The Cabin
Dyfed, United Kingdom
Nant yr Onnen
- Our low price promise from £100 p/n
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Cabin
Sleeps 2 /
Extra space for 1 child
- 1 small double
Overview
Deep in the lush Cambrian mountains you'll find a cabin with an interior inspired by Fiona's passion for colour and nature. The interior, full of beautiful fabrics, cushions and wood, feels rich and warm; the wood-burner makes it cosy all year round. The Cabin was made by local craftsmen who worked to Fiona's brief: to create an elegant, simple space, if an octagonal timber structure can be simple... to create somewhere where guests can relax, cook outside and in, sit under cover on a veranda when the weather is stormy – and when it gets cold, be snug inside.
The idea was to craft a light and airy space in the grounds of Fiona's house, made from sustainably sourced materials and powered by electricity from the stream above.The Cabin has a roomy but comfortable feel with the space cleverly used. There is a smallish double bed and a kitchen and bathroom are tucked into the corners. The large windows make you feel immersed in the glorious countryside all around and make The Cabin a wonderful den from which to explore this beautiful part of Wales.
The wood fired hot tub is the perfect place to stargaze! Tucked away in the Cabin's own 'secret garden'. Detailed instructions and plenty of wood are provided for firing it up.
Please note that the adult abseiling activity shown in the video is no longer available.
Essentials
The important stuff
- Check in: 5pm. Fiona will make contact with you prior to your stay – please ensure that you respond to her email
- Check out: 12pm
- 2-person wood-fired hot tub in the 'secret garden' next to the Cabin for exclusive use of Cabin guests.
- Kids are welcome, but there is only a small (1.5 metre) child's bed, which doubles as seating in the day.
- A basket of firewood is provided, additional firewood can be collected or chopped from supplies on-site.
- The Cabin is fully equipped with electric power points.
- There is no wifi or mobile phone signal at the cabin.
- This space is accessible by public transport.
- Bike storage is available.
- Free on-site EV charging is available.
Sleeping arrangements
- 1 small double
Extra space available
Space for 1 child no charge. The bench seat is 1.2m long and converts to a small child's single
Space for 1 baby no charge.
Kids & Pets
1 child can be accommodated on the bench seat. Unfortunately due to the proximity to sheep and wildlife, no pets are permitted.
Cooking
- 2 ring electric induction hob in the cabin (Will only heat once a filled pan is put on it)
- Toaster
- Use of BBQ nearby
- Kettle with coffee and teas
- Fridge with ice compartment
- Pots, pans and accessories
- Crockery and cutlery for four
Washing
- Electric shower in The Cabin
- There is a flushing loo and basin in The Cabin
- Sink in the kitchen can also be used for washing clothes
Heating, lighting & bedding
- The wood-burner inside and the chimenea outside The Cabin are only for heating. Kindling and firewood provided. A basket of firewood is provided, additional firewood can be collected or chopped from supplies on-site
- Double and single duvets, pillows and covers provided
- Hand, bath and tea towels all provided
Entertainment
- Private wood fired hot tub fed by spring water
- No TV!
- 2.5 acre garden with trees, wildlife ponds, fire pit and seating area
- Guitar and cajon drum
Getting there
The Cabin, Nant yr Onnen, nr Llandovery, Dyfed SA20 0PE
By Public Transport
The nearest train station is Llandovery Train Station (9 miles). From here, you can book a taxi to the space (15-minute drive).
By car
Follow the A40 through Llandovery, squeeze past the Castle Hotel and wind sharply to the right past Llandovery College on your right. Take the next turning to the right, just before the railway crossing, signposted 'A483 Builth Wells'. Follow that road for about 200 metres, then take the first road left, signposted for 'Rhandirmwyn'.
Follow that road for approximately 7 miles, to Rhandir-mwyn village. Continue past the Royal Oak pub and after a mile or so you’ll see SLOW/ARAF written on the road - take the left fork signposted 'Cilycwm, Cwrt-y-Cadno and Pumpsaint'.
Continue down the slope and across the bridge. Turn left past the Towy Bridge Inn, drive about 100 metres and you'll see the dotted lines across the entrance to the drive on the right. Drive up through the open gate, and you will see the Cabin car parking space on the left just uphill from the Cabin.
