Dawn of the Day | Shepherd's hut in Herefordshire | Canopy & Stars
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At the far side of Jeremy and Clare’s woodland, surrounded by peaceful Herefordshire countryside, Dawn of the Day sits in a secluded position and comes with a cosy double bed in a curtained-off alcove. As a whole, it’s a remarkably romantic spot – if you really want to go all out, get the fire bowl lit, pick up some tips from the ukulele book provided and serenade each other by firelight (the ukulele’s provided as well of course). The shower and compost loo are 150m away through the trees so you’ve got plenty of space to yourselves. Jeremy masterfully built both of the shepherd’s huts at Hollow Ash from local, natural materials.
There are plenty of opportunities to get creative at Hollow Ash, with the guidance of local experts – try basket weaving or green woodworking, and you can even make your own apple juice in the autumn. Or if you’d rather get out and about, the Forest of Dean, Black Mountains and Brecon Beacons are all within reach for anything from a gentle walk to serious hiking.
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Essentials
The important stuff
Check in is from 4pm
Check out is before 11am
You'll be walking through wet grass to get to the facilities in the morning so please remember your wellies!
Sleeping arrangements
Standard double bed
Extra space available
Space
for 1 baby
no charge.
Please bring your own travel cot
Cooking
Wood burner for kettle and one-pot meals
Outside fire bowl with Kotlich cooking pot and griddle
Back-up camping stove
All pots, crockery and cutlery provided
Natural evaporation cooling pot for milk
Electric coolbox
Sheltered outdoor sink with hot water and washing up facilities
Washing
Shower room with electric shower
Compost loo
All wash facilities are about 150m away
Heating, lighting & bedding
Wood burner with initial supply of wood. More wood is available to saw for yourself.
Hereford or Abergavenny are the nearest railway stations to Hollow Ash. Jeremy and Clare can pick you up (along with your bikes if you're bringing them) from either station for £15 - please give them a call in advance to arrange.
By bus
Bus services operate from Hereford Bus Station (near the train station): no. 412 to Broad Oak (very infrequent) or no. 36 to Monmouth (more regular) - alight at “Old Pike” after St. Weonards and walk 1 mile to Broad Oak and then ½ mile to Hollow Ash, or phone Jeremy and Clare who can normally pick you up free of charge. Do bear in mind that there are no evening or Sunday buses.
By car
Broad Oak is approximately 8 miles west of Ross-on-Wye on the B4521 (Abergavenny Road).
As you enter the village from the Ross direction, just after Broad Oak Garage turn left at the crossroads signed to Welsh Newton. After half a mile take the first farm track on the right. Turn right immediately after the cattle grid into the field with the green gate and park against the hedge.
Broad Oak is approximately 6 miles from Monmouth.
Take the Hereford Road out of Monmouth and travel 5 miles to Welsh Newton. Take the second turning left (opposite the village hall) in the direction of Broad Oak and Garway. This is a narrow lane: passing Pembridge Castle on your right, descend the hill and go up the opposite side marked by a house with a steep roof on your left; descend the hill (passing a bungalow on the left) and the road straightens - do not go fast because the track on the left for Hollow Ash is easily missed! If you arrive in Broad Oak you have travelled too far.
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Food & Drink
At Hollow Ash
A welcome basket of home-produced bread, eggs and apple juice, local bacon and cheese is provided for you on arrival. You'll also find tea and ground coffee, sugar, dried herbs and olive oil in the hut.
Shops
Broad Oak Garage stocks a good range of basic provisions, including vegetables and alcohol. You can easily walk here - take the short cut through the wood and it's about half a mile away.
A wider selection is available at St Weonards Post Office & Stores (2.5 miles), where you can also pick up a newspaper.
Pubs & Restaurants
Garway Moon Inn (walking distance, 2 miles) - Local pub serving decent meals
The Bell Inn, Skenfrith (walking distance, 2 miles) - Nationally renowned!
Walnut Tree Inn (8 miles) - Michelin starred restaurant, great for special occasions
Additionally, Monmouth is just 6 miles away and has a whole selection of restaurants and takeaways.
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Activities
At Hollow Ash
Broad Oak is a small hamlet but there is a wealth of craft expertise. Jeremy and Clare are more than happy to organise a craft holiday for you, to include courses or individual tuition in basket-making, green woodworking, stained glass, singing, and apple juicing - get in touch with them in advance to have a chat about what you'd like to do!
