Swinburne | Shepherd's hut in Northumberland | Canopy & Stars
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Swinburne is a superbly spacious cabin that would have had a traditional shepherd wondering if he can get all the sheep in there with him. The flock are all on the other side of the fence though, so it’s only you that gets to enjoy the stunning space. There’s a lovely hot tub next to the hut and a big three-sided bench seat by the firebowl a few steps away down the flagstone path. Both make wonderful places to sit and watch the incredibly bright stars, while the fire bowl comes with a grill and tools, if you fancy a little outdoor cooking. There’s a more traditional kitchen with hobs and a sink in the hut, along with the big comfy bed, armchairs and the en suite bathroom. You’ll also find seating on the front deck, which makes the perfect place to sit and watch the stream, where you might catch a glimpse of the resident otters.
Swinburne has been designed by Claire, Michael, their son Paul and fiancé Trudie, to help you immerse yourself in nature, not just by sitting and looking, but by setting off and exploring. There are two big trunks for wet and muddy gear, one on the rear deck and another up at the parking spot, which is about 500m away across the fields. These are so you can head off and explore huge Kielder Forest or try the watersports available on the reservoir, then just come back and crash out, happily exhausted. If you’re still not done, then why not head over to Kielder Observatory for one of their nighttime stargazing experiences, or just grab a torch and make the mile long walk to the Barrasford Arms. The local taxi driver will be happy to bring you home again. Then you’ll have a quick stomp back down through the fields to sit in the hot tub, listen out for the badgers and the owls and reflect on a day of wonderful wild adventure.
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Essentials
The important stuff
Check in: 4 PM
Check out: 10 AM
Use of the hot tub is included in your stay
This space is accessible by public transport
Please bring a torch, walking boots and swimwear
The hut is a 500m walk from the car park across a field and over a small rustic bridge
Free firewood is provided
Mobile phone signal
USB ports available for small devices only
No Wifi
Sleeping arrangements
One king-size bed
Cooking
Kitchen equipped with a gas hob, oven, undercounter fridge with a freezer, and cool box
Firepit with grill
Cooking utensils, crockery and glassware provided
Washing
Bathroom with a hot shower, sink and flushing toilet
Toiletries are provided
Heating, lighting & bedding
Bed linen and towels provided
The main source of heat comes from the wood burner
The hut is solar powered and runs off 12 volts
Entertainment
Wood-fired hot tub
TV
Board games
Cards
Books
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Getting there
Barrasford, Hexham, Northumberland, NE48 4BD
///shepherds.splints.roosters - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The closest train station is Hexham, 8 miles away from the estate. From there you can get a taxi to the space. Please contact your hosts for taxi information.
By car
From the A68, take the turn off onto the A6079 signposted to Barrasford. Follow the signs to Barrasford village. Drive through the village and the last building on the right hand side is a green garage. Turn right onto a single track road. Follow this road for half a mile (you will pass one house called the Hemmel). Look out for Fell Lane Farm - it is on the left. Call at the farmhouse and they will escort you to the parking area where you will leave your car. They will then transfer your luggage to their buggy and take it to the hut. You will walk across the field (approx. 500m) as there is no vehicle access from this point.
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Food & Drink
At Chishillway Shepherds Huts
Cooking basics are provided such as tea, filter coffee, milk, jam and a loaf of artisan bread are provided. Guests are also offered eggs from their hens, homemade sloe gin and homemade sweet treat.
Local shops
Barrasford Village Shop - local convenience store (1 mile and walkable)
Riverside Kitchen - owned by host Trudie (3 miles)
Pine at Vallum Farm (9 miles) - Set in an old cow barn, this is a restaurant where you can watch the chefs in an open kitchen.
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Activities
At Chishillway Shepherds Huts
Relax in the hot tub and stargaze.
Bring your binoculars and go bird watching on site.
Get cosy and sit by the firepit.
Visit the farm animals.
Places to visit
Corbridge (11 miles) - a pretty village with a range of interesting shops and coffee houses.
Hadrian's Wall (25 miles) - you can walk the entire length of the Wall from Newcastle across to Cumbria. Why not walk a section of the Wall and visit one of the many forts along its path.
Wallington Hall (8 miles) - a National Trust property where a historical house meets rolling hills, woodlands and a walled garden.
Cragside (20 miles) - a National Trust property and the first house in the world to be lit by electricity.
Alnwick Castle and Alnwick Gardens (41 miles) - Home of the Duke and Duchess of Northumberland based in the historic Market Town. Also home to Barter Books - one of the largest second hand book shops.
Outdoor & active
Kielder Water (25 miles) - largest man made lake in Northern Europe. Kielder Forest and Kielder Observatory. Good for forest walks, water sports and observing the dark skies.
Chollerford (3 miles) - the local wild swimming spot.
