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This cool and stylish space at Ekopod is hidden in its own fold of the Cornish hills, and takes the fusion of modern design and outdoor living one step further. The four-poster bed is the standout feature of the minimal white interior with the hanging chair and low divan adding extra layers of class, whilst the thick throws, rugs and wood burner keep things cosy on chillier nights. The BBQ on the deck and the firepit below inspire long afternoons and evenings of slow food and stargazing, while the timber building behind the pod houses a more traditional kitchen and a bathtub, so that even functional chores become little outdoor adventures. The spaces at Ekopod are each set in their own area of the meadow, close enough for groups to create a community vibe if several are booked together. You might see your neighbours from time to time and meet other guests if you head up to the main barn to charge devices or investigate the snacks on offer at the honesty shop.
The craggy Cornish countryside surrounding you is incredibly diverse, beckoning you to explore clifftop walks and secret golden beaches as well as the wilds of Bodmin Moor. You can visit famous sites like The Eden Project or The Lost Gardens of Heligan, or seek out everything from great food in quiet country pubs to roaring waves at hidden surf spots before heading home to sink into Nessa’s stylish curves.
Read more
Essentials
The important stuff
Check in: 3.30 pm
Check out: 10 am
Bring wellies, walking boots and torches
Please bring slippers or flip flops – the geodome is no place for muddy boots
Space for extra guests (children or adults) on sofa bed which can be split into two single beds at £15 per guest per night
A fair amount of wood is provided, extra is available at £9 per basket
People come to Ekopod to unwind, relax and get close to nature in a peaceful environment. Therefore, the owners ask guests to please be conscious about the noise they are making at all times and switch music off after 10pm
If you are looking for more of a party atmosphere (such as a hen or a special birthday) this can be accommodated but only if you book the whole site exclusively - so you can enjoy yourselves without having any impact on other guests Ekopod doesn't accept any all male groups
Ekopod is dog friendly, but please keep dogs on a lead on the site. There is an abundance of wildlife and you are surrounded by farm animals so they should be kept under control at all times when out and about. Please never leave them unattended in any of the units
Please be aware that Ekopod is a 'wild' site therefore, there are various hazards such as open water. Children are welcome at Ekopod, however, you bring them at your own risk and they should not be left unsupervised
EV charging point facilities at £0.50 per kWh
Sleeping arrangements
One king-sized bed
Extra space available
Space
for 2 children
from £15 per child per night (same price for adults) on sofa bed which can be split into two single beds.
Space
for 3 pets
from £25 per pet per stay must be kept on a lead on site
Space
for 1 baby
no charge.
A travel cot (without bedding) & high chair can be provided on request, subject to availability
Kids & Pets
Children and dogs welcome to stay at Nessa
Cooking
Gas hob and cool box in timber kitchen behind geodome
BBQ and firepit
Main barn equipped with fridge, freezer and microwave
Small honesty shop in the timber barn with snacks and non-alcoholic drinks to buy
Communal dining area including use of pizza oven. Pizza kits are available to buy which include everything you will need or you can bring your own. There is no charge for using the pizza oven
Washing
Bath and flushing toilet in timber building next to geodome
Over bath shower
Sink for washing up in kitchen
Heating, lighting & bedding
Wood burning stove
Bed linen and towels provided
Thick duvet & throws on the bed for chillier nights
Hot water bottles
Solar powered lights
Battery powered lanterns and fairy lights
No plug sockets in the pod, lockers with phone charger in main barn
Entertainment
Board games in the geodome
There are also a few books, cards and board games that can be borrowed from the main building
Read more
Getting there
The Old Vicarage, St. Clether, Launceston, Cornwall PL15 8QJ
Ekopod is not easily accessible by public transport. Guests can get a 15 minute taxi from Launceston, however we recommend booking in advance.
By car
If you are using Sat-Nav, searching Ekopod is acutally more accurate than the postcode. If you are using Sat-Nav recommend using google maps and searching Ekopod. It’s more accurate than the postcode that covers a large area. If you use the postcode you’ll end up a couple of minutes away from the site
From East:
Past Launceston on A30, take North Cornwall exit signposted Camelford and Wadebridge. At 1st Roundabout take 3rd exit and the 1st exit at next.
Follow A395 through Pipers Pool, continue on this road go past Moorview garage on your left after about a mile turn left signposted St Clether (chapel on corner).
Follow the single track road for approx one mile and at crossroads, proceed straight over and down the hill. On the left you will get to a gate that leads into the carpark – there is a sign saying ‘glamping field’ and you’ll see the domes. If you get to The Old Vicarage on your left and St Clether church opposite you have gone too far. Turn round and go back up the hill to the car park. It is self-check in so as long as it is after check-in time please just go straight to your pod!
From West: Turn off A30 at the Trethorne Leisure Farm/Hotel/Golf Club signposted Camelford A395 and follow above directions from Pipers Pool.
A stay at Ekopod is self-catering, though kitchen basics like tea, olive oil and condiments are supplied as well as a few Cornish welcome treats. There is an honesty shop in a timber-clad barn on site supplying the following:
- Snacks and non-alcoholic drinks including local produce - BBQ charcoal, extra firelighters, extra wood and extra kindling
There is a pizza oven which is shared by all of the spaces and is first come first served.