Forest of Dean (sculpture trail, walks and cycle tracks)
River Wye (kayaking, canoeing & walking)
Black Mountains
Brecon Beacons National Park
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Meet your hosts
From owners Jeremy and Clare:
"We have lived at Hollow Ash for twenty years. We have part-time work away from the property and have worked to make the smallholding pay with apple juice and cider and a few sheep. Since 2009 we have been building shepherds’ huts. It was a natural progression to share our beautiful spot with others by letting out our own huts.
Wildlife & Environment
We are actively promoting wildlife through habitat creation: the young woodland attracts a variety of birds including tawny owls, and buzzards frequently glide overhead. We are members of Monmouthshire Meadows Group, which aims to protect and increase flower-rich meadows. We have continued our green philosophy into this venture with a ‘Natsol’ compost toilet. We are a Shepherd’s Hut building company so our huts are built on site to high ecological standards. We use local & natural materials - e.g. hemp & sheep’s wool insulation, timber from the nearby Forest of Dean, wrought iron from the village blacksmith, OSMO products etc. The huts are double-glazed using warm-edge technology, they are solar powered and each has a wood burning stove fired by home-grown fuel. One hut is situated in 4 acres of young, native woodland which we planted 7 years ago, and the other is in a small traditional orchard planted with old and local apple varieties."
At the far side of Jeremy and Clare’s woodland, surrounded by peaceful Herefordshire countryside, Dawn of the Day sits in a secluded position and comes with a cosy double bed in a curtained-off alcove. As a whole, it’s a remarkably romantic spot – if you really want to go all out, get the fire bowl lit, pick up some tips from the ukulele book provided and serenade each other by firelight (the ukulele’s provided as well of course). The shower and compost loo are 150m away through the trees so you’ve got plenty of space to yourselves. Jeremy masterfully built both of the shepherd’s huts at Hollow Ash from local, natural materials.
There are plenty of opportunities to get creative at Hollow Ash, with the guidance of local experts – try basket weaving or green woodworking, and you can even make your own apple juice in the autumn. Or if you’d rather get out and about, the Forest of Dean, Black Mountains and Brecon Beacons are all within reach for anything from a gentle walk to serious hiking.
Hereford or Abergavenny are the nearest railway stations to Hollow Ash. Jeremy and Clare can pick you up (along with your bikes if you're bringing them) from either station for £15 - please give them a call in advance to arrange.
By bus
Bus services operate from Hereford Bus Station (near the train station): no. 412 to Broad Oak (very infrequent) or no. 36 to Monmouth (more regular) - alight at “Old Pike” after St. Weonards and walk 1 mile to Broad Oak and then ½ mile to Hollow Ash, or phone Jeremy and Clare who can normally pick you up free of charge. Do bear in mind that there are no evening or Sunday buses.
By car
Broad Oak is approximately 8 miles west of Ross-on-Wye on the B4521 (Abergavenny Road).
As you enter the village from the Ross direction, just after Broad Oak Garage turn left at the crossroads signed to Welsh Newton. After half a mile take the first farm track on the right. Turn right immediately after the cattle grid into the field with the green gate and park against the hedge.
Broad Oak is approximately 6 miles from Monmouth.
Take the Hereford Road out of Monmouth and travel 5 miles to Welsh Newton. Take the second turning left (opposite the village hall) in the direction of Broad Oak and Garway. This is a narrow lane: passing Pembridge Castle on your right, descend the hill and go up the opposite side marked by a house with a steep roof on your left; descend the hill (passing a bungalow on the left) and the road straightens - do not go fast because the track on the left for Hollow Ash is easily missed! If you arrive in Broad Oak you have travelled too far.
A welcome basket of home-produced bread, eggs and apple juice, local bacon and cheese is provided for you on arrival. You'll also find tea and ground coffee, sugar, dried herbs and olive oil in the hut.
Shops
Broad Oak Garage stocks a good range of basic provisions, including vegetables and alcohol. You can easily walk here - take the short cut through the wood and it's about half a mile away.
A wider selection is available at St Weonards Post Office & Stores (2.5 miles), where you can also pick up a newspaper.
Pubs & Restaurants
Garway Moon Inn (walking distance, 2 miles) - Local pub serving decent meals
The Bell Inn, Skenfrith (walking distance, 2 miles) - Nationally renowned!
Walnut Tree Inn (8 miles) - Michelin starred restaurant, great for special occasions
Additionally, Monmouth is just 6 miles away and has a whole selection of restaurants and takeaways.
