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Kemper sits hidden in the trees of the Cornish countryside in a fold of the hills just north of Bodmin Moor. Its a space at first exciting, then relaxing. After you’ve run round finding the bunk bedroom, the second king-size bed hidden in the “bedbox” and the en suite shower, you can settle on the deck or the brown leather corner sofa. Meals whipped up on the gas range can be eaten at the huge wooden dining table indoors or outside, before you gather in the warmth of the wood-burner for board games and cards. The spaces at Ekopod are each set in their own area of the meadow, close enough for groups to create a community vibe if several are booked together. You might see your neighbours from time to time and meet other guests if you head up to the main barn to charge devices or investigate the snacks on offer at the honesty shop. Kemper is off-grid, with solar lighting and gas power for the water.
Kemper’s peaceful location means you can head over to the harbour town of Padstow, explore the moors or take to the beaches and the coastal path. A lovely section of the latter links Tregardock to the cafe on the long Trebarwith Strand and there’s also the Camel Trail, an old railway line converted into a superb route for cyclists and walkers. Out on the moors you can climb Roughtor and Brown Willy, Cornwall’s highest peaks, or head south to take in the stunning Golitha falls, using the 7 or 8 mile route from Sibblyback Lake to turn the visit into an energetic day trip. Owners Matt and Rachel can give you some tips on their favourite spots as well as great places to stock up on Cornwall’s legendary local produce if you can’t find what you need in the on-site honesty shop.
Read more
Essentials
The important stuff
Check in: 3.30 pm
Check out: 10 am
Bring wellies, walking boots, torches and slippers
Please keep dogs on a lead
A fair amount of wood is provided, extra is available at £9 per basket
People come to Ekopod to unwind, relax and get close to nature in a peaceful environment. Therefore, the owners ask guests to please be conscious about the noise they are making at all times and switch music off after 10pm
If you are looking for more of a party atmosphere (such as a hen or a special birthday) this can be accommodated but only if you book the whole site exclusively - so you can enjoy yourselves without having any impact on other guests Ekopod doesn't accept any all male groups
Ekopod is dog friendly, but please keep dogs on a lead on the site. There is an abundance of wildlife and you are surrounded by farm animals so they should be kept under control at all times when out and about. Please never leave them unattended in any of the units
Please be aware that Ekopod is a 'wild' site therefore, there are various hazards such as open water. Children are welcome at Ekopod, however, you bring them at your own risk and they should not be left unsupervised
EV charging point facilities at £0.50 per kWh
Sleeping arrangements
Two king-size beds and two sets of bunk beds.
Extra space available
Space
for 3 pets
from £25 per pet per stay and must be kept on a lead on site
Space
for 1 baby
no charge.
A travel cot (without bedding) & high chair can be provided on request, subject to availability
Kids & Pets
Children and one dog welcome to stay. Please keep your dog on its lead at all times.
Cooking
Kitchen equipped with gas hob and cool box
Cutlery, crockery and glassware provided
BBQ outside of the tent
Main barn equipped with fridge, freezer and microwave
Small honesty shop in the timber barn with snacks and non-alcoholic drinks to buy
Communal dining area including use of oven and pizza oven. Pizza kits are available to buy which include everything you will need or you can bring your own. There is no charge for using the pizza oven
Washing
Shower in the tent
Flushing toilet in tent
Heating, lighting & bedding
Wood burning stove
Solar powered lights
Battery powered LED lantern and battery powered fairy lights
Bed linen and towels provided
No plug sockets in the tent, lockers with phone charger in main barn
Entertainment
Cards and board games available to borrow from main building
Read more
Getting there
The Old Vicarage, St. Clether, Launceston, Cornwall PL15 8QJ
Ekopod is not easily accessible by public transport. Guests can get a 15 minute taxi from Launceston, however we recommend booking in advance.
By car
If you are using Sat-Nav, searching Ekopod is acutally more accurate than the postcode. If you are using Sat-Nav recommend using google maps and searching Ekopod. It’s more accurate than the postcode that covers a large area. If you use the postcode you’ll end up a couple of minutes away from the site
From East:
Past Launceston on A30, take North Cornwall exit signposted Camelford and Wadebridge. At 1st Roundabout take 3rd exit and the 1st exit at next.
Follow A395 through Pipers Pool, continue on this road go past Moorview garage on your left after about a mile turn left signposted St Clether (chapel on corner).