The owners can supply a pizza kit for £25 and includes:
- 4 x authentic Neapolitan - style dough balls (each makes one 30cm pizza)
- Flour for stretching and shaping the dough
- Premium pizza tomato sauce made with the finest Italian tomatoes - Fior Di Latte Mozzarella
There are five farm shops within a 20 minute car journey of Ekopod. Hill Top Farmshop at Slaughterbridge (a good stop off on the way to local beach Trebarwith Strand), Boscastle farm shop (with stunning views) just outside Boscastle, or Cornish Coasts on the way to Bude. In the other direction Tre Pol and Pen is just outside Launceston and the largest farm shop in Cornwall, Lifton Farm shop which is just off the A30 and has strawberry picking in season. There is a 24 hour Tesco in Launceston also 20 mins away. If coming from the East it can be worth stocking up there before getting to the site
Pubs & restaurants
The Rising Sun, Altarnun. A scenic 45-minute walk through the valley over a stream and bridge, or a 10-minute drive. Local ales and traditional pub atmosphere in this 16th Century moorland inn.
Jamaica Inn, Bolventor (8 miles). Famously haunted, with a museum commemorating its literary appearances and its smuggling history. A most fascinating, but friendly place, to have a meal.
The Port William, Trebarwith (10 miles) Right by the coast on the way to Tintagel - eat and drink looking out over the sandy beach to the sea, and walk it off on the South West Coastal Path
Read more
Activities
At Ekopod
Wild Spa Experience - includes use of the spa area (sauna, drench cold water shower, standard hot and cold shower, cocoon relaxation space), dressing gowns, extra towels, invigorating scrub from Made of Life Organics and a selection of herbal trees from the Cornish Wild Tea Co. The private sessions are four hours long and can be booked for 7am, 12pm and 5pm 7 days a week. £80 per couple per session.
Use of the Sauna only £40 per couple per session.
Guests will be sent an email with the information on how to book a session and pay the owners directly after booking their stay
Outdoor & active
You can walk the coastal path as far as you like (it's quite a long loop) but a particularly pretty section is the walk from Boscastle to Tintagel. We recommend you park in Boscastle, get the bus to Tintagel and walk back.
There's also the Camel Trail, a 17 mile traffic-free cycle and walking path based on the route of the old railway.
The surrounding area offers not only some incredible scenery, with miles of Bodmin Moor to explore, but plenty of activities. You could climb Roughtor and Brown Willy, the highest peaks in Cornwall and the whole area is criss-crossed by walking and cycling trails.
Just one of the many sights is Golitha Falls, a long series of cascades located a short walk along the river Fowey through ancient oak and beech woodland. If you start from the carpark on the east side of Sibblyback lake, it's a 7 or 8 mile hike.
If you fancy learning to surf, Widemouth beach is a popular spot with plenty of places to hire gear or get lessons.
Places to visit
Tintagel castle, supposedly (along with a few hundred other places) the legendary birth place of King Arthur, is just north from you.
Padstow is just half an hour up the coast and aside from being a beautiful port town, it's home to Rick Stein's restaurant, fishmonger and cookery school.
Port Isaac, Boscastle and Bude - visit one of these small coastal fishing villages
Of course, if you're in the area and you're staying at Ekopod, you can't miss the chance to visit The Eden Project. Cornwall's iconic complex of biodomes is much more than a botanical garden, with activities and educational things to see and do, making a full day trip almost a necessity rather than a possibility.
Read more
Meet your hosts
Ekopod was established with just two glamping pods in 2010, when glamping was just getting started, we believe it was the first site to have a Geodesmic dome in the UK. Matt and Rachael (a brother and sister team) took over Ekopod in June 2017.
Their move into glamping was inspired by backpacking travel that involved wild camping in Russia and staying in yurts in Mongolia. Blown away by the sense of wonder and adventure that being so remote and living so close to nature can create they came back determined to provide that magic for their guests in the UK. With over 30 years of hospitality experience between them, in hotel and restaurant management respectively, taking over a glamping business seemed to be the perfect venture
While looking for sites they found and fell in love with Ekopod. Since taking over at Ekopod they have restored the two pods that were there originally and have now constructed 5 more. In 2021 they won gold in the Cornwall Tourism Awards for Glamping Business of the Year and Bronze for Wildlife Friendly Tourism Business.
Their vision is
• To provide a sense of remoteness; all the glamping units are set in their own space, with private terraces and away from each other.
• To provide a relaxing way for guests to get close to nature, enjoy starry skies and outside adventures but with more luxury and ease than a standard camping trip allows. • To give back to the land the site is on, by working on habitat restoration for native British species and creating an environmentally friendly business
Environmental policy
The site is designed to try and be as environmentally friendly as possible. The site is off grid so there is no wi-fi or no electricity in the pods. Water is provided by the onsite spring and they have a bio digestor for waste. There is electricity in the main barn for charging items (all the electricity from our energy supplier is from renewable sources). The lighting in the pods is by solar power and candlelight, the heating in the pod is by wood burner
Wildlife
One of the most important things Matt and Rachael want to do at Ekopod is to make the site as wildlife friendly as possible.