Broad Oak is a small hamlet but there is a wealth of craft expertise. Jeremy and Clare are more than happy to organise a craft holiday for you, to include courses or individual tuition in basket-making, green woodworking, stained glass, singing, and apple juicing - get in touch with them in advance to have a chat about what you'd like to do!
"We have lived at Hollow Ash for twenty years. We have part-time work away from the property and have worked to make the smallholding pay with apple juice and cider and a few sheep. Since 2009 we have been building shepherds’ huts. It was a natural progression to share our beautiful spot with others by letting out our own huts.
Wildlife & Environment
We are actively promoting wildlife through habitat creation: the young woodland attracts a variety of birds including tawny owls, and buzzards frequently glide overhead. We are members of Monmouthshire Meadows Group, which aims to protect and increase flower-rich meadows. We have continued our green philosophy into this venture with a ‘Natsol’ compost toilet. We are a Shepherd’s Hut building company so our huts are built on site to high ecological standards. We use local & natural materials - e.g. hemp & sheep’s wool insulation, timber from the nearby Forest of Dean, wrought iron from the village blacksmith, OSMO products etc. The huts are double-glazed using warm-edge technology, they are solar powered and each has a wood burning stove fired by home-grown fuel. One hut is situated in 4 acres of young, native woodland which we planted 7 years ago, and the other is in a small traditional orchard planted with old and local apple varieties."
A really quiet, peaceful little corner or the world. Facilities were all we needed and the campfire area was the perfect spot for two nights of stargazing and roasting marshmallows.
18/05/2024
Katrina
Such a beautiful place, created with such care and attention to detail. Clare was really warm and welcoming and provided us with a little tour and welcome basket on arrival. The location was so peaceful and felt really isolated which allowed us some respite from the City.
21/07/2023
Meggie
Our stay was perfect.
Facilities were incredible. Our host was.lovely and welcoming.
The hut itself was well equipped with everything we needed and very cosy.
06/05/2023
Nicholas
Great time staying 3 nights in Dawn of the Day. Clare and Jeremy were great hosts. Wonderful setting amongst the trees. Great walking country and close to River Wye for some canoeing and spotting kingfishers. Lovely sense of seclusion and space to relax and unwind. Fascinating to see coppicing and orchard at work and looking forward to tasting more of the cider and perry we bought.
29/08/2022
Nick
What an amazing place. Absolutely beautiful. Clare and Jeremy were amazing. The hut was outstanding, comfortable, and exquisite. Nothing was too much trouble. Peaceful and relaxing. Would highly recommend and will definitely be going back. Thank you for such a warm welcoming.
22/10/2021
Rachel
Had a really lovely stay, beautiful setting. Amazing experience
15/10/2021
Abigail
We had the most idyllic stay at this beautiful shepherds hut. Everything that you could need is available for you, including a well thought out welcome pack. The location is perfect, quiet, off the beaten track and very secluded. The hosts are so welcoming but also not hovering around. We used it as a great base to explore Hereford.
This was our first time in a shepherds hut and I think it might have spoilt us for the future, it was kitted out so personally that you'd think the owners had just popped out. A comprehensive outdoor cooking area included an open fire, with all the equipment to cook on, or for the less adventurous, a set of gas rings. The toilet, shower and washing up facilities were clean and comprehensive, first time using a compost toilet and I was expecting some smell but nothing.
I really can't fault this wonderful location and we will be going back. If you would like a break from the pace of the world this is the perfect place to get back to nature with all the comforts you could need, oh and a really comfy bed.
29/09/2021
Nicky
Such a lovely spot and a really cute hut with everything you need and a feeling of complete isolation and tranquility. The hut was really clean and the facilities all worked well. There are also some chickens about which came to check on us a few times! They have cider, perry and juices for sale which are made in the orchard, and it was really nice to sample a few during our stay. The orchard feels like it is in the middle of nowhere, yet you can quickly get to several large towns and to lots of tourist attractions. Unfortunately for us, we’re not good in heat and there was a heatwave when we went, so we definitely need to go and stay again in more bearable temperatures! We would definitely recommend this lovely place.
17/07/2021
April
We had a really relaxing weekend at Dawn of The Day. The hut itself was cosy and comfortable, and had everything we needed. It's a wonderfully peaceful setting surrounded by trees and wildlife, and beautiful scenery beyond. We have already recommended it to others, and they are hoping to book a stay soon.
18/06/2021
Jenny
I greatly enjoyed my stay. It was good to get out into the wilderness and be totally alone, but at the same time to do it in comfort and style!
