yourself for a whole day wandering under and around some of the most iconic aircraft in the world and get hands-on with award-winning interactive exhibitions.
Cambridge (14 miles) – offers an amazing array of wonderful days out, from world-class museums and punting along the College Backs to strolls through the dreamy spires of the university and colleges.
Shuttleworth Collection (16 miles) - a unique flying collection showcasing the first one hundred years of flight.
Hatfield House (29 miles) - proud to be one of the Treasure Houses of England, ten of the most magnificent palaces, houses and castles in England.
Outdoor and active
Fowlmere Bird Sanctuary (8.5 miles) - walk the boardwalk path through the rustling reedbeds and settle into the hide to spot otters, kingfishers and reed buntings.
Anglesey Abbey (23 miles) - a Jacobean-style house with gardens and watermill.
Go Ape! at Woburn Safari Park (33 miles) - offers an exhilarating tree top challenge that will live with you and your tribe for a lifetime.
Simon and Jacqueline Saggers are the current generation of the Saggers family who have lived and worked in Bassingbourn since the 1600s.
Having drawn up various plans and thrown numerous ideas around the real hard work began in October 1998 when Simon and Jacqueline bought two hectares (five-and-a-half acres) of farmland and embarked on the lifelong task of creating Guilden Gate.
Wildlife & environment
Their vision is to create an integrated, sustainable smallholding. They’ve planted a mixed mosaic of native hedging, wildflower meadows, a coppice woodland, vegetable fields and a fruit orchard that yield organic vegetables, herbs and fruit. They planted a vineyard in 2012. The smallholding meets its water requirements through rainwater harvest and a borehole.
Guilden Gate independently generates its own net energy needs from renewable resources. The woodland, planted in 1999, provides all the wood for their household heating, and Guilden Gate is a net zero C02 emissions site. The family re-use and recycle as much as possible on site.
The two-acre woodland where the Coppice Woodland glamping site is located at Guilden Gate was planted in 1999 and is a haven for wildlife. The arrival of the first swallows has been noted since 1998. During your stay, you'll probably hear owls hooting and foxes barking as well as see badgers, rabbits, muntjac, pheasants and many types of insects, birds and butterflies. The smallholding has been designed to encourage biodiversity.
It was lovely! A birthday retreat and also our first weekend away together. We loved the space, the quirkiness, the hot tub, the privacey and seclution, the setting, and having the world's poshest compost loo. Our hosts could not have been more helpful for our arrival - including firing up the hot tub before we arrived and being totally unphased when we were held up on the way and didn't arrive until 10pm - and then left us alone, which was perfect. Warmly recommended.
14/07/2023
Amanda
Simon greeted us and showed us to camp, and agreed to come back a while later to help set up the hot tub. He made it clear he was available for anything we needed and then left us to it.
The space is huge but feels really private. The kitchen area is well stocked with essential kit and the roof cover over the dining table worked very well against the downpours we had on our second day.
We enjoyed sitting around the fire, having an evening hot tub, and wandering around the smallholding to see what was growing. The yurt was comfortable despite it being a bit chilly at night. We went for a fabulous pub lunch at The Hoops via a walk in the local village/surrounding greenery - it's a nice area and easy to find your way around.
Definitely somewhere I'd consider staying again!
25/09/2022
Nia
We had a glorious long weekend at The Coppice Woodland making magical memories with my little girl, Mum and sister. It's spacious, quiet and such a treat to cook on fire, wash outdoors and live simply for a few days.
The hosts were friendly and helpful and would definitely visit again!
13/08/2022
Hazel
Very lovely place. With friendly and helpful hosts! Our weekend was made easy, and the weather was beautiful!