They have drawn up a 5 year habitat management plan with a local ecologist to create more biodiversity. So far work has included woodland management, bracken management and creating wildlife ponds.
They have also worked with a local wildlife sanctuary to release rescued hedgehogs back into the wild at Ekopod.
In the spring and summer quite often swallows nest in the kitchens of Eyl and Nessa so if you have some swallow babies keeping you company please don’t worry, the parents seem not to care about humans being around. Matt and Rachael apologise for the mess they make and thank you for helping us look after them!
There are dormice, bird, bat and hedgehog boxes around site, bird feeding stations and they deliberately keep a lot of the site wild to provide habit and shelter for all the insects, amphibians, birds and mammals that live at Ekopod. For your wildlife sightings you’ll have most luck early in the morning (especially with the deer).
They’d love it while you’re there if you would consider downloading the ORKS app (Online Recording Kernow and Scilly) and record any wildlife you spot!
There are some wonderful pockets of wilderness around Ekopod for nature lovers where owls, red kite, peregrine falcon, deer, foxes, otters and even beavers have been sighted. On the North Coast you can take wildlife boating trips where if you are lucky it possible to see anything from seals, to dolphins, whales and basking sharks. Ekopod is a proud business supporters of The Cornish Wildlife Trust
This cool and stylish space at Ekopod is hidden in its own fold of the Cornish hills, and takes the fusion of modern design and outdoor living one step further. The four-poster bed is the standout feature of the minimal white interior with the hanging chair and low divan adding extra layers of class, whilst the thick throws, rugs and wood burner keep things cosy on chillier nights. The BBQ on the deck and the firepit below inspire long afternoons and evenings of slow food and stargazing, while the timber building behind the pod houses a more traditional kitchen and a bathtub, so that even functional chores become little outdoor adventures. The spaces at Ekopod are each set in their own area of the meadow, close enough for groups to create a community vibe if several are booked together. You might see your neighbours from time to time and meet other guests if you head up to the main barn to charge devices or investigate the snacks on offer at the honesty shop.
The craggy Cornish countryside surrounding you is incredibly diverse, beckoning you to explore clifftop walks and secret golden beaches as well as the wilds of Bodmin Moor. You can visit famous sites like The Eden Project or The Lost Gardens of Heligan, or seek out everything from great food in quiet country pubs to roaring waves at hidden surf spots before heading home to sink into Nessa’s stylish curves.
Please bring slippers or flip flops – the geodome is no place for muddy boots
Space for extra guests (children or adults) on sofa bed which can be split into two single beds at £15 per guest per night
A fair amount of wood is provided, extra is available at £9 per basket
People come to Ekopod to unwind, relax and get close to nature in a peaceful environment. Therefore, the owners ask guests to please be conscious about the noise they are making at all times and switch music off after 10pm
If you are looking for more of a party atmosphere (such as a hen or a special birthday) this can be accommodated but only if you book the whole site exclusively - so you can enjoy yourselves without having any impact on other guests Ekopod doesn't accept any all male groups
Ekopod is dog friendly, but please keep dogs on a lead on the site. There is an abundance of wildlife and you are surrounded by farm animals so they should be kept under control at all times when out and about. Please never leave them unattended in any of the units
Please be aware that Ekopod is a 'wild' site therefore, there are various hazards such as open water. Children are welcome at Ekopod, however, you bring them at your own risk and they should not be left unsupervised
EV charging point facilities at £0.50 per kWh
Sleeping arrangements
One king-sized bed
Extra space available
Space
for 2 children
from £15 per child per night (same price for adults) on sofa bed which can be split into two single beds.
Space
for 3 pets
from £25 per pet per stay must be kept on a lead on site
Space
for 1 baby
no charge.
A travel cot (without bedding) & high chair can be provided on request, subject to availability
Kids & Pets
Children and dogs welcome to stay at Nessa
Cooking
Gas hob and cool box in timber kitchen behind geodome
BBQ and firepit
Main barn equipped with fridge, freezer and microwave
Small honesty shop in the timber barn with snacks and non-alcoholic drinks to buy
Communal dining area including use of pizza oven. Pizza kits are available to buy which include everything you will need or you can bring your own. There is no charge for using the pizza oven
Washing
Bath and flushing toilet in timber building next to geodome
Over bath shower
Sink for washing up in kitchen
Heating, lighting & bedding
Wood burning stove
Bed linen and towels provided
Thick duvet & throws on the bed for chillier nights
Hot water bottles
Solar powered lights
Battery powered lanterns and fairy lights
No plug sockets in the pod, lockers with phone charger in main barn
Entertainment
Board games in the geodome
There are also a few books, cards and board games that can be borrowed from the main building
Ekopod is not easily accessible by public transport. Guests can get a 15 minute taxi from Launceston, however we recommend booking in advance.
By car
If you are using Sat-Nav, searching Ekopod is acutally more accurate than the postcode. If you are using Sat-Nav recommend using google maps and searching Ekopod. It’s more accurate than the postcode that covers a large area. If you use the postcode you’ll end up a couple of minutes away from the site
From East:
Past Launceston on A30, take North Cornwall exit signposted Camelford and Wadebridge. At 1st Roundabout take 3rd exit and the 1st exit at next.