Follow the single track road for approx one mile and at crossroads, proceed straight over and down the hill. On the left you will get to a gate that leads into the carpark – there is a sign saying ‘glamping field’ and you’ll see the domes. If you get to The Old Vicarage on your left and St Clether church opposite you have gone too far. Turn round and go back up the hill to the car park. It is self-check in so as long as it is after check-in time please just go straight to your pod!
From West: Turn off A30 at the Trethorne Leisure Farm/Hotel/Golf Club signposted Camelford A395 and follow above directions from Pipers Pool.
A stay at Ekopod is self-catering, though kitchen basics like tea, olive oil and condiments are supplied as well as a few Cornish welcome treats. There is an honesty shop in a timber-clad barn on site supplying the following:
- Snacks and non-alcoholic drinks including local produce - BBQ charcoal, extra firelighters, extra wood and extra kindling
There is a pizza oven which is shared by all of the spaces and is first come first served.
The owners can supply a pizza kit for £25 and includes:
- 4 x authentic Neapolitan - style dough balls (each makes one 30cm pizza)
- Flour for stretching and shaping the dough
- Premium pizza tomato sauce made with the finest Italian tomatoes - Fior Di Latte Mozzarella
There are five farm shops within a 20 minute car journey of Ekopod. Hill Top Farmshop at Slaughterbridge (a good stop off on the way to local beach Trebarwith Strand), Boscastle farm shop (with stunning views) just outside Boscastle, or Cornish Coasts on the way to Bude. In the other direction Tre Pol and Pen is just outside Launceston and the largest farm shop in Cornwall, Lifton Farm shop which is just off the A30 and has strawberry picking in season. There is a 24 hour Tesco in Launceston also 20 mins away. If coming from the East it can be worth stocking up there before getting to the site
Pubs & restaurants
The Rising Sun, Altarnun. A scenic 45-minute walk through the valley over a stream and bridge, or a 10-minute drive. Local ales and traditional pub atmosphere in this 16th Century moorland inn.
Jamaica Inn, Bolventor (8 miles). Famously haunted, with a museum commemorating its literary appearances and its smuggling history. A most fascinating, but friendly place, to have a meal.
The Port William, Trebarwith (10 miles) Right by the coast on the way to Tintagel - eat and drink looking out over the sandy beach to the sea, and walk it off on the South West Coastal Path
Read more
Activities
At Ekopod
Wild Spa Experience - includes use of the spa area (sauna, drench cold water shower, standard hot and cold shower, cocoon relaxation space), dressing gowns, extra towels, invigorating scrub from Made of Life Organics and a selection of herbal trees from the Cornish Wild Tea Co. The private sessions are four hours long and can be booked for 7am, 12pm and 5pm 7 days a week. £80 per couple per session.
Use of the Sauna only £40 per couple per session.
Guests will be sent an email with the information on how to book a session and pay the owners directly after booking their stay
Outdoor & active
You can walk the coastal path as far as you like (it's quite a long loop) but a particularly pretty section is the walk from Boscastle to Tintagel. We recommend you park in Boscastle, get the bus to Tintagel and walk back.
There's also the Camel Trail, a 17 mile traffic-free cycle and walking path based on the route of the old railway.
The surrounding area offers not only some incredible scenery, with miles of Bodmin Moor to explore, but plenty of activities. You could climb Roughtor and Brown Willy, the highest peaks in Cornwall and the whole area is criss-crossed by walking and cycling trails.
Just one of the many sights is Golitha Falls, a long series of cascades located a short walk along the river Fowey through ancient oak and beech woodland. If you start from the carpark on the east side of Sibblyback lake, it's a 7 or 8 mile hike.
If you fancy learning to surf, Widemouth beach is a popular spot with plenty of places to hire gear or get lessons.
Places to visit
Tintagel castle, supposedly (along with a few hundred other places) the legendary birth place of King Arthur, is just north from you.
Padstow is just half an hour up the coast and aside from being a beautiful port town, it's home to Rick Stein's restaurant, fishmonger and cookery school.
Port Isaac, Boscastle and Bude - visit one of these small coastal fishing villages
Of course, if you're in the area and you're staying at Ekopod, you can't miss the chance to visit The Eden Project. Cornwall's iconic complex of biodomes is much more than a botanical garden, with activities and educational things to see and do, making a full day trip almost a necessity rather than a possibility.
Read more
Meet your hosts
Ekopod was established with just two glamping pods in 2010, when glamping was just getting started, we believe it was the first site to have a Geodesmic dome in the UK. Matt and Rachael (a brother and sister team) took over Ekopod in June 2017.