19/10/2020
Catrin
We loved our stay at Dawn of the day as we needed a quite retreat and this was a true getaway and we loved all the little extras given by the hosts of tasty bacon homemade bread butter and lots more ! Would highly recommend .
15/09/2020
Kathryn
I had a really lovely stay at Dawn of the Day. I was there by myself for some relaxing time to read and write -- its perfect as a writer's retreat. The place is beautiful: the woods that owners Jeremy and Claire have established contain many different species of tree and are inhabited by a wide range of birds. There are great walks you can do nearby.
25/08/2020
Alex
Chose Dawn of the day because we wanted somewhere as far from other people as possible and it was perfect! Located in a dense wood in beautiful countryside. The owners welcomed us with a hamper including their homemade apple juice bread bacon some other items, really friendly and left to our own devices. The hut was lovely just the right size for two, warm and comfortable. Outside cooking on a tripod was great fun and there are plenty of quiet walks in the area. Thoroughly recommend it!
13/07/2020
Ian
Our stay in Dawn of the Day was magical! It was incredible to be tucked away in the trees for a weekend. With little noise and light pollution, it proved to be a perfect get away.
16/08/2019
Molly
Fab!! Perfect 2 night break in the middle of nowhere- just what we needed. The perfect place to talk and rekindle a relationship!
10/08/2019
Donna
We stayed for three nights and it was a surprise for my girlfriends birthday. She loved the shephards hut immiediatly, as did i. It was in a glade at the end of a beautiful (and hand planted!) forest, it was so special i don't have words to describe it! We will definitely be back.
19/07/2019
Tom
Jeremy and Clare were lovely, helpful hosts, the setting couldn't have been more magical, the hut was a delight, even the weather was kind! A perfect stay, everything I might have hoped for.
20/10/2018
Katherine
An amazing place that truly exceeded our expectations! The quality of our accommodation was exceptional, as were the toilet/bathroom facilities. Clare and Gerald were so friendly and welcoming, giving us privacy but making themselves available if we needed. The food parcel was a wonderful (and very tasty) touch.
We truly felt we had a restful and relaxing break away in a beautiful location
17/08/2018
sarah
We loved it. Placed on its own in the middle of a small wood, the shepherds hut was beautifully designed, especially the comfortable bed ! We were provided with all we needed for cooking and eating on the stove and the outside fire and spent some lovely evenings roasting meals on the fire. The holiday was made really special by Claire and Jeremy’s personal touches like the welcome basket with their home made cider and their generosity in sharing their local knowledge of the best spots to visit in this very beautiful area of the country as well as their thoughtfulness in anticipating all that we might need.
03/08/2018
Jill
Exceptional. A rural idyll with friendly, informative hosts. This is a new benchmark in glamping whilst still being affordable. We ran, canoed, climbed and still had plenty of time to relax by the fire over a long weekend.
01/06/2018
Imogen
We had a fantastic stay. Jeremy and Clare were both really helpful and had provided everything we needed. Hollow Ash is situated in a great location with walks and pubs close by and lovely views. We would highly recommend it and are already thinking about the next visit.
04/05/2018
Richard
Our 3rd year returning to this beautiful place. Hosts are so friendly but don't bother you at all so you really are left alone. The Hut has everything you need including a welcome basket and the bed is the comfiest I have ever slept in. The location has stunning views but very private so a perfect getaway from the world. Great pubs nearby for good food.
06/10/2017
Helen
Wonderful, the most magical and enchanting stay. Two perfect days away in a beautiful location, every thing we needed was provided. The homemade food basket was a wonderful welcome. Would highly recommend to anyone wanting a romantic getaway.
09/08/2017
sarah
Wonderful place to stay. Very accommodating hosts. Everything needed was provided and more. Very private location.
20/07/2017
Steve
My stay was absolutely wonderful. From the location to the welcome basket everything was just divine. The hut is very well appointed and comfortable. Everything you need is there. The fire pit cooking accoutrements were a nice bonus. I recommend the apple juice and the pear cider in addition to the apple cider you receive in the basket.
16/07/2017
Wendy
The hut we stayed in was lovely and we liked that it was a bit away from the toilet and other hut. It was very homely and clean too. We got a hamper with bacon, eggs, bread, cheese and apple juice which was all very yummy. We had everything we needed. The area is beautiful too, quite remote which we wanted, but lovely walks to surrounding areas.