Follow A395 through Pipers Pool, continue on this road go past Moorview garage on your left after about a mile turn left signposted St Clether (chapel on corner).
Follow the single track road for approx one mile and at crossroads, proceed straight over and down the hill. On the left you will get to a gate that leads into the carpark – there is a sign saying ‘glamping field’ and you’ll see the domes. If you get to The Old Vicarage on your left and St Clether church opposite you have gone too far. Turn round and go back up the hill to the car park. It is self-check in so as long as it is after check-in time please just go straight to your pod!
From West: Turn off A30 at the Trethorne Leisure Farm/Hotel/Golf Club signposted Camelford A395 and follow above directions from Pipers Pool.
A stay at Ekopod is self-catering, though kitchen basics like tea, olive oil and condiments are supplied as well as a few Cornish welcome treats. There is an honesty shop in a timber-clad barn on site supplying the following:
- Snacks and non-alcoholic drinks including local produce - BBQ charcoal, extra firelighters, extra wood and extra kindling
There is a pizza oven which is shared by all of the spaces and is first come first served.
The owners can supply a pizza kit for £25 and includes:
- 4 x authentic Neapolitan - style dough balls (each makes one 30cm pizza)
- Flour for stretching and shaping the dough
- Premium pizza tomato sauce made with the finest Italian tomatoes - Fior Di Latte Mozzarella
There are five farm shops within a 20 minute car journey of Ekopod. Hill Top Farmshop at Slaughterbridge (a good stop off on the way to local beach Trebarwith Strand), Boscastle farm shop (with stunning views) just outside Boscastle, or Cornish Coasts on the way to Bude. In the other direction Tre Pol and Pen is just outside Launceston and the largest farm shop in Cornwall, Lifton Farm shop which is just off the A30 and has strawberry picking in season. There is a 24 hour Tesco in Launceston also 20 mins away. If coming from the East it can be worth stocking up there before getting to the site
Pubs & restaurants
The Rising Sun, Altarnun. A scenic 45-minute walk through the valley over a stream and bridge, or a 10-minute drive. Local ales and traditional pub atmosphere in this 16th Century moorland inn.
Jamaica Inn, Bolventor (8 miles). Famously haunted, with a museum commemorating its literary appearances and its smuggling history. A most fascinating, but friendly place, to have a meal.
The Port William, Trebarwith (10 miles) Right by the coast on the way to Tintagel - eat and drink looking out over the sandy beach to the sea, and walk it off on the South West Coastal Path
Wild Spa Experience - includes use of the spa area (sauna, drench cold water shower, standard hot and cold shower, cocoon relaxation space), dressing gowns, extra towels, invigorating scrub from Made of Life Organics and a selection of herbal trees from the Cornish Wild Tea Co. The private sessions are four hours long and can be booked for 7am, 12pm and 5pm 7 days a week. £80 per couple per session.
Use of the Sauna only £40 per couple per session.
Guests will be sent an email with the information on how to book a session and pay the owners directly after booking their stay
Outdoor & active
You can walk the coastal path as far as you like (it's quite a long loop) but a particularly pretty section is the walk from Boscastle to Tintagel. We recommend you park in Boscastle, get the bus to Tintagel and walk back.
There's also the Camel Trail, a 17 mile traffic-free cycle and walking path based on the route of the old railway.
The surrounding area offers not only some incredible scenery, with miles of Bodmin Moor to explore, but plenty of activities. You could climb Roughtor and Brown Willy, the highest peaks in Cornwall and the whole area is criss-crossed by walking and cycling trails.
Just one of the many sights is Golitha Falls, a long series of cascades located a short walk along the river Fowey through ancient oak and beech woodland. If you start from the carpark on the east side of Sibblyback lake, it's a 7 or 8 mile hike.
If you fancy learning to surf, Widemouth beach is a popular spot with plenty of places to hire gear or get lessons.
Places to visit
Tintagel castle, supposedly (along with a few hundred other places) the legendary birth place of King Arthur, is just north from you.
Padstow is just half an hour up the coast and aside from being a beautiful port town, it's home to Rick Stein's restaurant, fishmonger and cookery school.
Port Isaac, Boscastle and Bude - visit one of these small coastal fishing villages
Of course, if you're in the area and you're staying at Ekopod, you can't miss the chance to visit The Eden Project. Cornwall's iconic complex of biodomes is much more than a botanical garden, with activities and educational things to see and do, making a full day trip almost a necessity rather than a possibility.
Ekopod was established with just two glamping pods in 2010, when glamping was just getting started, we believe it was the first site to have a Geodesmic dome in the UK. Matt and Rachael (a brother and sister team) took over Ekopod in June 2017.
Their move into glamping was inspired by backpacking travel that involved wild camping in Russia and staying in yurts in Mongolia. Blown away by the sense of wonder and adventure that being so remote and living so close to nature can create they came back determined to provide that magic for their guests in the UK. With over 30 years of hospitality experience between them, in hotel and restaurant management respectively, taking over a glamping business seemed to be the perfect venture
While looking for sites they found and fell in love with Ekopod. Since taking over at Ekopod they have restored the two pods that were there originally and have now constructed 5 more. In 2021 they won gold in the Cornwall Tourism Awards for Glamping Business of the Year and Bronze for Wildlife Friendly Tourism Business.