16/04/2022
Barney
Absolutely stunning location, really magical! The hosts were fantastic, showed us around and how to light the fire for the hot tub. They were always available if we needed them but left us to own devices otherwise. The experience of the outside kitchen, camp fire, pizza oven and living under the stars was perfect! Exactly what we needed to be off grid for a little while. My son enjoyed himself so much and was fabulous to see him playing in the wild and free from his tech for a few days. An excellent re set for us all! We will definitely be back! The hot tub was Devine and the accommodation was so cosy and comfortable.
14/04/2022
Kathy
Fantastic stay in the private beautiful woodland, we loved the yurt and VW camper. Simon and Jaq the hosts were so friendly and helpful with everything. We absolutely loved the wood fired hot tub! We stayed as a family of three with our five year old son and he loved it.
10/08/2021
Kelly
Absolutely loved our stay. Beautiful place and our hosts were very lovely! We will definitely be going back. Our accommodation was Exceptional quirky comfortable it was peaceful beautiful Scenery back to basics nature birds singing supercool hot tub
23/05/2021
Jenny
Faultless stay, absolutely loved the place, relaxing atmosphere, brilliant facilities and the owners were fantastic and so accommodating. They had thought of everything.
25/04/2021
Elaine
An absolutely lovey stay and couldn’t recommenced it enough. We spent a stunning few days enjoying the hot tub and admiring the picturesque location. We cooked out in the open and
20/10/2020
Matthew
My housemates and I had the-best-time-ever. What an adventure! We went from a competition of the ugliest pizza during dinner and ufo/aliens scary stories late night in the hot tub to non-stopping laughs in the woodland playing games during the day and drinks in front of the fire while listening to old songs from when we were little. We harvested apples and blackberries and made a crumble and even though we manage to burn the crumble in the pizza oven, it was still delicious. We certainly will keep unforgettable memories of the few days we spent away. We want to go back and stay longer
13/09/2020
Debora
The location is stunning, the bed is comfy, it’s so peaceful and the owners couldn’t have been nicer. Perfect place to just sit and be, but close enough to places to go and a v nice pub.
11/09/2020
Louisa
We had a wonderful 3 night stay here. We were very lucky to have warm and dry weather and thoroughly enjoyed our time in the woodland. Loved the set up, having the place to ourselves.
04/08/2020
Nicola
Due to the recent Covid pandemic my husband and I decided to cancel our family holiday to Portugal. I put in a search on the internet of places to stay in England (with a hot tub) which lead me to Canopy & Stars. The Coppice Woodland had availability for our family of 5.
Wow what an experience! When we arrived we were greeted by Simon and Jacqueline (the owners). They were both so welcoming and friendly. They showed us to this quirky, stunning woodland that was all ours for 4 nights. The woodland Coppice is a huge space that consisted of a camper van, a yurt (with a king sized bed) a kitchen, dining area, hammocks and a hot tub that is heated with a fire! It was an amazing memorable experience!
The children had acres of land to run around. The forest, meadow, wild flower garden, the place is stunning. Then to wind down at the camp fire with hot chocolate and toasted marshmallows was the perfect ending to a day full of adventure. The bed in the Yurt is positioned under a port hole window that allows you to drift off to sleep under the stars.
It rained quite a bit throughout our stay but there is plenty of shelter around the site and it really did not affect our experience.
06/07/2020
Diane
Amazing experience! Owners so helpful throughout stay. Loved everything about it. From the campervan to the wood burning hot tub! Having the little woodland all to yourselfs is just so special
20/08/2019
Phillipa
Great outdoors in perfect location. Everything was inspiring and refreshing being so close to nature and all eco.
26/07/2019
Frances
We had a great time, and the hosts were very accommodating. The accommodation was perfectly described.
26/04/2019
Craig
We had a wonderful stay at Coppice Woodland! Jaq and Simon were great hosts, really friendly and available to help with anything we needed. The campsite was well equipped with cooking stuff and we had great fun using the pizza oven!
17/04/2019
Laura
it was great, very relaxing and chilling and the hot tub was a fantastic bonus. great to get back to nature and no phones going off all the time. fire pit and the pizza oven were great and we made the most of both of them. one of the most comfortable beds I have slept in for a long time.