27/05/2017
Hayley
My husband and I stayed for a long weekend at Dawn Of Day near Monmouth. We had planned this trip around our 1st wedding anniversary and wanted to do something a little different. You really are able to escape to nature but still feel comfortable. We enjoyed the country side walks and small market towns. I would highly recommend it.
12/05/2017
Jemma
We had the most wonderful stay at Dawn of the Day. Everything was perfect from the gorgeous Shepards hut itself to the lovely basket of fresh farm produce which welcomed us on arrival. An absolute idilic place to relax and unwind and with five star facilities.
05/05/2017
Rebecca
Such an idyllic place - we loved it. The welcome basket was such a sweet touch, including delicious homemade cider and apple, beautiful jam and bread as well as essentials in the cool box, including milk and bacon. Dawn of the Day is set apart from the toilet and shower and other shepherd's hut, so it feels very private. Thank you for such a brilliant few days!
11/04/2017
Lisa
A magical place. The owners had thought of absolutely everything we could need. Will have to try a mid winter stay at some point so we can have the log burner on
23/09/2016
Charlotte
Dawn of the day was the perfect place for us to celebrate our first wedding anniversary! It was thoughtfully and beautifully set up, perfect location and had everything we could have needed. Great local river swimming spot was recommended to us by Jeremy and Claire and it didn't disappoint! We really loved it and would strongly recommend to all who are looking for some food for the soul!
05/06/2016
rachel
We had a fantastic 2 day break at Dawn of the Day. Clare met us on arrival and took us through an introduction of the site. Our hosts were then on hand but not interfering with our break. The facilities were clean and well presented. The shepherds hit itself was bigger than it seemed from the pictures on the website but was cosy and well maintained. We had a fantastic weekend of being unplugged from the world and were able to build a fire in the fire pit, settle down with dinner and a glass of wine and to just enjoy our time.
04/09/2015
Jeni
It's been a wonderfull stay at Jeremy's and Claire's shepherd's hut. Every single detail was provided and the place is truly magical.
There's plenty to do and visit around and the friendliness of the people is stunning. Highly recomended!! :)
31/08/2015
Daniel
We enjoyed our stay thoroughly and couldn't recommend it more. Claire and Jeremy were so lovely, and the shepard's hut was the perfect countryside getaway. There are also many activities around Hollow Ash to keep you busy and entertained. We climbed Skirrid Fawr, which has spectacular views of the black mountains, visited the last remaining fortified medival bridge in monmouth, saw the fastest animal in the world up on yat rock (the peregrine falcon) and paddled a canoe through the river Wye all in one day.
26/06/2015
Amelia
Very relaxing enjoyable stay - felt so chilled out after our few days
23/05/2015
Sarah
We had a lovely, relaxing weekend at' Dawn of the Day'. The location is very peaceful and the views are stunning. The facilities were of an excellent standard and we had everything we needed - even somewhere to charge our phones! Clare and Jeremy were very welcoming and provided a lovely welcome hamper with local produce for us to sample. The shepherds hut was warm, cosy and very comfortable. This was most definitely 'glamorous camping'!
02/05/2015
Lisa
Lovely place to stay with all the facilities we needed - well equipped kitchen/washing area, lovely huts, loved the hammock and ukelele. We were grateful for the maps and list of things to do and went out to a few of the places listed which we enjoyed.
07/04/2015
Zoe
Very enjoyable and novel experience! Made a nice change from hotels and B&B's. Our hosts provide us with everything we needed from chopped wood to fuel the fire to fresh farm produce for breakfast during our stay. The cabin itself was gorgeous and comfortable. The only drawback is that we had to drive for quite a while to reach an affordable pub that wasn't fully booked! Would recommend others to book before arrival. Overall great experience would definitely go again!
03/04/2015
Sophie
"This was a heavenly autumn retreat, The shepherds Hut was beautiful, with a comfy bed and a wood burning stove. I was greeted by a hamper of delicious treats and some friendly chickens who kept me company. The hosts, jeremy and claire were so welcoming and made me feel at home on their farm, i wanted to escape the world, and i had all the space and peace I could want"
09/10/2014
Holly
"Absolutely perfect, Jeremy made us incredibly welcome. Everything had been thought of, including lovely welcome hamper including cheese, eggs, bacon and cider! Hard to nail one thing down as the absolute best, we really enjoyed cooking our dinner over the campfire however!"
19/09/2014
Kat
"Our stay was perfect from the moment we arrived, it was so good we didn't want to leave. The accommodation is compact and perfectly formed. The facilities are fantastic with some lovely touches from the owners. The owners were very helpful and were really friendly. There is no doubt that we will be back."