Their vision is
• To provide a sense of remoteness; all the glamping units are set in their own space, with private terraces and away from each other.
• To provide a relaxing way for guests to get close to nature, enjoy starry skies and outside adventures but with more luxury and ease than a standard camping trip allows. • To give back to the land the site is on, by working on habitat restoration for native British species and creating an environmentally friendly business
Environmental policy
The site is designed to try and be as environmentally friendly as possible. The site is off grid so there is no wi-fi or no electricity in the pods. Water is provided by the onsite spring and they have a bio digestor for waste. There is electricity in the main barn for charging items (all the electricity from our energy supplier is from renewable sources). The lighting in the pods is by solar power and candlelight, the heating in the pod is by wood burner
Wildlife
One of the most important things Matt and Rachael want to do at Ekopod is to make the site as wildlife friendly as possible.
They have drawn up a 5 year habitat management plan with a local ecologist to create more biodiversity. So far work has included woodland management, bracken management and creating wildlife ponds.
They have also worked with a local wildlife sanctuary to release rescued hedgehogs back into the wild at Ekopod.
In the spring and summer quite often swallows nest in the kitchens of Eyl and Nessa so if you have some swallow babies keeping you company please don’t worry, the parents seem not to care about humans being around. Matt and Rachael apologise for the mess they make and thank you for helping us look after them!
There are dormice, bird, bat and hedgehog boxes around site, bird feeding stations and they deliberately keep a lot of the site wild to provide habit and shelter for all the insects, amphibians, birds and mammals that live at Ekopod. For your wildlife sightings you’ll have most luck early in the morning (especially with the deer).
They’d love it while you’re there if you would consider downloading the ORKS app (Online Recording Kernow and Scilly) and record any wildlife you spot!
There are some wonderful pockets of wilderness around Ekopod for nature lovers where owls, red kite, peregrine falcon, deer, foxes, otters and even beavers have been sighted. On the North Coast you can take wildlife boating trips where if you are lucky it possible to see anything from seals, to dolphins, whales and basking sharks. Ekopod is a proud business supporters of The Cornish Wildlife Trust
I booked a weekend stay for myself and my partner and wasn’t expecting massives however we were absolutely astonished by our experience and our stay in Nessa at Ekopod. The pod itself was far better than what the images portrayed and we got lucky with the weather which allowed us an incredible late night star gazing opportunity from our own bed. The facilities were brilliant and truly represented ‘glamping’. The hosts had organised the pod, kitchen and bathroom perfectly with everything you need along with a couple extra treats which we didn’t expect which was great! Before we even left, we started looking at our next stay!
21/03/2025
Spencer
Me and my partner went to Ekopod for 4 days. Communication from hosts was spot on and our stay was perfect. We got a welcome pack and everything was in good order to allow us to have the most relaxing long weekend together!
Some may be scared off in winter due to the temp but made the pod all the cosier in the evening with fire roaring. Just be sure to bring blankets!
Hot water was fast heating and perfect so showers and baths were easy.
Great site and would 100% visit again.
30/11/2024
Bradley
It was a very good place, a good location to visit a lot of places in cornwall
31/10/2024
Jami
We had a lovely time staying in Nessa! Though it was cold due to the time of year, the log burner was fantastic and well stocked and we were equipped with a lovely blanket, hot water bottles and a super cosy duvet!
02/11/2023
Heidi
What a wonderful stay at the Ekopod site, it felt like we were the only ones there it was so quite. THe pod was so homey withe lots of scape to make ourselves at home, we had the fire lit each evening and enjoyed cooking outside, the bath was wonderful after a day of exploring bodmin. the roads around the site are very narrow
27/10/2023
rebecca
A beautiful setting with everything we needed in the pod, kitchen and bathroom. Lovely walks around the area. Great bed with lovely log burner and fire pit that we also cooked on. Perfect lying in bed and looking at the stars!!
14/08/2023
Tamzin
Unbelievable stay, we have 2 young kids (4 & 7) and the time at EKOPOD was one of our best holidays, such a great location for trips around north cornwall, beautiful at night especially and all the benefits of outdoor camping, but with great beds, a long burner and a bathroom. Highly recommended.
22/07/2022
Tom
It was simply awesome - the pods are fantastic and I felt the stresses melt away over the course of our stay! Thankyou!
15/10/2021
Chris
Beautiful, peaceful, unique, utterly fabulous!
13/10/2021
Clark
A wonderful experience
02/07/2021
Cathy
This was one of our favourite stays ever. Absolutely everything about Nessa and Ekopod was just ideal. The guidebook, which we studied before we even got there, was filled with excellent ideas and clearly delineated which places were dog friendly. We did two of the walks, went to several of the stores, and had a wonderful time. The geodome itself was unbelievable--and we had high expectations. Gorgeous decor, comfy bed, clean bathroom, well-stocked kitchen. There were also so many little touches we appreciated, from a long lead hookup outside for our dog and a bag of treats for him on arrival to large, fluffy bath towels and plenty of wood for the amazing wood-burning stove. The setting was an oasis. Quiet, relaxing, stunning. We loved listening to the rain fall at night, hearing the birds in the morning, and just being unplugged. It was a magical getaway!
