Tree of Life Horsebox | Truck in Cornwall | Canopy & Stars
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Well-established, beautifully kitted-out and in a corner of dreamy Cornwall, you're welcomed to Tree of Life with produce from the organic smallholding next door - Marie and Sylvia run a veg box business, so know their stuff. You sleep on a double bed above the cab of the lorry itself, accessed by steps that double as the (very sturdy!) cupboards. Lighting is provided by solar panels, and romance by lanterns. Cook here, in the small fitted kitchen with gas cooker and oven; in the cupboards there are all the pots, pans and utensils you could need. A short distance away (15 metres) from the horsebox is a hut with your own private compost loo and shower room. The hut also has a large sink to wash-up in, a small fridge, and a place to store coats and boots after a walk, or sandy things after a day on the beach at quaint St Agnes. If you have a ploughman's or a good Sunday roast in mind, head to the Miner's Arms in Mithian, a 10-minute walk, and enjoy Cornish real ales while you wait.
The horsebox can either be a cosy place to cuddle up by the wood burner, or an airy, sunny space: let the side door down on fine days and bring the outdoors in. Across the traditional hay meadow, there's a lovely view to the horizon - a lovely place to watch the sunrise, if you're up and about early!
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Essentials
The important stuff
Check in is at 4pm
Check out is at 10am
Please bring wellies and a torch. Beach towels are not provided, please bring your own.
This space is off-grid and solar powered.
Sleeping arrangements
1 double
Extra space available
Space
for 1 baby
no charge.
- up to 2 years old, babes in arms. Please bring your own travel cot
Space
for 1 pet
from £20 per pet per stay . One more dog may be permitted, please call 01172047830 to enquire.
Kids & Pets
Children are welcome, staying in their own tent beside the Horsebox.
Cooking
Kitchen area with 2 gas rings and gas oven, crockery and cutlery, pots and pans etc provided - even a fish slice!
Small fridge in washing up hut
Kitchen basics included e.g. olive oil, salt, pepper...
The A30 is the main trunk road down through Cornwall. From the A30 take the B3284 (not the B3285) to Perranporth opposite a wind farm. After a mile or so you'll arrive at a staggered junction. Cross over following the B3284 to Perranporth. Keep on this road for 1/2 a mile or so and than take a left turn on a bend sign-posted Mithian. Travel down this road and take the first track on the left with a 'Byway 170m' signpost.
Your destination is through the first gate on the left about 100m down the track. The Tree of Life Organics sign will be on the gate. Please call Marie if you have any problems finding it.
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Food & Drink
At Tree of Life Organics
A welcome hamper of local produce is provided.
Guests are welcome to pick their own organic vegetables from the polytunnels/garden and can contribute in the honesty box.
Places to eat
The Miners Arms in Mithian is only 10 minutes walk away and serves good food and Cornish real ale. They also have a small shop supplying essentials.
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Activities
There is a short walk to a small wildlife reserve called The Hayman Reserve and the area is laced with a network of footpaths, bridlepaths and old trackways
Perranporth and St Agnes are just a couple of miles away and offer wonderful beaches, good surfing, historic sites and coastal walking.
Dogs are welcome at the horsebox and the area around the horsebox has a private, safe garden. There is also a large hay meadow nearby which is great for walks!
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Meet your hosts
Marie and Sylvia bought their traditional wooden Horsebox in 1991, turned it into a living space and travelled around in it for a couple of years before settling in the midst of nature: their wooded valley in Cornwall. The small holding is located in a beautiful area of Cornish countryside, on the edge of a wooded valley, 2 miles from the North Cornwall coast, 10 miles from the South Cornwall coast. They formed Tree of Life Organics here in 1996, of which growing their own organic vegetables was an integral and inspiring part. This grew naturally into a veg box business, supplying local homes with fresh, organically-grown local fruit and vegetables. Joining the Soil Association confirmed their commitment to organic growing, and they’ve recently added blueberries, gooseberries and apples, as well as organic meadow hay, to their produce.
Wildlife & environment
Unusually, both the horsebox and the house are off-grid, using solar electricity and reed bed filtration of waste water. It’s a wildlife paradise: trees, ponds and meadows provide natural habitats for all sorts of native flora and fauna.
Well-established, beautifully kitted-out and in a corner of dreamy Cornwall, you're welcomed to Tree of Life with produce from the organic smallholding next door - Marie and Sylvia run a veg box business, so know their stuff. You sleep on a double bed above the cab of the lorry itself, accessed by steps that double as the (very sturdy!) cupboards. Lighting is provided by solar panels, and romance by lanterns. Cook here, in the small fitted kitchen with gas cooker and oven; in the cupboards there are all the pots, pans and utensils you could need. A short distance away (15 metres) from the horsebox is a hut with your own private compost loo and shower room. The hut also has a large sink to wash-up in, a small fridge, and a place to store coats and boots after a walk, or sandy things after a day on the beach at quaint St Agnes. If you have a ploughman's or a good Sunday roast in mind, head to the Miner's Arms in Mithian, a 10-minute walk, and enjoy Cornish real ales while you wait.
The horsebox can either be a cosy place to cuddle up by the wood burner, or an airy, sunny space: let the side door down on fine days and bring the outdoors in. Across the traditional hay meadow, there's a lovely view to the horizon - a lovely place to watch the sunrise, if you're up and about early!