28/09/2018
lindsey
It was excellent, one of our favourite glamping places to date.
24/06/2018
Katie
We had a lovely stay in the VW campervan. The hot tub was a lovely extra however did take a while to warm up! Although it rained for most of our trip, sitting in the van and under the shelter was so cosy and enjoyable. The hosts Jaq and Simon were very welcoming and hospitable and really improved our trip. The shower was freezing so we had to wash in the sink but it added to the outdoors experience! Overall we had a lovely trip and will hopefully return soon :)
11/05/2018
Emily
I stayed at the Coppice Woodland with 3 friends, and everything surpassed expectations. Simon was absolutely brilliant, showing us the surroundings and ensuring that we had everything we needed. The campsite really is a unique experience - drinking wine and gazing at stars in the wood fired hot tub had to be a highlight, as well as the wood fired pizza oven and beautiful hand-made outdoor furniture. The campsite was entirely peaceful and secluded, leaving us feeling incredibly refreshed and content from a much needed break from London. It was easy to get to, surrounded by some great pubs and villages, as well as the beautiful Wimpole Hall National Trust property, which made for a great day out on the Saturday. All in all, I couldn't recommend this experience more. Thank you very much to Simon and we will be back!
11/08/2017
Claudia
Our stay at the Coppice Woodland was great! The site offered everything we wanted & more - a relaxing retreat away from the usual city chaos. The hosts were great - always at hand to help but never in the way or intruding. The pizza oven, hot tub & fire pit were a great touch and perfect entertainment for the evenings.
15/07/2017
Sarah
It was brilliant in every way. Great place beautifully set up and run by Simon and Jacqueline. The weather was also brilliant which added to the magic.
07/04/2017
Barny
We had a lovely stay! Lots to do, very well laid out and easy to use everything. Hot tub is a really nice touch and i will be recommending to others.
10/03/2017
Darren
Secluded and peaceful a real gem. Owners so friendly always available when needed but never imposing. Glamping at its best
21/08/2016
Kerry
Brilliant weekend with our two young children. The location and all the 'rooms' within the field was a real hit. Fantastic way to get away and switch off.
19/08/2016
Alice
Lovely, quiet, secluded, rustic! Felt very much at home.
13/06/2016
Sue
Amazing place . Extremely friendly and helpful hosts. Will come back
13/05/2016
Julia
It was beautiful - really peaceful and calm for us to read in hammocks, chill in the amazing hot tub whilst stargazing and cools pizzas in the pizza oven. We slept in a fantastic VW camper van which was so special!
08/04/2016
Anna
Fantastic 2 night break, loved the hot tub, idyllic setting, especially in the autumn with the riot of colour, and to have so much space to ourselves and seclusion while camping was a treat!
21/10/2015
Caroline
We absolutely loved it! We visited the coppice for my friends birthday and both took our mothers (brave I know) but it was lovely. So relaxed and peaceful and you felt a million miles from everything. Our host was fantastic and was more than happy to help with our questions ... However daft they may have sounded!
The hot tub was definitely a love hate relationship and took some figuring out but the concept was really good and to be able to cook breakfast in a hot tub was ace.
The place itself was easy to find and we visited Shepreth wildlife park and went into Cambridge during our stay which were both easily accessible.
We would definitely recommend this to friends and family the camp is very eco friendly so anybody with an appreciation with this would enjoy their stay.
11/09/2015
Yasmin
We had a great time - Jaq and Simon were really friendly and welcoming and the site was well equipped and wonderfully peaceful.
08/09/2015
Sarah
great relaxing secluded stay, wonderful hosts, perfect
26/08/2015
neil
We stayed at The Coppice Woodland for the weekend following our wedding day - we wanted to relax and get away from everyone after the mad and busy week prior!