07/05/2021
Emily
Absolutely beautiful location. Surrounded by wildlife and fields full of animals. Perfect short getaway with pretty much everything you need (the only thing we needed and didn’t have was a sharp knife, and I assume this was for safety reasons).
23/04/2021
Victoria
It was so relaxing- really able to get away from it all. We stayed for 2 nights and visited Tintagel whicu is 20 minutes away. There is no electricity (although plenty of solar lights and a locker in the barn to charge your phone etc) so you are able to disconnect from the world a little so peaceful and lovely to be in an Ekopod with a wood burner too.
19/04/2021
faye
It was amazing and I would highly recommend to anyone looking for an experience
03/11/2020
Roz
The Geodome at Ekopod is amazing, it is your own little haven from the world. There was everything you could need to have a fab get away. The Geodome was quiet, clean and really comfy. We had both wet and dry weather so took advantage of the cosiness of the Geodome snuggled up in front of the fire as well as the amazing BBQ set into the outdoor table looking at some outstanding scenery. We loved the private double bath where you could throw open the doors and enjoy the scenery. The little touches of St Kitts Herbary lotions and potions in the bathroom, coffee, tea, cheese and biscuits in the kitchen and firewood in the Geodome just made it such an easy and welcoming experience. We are normally campers so we really felt like we were living in luxury, you really can just rock up with some clothes and have the best holiday here. We will be back for sure!
13/07/2020
Rachel
Me and my boyfriend found the Ekopod’s for our anniversary and we both agree that it was outstanding absolutely perfect for our 1 year anniversary we definitely will be back it was beautiful waking up early with the views and the fire feeling so grounded and collected it was just what we needed.
17/03/2020
Katy
Fabulous
18/10/2019
lauren
We had a lovely time at Nessa Ekopod. The weather wasn’t wonderful but the experience was! Something different to the norm but so much more luxurious and special! Being able to be in touch with nature and have all life’s luxuries was a perfect balance, the log burner and the bath were definitely highlights. But the most impressive part was the view every morning and the stillness of being in the countryside.
23/09/2019
Frances
Ekopod Experience - we did not want to leave! We both felt rejuvenated after our visit. The whole concept of getting back to nature and still have all life's little luxuries was superb! We loved our Nessa escape pod! A huge thank you to our host for creating such an wonderful place!
19/07/2019
samantha
Our stay was brilliant. Nessa has everything we would need/want. All the little extra touches were the icing on the cake.
14/06/2019
Emma
We really enjoyed our stay at Nessa and it was the perfect location for an amazing surprise for my partners birthday. We loved how quiet the area was and also the luxury of the Geodome and outdoor space we had. There was plenty of room on the decking area for cooking and eating. We would love to return and recommended Nessa to family and friends.
30/03/2019
Lucy
They stay was AMAZING. The place was completely stunning and everything was perfect. Hot water bottles were provided incase we got cold, everything was spotless when we arrived and we were cared for SO well. The suggestions for places to eat/things to do whilst staying was SO helpful. We would book again in a heartbeat
17/03/2019
Alex
Fantastic cosy peaceful getaway off the grid. Really nice touch with complimentary tea coffee, local milk and cheese, crackers shortbread and chutney. So nice the running water came from the spring. Nice to have a private fully fitted bathroom and kitchen area. Four poster bed very comfy too. Very romantic if just a couple with fairy lights and candles. Nice to have hot water bottles too and enough wood for length of stay.
08/03/2019
Carolyn
The perfect relaxing retreat away from noise and stress. Everything you need and no need to worry about a single thing. This was an escape from a stressful few months of work and it was exactly what we needed, 3 nights of complete bliss. The duvet was incredible, like you were sleeping in a cloud!
We stayed over NYE and it was quite cold, I would be mindful of this in the winter months as we were luckily prepared with thermals etc. but if not then be aware that it does take a couple of hours for the pod to heat up when you get the fire going. Also, there are very limited lights so I'd recommend taking a torch/solar lights etc. which we unfortunately didn't do (reading my candle light was very hyggeligt however which I love!) Overall though none of this impacted our stay!
The location is perfect for walks around Bodmin Moor and the North Coast of Cornwall too, there is a great farmshop called "Hilltop Farm" just a short drive away which does great breakfasts (and veggie ones!) but if you want to have the best Cornish Pasty then you have to go to Malcom Barnecutts in Launceston!
29/12/2018
Dominique
It was wonderful, beautiful setting, great design and practically everything was well thought out
11/06/2018
Ria
Fabulous holiday. Peaceful locstion, felt like we were in the middle of no where, but within easy driving distance of local interests and plenty of things to do. Just wish we'd had more time! The pod was perfect, exactly as pictured. Very cosy and had everything we needed. Hosts were very helpful in the run up to the stay. Would definitely return.
26/04/2018
Rachael
The geo dome and facilities were lovely, well built and beautifully designed. Unfortunately we had snow and we’re not aware the geo dome was not insulated, so this affected our stay. I would definitely go back in warmer weather
16/03/2018
Rachel
We chose nessa for a little autumn adventure with our 4 year old son and we absolutely loved it. Every detail, the site is so thoughtfully laid out, the views, the luxury of the wood burner and the comfortable bed, the sunrises, it was incredible and we'll be back for sure. Can't believe we saw the Milky Way from the door! We're now dreaming about selling our home and living in a geodome forever! They really are beautiful structures.