Their move into glamping was inspired by backpacking travel that involved wild camping in Russia and staying in yurts in Mongolia. Blown away by the sense of wonder and adventure that being so remote and living so close to nature can create they came back determined to provide that magic for their guests in the UK. With over 30 years of hospitality experience between them, in hotel and restaurant management respectively, taking over a glamping business seemed to be the perfect venture
While looking for sites they found and fell in love with Ekopod. Since taking over at Ekopod they have restored the two pods that were there originally and have now constructed 5 more. In 2021 they won gold in the Cornwall Tourism Awards for Glamping Business of the Year and Bronze for Wildlife Friendly Tourism Business.
Their vision is
• To provide a sense of remoteness; all the glamping units are set in their own space, with private terraces and away from each other.
• To provide a relaxing way for guests to get close to nature, enjoy starry skies and outside adventures but with more luxury and ease than a standard camping trip allows. • To give back to the land the site is on, by working on habitat restoration for native British species and creating an environmentally friendly business
Environmental policy
The site is designed to try and be as environmentally friendly as possible. The site is off grid so there is no wi-fi or no electricity in the pods. Water is provided by the onsite spring and they have a bio digestor for waste. There is electricity in the main barn for charging items (all the electricity from our energy supplier is from renewable sources). The lighting in the pods is by solar power and candlelight, the heating in the pod is by wood burner
Wildlife
One of the most important things Matt and Rachael want to do at Ekopod is to make the site as wildlife friendly as possible.
They have drawn up a 5 year habitat management plan with a local ecologist to create more biodiversity. So far work has included woodland management, bracken management and creating wildlife ponds.
They have also worked with a local wildlife sanctuary to release rescued hedgehogs back into the wild at Ekopod.
In the spring and summer quite often swallows nest in the kitchens of Eyl and Nessa so if you have some swallow babies keeping you company please don’t worry, the parents seem not to care about humans being around. Matt and Rachael apologise for the mess they make and thank you for helping us look after them!
There are dormice, bird, bat and hedgehog boxes around site, bird feeding stations and they deliberately keep a lot of the site wild to provide habit and shelter for all the insects, amphibians, birds and mammals that live at Ekopod. For your wildlife sightings you’ll have most luck early in the morning (especially with the deer).
They’d love it while you’re there if you would consider downloading the ORKS app (Online Recording Kernow and Scilly) and record any wildlife you spot!
There are some wonderful pockets of wilderness around Ekopod for nature lovers where owls, red kite, peregrine falcon, deer, foxes, otters and even beavers have been sighted. On the North Coast you can take wildlife boating trips where if you are lucky it possible to see anything from seals, to dolphins, whales and basking sharks. Ekopod is a proud business supporters of The Cornish Wildlife Trust
Kemper sits hidden in the trees of the Cornish countryside in a fold of the hills just north of Bodmin Moor. Its a space at first exciting, then relaxing. After you’ve run round finding the bunk bedroom, the second king-size bed hidden in the “bedbox” and the en suite shower, you can settle on the deck or the brown leather corner sofa. Meals whipped up on the gas range can be eaten at the huge wooden dining table indoors or outside, before you gather in the warmth of the wood-burner for board games and cards. The spaces at Ekopod are each set in their own area of the meadow, close enough for groups to create a community vibe if several are booked together. You might see your neighbours from time to time and meet other guests if you head up to the main barn to charge devices or investigate the snacks on offer at the honesty shop. Kemper is off-grid, with solar lighting and gas power for the water.
Kemper’s peaceful location means you can head over to the harbour town of Padstow, explore the moors or take to the beaches and the coastal path. A lovely section of the latter links Tregardock to the cafe on the long Trebarwith Strand and there’s also the Camel Trail, an old railway line converted into a superb route for cyclists and walkers. Out on the moors you can climb Roughtor and Brown Willy, Cornwall’s highest peaks, or head south to take in the stunning Golitha falls, using the 7 or 8 mile route from Sibblyback Lake to turn the visit into an energetic day trip. Owners Matt and Rachel can give you some tips on their favourite spots as well as great places to stock up on Cornwall’s legendary local produce if you can’t find what you need in the on-site honesty shop.