The A30 is the main trunk road down through Cornwall. From the A30 take the B3284 (not the B3285) to Perranporth opposite a wind farm. After a mile or so you'll arrive at a staggered junction. Cross over following the B3284 to Perranporth. Keep on this road for 1/2 a mile or so and than take a left turn on a bend sign-posted Mithian. Travel down this road and take the first track on the left with a 'Byway 170m' signpost.
Your destination is through the first gate on the left about 100m down the track. The Tree of Life Organics sign will be on the gate. Please call Marie if you have any problems finding it.
There is a short walk to a small wildlife reserve called The Hayman Reserve and the area is laced with a network of footpaths, bridlepaths and old trackways
Perranporth and St Agnes are just a couple of miles away and offer wonderful beaches, good surfing, historic sites and coastal walking.
Dogs are welcome at the horsebox and the area around the horsebox has a private, safe garden. There is also a large hay meadow nearby which is great for walks!
Marie and Sylvia bought their traditional wooden Horsebox in 1991, turned it into a living space and travelled around in it for a couple of years before settling in the midst of nature: their wooded valley in Cornwall. The small holding is located in a beautiful area of Cornish countryside, on the edge of a wooded valley, 2 miles from the North Cornwall coast, 10 miles from the South Cornwall coast. They formed Tree of Life Organics here in 1996, of which growing their own organic vegetables was an integral and inspiring part. This grew naturally into a veg box business, supplying local homes with fresh, organically-grown local fruit and vegetables. Joining the Soil Association confirmed their commitment to organic growing, and they’ve recently added blueberries, gooseberries and apples, as well as organic meadow hay, to their produce.
Wildlife & environment
Unusually, both the horsebox and the house are off-grid, using solar electricity and reed bed filtration of waste water. It’s a wildlife paradise: trees, ponds and meadows provide natural habitats for all sorts of native flora and fauna.
We had the most wonderful time at the Tree of Life Horsebox! We have a 10 month old puppy and the enclosed garden was perfect for her to roam freely without any worries. The space itself was cosy and inviting, instantly making us feel at home. We enjoyed reading by the fire and dining alfresco amidst the gorgeous garden scenery. Plus, the coast was just a short drive away, making it easy to explore the area. Marie is an outstanding host—so welcoming and attentive. The welcome hamper was a delicious and thoughtful touch. Would highly recommend as the perfect place to relax.
26/06/2024
Hattie, Canopy & Stars
We had a wonderful time in the horse box! We have a very reactive doggie so the calm private garden was loverly to use. Our host was amazing and made sure we have everything we needed when we arrived.
Our stay was loverly to sit in front of the fireplace and chillax. She recommended brilliant places to visit in the local area in which we really appreciated. The local area was easy to drive to from the horse box making exploring really easy.
11/08/2023
Joshua
Total tranquility. What a gorgeous little bolt hole to hide away surrounded in nature. Marie and Silvie are such lovely hosts and made our holiday just perfect.
23/06/2023
Sam
Marie was so welcoming, the horse box was spotlessly clean, the site is so well thought out. The welcome cakes are such a generous gift too. Even though we started to get cooler weather the wood burning stove kept us really warm. A brilliant place to stay.
16/09/2022
Kirsty
We had a very warm welcome from Marie who showed us around Agnes - the horsebox. Agnes was incredibly well equipped and very cosy with the comfiest bed and a woodburner. We loved being able to switch off and relax.
19/08/2022
Abby
It was unusual, in Cornwall where I wanted to be. Just sounded perfect.
23/08/2021
Alison
The location was perfect. Close enough to shops, the beach and restaurants but also far enough to feel completely out of the way and experience the nature of this amazing place. The whole family had a great time. The weather was beautiful.
20/08/2021
Oliver
The most beautiful & peaceful location, The horse box is really cozy and with its own private garden & showers was very relaxing.
Easy to get anywhere on the north Cornish coast from this location + easy links to the south.
Great local pubs and village very close by.
Marie is the most amazing host and will make you feel very welcome.
09/08/2021
Stu
We had a lovely weekend nestled away from the hustle and bustle of Cornwall in the summertime. We throughly enjoyed our stay in the horsebox, the wood burner gives it a real home away from home feel, despite the rainy weather.
Marie made us and our doggy feel very welcome and even went out of her way to organise a surprise for my girlfriend.
Perfect place if you want to visit the beautiful beaches of Cornwall in summer but still be able to take yourself away from the flocks of tourists.
We will definitely be back again.
09/07/2021
Sean
The horsebox is a fantastic place to stay. Marie was welcoming right from the start making us feel very relaxed. The accommodation was impeccably clean, with a great amount of resources for cooking, cleaning etc., and the Cornish cider was a really nice touch! Washing facilities were great, with a lovely warm shower. The location is fantastic, as others have mentioned it is close enough to find shops, restaurants and beaches but when you pull in for the evening it feels as if you are totally secluded, it is very peaceful.
07/06/2021
Padraig
This was our second stay at Agnes in less than a year. As before, it was perfect! Marie & Sylvia have created an oasis, in which you leave your life behind and embrace peace & tranquility. Their kindness and generosity make this a very special place. Book it; you’ll thank me for it!
31/05/2021
Claire
The stay was excellent. The glamping site is designed and is in a nice location. It felt so calm and relaxing listening to the birds and the nature.