Food & Drink
At Nant yr Onnen
The owner provides some basic supplies for The Cabin.
Local Shops
Whilst there are no shops in walkable distance, you can order food deliveries from Tesco, Aldi and Morrisons to The Cabin. Please book your slot in advanced.
Towy Bridge Inn, Rhandirmwyn (5 minute walk). Full of friendly locals, it's a great place for a pint or two and some tasty home-cooked food, especially on a Friday night.
Neuadd Fawr Arms, Cilycwm (3 miles). The local gastropub - excellent Sunday lunch and evening meals.
West End Café, Llandovery (9 miles). The massive Sunday roasts are legendary and bring in bikers on the weekend from far and wide.
The Castle Hotel, Llandovery (9 miles). Newly refurbished with excellent food at lunch and dinner.
Activities
Outdoor & active
The Upper Towy Valley, surrounded by the Cambrian mountains and only 40 mins drive from the Brecon Beacons, has many opportunities for walkers, mountain bikers and those of an outdoors disposition. It all starts as soon as you step outside the Cabin, with some great walking possibilities. You can even canoe, kayak or fish on the river at the end of the drive.
Here are just a few of the many options, outdoors...
There are stunning walks in every direction from the Cabin - or drive to the Llyn Brianne reservoir and start from there.
There is a bike trail at Cwm Rhaeadr and also a pushchair and wheelchair friendly walk.
It's possible to go horse riding along the many bridle paths that are nearby.
The Dinas Nature Reserve has a lovely circular walk among the waterfalls of the upper Towy valley. Run by the RSPB, it's a fantastic place for bird watchers and it seems also Welsh fugitives. Legend has it that Twm Sion Cati, the Welsh outlaw, hid in the caves here. Also, just past Pwllpriddog Farm notice the heavily pollarded hollow oak tree on the side of the road. Reputed to have been planted in the 12th century, when much of the valley was owned by the Abbey Strata of Florida. If true, it would make this tree and two others like it on the Dinas reserve, over 700 years old.
Places to visit
Castles - the region has several castles that are open to the public.
The spectacular Carreg Cennen sits high on a rocky crag with magnificent views of the Black Mountain and Towy Valley. The dark cave beneath the castle is worth exploring too.
Dinefwr Castle, a 20 minute drive away, dates from the 9th century and is considered one of the most important castles in Wales. It's in the grounds of Dinefwr Park, also home to Newton House. The Park is a beautiful place for an afternoon stroll. Watch out for the many deer. There are events held within the park from March to November.
In the surrounding area there are many old lead and gold mines, drovers trails and ancient shelters waiting to be discovered on long walks.
Parks, gardens & nature reserves
There are a number of parks, gardens and nature reserves within easy reach of Nant yr Onnen.
The ancient gardens of Aberglasney are delightful. In a few hours you can discover its pools, cloister walk and ancient Yew tunnels as well as many rare plants.
The National Botanic Gardens of Wales boast numerous attractions including the world's largest single span greenhouse, a Mediterranean garden, and the Wallace garden honouring famous Welsh botanist Alfred Russell Wallace.
Dinefwr Park is an 18th-century landscaped park with nature reserve, bog wood and deer park surrounding the carefully restored Newton House. Home to the ancient herd of Dinefwr White Park cattle.
An RSPB nature reserve borders Nant yr Onnen and there's a Red Kite feeding station nearby.
Although it might feel like you're in the middle of nowhere, there are beautiful beaches 1 hour away, both to the West and South.
Local towns & villages
Llandovery is a good place to while away an afternoon. The town is bordered by the River Towy and the River Bran. In the Heritage Centre next to Llandovery Castle you can learn about Twm Sion Cati and William Williams, famous for being an outlaw and writing Welsh hymns respectively. You can also learn about the history and myths surrounding the Physicians of Myddfai. Other things to see in the town include Llanfair church, the site of the old drovers bank, Bank of the Black Ox, Llandovery College and the old printing works.
Llandeilo has a number of excellent pubs, cafes, restaurants and art galleries.
Rhandirmwyn and Cilycwm Village Shows in August are definitely worth a visit for a heady mix of eating, drinking and old-fashioned fun. The sheep dog trials are a highlight.