25/09/2017
Jennifer
Matt has created a super sanctuary of a space, very scandi in style inside and feels really warm and cosy. The highlight - a fairy lit bath (of hot running water!) looking out onto the night sky.
25/08/2017
Emily, Canopy & Stars
Really enjoyed our ekopod, so cosy and warm, and then setting the log fire in the evenings was lovely and cosy even if we didn't need the heat. The cabin area with the kitchen and bathroom were brilliant, hot and cold running water on a camping trip is amazing. And the wooden decking brought it all together for our little place. Our dog had his stake with a line so that he could always reach us around the area and explore a bit on his own.
18/08/2017
Karen
Reviews
I booked a weekend stay for myself and my partner and wasn’t expecting massives however we were absolutely astonished by our experience and our stay in Nessa at Ekopod. The pod itself was far better than what the images portrayed and we got lucky with the weather which allowed us an incredible late night star gazing opportunity from our own bed. The facilities were brilliant and truly represented ‘glamping’. The hosts had organised the pod, kitchen and bathroom perfectly with everything you need along with a couple extra treats which we didn’t expect which was great! Before we even left, we started looking at our next stay!
21/03/2025
Spencer
Me and my partner went to Ekopod for 4 days. Communication from hosts was spot on and our stay was perfect. We got a welcome pack and everything was in good order to allow us to have the most relaxing long weekend together!
Some may be scared off in winter due to the temp but made the pod all the cosier in the evening with fire roaring. Just be sure to bring blankets!
Hot water was fast heating and perfect so showers and baths were easy.
Great site and would 100% visit again.
30/11/2024
Bradley
It was a very good place, a good location to visit a lot of places in cornwall
31/10/2024
Jami
We had a lovely time staying in Nessa! Though it was cold due to the time of year, the log burner was fantastic and well stocked and we were equipped with a lovely blanket, hot water bottles and a super cosy duvet!
02/11/2023
Heidi
What a wonderful stay at the Ekopod site, it felt like we were the only ones there it was so quite. THe pod was so homey withe lots of scape to make ourselves at home, we had the fire lit each evening and enjoyed cooking outside, the bath was wonderful after a day of exploring bodmin. the roads around the site are very narrow
27/10/2023
rebecca
A beautiful setting with everything we needed in the pod, kitchen and bathroom. Lovely walks around the area. Great bed with lovely log burner and fire pit that we also cooked on. Perfect lying in bed and looking at the stars!!
14/08/2023
Tamzin
Unbelievable stay, we have 2 young kids (4 & 7) and the time at EKOPOD was one of our best holidays, such a great location for trips around north cornwall, beautiful at night especially and all the benefits of outdoor camping, but with great beds, a long burner and a bathroom. Highly recommended.
22/07/2022
Tom
It was simply awesome - the pods are fantastic and I felt the stresses melt away over the course of our stay! Thankyou!
15/10/2021
Chris
Beautiful, peaceful, unique, utterly fabulous!
13/10/2021
Clark
A wonderful experience
02/07/2021
Cathy
This was one of our favourite stays ever. Absolutely everything about Nessa and Ekopod was just ideal. The guidebook, which we studied before we even got there, was filled with excellent ideas and clearly delineated which places were dog friendly. We did two of the walks, went to several of the stores, and had a wonderful time. The geodome itself was unbelievable--and we had high expectations. Gorgeous decor, comfy bed, clean bathroom, well-stocked kitchen. There were also so many little touches we appreciated, from a long lead hookup outside for our dog and a bag of treats for him on arrival to large, fluffy bath towels and plenty of wood for the amazing wood-burning stove. The setting was an oasis. Quiet, relaxing, stunning. We loved listening to the rain fall at night, hearing the birds in the morning, and just being unplugged. It was a magical getaway!
07/05/2021
Emily
Absolutely beautiful location. Surrounded by wildlife and fields full of animals. Perfect short getaway with pretty much everything you need (the only thing we needed and didn’t have was a sharp knife, and I assume this was for safety reasons).
23/04/2021
Victoria
It was so relaxing- really able to get away from it all. We stayed for 2 nights and visited Tintagel whicu is 20 minutes away. There is no electricity (although plenty of solar lights and a locker in the barn to charge your phone etc) so you are able to disconnect from the world a little so peaceful and lovely to be in an Ekopod with a wood burner too.
19/04/2021
faye
It was amazing and I would highly recommend to anyone looking for an experience
03/11/2020
Roz
The Geodome at Ekopod is amazing, it is your own little haven from the world. There was everything you could need to have a fab get away. The Geodome was quiet, clean and really comfy. We had both wet and dry weather so took advantage of the cosiness of the Geodome snuggled up in front of the fire as well as the amazing BBQ set into the outdoor table looking at some outstanding scenery. We loved the private double bath where you could throw open the doors and enjoy the scenery. The little touches of St Kitts Herbary lotions and potions in the bathroom, coffee, tea, cheese and biscuits in the kitchen and firewood in the Geodome just made it such an easy and welcoming experience. We are normally campers so we really felt like we were living in luxury, you really can just rock up with some clothes and have the best holiday here. We will be back for sure!