Bring wellies, walking boots, torches and slippers
Please keep dogs on a lead
A fair amount of wood is provided, extra is available at £9 per basket
People come to Ekopod to unwind, relax and get close to nature in a peaceful environment. Therefore, the owners ask guests to please be conscious about the noise they are making at all times and switch music off after 10pm
If you are looking for more of a party atmosphere (such as a hen or a special birthday) this can be accommodated but only if you book the whole site exclusively - so you can enjoy yourselves without having any impact on other guests Ekopod doesn't accept any all male groups
Ekopod is dog friendly, but please keep dogs on a lead on the site. There is an abundance of wildlife and you are surrounded by farm animals so they should be kept under control at all times when out and about. Please never leave them unattended in any of the units
Please be aware that Ekopod is a 'wild' site therefore, there are various hazards such as open water. Children are welcome at Ekopod, however, you bring them at your own risk and they should not be left unsupervised
EV charging point facilities at £0.50 per kWh
Sleeping arrangements
Two king-size beds and two sets of bunk beds.
Extra space available
Space
for 3 pets
from £25 per pet per stay and must be kept on a lead on site
Space
for 1 baby
no charge.
A travel cot (without bedding) & high chair can be provided on request, subject to availability
Kids & Pets
Children and one dog welcome to stay. Please keep your dog on its lead at all times.
Cooking
Kitchen equipped with gas hob and cool box
Cutlery, crockery and glassware provided
BBQ outside of the tent
Main barn equipped with fridge, freezer and microwave
Small honesty shop in the timber barn with snacks and non-alcoholic drinks to buy
Communal dining area including use of oven and pizza oven. Pizza kits are available to buy which include everything you will need or you can bring your own. There is no charge for using the pizza oven
Washing
Shower in the tent
Flushing toilet in tent
Heating, lighting & bedding
Wood burning stove
Solar powered lights
Battery powered LED lantern and battery powered fairy lights
Bed linen and towels provided
No plug sockets in the tent, lockers with phone charger in main barn
Entertainment
Cards and board games available to borrow from main building
Ekopod is not easily accessible by public transport. Guests can get a 15 minute taxi from Launceston, however we recommend booking in advance.
By car
If you are using Sat-Nav, searching Ekopod is acutally more accurate than the postcode. If you are using Sat-Nav recommend using google maps and searching Ekopod. It’s more accurate than the postcode that covers a large area. If you use the postcode you’ll end up a couple of minutes away from the site
From East:
Past Launceston on A30, take North Cornwall exit signposted Camelford and Wadebridge. At 1st Roundabout take 3rd exit and the 1st exit at next.
Follow A395 through Pipers Pool, continue on this road go past Moorview garage on your left after about a mile turn left signposted St Clether (chapel on corner).
Follow the single track road for approx one mile and at crossroads, proceed straight over and down the hill. On the left you will get to a gate that leads into the carpark – there is a sign saying ‘glamping field’ and you’ll see the domes. If you get to The Old Vicarage on your left and St Clether church opposite you have gone too far. Turn round and go back up the hill to the car park. It is self-check in so as long as it is after check-in time please just go straight to your pod!
From West: Turn off A30 at the Trethorne Leisure Farm/Hotel/Golf Club signposted Camelford A395 and follow above directions from Pipers Pool.
A stay at Ekopod is self-catering, though kitchen basics like tea, olive oil and condiments are supplied as well as a few Cornish welcome treats. There is an honesty shop in a timber-clad barn on site supplying the following:
- Snacks and non-alcoholic drinks including local produce - BBQ charcoal, extra firelighters, extra wood and extra kindling
There is a pizza oven which is shared by all of the spaces and is first come first served.
The owners can supply a pizza kit for £25 and includes:
- 4 x authentic Neapolitan - style dough balls (each makes one 30cm pizza)
- Flour for stretching and shaping the dough
- Premium pizza tomato sauce made with the finest Italian tomatoes - Fior Di Latte Mozzarella
There are five farm shops within a 20 minute car journey of Ekopod. Hill Top Farmshop at Slaughterbridge (a good stop off on the way to local beach Trebarwith Strand), Boscastle farm shop (with stunning views) just outside Boscastle, or Cornish Coasts on the way to Bude. In the other direction Tre Pol and Pen is just outside Launceston and the largest farm shop in Cornwall, Lifton Farm shop which is just off the A30 and has strawberry picking in season. There is a 24 hour Tesco in Launceston also 20 mins away. If coming from the East it can be worth stocking up there before getting to the site
Pubs & restaurants
The Rising Sun, Altarnun. A scenic 45-minute walk through the valley over a stream and bridge, or a 10-minute drive. Local ales and traditional pub atmosphere in this 16th Century moorland inn.
Jamaica Inn, Bolventor (8 miles). Famously haunted, with a museum commemorating its literary appearances and its smuggling history. A most fascinating, but friendly place, to have a meal.