Read more
Meet your hosts
Meet Michael and Clare
Michael and Clare Lishman along with their son Paul and his wife, Trudie live at Fell Lane Farm. The Lishman family have farmed here for over 60 years. It is a 500 acre working farm with 600 breeding sheep, a herd of Pedigree Aberdeen Angus cattle, 100 acres of arable land, half a dozen happy hens (eggs available and included in breakfast box), a horse called Midnight and two working collie dogs!
Michael and Paul work full time on the farm, Clare is a teacher and Trudie runs her own coffee shop - the Riverside Coffee shop, situated 3 miles from the farm, on the Roman Wall pathway at Chollerford. Guests will sample some of her delicious home made sweet treats when they stay in the hut! They were looking to develop a new project on the farm and decided that a shepherds hut would compliment what they were doing as farmers.
They love Northumberland and wanted to share this beautiful part of the country with others. The hut is sited in one of their favourite areas on the farm. Many happy hours were spent there with the children, damming up the stream. It is such a lovely, tranquil spot that they decided to site their hut there so that guests could share the peace, quiet and natural beauty of the location.
Wildlife & Environment
The hut is situated in the corner of a pasture field that provides grazing for around 600 sheep and their lambs, next to a flowing burn (stream). Roe deer graze in the woodland and are often spotted early in the morning. An otter has been seen catching crayfish in the stream. Lots of wild birds live in the area - a heron, ducks, pheasants, partridge to name but a few. Last summer a woodpecker could be heard in the trees nearby. A bird spotting book and binoculars are provided - guests are invited to record all sightings.
Swinburne is a superbly spacious cabin that would have had a traditional shepherd wondering if he can get all the sheep in there with him. The flock are all on the other side of the fence though, so it’s only you that gets to enjoy the stunning space. There’s a lovely hot tub next to the hut and a big three-sided bench seat by the firebowl a few steps away down the flagstone path. Both make wonderful places to sit and watch the incredibly bright stars, while the fire bowl comes with a grill and tools, if you fancy a little outdoor cooking. There’s a more traditional kitchen with hobs and a sink in the hut, along with the big comfy bed, armchairs and the en suite bathroom. You’ll also find seating on the front deck, which makes the perfect place to sit and watch the stream, where you might catch a glimpse of the resident otters.
Swinburne has been designed by Claire, Michael, their son Paul and fiancé Trudie, to help you immerse yourself in nature, not just by sitting and looking, but by setting off and exploring. There are two big trunks for wet and muddy gear, one on the rear deck and another up at the parking spot, which is about 500m away across the fields. These are so you can head off and explore huge Kielder Forest or try the watersports available on the reservoir, then just come back and crash out, happily exhausted. If you’re still not done, then why not head over to Kielder Observatory for one of their nighttime stargazing experiences, or just grab a torch and make the mile long walk to the Barrasford Arms. The local taxi driver will be happy to bring you home again. Then you’ll have a quick stomp back down through the fields to sit in the hot tub, listen out for the badgers and the owls and reflect on a day of wonderful wild adventure.
///shepherds.splints.roosters - What3Words is a new more accurate version of a postcode. This will take you directly to where you need to park so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The closest train station is Hexham, 8 miles away from the estate. From there you can get a taxi to the space. Please contact your hosts for taxi information.
By car
From the A68, take the turn off onto the A6079 signposted to Barrasford. Follow the signs to Barrasford village. Drive through the village and the last building on the right hand side is a green garage. Turn right onto a single track road. Follow this road for half a mile (you will pass one house called the Hemmel). Look out for Fell Lane Farm - it is on the left. Call at the farmhouse and they will escort you to the parking area where you will leave your car. They will then transfer your luggage to their buggy and take it to the hut. You will walk across the field (approx. 500m) as there is no vehicle access from this point.
Cooking basics are provided such as tea, filter coffee, milk, jam and a loaf of artisan bread are provided. Guests are also offered eggs from their hens, homemade sloe gin and homemade sweet treat.
Local shops
Barrasford Village Shop - local convenience store (1 mile and walkable)
Riverside Kitchen - owned by host Trudie (3 miles)
Bring your binoculars and go bird watching on site.
Get cosy and sit by the firepit.
Visit the farm animals.
Places to visit
Corbridge (11 miles) - a pretty village with a range of interesting shops and coffee houses.
Hadrian's Wall (25 miles) - you can walk the entire length of the Wall from Newcastle across to Cumbria. Why not walk a section of the Wall and visit one of the many forts along its path.
Wallington Hall (8 miles) - a National Trust property where a historical house meets rolling hills, woodlands and a walled garden.
Cragside (20 miles) - a National Trust property and the first house in the world to be lit by electricity.
Alnwick Castle and Alnwick Gardens (41 miles) - Home of the Duke and Duchess of Northumberland based in the historic Market Town. Also home to Barter Books - one of the largest second hand book shops.