03/08/2014
Michaella
"I had a great time; Clare greeted me as I arrived and showed me around; otherwise I was left to my own devices and loved the solitude the location offered. The hut itself was immaculately appointed, and I was hugely impressed by the beautiful welcome hamper and cool box I was given on arrival."
01/08/2014
Kristian
"We had such a wonderful stay. The location is idyllic, in a maze of apple trees. Clare and Jeremy are brilliant, helpful and very kind hosts. It was perfection. Enjoying nature with a a comfy bed and a roaring fire."
25/07/2014
Anna
Reviews
A really quiet, peaceful little corner or the world. Facilities were all we needed and the campfire area was the perfect spot for two nights of stargazing and roasting marshmallows.
18/05/2024
Katrina
Such a beautiful place, created with such care and attention to detail. Clare was really warm and welcoming and provided us with a little tour and welcome basket on arrival. The location was so peaceful and felt really isolated which allowed us some respite from the City.
21/07/2023
Meggie
Our stay was perfect.
Facilities were incredible. Our host was.lovely and welcoming.
The hut itself was well equipped with everything we needed and very cosy.
06/05/2023
Nicholas
Great time staying 3 nights in Dawn of the Day. Clare and Jeremy were great hosts. Wonderful setting amongst the trees. Great walking country and close to River Wye for some canoeing and spotting kingfishers. Lovely sense of seclusion and space to relax and unwind. Fascinating to see coppicing and orchard at work and looking forward to tasting more of the cider and perry we bought.
29/08/2022
Nick
What an amazing place. Absolutely beautiful. Clare and Jeremy were amazing. The hut was outstanding, comfortable, and exquisite. Nothing was too much trouble. Peaceful and relaxing. Would highly recommend and will definitely be going back. Thank you for such a warm welcoming.
22/10/2021
Rachel
Had a really lovely stay, beautiful setting. Amazing experience
15/10/2021
Abigail
We had the most idyllic stay at this beautiful shepherds hut. Everything that you could need is available for you, including a well thought out welcome pack. The location is perfect, quiet, off the beaten track and very secluded. The hosts are so welcoming but also not hovering around. We used it as a great base to explore Hereford.
This was our first time in a shepherds hut and I think it might have spoilt us for the future, it was kitted out so personally that you'd think the owners had just popped out. A comprehensive outdoor cooking area included an open fire, with all the equipment to cook on, or for the less adventurous, a set of gas rings. The toilet, shower and washing up facilities were clean and comprehensive, first time using a compost toilet and I was expecting some smell but nothing.
I really can't fault this wonderful location and we will be going back. If you would like a break from the pace of the world this is the perfect place to get back to nature with all the comforts you could need, oh and a really comfy bed.
29/09/2021
Nicky
Such a lovely spot and a really cute hut with everything you need and a feeling of complete isolation and tranquility. The hut was really clean and the facilities all worked well. There are also some chickens about which came to check on us a few times! They have cider, perry and juices for sale which are made in the orchard, and it was really nice to sample a few during our stay. The orchard feels like it is in the middle of nowhere, yet you can quickly get to several large towns and to lots of tourist attractions. Unfortunately for us, we’re not good in heat and there was a heatwave when we went, so we definitely need to go and stay again in more bearable temperatures! We would definitely recommend this lovely place.
17/07/2021
April
We had a really relaxing weekend at Dawn of The Day. The hut itself was cosy and comfortable, and had everything we needed. It's a wonderfully peaceful setting surrounded by trees and wildlife, and beautiful scenery beyond. We have already recommended it to others, and they are hoping to book a stay soon.
18/06/2021
Jenny
I greatly enjoyed my stay. It was good to get out into the wilderness and be totally alone, but at the same time to do it in comfort and style!
19/10/2020
Catrin
We loved our stay at Dawn of the day as we needed a quite retreat and this was a true getaway and we loved all the little extras given by the hosts of tasty bacon homemade bread butter and lots more ! Would highly recommend .
15/09/2020
Kathryn
I had a really lovely stay at Dawn of the Day. I was there by myself for some relaxing time to read and write -- its perfect as a writer's retreat. The place is beautiful: the woods that owners Jeremy and Claire have established contain many different species of tree and are inhabited by a wide range of birds. There are great walks you can do nearby.