07/05/2021
N
This was our first time using canopy and stars and I'm not sure any other experience could really top this.
Marie greeted us from the beginning to instantly make us feel at home - whilst leaving us to enjoy the horsebox and surrounding nature in complete privacy and trust.
The horsebox and surrounding areas were immaculately clean and facilities perfect for what we needed. We loved using the eco stove for dinners in the evening and her tip for the bridle path walk to the local pub was a delight to walk!
I cant recommend this place enough - so much so we've tried to book again in August however this place seems to be fully booked for the rest of the year!
16/04/2021
Justine
Agnes is perfect in every way! The tranquility and comfort is testament to the owners’ hard work over many years and the space they’ve created is utterly magical. We were very lucky with the weather and it was perfect all weekend, but even in the rain, I imagine Agnes would be a little oasis of warmth and comfort.
Thank you, for letting us enjoy a little slice of heaven!
10/07/2020
Claire
We had a lovely 4 night stay here. Everything was lovely, Marie was an excellent host and we had everything we needed. The veg on site was delicious! Oh and the jams! 10/10 stay. We would definitely go back.
16/09/2019
julietta
We had a wonderful relaxing time. We really loved the peace and quiet, hearing the owls calling to each other at night, and being outside in the stillness of the morning as the world woke around us.
We were able to get to the coast really easily, it was possible to walk there but we drove so we could walk further along the coast path, but we did walk to the local pub which was really welcoming.
Marie mad us feel really welcome, introduced us to her dogs, showed us around their site answering all our gardening questions and helped us get some of the lovely cakes she provided to take home for our friends.
We are already wondering when we can return!
06/09/2019
claire
Idylic, quiet, private, cosy, immaculatley clean, owners lovely and helpful but gave us our desperately needed solitude.
03/06/2019
Tracy
The Tree of Life Horsebox is packaged transcendence. Nature literally audibly and visually speaks volumes here....The peace is deafening. A great place to stay to de-frag, re-synch, and recharge away from the rat-race.
If you are intentionally looking to sever / detach / disconnect from modern day living you will get an authentic taster at the horse box. Don't be put off by the idea of an earth/composting toilet - there is no smell at all - and you will never get such a great view when you're back at home. The shower room is fabulous too.
The horse box is an experience of living with nature outside in, without sacrificing modern conveniences such as; clean towels, hot running water, fridge unit, gas stove and oven, wood burner (with as many logs as you need free of charge), pots, pans, tea and coffee, cutlery, crockery, comfy bed etc. And the hosts are second to none.
The location was perfect for us....On your doorstep are plentiful walks, beaches, cafes, pubs, and even the city of Truro (with a generous amount of shops). The delights of St. Ives only 30 mins away too.
Dear Agnes (the horse box) - we love you !
17/05/2019
Teresa
Really lovely. Great hosts. Very clean and organised. High end glamping. Hot water!
Fantastic location for exploring all that Cornwall has to offer.
19/04/2019
katherine
Tree of life horsebox is a very special place - created with so much love and care and filled with wonder and nature. It’s a space which allows you the time to just pause for a while, which inspires you to kick your shoes off and go barefoot and just be in and observe nature. We made new discoveries & new friends there: Bob (the robin) who likes to take a dawn and dusk bath (& join us at meals), the red admiral butterfly who comes and sits in the pages of our books as we read in the evening, the bat who arrives precisely at dusk does a quick erratic ski dance overhead before he's off again, the leaf cutter bees meticulously working away, the magnificent bullfinch with his subtle, single note call but unmistakable striking colours, the tawny owl with the husky voice....it's all there! From the kindest of welcomes from owners Marie and Sylvia and the surprise box of handmade cakes, to the silence, tranquility and privacy that’s been so thoughtfully designed for a cosy rewilding experience. We chose to stay here partly to use as a base and then visit some of the Cornwall coastline unknown to us but found we didn’t want to go anywhere and just wanted to be in this little paradise.
09/07/2018
Natasha
To say it was amazing would be doing this place a huge injustice. The location is excellent, and if you want to just 'get away from it all', this is your place!
No wifi, no noise, and no other campers - perfect!
08/06/2018
Gemma
We had a wonderful stay at The Tree of Life Horsebox. Kind & thoughtful hosts and amazing accommodation. It was fab.
14/08/2017
lisa
Idyllic. Amongst a tranquil and very private garden nestles Agnes. She was perfect, everything I had hoped for and more. Everything supplied for a relaxing holiday away from day to day stresses. Very welcoming hosts who are on hand if you need them but out of sight so you don't feel overlooked. My favourite holiday to date. So close to all that Cornwall has to offer, quaint Cornish villages, beautiful beaches and breathtaking coastal walks.
12/06/2017
Grainne
Absolutely beautiful location and accommodation. Really well laid out with everything we needed. Perfect, friendly, helpful hosts. We had a fantastic time.
17/04/2017
Stefanie
An anniversary break which was truly relaxing and as 'get away from it all' as we had hoped for. Couldn't fault the horse box, the setting, the quality of the accommodation nor the welcome we received. It was all perfect and the generosity of the owners was brilliant and kind.