08/08/2015
Emm
We had a wonderfully relaxing time at The Coppice Woodland, extremely well equipped, great hosts and really easy getting there from London.
08/07/2015
Emily
love place,very quiet (apart from birds singing)
03/07/2015
pete
One of the best and most tranquil places I've been on holiday to, and lovely people too, couldn't do enough for you
28/06/2015
Charlie
The stay was fantastic. It was for my wifes birthday, and she describes it as her best birthday. The hosts, Simon and Jaq were fantastic, being always available if needed but never intusive. Everything was perfect, from the hottub to sleeping in the camper van. Our 2 daughters loved the wide open space to run around in and hunt for bugs in the wood. Simply magnificent
17/04/2015
Andy
"Absolutely loved it, set up was excellent, owner was extremely helpful and welcoming."
14/04/2014
Nick
"Yes we had a brilliant time. Facilities were excellent. Loved the camper van and the hot tub. Simon the owner was helpful and very friendly. Really looked after us."
06/04/2014
Charlotte
"We had a great stay despite last-minute worries that camping in December may not have been the wisest choice!. Simon, the owner, provided us with extra blankets and lots of extra wood for fires and to stoke the hot tub (perfect in the depths of Winter!). The gramophone in the compost toilet was a novelty too! A perfect base from which to explore Cambridge."
21/12/2013
Jenny
"We had a great time - it was cold, but they looked after us really well, and helped us light the burner for the hot tub, and they gave us a bottle of prosecco because they thought we were so mad to be camping in November."
08/11/2013
V
"What a lovely, peaceful, getaway. Completely private and surrounded by gorgeous red and yellow leaves, blackberry bushes and endless stars. We loved the camper van, the wood fires and the decadent hot tub. We didn't venture out much, just enjoyed cooking, reading and relaxing."
25/10/2013
Ashish
"Wonderfully relaxing, very peaceful and everything ran incredibly smoothly."
04/09/2013
George
"Absolutely loved it, hosts were fantastic and we had every thing we could possibly want :) The accom was quirky and fun and the facilities were brilliant, quiet and secluded"
17/08/2013
Elizabeth
"We had a lovely time! The weather was brilliant and there was so much to do in the surrounding area- a nice farm shop and lots of great days out. The camp was very well equipped."
14/07/2013
Adrienne
"We really enjoyed our stay at the Coppice Woodland. It was super relaxing from the hot tub to the hammocks we just felt so chilled out. We slept like babies in the VW Camper as it was also amazingly comfy :) "
01/07/2013
Paul
"Yes we enjoyed our stay very much. The place was amazing, very relaxing. The hot tub was a amazing bonus. The hosts couldn't have been more helpful. All round a lovely stay"
15/06/2013
Alison
"Our stay at the Coppice Woodland was fantastic, a quirky yet peaceful site. The highlight has to be the 70's orange hot-tub and the open fire cooking."
23/04/2013
Rhiannon
"The site is well laid out, everything we needed was there, including the Italian coffee pot the worst thing was the cold at night - not much can be done about that, it was sub zero - part of the adventure"
19/04/2013
kathryn
"All good. Really nice 'back to nature' experience... We cooked all our meals on the campfire, which the kids loved. Great to have comfy beds and a lovely spacious compost loo as well, so not roughing it totally. We all loved the wood-fired hot tub; needs quite a long time to get hot though."
13/04/2013
Simone
"Absolutely brilliant holiday! Even with the winter weather! Our hosts were really nice and more than happy to help with the slightest thing. They kept us fully stocked with plenty of wood for the fire/hot tub and plenty of duvets for snuggling up in. The camper van didn't lose any heat during the night which was perfect for this time of year. The location was amazing, secluded in the coppice but close enough to all the local attractions. A great site for couples or families. We will definitely be going back!"
09/11/2012
Joanne
"Our stay was beautiful! It was a surprise for my boyfriend and he loved it!"