25/08/2020
Alex
Chose Dawn of the day because we wanted somewhere as far from other people as possible and it was perfect! Located in a dense wood in beautiful countryside. The owners welcomed us with a hamper including their homemade apple juice bread bacon some other items, really friendly and left to our own devices. The hut was lovely just the right size for two, warm and comfortable. Outside cooking on a tripod was great fun and there are plenty of quiet walks in the area. Thoroughly recommend it!
13/07/2020
Ian
Our stay in Dawn of the Day was magical! It was incredible to be tucked away in the trees for a weekend. With little noise and light pollution, it proved to be a perfect get away.
16/08/2019
Molly
Fab!! Perfect 2 night break in the middle of nowhere- just what we needed. The perfect place to talk and rekindle a relationship!
10/08/2019
Donna
We stayed for three nights and it was a surprise for my girlfriends birthday. She loved the shephards hut immiediatly, as did i. It was in a glade at the end of a beautiful (and hand planted!) forest, it was so special i don't have words to describe it! We will definitely be back.
19/07/2019
Tom
Jeremy and Clare were lovely, helpful hosts, the setting couldn't have been more magical, the hut was a delight, even the weather was kind! A perfect stay, everything I might have hoped for.
20/10/2018
Katherine
An amazing place that truly exceeded our expectations! The quality of our accommodation was exceptional, as were the toilet/bathroom facilities. Clare and Gerald were so friendly and welcoming, giving us privacy but making themselves available if we needed. The food parcel was a wonderful (and very tasty) touch.
We truly felt we had a restful and relaxing break away in a beautiful location
17/08/2018
sarah
We loved it. Placed on its own in the middle of a small wood, the shepherds hut was beautifully designed, especially the comfortable bed ! We were provided with all we needed for cooking and eating on the stove and the outside fire and spent some lovely evenings roasting meals on the fire. The holiday was made really special by Claire and Jeremy’s personal touches like the welcome basket with their home made cider and their generosity in sharing their local knowledge of the best spots to visit in this very beautiful area of the country as well as their thoughtfulness in anticipating all that we might need.
03/08/2018
Jill
Exceptional. A rural idyll with friendly, informative hosts. This is a new benchmark in glamping whilst still being affordable. We ran, canoed, climbed and still had plenty of time to relax by the fire over a long weekend.
01/06/2018
Imogen
We had a fantastic stay. Jeremy and Clare were both really helpful and had provided everything we needed. Hollow Ash is situated in a great location with walks and pubs close by and lovely views. We would highly recommend it and are already thinking about the next visit.
04/05/2018
Richard
Our 3rd year returning to this beautiful place. Hosts are so friendly but don't bother you at all so you really are left alone. The Hut has everything you need including a welcome basket and the bed is the comfiest I have ever slept in. The location has stunning views but very private so a perfect getaway from the world. Great pubs nearby for good food.
06/10/2017
Helen
Wonderful, the most magical and enchanting stay. Two perfect days away in a beautiful location, every thing we needed was provided. The homemade food basket was a wonderful welcome. Would highly recommend to anyone wanting a romantic getaway.
09/08/2017
sarah
Wonderful place to stay. Very accommodating hosts. Everything needed was provided and more. Very private location.
20/07/2017
Steve
My stay was absolutely wonderful. From the location to the welcome basket everything was just divine. The hut is very well appointed and comfortable. Everything you need is there. The fire pit cooking accoutrements were a nice bonus. I recommend the apple juice and the pear cider in addition to the apple cider you receive in the basket.
16/07/2017
Wendy
The hut we stayed in was lovely and we liked that it was a bit away from the toilet and other hut. It was very homely and clean too. We got a hamper with bacon, eggs, bread, cheese and apple juice which was all very yummy. We had everything we needed. The area is beautiful too, quite remote which we wanted, but lovely walks to surrounding areas.
27/05/2017
Hayley
My husband and I stayed for a long weekend at Dawn Of Day near Monmouth. We had planned this trip around our 1st wedding anniversary and wanted to do something a little different. You really are able to escape to nature but still feel comfortable. We enjoyed the country side walks and small market towns. I would highly recommend it.
12/05/2017
Jemma
We had the most wonderful stay at Dawn of the Day. Everything was perfect from the gorgeous Shepards hut itself to the lovely basket of fresh farm produce which welcomed us on arrival. An absolute idilic place to relax and unwind and with five star facilities.
05/05/2017
Rebecca
Such an idyllic place - we loved it. The welcome basket was such a sweet touch, including delicious homemade cider and apple, beautiful jam and bread as well as essentials in the cool box, including milk and bacon. Dawn of the Day is set apart from the toilet and shower and other shepherd's hut, so it feels very private. Thank you for such a brilliant few days!