The Port William, Trebarwith (10 miles) Right by the coast on the way to Tintagel - eat and drink looking out over the sandy beach to the sea, and walk it off on the South West Coastal Path
Wild Spa Experience - includes use of the spa area (sauna, drench cold water shower, standard hot and cold shower, cocoon relaxation space), dressing gowns, extra towels, invigorating scrub from Made of Life Organics and a selection of herbal trees from the Cornish Wild Tea Co. The private sessions are four hours long and can be booked for 7am, 12pm and 5pm 7 days a week. £80 per couple per session.
Use of the Sauna only £40 per couple per session.
Guests will be sent an email with the information on how to book a session and pay the owners directly after booking their stay
Outdoor & active
You can walk the coastal path as far as you like (it's quite a long loop) but a particularly pretty section is the walk from Boscastle to Tintagel. We recommend you park in Boscastle, get the bus to Tintagel and walk back.
There's also the Camel Trail, a 17 mile traffic-free cycle and walking path based on the route of the old railway.
The surrounding area offers not only some incredible scenery, with miles of Bodmin Moor to explore, but plenty of activities. You could climb Roughtor and Brown Willy, the highest peaks in Cornwall and the whole area is criss-crossed by walking and cycling trails.
Just one of the many sights is Golitha Falls, a long series of cascades located a short walk along the river Fowey through ancient oak and beech woodland. If you start from the carpark on the east side of Sibblyback lake, it's a 7 or 8 mile hike.
If you fancy learning to surf, Widemouth beach is a popular spot with plenty of places to hire gear or get lessons.
Places to visit
Tintagel castle, supposedly (along with a few hundred other places) the legendary birth place of King Arthur, is just north from you.
Padstow is just half an hour up the coast and aside from being a beautiful port town, it's home to Rick Stein's restaurant, fishmonger and cookery school.
Port Isaac, Boscastle and Bude - visit one of these small coastal fishing villages
Of course, if you're in the area and you're staying at Ekopod, you can't miss the chance to visit The Eden Project. Cornwall's iconic complex of biodomes is much more than a botanical garden, with activities and educational things to see and do, making a full day trip almost a necessity rather than a possibility.
Ekopod was established with just two glamping pods in 2010, when glamping was just getting started, we believe it was the first site to have a Geodesmic dome in the UK. Matt and Rachael (a brother and sister team) took over Ekopod in June 2017.
Their move into glamping was inspired by backpacking travel that involved wild camping in Russia and staying in yurts in Mongolia. Blown away by the sense of wonder and adventure that being so remote and living so close to nature can create they came back determined to provide that magic for their guests in the UK. With over 30 years of hospitality experience between them, in hotel and restaurant management respectively, taking over a glamping business seemed to be the perfect venture
While looking for sites they found and fell in love with Ekopod. Since taking over at Ekopod they have restored the two pods that were there originally and have now constructed 5 more. In 2021 they won gold in the Cornwall Tourism Awards for Glamping Business of the Year and Bronze for Wildlife Friendly Tourism Business.
Their vision is
• To provide a sense of remoteness; all the glamping units are set in their own space, with private terraces and away from each other.
• To provide a relaxing way for guests to get close to nature, enjoy starry skies and outside adventures but with more luxury and ease than a standard camping trip allows. • To give back to the land the site is on, by working on habitat restoration for native British species and creating an environmentally friendly business
Environmental policy
The site is designed to try and be as environmentally friendly as possible. The site is off grid so there is no wi-fi or no electricity in the pods. Water is provided by the onsite spring and they have a bio digestor for waste. There is electricity in the main barn for charging items (all the electricity from our energy supplier is from renewable sources). The lighting in the pods is by solar power and candlelight, the heating in the pod is by wood burner
Wildlife
One of the most important things Matt and Rachael want to do at Ekopod is to make the site as wildlife friendly as possible.
They have drawn up a 5 year habitat management plan with a local ecologist to create more biodiversity. So far work has included woodland management, bracken management and creating wildlife ponds.
They have also worked with a local wildlife sanctuary to release rescued hedgehogs back into the wild at Ekopod.
In the spring and summer quite often swallows nest in the kitchens of Eyl and Nessa so if you have some swallow babies keeping you company please don’t worry, the parents seem not to care about humans being around. Matt and Rachael apologise for the mess they make and thank you for helping us look after them!
There are dormice, bird, bat and hedgehog boxes around site, bird feeding stations and they deliberately keep a lot of the site wild to provide habit and shelter for all the insects, amphibians, birds and mammals that live at Ekopod. For your wildlife sightings you’ll have most luck early in the morning (especially with the deer).