20/10/2012
Charlie
"Our hosts were über friendly and helpful which made our stay really enjoyable. We were also really lucky with the weather and managed to go punting in Cambridge and used the hot tub on one of the evenings too. The camper and yurt were perfect for us and we had lots of fun toasting marshmallows on the campfire, and accidentally burning our shoes too!"
08/10/2012
Niki
"As a group of city girls we fully embraced the 'camping life' A few firsts were encountered by individual members, e.g. compost loo, solar shower, sleeping in a tent, hot tub under the stars and marshmellow munching snails. We have returned feeling full of bubbles and very proud at cooking every meal over a camp fire! The owners of the site couldn't have been more helpful, our welcome bottle of home made elderflower sparkling wine went down a treat. Clear instructions on how to use the hot tub - and endless supply of wood meant this became a firm favourite activity on the site. The gramaphone in the loo caused some hysteria (you had to choose an appropriate record to play whilst using the facilities - camp rules!) and the hammocks meant everyone had a quiet place to enjoy the sunshine."
01/08/2012
Karen
Reviews
It exceeded expectations. We had a wonderful time
23/08/2024
Marie
It was lovely! A birthday retreat and also our first weekend away together. We loved the space, the quirkiness, the hot tub, the privacey and seclution, the setting, and having the world's poshest compost loo. Our hosts could not have been more helpful for our arrival - including firing up the hot tub before we arrived and being totally unphased when we were held up on the way and didn't arrive until 10pm - and then left us alone, which was perfect. Warmly recommended.
14/07/2023
Amanda
Simon greeted us and showed us to camp, and agreed to come back a while later to help set up the hot tub. He made it clear he was available for anything we needed and then left us to it.
The space is huge but feels really private. The kitchen area is well stocked with essential kit and the roof cover over the dining table worked very well against the downpours we had on our second day.
We enjoyed sitting around the fire, having an evening hot tub, and wandering around the smallholding to see what was growing. The yurt was comfortable despite it being a bit chilly at night. We went for a fabulous pub lunch at The Hoops via a walk in the local village/surrounding greenery - it's a nice area and easy to find your way around.
Definitely somewhere I'd consider staying again!
25/09/2022
Nia
We had a glorious long weekend at The Coppice Woodland making magical memories with my little girl, Mum and sister. It's spacious, quiet and such a treat to cook on fire, wash outdoors and live simply for a few days.
The hosts were friendly and helpful and would definitely visit again!
13/08/2022
Hazel
Very lovely place. With friendly and helpful hosts! Our weekend was made easy, and the weather was beautiful!
16/04/2022
Barney
Absolutely stunning location, really magical! The hosts were fantastic, showed us around and how to light the fire for the hot tub. They were always available if we needed them but left us to own devices otherwise. The experience of the outside kitchen, camp fire, pizza oven and living under the stars was perfect! Exactly what we needed to be off grid for a little while. My son enjoyed himself so much and was fabulous to see him playing in the wild and free from his tech for a few days. An excellent re set for us all! We will definitely be back! The hot tub was Devine and the accommodation was so cosy and comfortable.
14/04/2022
Kathy
Fantastic stay in the private beautiful woodland, we loved the yurt and VW camper. Simon and Jaq the hosts were so friendly and helpful with everything. We absolutely loved the wood fired hot tub! We stayed as a family of three with our five year old son and he loved it.
10/08/2021
Kelly
Absolutely loved our stay. Beautiful place and our hosts were very lovely! We will definitely be going back. Our accommodation was Exceptional quirky comfortable it was peaceful beautiful Scenery back to basics nature birds singing supercool hot tub
23/05/2021
Jenny
Faultless stay, absolutely loved the place, relaxing atmosphere, brilliant facilities and the owners were fantastic and so accommodating. They had thought of everything.