23/09/2016
Melanie
Absolutely loved our stay, the Horsebox is just as it is described. Even the weather could not dampen our stay, we simply lit the log burner, dozed and read and recharged our batteries. We loved everything the hosts had done with this little bit of Heaven. You are in your own lovely sun (when it did come out) dappled garden among the trees, with not another person or building in sight. We loved the compost loo and kitchen areas. Every little detail is so well designed and built with love. I couldnt stop touching the wooden door handles and clothes hangers, drving my husband potty with my oohs and ahhs! The whole place is so clean and fresh and we loved cooking outdoors, showering in the cosy wash house, and using a flash light to scare each other at night on the final meander to the loo. We were given a fantastic trug of fresh vegetables, eggs and fruit from our hosts. They clearly have a love for their home and have made this a fantastic welcoming place. Got back home so rested.
02/09/2016
Margaret
The tree of life horse box was just what we were looking for, tranquility, private, intimacy and such shabby chic. We went for our anniversary after a lovely C&S experience for our first anniversary. The horse box was beautifully decorated and had all the bits and pieces you need for a short break. The ladies who own the horse box were very welcoming and generous with their organic fresh fruit and vegetables.
01/08/2016
Rose
The Tree of Life Horsebox was a truly wondrous escape. It's beautifully nestled amongst trees & foliage on the edge of a hay field, creating a sense of space whilst also maintaining peaceful, intimate surrounds. Everything has been thoughtfully pieced together, and Marie & Sylvia's attention to detail coupled with their enthusiasm & love of what they do shines through. They were friendly, welcoming hosts, very respectful of giving you privacy & space but who were on hand should you need. We thought they'd struck that balance really well.
It's a place to enjoy nature, to unwind & be, to sit by candlelight & log fire and quietly contemplate.....
We slept with the door open with view of the stars listening to the gentle breeze, and awoke to birdsong and sunlight filtering through the trees. Padded out barefoot, felt the cool morning dew beneath our toes and sat outside to eat a truly scrumptious breakfast made from the complimentary organic fruit & veggie box - if ever there was a zipperdee doo dah moment, this was it!
It's an idyllic, romantic retreat. We highly recommend.
15/07/2016
Nikki
Hosts very welcoming and friendly. Horsebox very clean and tidy with everything we needed (and things I didn't even know I would need - hot water bottle!). Very peaceful and relaxing environment. Highly recommend.
04/07/2016
Clare
What a wonderful place. A slice of heaven. Peaceful, beautiful, a sanctuary away from the busy world. The horse box is so cosy and charming. I was impressed with how beautifully it is maintained and felt at home as soon as we arrived. Cant wait to visit again.
28/03/2016
Tereza
We had an absolutely fantastic time away from it all in Agnes. Marie was a brilliant host, very helpful and welcoming, the basket of organic veg she gave us was lovely and very good quality.
We will definitely be coming back again in future, I can't praise this place enough!
28/08/2015
Nadine
We had a lovely time at the Tree of Life horsebox and organic farm. The horsebox was extremely comfortable and was wonderful for both rainy nights in by the fire, and sunny evenings cooking outside. The location was just perfect. The village of Mithian was so cute and we felt we were off the tourist track and could really truly relax. The beaches are very close by though. The icing on the cake for this holiday was the beautiful fruit and veg that Marie presented us with on our first day, straight from the farm. We made sure we ate all of the delicious fresh produce. We highly recommend this to couples looking for a romantic and relaxing escape in the country.
24/08/2015
Jessica
It was the perfect escape and honeymoon after a busy few months planning our wedding. We felt very welcomed, the blueberries were like no other!
I would recommend anyone going here if looking for a quiet trip to get away from it all, it puts you back to nature and the silence and space is just perfect!
Thankyou For letting us share this special place with you both.
17/08/2015
Alice
It was just wonderful! The horsebox has everything you need: it is full of elaborate details, the bed is nice and comfy, the logburner works very efficient, the kitchenette is well equiped to do your camping cooking. You even have your own garden. The owners welcomed us with warmth and hospitality- and we got a basket full of delicious organic veg and fruits! The owners really care that we had everything we needed. The bath is very clean and nice, full of lovely details. It was our first compost toilet experience- and it was good. It's not at all smelly.
The surrounding is very beautiful, the farm itself is really quiet.
27/07/2015
Sandra
We had a wonderful stay at the Tree of Life Horsebox. Marie and Sylvie were incredibly welcoming and the site was exactly what we were looking for: secluded but with good access to local amenities. The basket of fruit, vegetables and eggs was a lovely touch and extremely generous in size! We were very impressed with the cooking facilities, as we were not expecting an oven when we arrived. The showering facilities were excellent with consistent hot water available.
17/07/2015
Georgie
We had a fantastic holiday in the Tree of Life horsebox which surpassed our expectations and made us feel like we'd found our own little bit of Cornish heaven! The location was perfect for exploring the north coast with St Agnes and Perranporth beaches just 10 minutes away. We took a short drive to visit St Ives and Marazion to see St Michael's Mount. When we weren't exploring the horsebox was the perfect hideaway to relax in. We loved having our own space knowing if we needed anything the very friendly hosts Maria and Sylvia were just down the lane. It was a perfect romantic getaway!
03/07/2015
Carly
This was our first Glamping experience and we couldn't have asked for more, we had such a fantastic time and Marie was a wonderful host by giving us ultimate privacy yet available to answer the phone for any questions. Our attempts at keeping the wood burner alight failed until our last night, which made the experience even better!