They’d love it while you’re there if you would consider downloading the ORKS app (Online Recording Kernow and Scilly) and record any wildlife you spot!
There are some wonderful pockets of wilderness around Ekopod for nature lovers where owls, red kite, peregrine falcon, deer, foxes, otters and even beavers have been sighted. On the North Coast you can take wildlife boating trips where if you are lucky it possible to see anything from seals, to dolphins, whales and basking sharks. Ekopod is a proud business supporters of The Cornish Wildlife Trust
Fantastic location, close to so many great days out for families. The site is absolutely stunning and so well thought out. Lots of space for a family of 6 plus a dog, with all the comforts of home.
02/08/2024
Katie
Myself and 7 others stayed at Kemper over the weekend and had the best time! We loved the little treat box we were given, the tent was so clean and well stocked up. We all loved the outside space and the campsite itself was beautiful. Hearing the stream all the time was lovely and there were so many bird noises we all enjoyed listening to that instead of music most nights! The beds were all comfy (even the bunk beds). The bathroom was stocked with shampoo and hand wash which helped those who forgot things. All of us loved the egg chair and outside furniture as well.
09/06/2023
Gemma
Amazing! My family try and do 2/3 Canopy & Stars properties a year and this was the best so far! Amazingly well thought out property and site, all you could ask for and more!
29/05/2023
Ned
It was stunning. The location was beautiful, the tent was roomy, decorated so well and very clean. The river was lovely and it was nice and quiet too. Just perfect.
05/05/2023
Chloe
Wonderful stay. Very relaxing and the grandchildren loved it. The hosts were very responsive to any issues or queries. The site more than one accommodation but it was very quiet and everyone was lovely. I definitely recommend Kemper and Ekopod site as a whole
27/05/2022
Helen
We had an incredible stay at Ekopod, from the bbq box of venison meat to the breakfast hamper and even the treats left for our dog. It was a beautiful place that lived up to expectations.
27/09/2021
Jack
Really enjoyed it
13/09/2021
Daniella
Had a lovely short break staying at Kemper - fabulous location - it was like being in the canopy looking out at the tree tops and listening to the birds. Gorgeous place and plenty of space for 4 of us.
11/06/2021
Belinda
A peaceful stay in a safari tent treehouse with friends - with beautiful crisp white linen and a lovely warm shower - in the Cornwall countryside. It was very comfortable accommodation and really stylish, with wooden decor, wood burner, leather sofa, etc.
07/06/2021
Julie
We had a Brilliant time at Ekopod! We stayed in Kemper and it was magical. The whole 'tent' and veranda (as we liked to call it) was spotless and really clean. They provided everything you needed and all really good quality too. The bed was really comfy and I was surprised how fantastic the shower was. We were woken up each morning but the wildlife, which there were tonnes of. I often drank my coffee whilst watching the deer below near the river.
14/05/2021
Sadie
A fantastic week with Matt and Rachel. Superb tent and facilities. Very private location, set amongst the trees. Our hosts were extremely helpful and knowledgeable about the local area, and went out of their way to help us. The tent was well stocked, beautiful bed linen and comfy beds yet with a wonderful sense of living in the wild. There were six in our group but we never felt crowded. The beautiful balcony/verandah meant we could all be outside even in the rain! We all felt we could be in a tropical rainforest! The woodburner was easy to use and great for drying tea towels. Clean modern bathroom facilities with plenty of hot water. The barn offered phone charging and freezer facilities, which was very convenient. Booked at fairly short notice in view of Covid we were delighted with our choice.
10/07/2020
Wendy
We had a brilliant time, the safari tent was just lovely and toasty warm once we got the stove going! We had everything we needed and the welcome goodies were lovely
21/10/2019
Cath
Kemper was a fabulous place to stay! So much character...Perched on the hillside above the rushing river.Only 27 minutes drive from the coast of Tintagel, Trebarwith and Boscastle....The woodburner was essential for the chilly October mornings and evenings, and soon had the place cosy and warm. The atmosphere in the evening with candles everywhere was magical. The beds were extremely comfy, the duvets massively thick to stay warm, and we were even supplied with hot water bottles...We had a slight problem keeping the gas cooker lit, but Matt was very helpful in getting it sorted out for us. Highly recommended.
18/10/2019
Jeff
We had an amazing time celebrating my husbands 40th birthday as a family of 5 at Kemper. The kids loved the space and we loved the luxury camping experience, the beds were more comfy the ones at home and the wood burner was lovely to sit by in the evenings.