25/04/2021
Elaine
An absolutely lovey stay and couldn’t recommenced it enough. We spent a stunning few days enjoying the hot tub and admiring the picturesque location. We cooked out in the open and
20/10/2020
Matthew
My housemates and I had the-best-time-ever. What an adventure! We went from a competition of the ugliest pizza during dinner and ufo/aliens scary stories late night in the hot tub to non-stopping laughs in the woodland playing games during the day and drinks in front of the fire while listening to old songs from when we were little. We harvested apples and blackberries and made a crumble and even though we manage to burn the crumble in the pizza oven, it was still delicious. We certainly will keep unforgettable memories of the few days we spent away. We want to go back and stay longer
13/09/2020
Debora
The location is stunning, the bed is comfy, it’s so peaceful and the owners couldn’t have been nicer. Perfect place to just sit and be, but close enough to places to go and a v nice pub.
11/09/2020
Louisa
We had a wonderful 3 night stay here. We were very lucky to have warm and dry weather and thoroughly enjoyed our time in the woodland. Loved the set up, having the place to ourselves.
04/08/2020
Nicola
Due to the recent Covid pandemic my husband and I decided to cancel our family holiday to Portugal. I put in a search on the internet of places to stay in England (with a hot tub) which lead me to Canopy & Stars. The Coppice Woodland had availability for our family of 5.
Wow what an experience! When we arrived we were greeted by Simon and Jacqueline (the owners). They were both so welcoming and friendly. They showed us to this quirky, stunning woodland that was all ours for 4 nights. The woodland Coppice is a huge space that consisted of a camper van, a yurt (with a king sized bed) a kitchen, dining area, hammocks and a hot tub that is heated with a fire! It was an amazing memorable experience!
The children had acres of land to run around. The forest, meadow, wild flower garden, the place is stunning. Then to wind down at the camp fire with hot chocolate and toasted marshmallows was the perfect ending to a day full of adventure. The bed in the Yurt is positioned under a port hole window that allows you to drift off to sleep under the stars.
It rained quite a bit throughout our stay but there is plenty of shelter around the site and it really did not affect our experience.
06/07/2020
Diane
Amazing experience! Owners so helpful throughout stay. Loved everything about it. From the campervan to the wood burning hot tub! Having the little woodland all to yourselfs is just so special
20/08/2019
Phillipa
Great outdoors in perfect location. Everything was inspiring and refreshing being so close to nature and all eco.
26/07/2019
Frances
We had a great time, and the hosts were very accommodating. The accommodation was perfectly described.
26/04/2019
Craig
We had a wonderful stay at Coppice Woodland! Jaq and Simon were great hosts, really friendly and available to help with anything we needed. The campsite was well equipped with cooking stuff and we had great fun using the pizza oven!
17/04/2019
Laura
it was great, very relaxing and chilling and the hot tub was a fantastic bonus. great to get back to nature and no phones going off all the time. fire pit and the pizza oven were great and we made the most of both of them. one of the most comfortable beds I have slept in for a long time.
28/09/2018
lindsey
It was excellent, one of our favourite glamping places to date.
24/06/2018
Katie
We had a lovely stay in the VW campervan. The hot tub was a lovely extra however did take a while to warm up! Although it rained for most of our trip, sitting in the van and under the shelter was so cosy and enjoyable. The hosts Jaq and Simon were very welcoming and hospitable and really improved our trip. The shower was freezing so we had to wash in the sink but it added to the outdoors experience! Overall we had a lovely trip and will hopefully return soon :)
11/05/2018
Emily
I stayed at the Coppice Woodland with 3 friends, and everything surpassed expectations. Simon was absolutely brilliant, showing us the surroundings and ensuring that we had everything we needed. The campsite really is a unique experience - drinking wine and gazing at stars in the wood fired hot tub had to be a highlight, as well as the wood fired pizza oven and beautiful hand-made outdoor furniture. The campsite was entirely peaceful and secluded, leaving us feeling incredibly refreshed and content from a much needed break from London. It was easy to get to, surrounded by some great pubs and villages, as well as the beautiful Wimpole Hall National Trust property, which made for a great day out on the Saturday. All in all, I couldn't recommend this experience more. Thank you very much to Simon and we will be back!