26/06/2015
Sophie
It was a very relaxing stay at the horsebox, Agnes. Every little detail was thought of. Was nice to come back to our own little piece of tranquillity after the hustle and bustle of London and Ascot. Great beaches and villages not that far away
19/06/2015
Anika
We had a very relaxing long weekend and have already recommended the venue to other people.
24/04/2015
Ian
Great hosts, wonderful location, private and peaceful.
10/04/2015
Ben
"Absolutely adored the Horsebox, from the friendly welcome, to the horse box itself. couldn't have wished for more. Although we were in a beautiful part of Cornwall, just adored coming back to the horsebox and relaxing beside the horsebox"
19/09/2014
Lorna
"It was lovely. The horse box was immaculate. Great location. Weather was good too."
09/09/2014
Keith
"It was fabulous. Very peaceful. Very clean and comfortable in a wonderful location."
05/09/2014
Diana
"We had a fantastic time! Sylvie and Marie have made a beautiful place to stay! They were very friendly and welcoming, but gave us our own space. The horsebox, with separate compost loo and separate shower room are all in a gated, tree line area that you have all to yourself. The horsebox (called Agnes) is really nicely decorated and is very cosy and clean, there is a little patio area where you can sit outside if the weather is good and a wood burning stove for if its chilly. There is a BBQ, and a stove for cooking outside, or a little hob for cooking inside. The loo and shower room are clean and well maintained. The box of free veggies were lovely. The pub being a short walk away is great and the coast is not far. All in all just a fab holiday!"
04/08/2014
Tracy
"It was an absolutely beautiful place, really well done up."
25/07/2014
Ruth
"Thoroughly enjoyed my stay - the horsebox is amazing. Very friendly welcome from Marie who talked us through the horsebox set up,etc. Yummy box of organic fruit and veg. Would recommend the horsebox ++++++. If you need your batteries recharging this is definitely the place to stay! Will definitely be returning. :-)"
04/07/2014
Wendy
"Amazing. Exactly what we wanted for an intimate get away from it all honeymoon. Absolutely 100% exceeded expectations!"
26/05/2014
Victoria
"Our stay was fantastic, the horsebox was unique, comfortable and a perfect romantic break away. Would definitely recommend."
28/04/2014
Nikki
"I had a wonderful stay. Perfect Location, very comfortable & delightful accommodation."
13/10/2013
Tonya
"Had an amazing stay. The owners were very friendly, the location was a great base for exploring Cornwall. The treebox was lovely and cosy, as well as tranquil."
30/08/2013
Michael
"An excellent short break. We loved our horse box, with its cosy log fire. The complimentary box of fruit and vegetables was a lovely surprise. Everything was very well thought out and the location was idyllic."
27/08/2013
Suzanne
"We had a fantastic stay! The accommodation was lovely, well-cared for, clean and in an incredibly peaceful setting. We had everything we needed and were made to feel very welcome by the owners. The box of home grown organic fruit and vegetables was an added bonus. We will definitely be coming back and have recommended it to our friends."
27/07/2013
Kitty
"We had the most wonderful and relaxing time.The horsebox was a truly unique and special place and we were astounded by the care and attention to detail that had gone into it. The privacy and personal space we had there was wonderful. Everything was clean and in great working order and explained well to us when we arrived. Marie and Sylvia who own the horsebox and run the organic veg farm/site and they were very helpful and approachable- the complimentary veg box we received was a lovely finishing touch and the veg and eggs were delicious!"
22/07/2013
Emma
Reviews
We had the most wonderful time at the Tree of Life Horsebox! We have a 10 month old puppy and the enclosed garden was perfect for her to roam freely without any worries. The space itself was cosy and inviting, instantly making us feel at home. We enjoyed reading by the fire and dining alfresco amidst the gorgeous garden scenery. Plus, the coast was just a short drive away, making it easy to explore the area. Marie is an outstanding host—so welcoming and attentive. The welcome hamper was a delicious and thoughtful touch. Would highly recommend as the perfect place to relax.
26/06/2024
Hattie, Canopy & Stars
We had a wonderful time in the horse box! We have a very reactive doggie so the calm private garden was loverly to use. Our host was amazing and made sure we have everything we needed when we arrived.
Our stay was loverly to sit in front of the fireplace and chillax. She recommended brilliant places to visit in the local area in which we really appreciated. The local area was easy to drive to from the horse box making exploring really easy.
11/08/2023
Joshua
Total tranquility. What a gorgeous little bolt hole to hide away surrounded in nature. Marie and Silvie are such lovely hosts and made our holiday just perfect.
23/06/2023
Sam
Marie was so welcoming, the horse box was spotlessly clean, the site is so well thought out. The welcome cakes are such a generous gift too. Even though we started to get cooler weather the wood burning stove kept us really warm. A brilliant place to stay.
16/09/2022
Kirsty
We had a very warm welcome from Marie who showed us around Agnes - the horsebox. Agnes was incredibly well equipped and very cosy with the comfiest bed and a woodburner. We loved being able to switch off and relax.
19/08/2022
Abby
It was unusual, in Cornwall where I wanted to be. Just sounded perfect.
23/08/2021
Alison
The location was perfect. Close enough to shops, the beach and restaurants but also far enough to feel completely out of the way and experience the nature of this amazing place. The whole family had a great time. The weather was beautiful.
20/08/2021
Oliver
The most beautiful & peaceful location, The horse box is really cozy and with its own private garden & showers was very relaxing.