11/04/2017
Lisa
A magical place. The owners had thought of absolutely everything we could need. Will have to try a mid winter stay at some point so we can have the log burner on
23/09/2016
Charlotte
Dawn of the day was the perfect place for us to celebrate our first wedding anniversary! It was thoughtfully and beautifully set up, perfect location and had everything we could have needed. Great local river swimming spot was recommended to us by Jeremy and Claire and it didn't disappoint! We really loved it and would strongly recommend to all who are looking for some food for the soul!
05/06/2016
rachel
We had a fantastic 2 day break at Dawn of the Day. Clare met us on arrival and took us through an introduction of the site. Our hosts were then on hand but not interfering with our break. The facilities were clean and well presented. The shepherds hit itself was bigger than it seemed from the pictures on the website but was cosy and well maintained. We had a fantastic weekend of being unplugged from the world and were able to build a fire in the fire pit, settle down with dinner and a glass of wine and to just enjoy our time.
04/09/2015
Jeni
It's been a wonderfull stay at Jeremy's and Claire's shepherd's hut. Every single detail was provided and the place is truly magical.
There's plenty to do and visit around and the friendliness of the people is stunning. Highly recomended!! :)
31/08/2015
Daniel
We enjoyed our stay thoroughly and couldn't recommend it more. Claire and Jeremy were so lovely, and the shepard's hut was the perfect countryside getaway. There are also many activities around Hollow Ash to keep you busy and entertained. We climbed Skirrid Fawr, which has spectacular views of the black mountains, visited the last remaining fortified medival bridge in monmouth, saw the fastest animal in the world up on yat rock (the peregrine falcon) and paddled a canoe through the river Wye all in one day.
26/06/2015
Amelia
Very relaxing enjoyable stay - felt so chilled out after our few days
23/05/2015
Sarah
We had a lovely, relaxing weekend at' Dawn of the Day'. The location is very peaceful and the views are stunning. The facilities were of an excellent standard and we had everything we needed - even somewhere to charge our phones! Clare and Jeremy were very welcoming and provided a lovely welcome hamper with local produce for us to sample. The shepherds hut was warm, cosy and very comfortable. This was most definitely 'glamorous camping'!
02/05/2015
Lisa
Lovely place to stay with all the facilities we needed - well equipped kitchen/washing area, lovely huts, loved the hammock and ukelele. We were grateful for the maps and list of things to do and went out to a few of the places listed which we enjoyed.
07/04/2015
Zoe
Very enjoyable and novel experience! Made a nice change from hotels and B&B's. Our hosts provide us with everything we needed from chopped wood to fuel the fire to fresh farm produce for breakfast during our stay. The cabin itself was gorgeous and comfortable. The only drawback is that we had to drive for quite a while to reach an affordable pub that wasn't fully booked! Would recommend others to book before arrival. Overall great experience would definitely go again!
03/04/2015
Sophie
"This was a heavenly autumn retreat, The shepherds Hut was beautiful, with a comfy bed and a wood burning stove. I was greeted by a hamper of delicious treats and some friendly chickens who kept me company. The hosts, jeremy and claire were so welcoming and made me feel at home on their farm, i wanted to escape the world, and i had all the space and peace I could want"
09/10/2014
Holly
"Absolutely perfect, Jeremy made us incredibly welcome. Everything had been thought of, including lovely welcome hamper including cheese, eggs, bacon and cider! Hard to nail one thing down as the absolute best, we really enjoyed cooking our dinner over the campfire however!"
19/09/2014
Kat
"Our stay was perfect from the moment we arrived, it was so good we didn't want to leave. The accommodation is compact and perfectly formed. The facilities are fantastic with some lovely touches from the owners. The owners were very helpful and were really friendly. There is no doubt that we will be back."
03/08/2014
Michaella
"I had a great time; Clare greeted me as I arrived and showed me around; otherwise I was left to my own devices and loved the solitude the location offered. The hut itself was immaculately appointed, and I was hugely impressed by the beautiful welcome hamper and cool box I was given on arrival."
01/08/2014
Kristian
"We had such a wonderful stay. The location is idyllic, in a maze of apple trees. Clare and Jeremy are brilliant, helpful and very kind hosts. It was perfection. Enjoying nature with a a comfy bed and a roaring fire."
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
A really quiet, peaceful little corner or the world. Facilities were all we needed and the campfire area was the perfect spot for two nights of stargazing and roasting marshmallows.
18/05/2024