11/08/2017
Claudia
Our stay at the Coppice Woodland was great! The site offered everything we wanted & more - a relaxing retreat away from the usual city chaos. The hosts were great - always at hand to help but never in the way or intruding. The pizza oven, hot tub & fire pit were a great touch and perfect entertainment for the evenings.
15/07/2017
Sarah
It was brilliant in every way. Great place beautifully set up and run by Simon and Jacqueline. The weather was also brilliant which added to the magic.
07/04/2017
Barny
We had a lovely stay! Lots to do, very well laid out and easy to use everything. Hot tub is a really nice touch and i will be recommending to others.
10/03/2017
Darren
Secluded and peaceful a real gem. Owners so friendly always available when needed but never imposing. Glamping at its best
21/08/2016
Kerry
Brilliant weekend with our two young children. The location and all the 'rooms' within the field was a real hit. Fantastic way to get away and switch off.
19/08/2016
Alice
Lovely, quiet, secluded, rustic! Felt very much at home.
13/06/2016
Sue
Amazing place . Extremely friendly and helpful hosts. Will come back
13/05/2016
Julia
It was beautiful - really peaceful and calm for us to read in hammocks, chill in the amazing hot tub whilst stargazing and cools pizzas in the pizza oven. We slept in a fantastic VW camper van which was so special!
08/04/2016
Anna
Fantastic 2 night break, loved the hot tub, idyllic setting, especially in the autumn with the riot of colour, and to have so much space to ourselves and seclusion while camping was a treat!
21/10/2015
Caroline
We absolutely loved it! We visited the coppice for my friends birthday and both took our mothers (brave I know) but it was lovely. So relaxed and peaceful and you felt a million miles from everything. Our host was fantastic and was more than happy to help with our questions ... However daft they may have sounded!
The hot tub was definitely a love hate relationship and took some figuring out but the concept was really good and to be able to cook breakfast in a hot tub was ace.
The place itself was easy to find and we visited Shepreth wildlife park and went into Cambridge during our stay which were both easily accessible.
We would definitely recommend this to friends and family the camp is very eco friendly so anybody with an appreciation with this would enjoy their stay.
11/09/2015
Yasmin
We had a great time - Jaq and Simon were really friendly and welcoming and the site was well equipped and wonderfully peaceful.
08/09/2015
Sarah
great relaxing secluded stay, wonderful hosts, perfect
26/08/2015
neil
We stayed at The Coppice Woodland for the weekend following our wedding day - we wanted to relax and get away from everyone after the mad and busy week prior!
08/08/2015
Emm
We had a wonderfully relaxing time at The Coppice Woodland, extremely well equipped, great hosts and really easy getting there from London.
08/07/2015
Emily
love place,very quiet (apart from birds singing)
03/07/2015
pete
One of the best and most tranquil places I've been on holiday to, and lovely people too, couldn't do enough for you
28/06/2015
Charlie
The stay was fantastic. It was for my wifes birthday, and she describes it as her best birthday. The hosts, Simon and Jaq were fantastic, being always available if needed but never intusive. Everything was perfect, from the hottub to sleeping in the camper van. Our 2 daughters loved the wide open space to run around in and hunt for bugs in the wood. Simply magnificent
17/04/2015
Andy
"Absolutely loved it, set up was excellent, owner was extremely helpful and welcoming."
14/04/2014
Nick
"Yes we had a brilliant time. Facilities were excellent. Loved the camper van and the hot tub. Simon the owner was helpful and very friendly. Really looked after us."