Meet your hosts
After a few years of city living, Fiona hankered for a more rural, sustainable lifestyle. She found Nant yr Onnen in 2000 after two years of looking at more than 200 places. She knew the moment she turned up the lane - even in the late October drizzle! - that it was the place she had been searching for. She made an offer the next morning without even seeing inside the buildings. The 200 year old stone cottage with its stream and little waterfalls, ancient oak, ash, birch and willow trees, and apple trees planted by families long ago was enough to convince her it would become her home and also eventually the home of The Cabin.
Design
The Cabin was one of Fiona's first projects. She worked out the design, inspired in part by the Roundhouse on the cliffs at Druidstone in Pembrokeshire, and supervised local carpenters to construct it. Fiona and her daughters decorated it, and it became a favourite place for visitors who wanted a bit of privacy and silence. The design with its large windows makes the most of the stunning views, while the interior is inspired by Fiona's love of India.
Environmental policy
Fiona has always tried to be careful about her environmental footprint. She explored several options for generating her own electricity and happily discovered that she was in an ideal location for a micro hydro generator, which generates a steady 3kW for about half the year. Fiona has shunned central heating with its noisy pumps in favour of wood burning stoves in all buildings, and is very fortunate to have a constant supply of wood from the management of trees within her own land. Their water comes from a spring in the hill above the cottage and is stored in an old milk tanker. The compost loo was inspired by one which was built by some friends.
Wildlife
Nant yr Onnen is a wonderful place for wildlife. From the Cabin itself it's possible to see redkites, cuckoos, woodpeckers, nuthatches, buzzards, henharriers, goshawks and sparrowhawks, while finches, tits and wrens are plentiful. The land surrounding Nant yr Onnen is a nature reserve with ancient oak forests as well as mountain streams and waterfalls all close by.
Reviews
We had a lovely two-night stay in the cabin. It was perfectly quiet and uninterrupted time to relax and be mindful in nature. Not to mention the fantastic log-fire hot tub under the stars!
20/11/2024Rhys
Exactly what I needed, a break from everything. Relaxing and peaceful, a real reset of mind and body
12/07/2024Caroline
We had a great experience. Before arriving we were given a detailed guide by the host. This set us up well so we were comfortable when we arrived. Directions were clear and when we arrived the cabin itself was well laid out and clean. The hot tub was great with clear instruction and the surrounding area offered a lot of walks in nature, stars at night and a local pub. it was quiet and peaceful in the night and we slept well in front of the stove fire crackling. There was no phone signal but that wasn't an issue and we enjoyed our own company , read and listened to the radio.
07/06/2024Frazer
Our two nights at The Cabin couldn't have been more restful and secluded, it was wonderful. Surrounded by lush vegetation and birds, beautiful walks in oak forest nearby, and the cosy cabin (and amazing hot tub!) to return to. With no reception or WiFi, we truly felt 'off grid' and it was a much needed chance to rest and recharge. Thank you, Fiona!
22/05/2024Anna
Arrived at the cabin, lovely area, lovely setting. The cabin itself is really nice, the log burner kept us all occupied and cozy for hours. Definitely one of our favourite parts! We wish the hot tub would have been a touch closer just so we could have gone in whilst our daughter was sleeping and easily of been able to keep an eye and ear on her. That being said the hot tub was in a lovely place with views of the stream at the back. Was a little dusty under the bed, under the tables, skirting boards etc but I understand it’s a rustic stay so it’s absolutely fine. Other than that the cleanliness was good. Our daughter really enjoyed the swing once we found where it was. I took a selection of games with us to the cabin but I do think it would have been a nice touch if you included some board games for those rainy days! Also, adding some decorations to the cabin to make it homelier would of been nice, the walls seem abit bare but that’s just personal taste. We found the cabin ok, parking for a car was right outside, pub at the bottom of the drive was lovely and friendly. Definitely recommend this cabin, we loved our stay!
27/10/2023Shannon
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
We had a lovely two-night stay in the cabin. It was perfectly quiet and uninterrupted time to relax and be mindful in nature. Not to mention the fantastic log-fire hot tub under the stars!
20/11/2024