21/06/2019
Becky
We were 8 mums on a walking weekend and found kemper to have exact level of luxury we needed. The deck was beautiful for yoga in the morning sun and Rachel and Matt were welcoming. A lovely stay.
10/05/2019
Jennifer
We were on a family Easter break and wanted somewhere big enough for 8 of us and love Cornwall. We loved the tent and the facilities there. The fact we had our own toilet and shower was lovely and certainly not like camping, fortunately. We managed to use the bbq on one night whilst sitting in the lovely big balcony. We also used the log burner every night and most mornings and had plenty of logs provided. The fridge was a good size to and we were able to go and change the freezer blocks regularly to keep items cold. They provided nice big white towels and the place was very clean. The extra touches like hot water bottles was a great idea and were needed on the cold nights.
Milk and enough tea and coffee was provided for the first couple of days as was salt and pepper and some biscuits and cheese and chutney.
We arrived a little early and they were happy to let us in as it was ready.
We had a problem with the hot water and I called them and they came within 5 minutes and fixed it. All in all a lovely place and a lovely stay. If only we could have changed the weather.
22/04/2019
Nicola
We had a wonderful stay at the Kemper. This is our second safari tent experience in Cornwall. Great location and a nice community feel with the other eco pods near by.
15/04/2019
rachel
Amazing! Kemper was beautiful, really lovely touches like hot water bottles, toiletries, welcome pack, fluffy pillows - the location was beautiful with a lovely stream running down by the tent.
22/10/2018
Tracy
Had a great 5 day’s in our Safari Tent, we are a family of four, kids being 10 &12.
My daughter loved her little snug bedroom, beds are comfy and real cosy.
The place itself is quiet with that away from the madding crowd feeling, all the facilities are great in the tent as well as in the little barn area they have, great wood burner for evenings playing games with the kids and no mobiles rule from us
We only booked about 5 days before we were due to go so we had plenty of space as it caters for 8 although I would say it would be pretty busy if you had 8 people staying as the seating/sofa area is probably enough for 4, dining area 6.
It’s all within reasonable driving distance of great beaches/pubs/strawberry picking and The Eden project, but far enough away to be out of the hustle of August in Cornwall
29/07/2018
Nick
We're super excited to be adding Matt and Rachael's latest space. A wonderful addition to the collection. The feedback for Nessa should give you a good feel for what it will be like. Book a stay and be the first to write a review!
29/06/2018
The Canopy & Stars Team
Reviews
Fantastic location, close to so many great days out for families. The site is absolutely stunning and so well thought out. Lots of space for a family of 6 plus a dog, with all the comforts of home.
02/08/2024
Katie
Myself and 7 others stayed at Kemper over the weekend and had the best time! We loved the little treat box we were given, the tent was so clean and well stocked up. We all loved the outside space and the campsite itself was beautiful. Hearing the stream all the time was lovely and there were so many bird noises we all enjoyed listening to that instead of music most nights! The beds were all comfy (even the bunk beds). The bathroom was stocked with shampoo and hand wash which helped those who forgot things. All of us loved the egg chair and outside furniture as well.
09/06/2023
Gemma
Amazing! My family try and do 2/3 Canopy & Stars properties a year and this was the best so far! Amazingly well thought out property and site, all you could ask for and more!
29/05/2023
Ned
It was stunning. The location was beautiful, the tent was roomy, decorated so well and very clean. The river was lovely and it was nice and quiet too. Just perfect.
05/05/2023
Chloe
Wonderful stay. Very relaxing and the grandchildren loved it. The hosts were very responsive to any issues or queries. The site more than one accommodation but it was very quiet and everyone was lovely. I definitely recommend Kemper and Ekopod site as a whole
27/05/2022
Helen
We had an incredible stay at Ekopod, from the bbq box of venison meat to the breakfast hamper and even the treats left for our dog. It was a beautiful place that lived up to expectations.
27/09/2021
Jack
Really enjoyed it
13/09/2021
Daniella
Had a lovely short break staying at Kemper - fabulous location - it was like being in the canopy looking out at the tree tops and listening to the birds. Gorgeous place and plenty of space for 4 of us.
11/06/2021
Belinda
A peaceful stay in a safari tent treehouse with friends - with beautiful crisp white linen and a lovely warm shower - in the Cornwall countryside. It was very comfortable accommodation and really stylish, with wooden decor, wood burner, leather sofa, etc.