06/04/2014
Charlotte
"We had a great stay despite last-minute worries that camping in December may not have been the wisest choice!. Simon, the owner, provided us with extra blankets and lots of extra wood for fires and to stoke the hot tub (perfect in the depths of Winter!). The gramophone in the compost toilet was a novelty too! A perfect base from which to explore Cambridge."
21/12/2013
Jenny
"We had a great time - it was cold, but they looked after us really well, and helped us light the burner for the hot tub, and they gave us a bottle of prosecco because they thought we were so mad to be camping in November."
08/11/2013
V
"What a lovely, peaceful, getaway. Completely private and surrounded by gorgeous red and yellow leaves, blackberry bushes and endless stars. We loved the camper van, the wood fires and the decadent hot tub. We didn't venture out much, just enjoyed cooking, reading and relaxing."
25/10/2013
Ashish
"Wonderfully relaxing, very peaceful and everything ran incredibly smoothly."
04/09/2013
George
"Absolutely loved it, hosts were fantastic and we had every thing we could possibly want :) The accom was quirky and fun and the facilities were brilliant, quiet and secluded"
17/08/2013
Elizabeth
"We had a lovely time! The weather was brilliant and there was so much to do in the surrounding area- a nice farm shop and lots of great days out. The camp was very well equipped."
14/07/2013
Adrienne
"We really enjoyed our stay at the Coppice Woodland. It was super relaxing from the hot tub to the hammocks we just felt so chilled out. We slept like babies in the VW Camper as it was also amazingly comfy :) "
01/07/2013
Paul
"Yes we enjoyed our stay very much. The place was amazing, very relaxing. The hot tub was a amazing bonus. The hosts couldn't have been more helpful. All round a lovely stay"
15/06/2013
Alison
"Our stay at the Coppice Woodland was fantastic, a quirky yet peaceful site. The highlight has to be the 70's orange hot-tub and the open fire cooking."
23/04/2013
Rhiannon
"The site is well laid out, everything we needed was there, including the Italian coffee pot the worst thing was the cold at night - not much can be done about that, it was sub zero - part of the adventure"
19/04/2013
kathryn
"All good. Really nice 'back to nature' experience... We cooked all our meals on the campfire, which the kids loved. Great to have comfy beds and a lovely spacious compost loo as well, so not roughing it totally. We all loved the wood-fired hot tub; needs quite a long time to get hot though."
13/04/2013
Simone
"Absolutely brilliant holiday! Even with the winter weather! Our hosts were really nice and more than happy to help with the slightest thing. They kept us fully stocked with plenty of wood for the fire/hot tub and plenty of duvets for snuggling up in. The camper van didn't lose any heat during the night which was perfect for this time of year. The location was amazing, secluded in the coppice but close enough to all the local attractions. A great site for couples or families. We will definitely be going back!"
09/11/2012
Joanne
"Our stay was beautiful! It was a surprise for my boyfriend and he loved it!"
20/10/2012
Charlie
"Our hosts were über friendly and helpful which made our stay really enjoyable. We were also really lucky with the weather and managed to go punting in Cambridge and used the hot tub on one of the evenings too. The camper and yurt were perfect for us and we had lots of fun toasting marshmallows on the campfire, and accidentally burning our shoes too!"
08/10/2012
Niki
"As a group of city girls we fully embraced the 'camping life' A few firsts were encountered by individual members, e.g. compost loo, solar shower, sleeping in a tent, hot tub under the stars and marshmellow munching snails. We have returned feeling full of bubbles and very proud at cooking every meal over a camp fire! The owners of the site couldn't have been more helpful, our welcome bottle of home made elderflower sparkling wine went down a treat. Clear instructions on how to use the hot tub - and endless supply of wood meant this became a firm favourite activity on the site. The gramaphone in the loo caused some hysteria (you had to choose an appropriate record to play whilst using the facilities - camp rules!) and the hammocks meant everyone had a quiet place to enjoy the sunshine."
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
It exceeded expectations. We had a wonderful time
23/08/2024