13/07/2020
Rachel
Me and my boyfriend found the Ekopod’s for our anniversary and we both agree that it was outstanding absolutely perfect for our 1 year anniversary we definitely will be back it was beautiful waking up early with the views and the fire feeling so grounded and collected it was just what we needed.
17/03/2020
Katy
Fabulous
18/10/2019
lauren
We had a lovely time at Nessa Ekopod. The weather wasn’t wonderful but the experience was! Something different to the norm but so much more luxurious and special! Being able to be in touch with nature and have all life’s luxuries was a perfect balance, the log burner and the bath were definitely highlights. But the most impressive part was the view every morning and the stillness of being in the countryside.
23/09/2019
Frances
Ekopod Experience - we did not want to leave! We both felt rejuvenated after our visit. The whole concept of getting back to nature and still have all life's little luxuries was superb! We loved our Nessa escape pod! A huge thank you to our host for creating such an wonderful place!
19/07/2019
samantha
Our stay was brilliant. Nessa has everything we would need/want. All the little extra touches were the icing on the cake.
14/06/2019
Emma
We really enjoyed our stay at Nessa and it was the perfect location for an amazing surprise for my partners birthday. We loved how quiet the area was and also the luxury of the Geodome and outdoor space we had. There was plenty of room on the decking area for cooking and eating. We would love to return and recommended Nessa to family and friends.
30/03/2019
Lucy
They stay was AMAZING. The place was completely stunning and everything was perfect. Hot water bottles were provided incase we got cold, everything was spotless when we arrived and we were cared for SO well. The suggestions for places to eat/things to do whilst staying was SO helpful. We would book again in a heartbeat
17/03/2019
Alex
Fantastic cosy peaceful getaway off the grid. Really nice touch with complimentary tea coffee, local milk and cheese, crackers shortbread and chutney. So nice the running water came from the spring. Nice to have a private fully fitted bathroom and kitchen area. Four poster bed very comfy too. Very romantic if just a couple with fairy lights and candles. Nice to have hot water bottles too and enough wood for length of stay.
08/03/2019
Carolyn
The perfect relaxing retreat away from noise and stress. Everything you need and no need to worry about a single thing. This was an escape from a stressful few months of work and it was exactly what we needed, 3 nights of complete bliss. The duvet was incredible, like you were sleeping in a cloud!
We stayed over NYE and it was quite cold, I would be mindful of this in the winter months as we were luckily prepared with thermals etc. but if not then be aware that it does take a couple of hours for the pod to heat up when you get the fire going. Also, there are very limited lights so I'd recommend taking a torch/solar lights etc. which we unfortunately didn't do (reading my candle light was very hyggeligt however which I love!) Overall though none of this impacted our stay!
The location is perfect for walks around Bodmin Moor and the North Coast of Cornwall too, there is a great farmshop called "Hilltop Farm" just a short drive away which does great breakfasts (and veggie ones!) but if you want to have the best Cornish Pasty then you have to go to Malcom Barnecutts in Launceston!
29/12/2018
Dominique
It was wonderful, beautiful setting, great design and practically everything was well thought out
11/06/2018
Ria
Fabulous holiday. Peaceful locstion, felt like we were in the middle of no where, but within easy driving distance of local interests and plenty of things to do. Just wish we'd had more time! The pod was perfect, exactly as pictured. Very cosy and had everything we needed. Hosts were very helpful in the run up to the stay. Would definitely return.
26/04/2018
Rachael
The geo dome and facilities were lovely, well built and beautifully designed. Unfortunately we had snow and we’re not aware the geo dome was not insulated, so this affected our stay. I would definitely go back in warmer weather
16/03/2018
Rachel
We chose nessa for a little autumn adventure with our 4 year old son and we absolutely loved it. Every detail, the site is so thoughtfully laid out, the views, the luxury of the wood burner and the comfortable bed, the sunrises, it was incredible and we'll be back for sure. Can't believe we saw the Milky Way from the door! We're now dreaming about selling our home and living in a geodome forever! They really are beautiful structures.
25/09/2017
Jennifer
Matt has created a super sanctuary of a space, very scandi in style inside and feels really warm and cosy. The highlight - a fairy lit bath (of hot running water!) looking out onto the night sky.
25/08/2017
Emily, Canopy & Stars
Really enjoyed our ekopod, so cosy and warm, and then setting the log fire in the evenings was lovely and cosy even if we didn't need the heat. The cabin area with the kitchen and bathroom were brilliant, hot and cold running water on a camping trip is amazing. And the wooden decking brought it all together for our little place. Our dog had his stake with a line so that he could always reach us around the area and explore a bit on his own.
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
I booked a weekend stay for myself and my partner and wasn’t expecting massives however we were absolutely astonished by our experience and our stay in Nessa at Ekopod. The pod itself was far better than what the images portrayed and we got lucky with the weather which allowed us an incredible late night star gazing opportunity from our own bed. The facilities were brilliant and truly represented ‘glamping’. The hosts had organised the pod, kitchen and bathroom perfectly with everything you need along with a couple extra treats which we didn’t expect which was great! Before we even left, we started looking at our next stay!
21/03/2025