07/06/2021
Julie
We had a Brilliant time at Ekopod! We stayed in Kemper and it was magical. The whole 'tent' and veranda (as we liked to call it) was spotless and really clean. They provided everything you needed and all really good quality too. The bed was really comfy and I was surprised how fantastic the shower was. We were woken up each morning but the wildlife, which there were tonnes of. I often drank my coffee whilst watching the deer below near the river.
14/05/2021
Sadie
A fantastic week with Matt and Rachel. Superb tent and facilities. Very private location, set amongst the trees. Our hosts were extremely helpful and knowledgeable about the local area, and went out of their way to help us. The tent was well stocked, beautiful bed linen and comfy beds yet with a wonderful sense of living in the wild. There were six in our group but we never felt crowded. The beautiful balcony/verandah meant we could all be outside even in the rain! We all felt we could be in a tropical rainforest! The woodburner was easy to use and great for drying tea towels. Clean modern bathroom facilities with plenty of hot water. The barn offered phone charging and freezer facilities, which was very convenient. Booked at fairly short notice in view of Covid we were delighted with our choice.
10/07/2020
Wendy
We had a brilliant time, the safari tent was just lovely and toasty warm once we got the stove going! We had everything we needed and the welcome goodies were lovely
21/10/2019
Cath
Kemper was a fabulous place to stay! So much character...Perched on the hillside above the rushing river.Only 27 minutes drive from the coast of Tintagel, Trebarwith and Boscastle....The woodburner was essential for the chilly October mornings and evenings, and soon had the place cosy and warm. The atmosphere in the evening with candles everywhere was magical. The beds were extremely comfy, the duvets massively thick to stay warm, and we were even supplied with hot water bottles...We had a slight problem keeping the gas cooker lit, but Matt was very helpful in getting it sorted out for us. Highly recommended.
18/10/2019
Jeff
We had an amazing time celebrating my husbands 40th birthday as a family of 5 at Kemper. The kids loved the space and we loved the luxury camping experience, the beds were more comfy the ones at home and the wood burner was lovely to sit by in the evenings.
21/06/2019
Becky
We were 8 mums on a walking weekend and found kemper to have exact level of luxury we needed. The deck was beautiful for yoga in the morning sun and Rachel and Matt were welcoming. A lovely stay.
10/05/2019
Jennifer
We were on a family Easter break and wanted somewhere big enough for 8 of us and love Cornwall. We loved the tent and the facilities there. The fact we had our own toilet and shower was lovely and certainly not like camping, fortunately. We managed to use the bbq on one night whilst sitting in the lovely big balcony. We also used the log burner every night and most mornings and had plenty of logs provided. The fridge was a good size to and we were able to go and change the freezer blocks regularly to keep items cold. They provided nice big white towels and the place was very clean. The extra touches like hot water bottles was a great idea and were needed on the cold nights.
Milk and enough tea and coffee was provided for the first couple of days as was salt and pepper and some biscuits and cheese and chutney.
We arrived a little early and they were happy to let us in as it was ready.
We had a problem with the hot water and I called them and they came within 5 minutes and fixed it. All in all a lovely place and a lovely stay. If only we could have changed the weather.
22/04/2019
Nicola
We had a wonderful stay at the Kemper. This is our second safari tent experience in Cornwall. Great location and a nice community feel with the other eco pods near by.
15/04/2019
rachel
Amazing! Kemper was beautiful, really lovely touches like hot water bottles, toiletries, welcome pack, fluffy pillows - the location was beautiful with a lovely stream running down by the tent.
22/10/2018
Tracy
Had a great 5 day’s in our Safari Tent, we are a family of four, kids being 10 &12.
My daughter loved her little snug bedroom, beds are comfy and real cosy.
The place itself is quiet with that away from the madding crowd feeling, all the facilities are great in the tent as well as in the little barn area they have, great wood burner for evenings playing games with the kids and no mobiles rule from us
We only booked about 5 days before we were due to go so we had plenty of space as it caters for 8 although I would say it would be pretty busy if you had 8 people staying as the seating/sofa area is probably enough for 4, dining area 6.
It’s all within reasonable driving distance of great beaches/pubs/strawberry picking and The Eden project, but far enough away to be out of the hustle of August in Cornwall
29/07/2018
Nick
We're super excited to be adding Matt and Rachael's latest space. A wonderful addition to the collection. The feedback for Nessa should give you a good feel for what it will be like. Book a stay and be the first to write a review!
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Fantastic location, close to so many great days out for families. The site is absolutely stunning and so well thought out. Lots of space for a family of 6 plus a dog, with all the comforts of home.
02/08/2024