Easy to get anywhere on the north Cornish coast from this location + easy links to the south.
Great local pubs and village very close by.
Marie is the most amazing host and will make you feel very welcome.
09/08/2021
Stu
We had a lovely weekend nestled away from the hustle and bustle of Cornwall in the summertime. We throughly enjoyed our stay in the horsebox, the wood burner gives it a real home away from home feel, despite the rainy weather.
Marie made us and our doggy feel very welcome and even went out of her way to organise a surprise for my girlfriend.
Perfect place if you want to visit the beautiful beaches of Cornwall in summer but still be able to take yourself away from the flocks of tourists.
We will definitely be back again.
09/07/2021
Sean
The horsebox is a fantastic place to stay. Marie was welcoming right from the start making us feel very relaxed. The accommodation was impeccably clean, with a great amount of resources for cooking, cleaning etc., and the Cornish cider was a really nice touch! Washing facilities were great, with a lovely warm shower. The location is fantastic, as others have mentioned it is close enough to find shops, restaurants and beaches but when you pull in for the evening it feels as if you are totally secluded, it is very peaceful.
07/06/2021
Padraig
This was our second stay at Agnes in less than a year. As before, it was perfect! Marie & Sylvia have created an oasis, in which you leave your life behind and embrace peace & tranquility. Their kindness and generosity make this a very special place. Book it; you’ll thank me for it!
31/05/2021
Claire
The stay was excellent. The glamping site is designed and is in a nice location. It felt so calm and relaxing listening to the birds and the nature.
07/05/2021
N
This was our first time using canopy and stars and I'm not sure any other experience could really top this.
Marie greeted us from the beginning to instantly make us feel at home - whilst leaving us to enjoy the horsebox and surrounding nature in complete privacy and trust.
The horsebox and surrounding areas were immaculately clean and facilities perfect for what we needed. We loved using the eco stove for dinners in the evening and her tip for the bridle path walk to the local pub was a delight to walk!
I cant recommend this place enough - so much so we've tried to book again in August however this place seems to be fully booked for the rest of the year!
16/04/2021
Justine
Agnes is perfect in every way! The tranquility and comfort is testament to the owners’ hard work over many years and the space they’ve created is utterly magical. We were very lucky with the weather and it was perfect all weekend, but even in the rain, I imagine Agnes would be a little oasis of warmth and comfort.
Thank you, for letting us enjoy a little slice of heaven!
10/07/2020
Claire
We had a lovely 4 night stay here. Everything was lovely, Marie was an excellent host and we had everything we needed. The veg on site was delicious! Oh and the jams! 10/10 stay. We would definitely go back.
16/09/2019
julietta
We had a wonderful relaxing time. We really loved the peace and quiet, hearing the owls calling to each other at night, and being outside in the stillness of the morning as the world woke around us.
We were able to get to the coast really easily, it was possible to walk there but we drove so we could walk further along the coast path, but we did walk to the local pub which was really welcoming.
Marie mad us feel really welcome, introduced us to her dogs, showed us around their site answering all our gardening questions and helped us get some of the lovely cakes she provided to take home for our friends.
We are already wondering when we can return!
06/09/2019
claire
Idylic, quiet, private, cosy, immaculatley clean, owners lovely and helpful but gave us our desperately needed solitude.
03/06/2019
Tracy
The Tree of Life Horsebox is packaged transcendence. Nature literally audibly and visually speaks volumes here....The peace is deafening. A great place to stay to de-frag, re-synch, and recharge away from the rat-race.
If you are intentionally looking to sever / detach / disconnect from modern day living you will get an authentic taster at the horse box. Don't be put off by the idea of an earth/composting toilet - there is no smell at all - and you will never get such a great view when you're back at home. The shower room is fabulous too.
The horse box is an experience of living with nature outside in, without sacrificing modern conveniences such as; clean towels, hot running water, fridge unit, gas stove and oven, wood burner (with as many logs as you need free of charge), pots, pans, tea and coffee, cutlery, crockery, comfy bed etc. And the hosts are second to none.
The location was perfect for us....On your doorstep are plentiful walks, beaches, cafes, pubs, and even the city of Truro (with a generous amount of shops). The delights of St. Ives only 30 mins away too.
Dear Agnes (the horse box) - we love you !
17/05/2019
Teresa
Really lovely. Great hosts. Very clean and organised. High end glamping. Hot water!
Fantastic location for exploring all that Cornwall has to offer.
19/04/2019
katherine
Tree of life horsebox is a very special place - created with so much love and care and filled with wonder and nature. It’s a space which allows you the time to just pause for a while, which inspires you to kick your shoes off and go barefoot and just be in and observe nature. We made new discoveries & new friends there: Bob (the robin) who likes to take a dawn and dusk bath (& join us at meals), the red admiral butterfly who comes and sits in the pages of our books as we read in the evening, the bat who arrives precisely at dusk does a quick erratic ski dance overhead before he's off again, the leaf cutter bees meticulously working away, the magnificent bullfinch with his subtle, single note call but unmistakable striking colours, the tawny owl with the husky voice....it's all there! From the kindest of welcomes from owners Marie and Sylvia and the surprise box of handmade cakes, to the silence, tranquility and privacy that’s been so thoughtfully designed for a cosy rewilding experience. We chose to stay here partly to use as a base and then visit some of the Cornwall coastline unknown to us but found we didn’t want to go anywhere and just wanted to be in this little paradise.
09/07/2018
Natasha
To say it was amazing would be doing this place a huge injustice. The location is excellent, and if you want to just 'get away from it all', this is your place!
No wifi, no noise, and no other campers - perfect!
08/06/2018
Gemma
We had a wonderful stay at The Tree of Life Horsebox. Kind & thoughtful hosts and amazing accommodation. It was fab.
14/08/2017
lisa
Idyllic. Amongst a tranquil and very private garden nestles Agnes. She was perfect, everything I had hoped for and more. Everything supplied for a relaxing holiday away from day to day stresses. Very welcoming hosts who are on hand if you need them but out of sight so you don't feel overlooked. My favourite holiday to date. So close to all that Cornwall has to offer, quaint Cornish villages, beautiful beaches and breathtaking coastal walks.
12/06/2017
Grainne
Absolutely beautiful location and accommodation. Really well laid out with everything we needed. Perfect, friendly, helpful hosts. We had a fantastic time.
17/04/2017
Stefanie
An anniversary break which was truly relaxing and as 'get away from it all' as we had hoped for. Couldn't fault the horse box, the setting, the quality of the accommodation nor the welcome we received. It was all perfect and the generosity of the owners was brilliant and kind.
23/09/2016
Melanie
Absolutely loved our stay, the Horsebox is just as it is described. Even the weather could not dampen our stay, we simply lit the log burner, dozed and read and recharged our batteries. We loved everything the hosts had done with this little bit of Heaven. You are in your own lovely sun (when it did come out) dappled garden among the trees, with not another person or building in sight. We loved the compost loo and kitchen areas. Every little detail is so well designed and built with love. I couldnt stop touching the wooden door handles and clothes hangers, drving my husband potty with my oohs and ahhs! The whole place is so clean and fresh and we loved cooking outdoors, showering in the cosy wash house, and using a flash light to scare each other at night on the final meander to the loo. We were given a fantastic trug of fresh vegetables, eggs and fruit from our hosts. They clearly have a love for their home and have made this a fantastic welcoming place. Got back home so rested.
02/09/2016
Margaret
The tree of life horse box was just what we were looking for, tranquility, private, intimacy and such shabby chic. We went for our anniversary after a lovely C&S experience for our first anniversary. The horse box was beautifully decorated and had all the bits and pieces you need for a short break. The ladies who own the horse box were very welcoming and generous with their organic fresh fruit and vegetables.
01/08/2016
Rose
The Tree of Life Horsebox was a truly wondrous escape. It's beautifully nestled amongst trees & foliage on the edge of a hay field, creating a sense of space whilst also maintaining peaceful, intimate surrounds. Everything has been thoughtfully pieced together, and Marie & Sylvia's attention to detail coupled with their enthusiasm & love of what they do shines through. They were friendly, welcoming hosts, very respectful of giving you privacy & space but who were on hand should you need. We thought they'd struck that balance really well.
It's a place to enjoy nature, to unwind & be, to sit by candlelight & log fire and quietly contemplate.....
We slept with the door open with view of the stars listening to the gentle breeze, and awoke to birdsong and sunlight filtering through the trees. Padded out barefoot, felt the cool morning dew beneath our toes and sat outside to eat a truly scrumptious breakfast made from the complimentary organic fruit & veggie box - if ever there was a zipperdee doo dah moment, this was it!
It's an idyllic, romantic retreat. We highly recommend.
15/07/2016
Nikki
Hosts very welcoming and friendly. Horsebox very clean and tidy with everything we needed (and things I didn't even know I would need - hot water bottle!). Very peaceful and relaxing environment. Highly recommend.
04/07/2016
Clare
What a wonderful place. A slice of heaven. Peaceful, beautiful, a sanctuary away from the busy world. The horse box is so cosy and charming. I was impressed with how beautifully it is maintained and felt at home as soon as we arrived. Cant wait to visit again.
28/03/2016
Tereza
We had an absolutely fantastic time away from it all in Agnes. Marie was a brilliant host, very helpful and welcoming, the basket of organic veg she gave us was lovely and very good quality.
We will definitely be coming back again in future, I can't praise this place enough!
28/08/2015
Nadine
We had a lovely time at the Tree of Life horsebox and organic farm. The horsebox was extremely comfortable and was wonderful for both rainy nights in by the fire, and sunny evenings cooking outside. The location was just perfect. The village of Mithian was so cute and we felt we were off the tourist track and could really truly relax. The beaches are very close by though. The icing on the cake for this holiday was the beautiful fruit and veg that Marie presented us with on our first day, straight from the farm. We made sure we ate all of the delicious fresh produce. We highly recommend this to couples looking for a romantic and relaxing escape in the country.
24/08/2015
Jessica
It was the perfect escape and honeymoon after a busy few months planning our wedding. We felt very welcomed, the blueberries were like no other!
I would recommend anyone going here if looking for a quiet trip to get away from it all, it puts you back to nature and the silence and space is just perfect!
Thankyou For letting us share this special place with you both.
17/08/2015
Alice
It was just wonderful! The horsebox has everything you need: it is full of elaborate details, the bed is nice and comfy, the logburner works very efficient, the kitchenette is well equiped to do your camping cooking. You even have your own garden. The owners welcomed us with warmth and hospitality- and we got a basket full of delicious organic veg and fruits! The owners really care that we had everything we needed. The bath is very clean and nice, full of lovely details. It was our first compost toilet experience- and it was good. It's not at all smelly.
The surrounding is very beautiful, the farm itself is really quiet.
27/07/2015
Sandra
We had a wonderful stay at the Tree of Life Horsebox. Marie and Sylvie were incredibly welcoming and the site was exactly what we were looking for: secluded but with good access to local amenities. The basket of fruit, vegetables and eggs was a lovely touch and extremely generous in size! We were very impressed with the cooking facilities, as we were not expecting an oven when we arrived. The showering facilities were excellent with consistent hot water available.
17/07/2015
Georgie
We had a fantastic holiday in the Tree of Life horsebox which surpassed our expectations and made us feel like we'd found our own little bit of Cornish heaven! The location was perfect for exploring the north coast with St Agnes and Perranporth beaches just 10 minutes away. We took a short drive to visit St Ives and Marazion to see St Michael's Mount. When we weren't exploring the horsebox was the perfect hideaway to relax in. We loved having our own space knowing if we needed anything the very friendly hosts Maria and Sylvia were just down the lane. It was a perfect romantic getaway!
03/07/2015
Carly
This was our first Glamping experience and we couldn't have asked for more, we had such a fantastic time and Marie was a wonderful host by giving us ultimate privacy yet available to answer the phone for any questions. Our attempts at keeping the wood burner alight failed until our last night, which made the experience even better!
26/06/2015
Sophie
It was a very relaxing stay at the horsebox, Agnes. Every little detail was thought of. Was nice to come back to our own little piece of tranquillity after the hustle and bustle of London and Ascot. Great beaches and villages not that far away
19/06/2015
Anika
We had a very relaxing long weekend and have already recommended the venue to other people.
24/04/2015
Ian
Great hosts, wonderful location, private and peaceful.
10/04/2015
Ben
"Absolutely adored the Horsebox, from the friendly welcome, to the horse box itself. couldn't have wished for more. Although we were in a beautiful part of Cornwall, just adored coming back to the horsebox and relaxing beside the horsebox"
19/09/2014
Lorna
"It was lovely. The horse box was immaculate. Great location. Weather was good too."
09/09/2014
Keith
"It was fabulous. Very peaceful. Very clean and comfortable in a wonderful location."
05/09/2014
Diana
"We had a fantastic time! Sylvie and Marie have made a beautiful place to stay! They were very friendly and welcoming, but gave us our own space. The horsebox, with separate compost loo and separate shower room are all in a gated, tree line area that you have all to yourself. The horsebox (called Agnes) is really nicely decorated and is very cosy and clean, there is a little patio area where you can sit outside if the weather is good and a wood burning stove for if its chilly. There is a BBQ, and a stove for cooking outside, or a little hob for cooking inside. The loo and shower room are clean and well maintained. The box of free veggies were lovely. The pub being a short walk away is great and the coast is not far. All in all just a fab holiday!"
04/08/2014
Tracy
"It was an absolutely beautiful place, really well done up."
25/07/2014
Ruth
"Thoroughly enjoyed my stay - the horsebox is amazing. Very friendly welcome from Marie who talked us through the horsebox set up,etc. Yummy box of organic fruit and veg. Would recommend the horsebox ++++++. If you need your batteries recharging this is definitely the place to stay! Will definitely be returning. :-)"
04/07/2014
Wendy
"Amazing. Exactly what we wanted for an intimate get away from it all honeymoon. Absolutely 100% exceeded expectations!"
26/05/2014
Victoria
"Our stay was fantastic, the horsebox was unique, comfortable and a perfect romantic break away. Would definitely recommend."
28/04/2014
Nikki
"I had a wonderful stay. Perfect Location, very comfortable & delightful accommodation."
13/10/2013
Tonya
"Had an amazing stay. The owners were very friendly, the location was a great base for exploring Cornwall. The treebox was lovely and cosy, as well as tranquil."
30/08/2013
Michael
"An excellent short break. We loved our horse box, with its cosy log fire. The complimentary box of fruit and vegetables was a lovely surprise. Everything was very well thought out and the location was idyllic."
27/08/2013
Suzanne
"We had a fantastic stay! The accommodation was lovely, well-cared for, clean and in an incredibly peaceful setting. We had everything we needed and were made to feel very welcome by the owners. The box of home grown organic fruit and vegetables was an added bonus. We will definitely be coming back and have recommended it to our friends."
27/07/2013
Kitty
"We had the most wonderful and relaxing time.The horsebox was a truly unique and special place and we were astounded by the care and attention to detail that had gone into it. The privacy and personal space we had there was wonderful. Everything was clean and in great working order and explained well to us when we arrived. Marie and Sylvia who own the horsebox and run the organic veg farm/site and they were very helpful and approachable- the complimentary veg box we received was a lovely finishing touch and the veg and eggs were delicious!"
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
We had the most wonderful time at the Tree of Life Horsebox! We have a 10 month old puppy and the enclosed garden was perfect for her to roam freely without any worries. The space itself was cosy and inviting, instantly making us feel at home. We enjoyed reading by the fire and dining alfresco amidst the gorgeous garden scenery. Plus, the coast was just a short drive away, making it easy to explore the area. Marie is an outstanding host—so welcoming and attentive. The welcome hamper was a delicious and thoughtful touch. Would highly recommend as the perfect place to relax.
26/06/2024