Outdoor & active
Kielder Water (25 miles) - largest man made lake in Northern Europe. Kielder Forest and Kielder Observatory. Good for forest walks, water sports and observing the dark skies.
Chollerford (3 miles) - the local wild swimming spot.
Michael and Clare Lishman along with their son Paul and his wife, Trudie live at Fell Lane Farm. The Lishman family have farmed here for over 60 years. It is a 500 acre working farm with 600 breeding sheep, a herd of Pedigree Aberdeen Angus cattle, 100 acres of arable land, half a dozen happy hens (eggs available and included in breakfast box), a horse called Midnight and two working collie dogs!
Michael and Paul work full time on the farm, Clare is a teacher and Trudie runs her own coffee shop - the Riverside Coffee shop, situated 3 miles from the farm, on the Roman Wall pathway at Chollerford. Guests will sample some of her delicious home made sweet treats when they stay in the hut! They were looking to develop a new project on the farm and decided that a shepherds hut would compliment what they were doing as farmers.
They love Northumberland and wanted to share this beautiful part of the country with others. The hut is sited in one of their favourite areas on the farm. Many happy hours were spent there with the children, damming up the stream. It is such a lovely, tranquil spot that they decided to site their hut there so that guests could share the peace, quiet and natural beauty of the location.
Wildlife & Environment
The hut is situated in the corner of a pasture field that provides grazing for around 600 sheep and their lambs, next to a flowing burn (stream). Roe deer graze in the woodland and are often spotted early in the morning. An otter has been seen catching crayfish in the stream. Lots of wild birds live in the area - a heron, ducks, pheasants, partridge to name but a few. Last summer a woodpecker could be heard in the trees nearby. A bird spotting book and binoculars are provided - guests are invited to record all sightings.
The hut is perfectly cosy. You get a lovely warm welcome from the owners and little treats to enjoy. The location of the hut is remote but perfect for what we wanted and the owners kindly provide transport to the hut with your luggage. The only neighbours you'll see are the sheep in the next field and the only thing you can really hear is the stream (or rain). I would highly recommend booking here, the hot tub is also amazing!
04/10/2024
Hannah
This is without doubt one of the best places we have ever stayed. The complete peace and serenity experienced has recharged our batteries completely and we will be returning we feel as many times as we can to be in what has become our favourite place to be together. The family have ensured that every single requirement for you is provided, both in and outside of the Beautiful Shepherds hut. The night time sky was an absolute treat and we were amazed and unable to leave the warmth of the hot tub it was simple perfect. The family were so kind and welcoming and all of the thoughtful little touches were so appreciated. From the raspberry gin to the home bakes, fresh flowers, cosy vibes and handmade soaps. Indeed if you want time alone and the most idyllic surroundings of this enchanting place then we whole heartedly recommend this. The wildlife and beauty of nature that surrounds you here will leave a place in our hearts forever, Thank you for sharing.
23/09/2024
Bradley
We had a lovely time, it was very relaxing. The hut was well equipped and comfortable and the hosts were very helpful. There was plenty to do in the surrounding area if we wanted to go out
06/09/2024
Tori
Great stay in a new part of the UK for us to celebrate a birthday. Hosts were welcoming, had gone above and beyond with small touches and helpful recommendations. The accommodation itself was really well equipped so you had everything you needed to settle in quickly. Good location amongst several areas of interest, and lots of recommendations required. Ample supply of things like BBQ essentials, logs etc for making the most of the overall experience. Nicely decorated - they had taken time and care to think about every part of the accommodation inside and outside which made all the difference. The outside area particularly of this accommodation was well looked after, had multiple areas to enjoy when the weather was good and allowed you to enjoy the natural surroundings too - I don't quite know how it would work in the winter!
30/08/2024
Sarah
It was amazing from start to finish. Beautiful location, lovely accommodation. Could not fault anything.
16/08/2024
Helen
A relaxing off grid mid-week break. Fantastic from start to finish. The wood fired hot tub was a dream and the tranquil setting by the babbling burne was beautiful.
We were met and transported to the hut by ATV where home made made bread and sloe gin awaited in our Shepherd’s Hut in its own private field.
Though it felt remote and isolated, just as we wanted, the farmer was on hand if needed. They even chased off the neighbours cows when they made an unexpected visit.
We explored Hadrian’s Wall, observed Dark Skies, explored local towns and sampled local delicacies and brews.
Perfect and relaxing
12/08/2024
Richard
No pictures or words can describe this place, it was totally magical. It was just perfect, far better than we could ever have envisaged. We arrived at the farm slightly late due to traffic issues, the satnav they gave us, took us right to their door. The welcome we received was lovely, explaining about the hut and things to see and do around the area. We then parked our car, put are rucksacks etc in an ATV and was driven across the field to the hut, so much easier than carrying them. The hut itself had everything you need for a relaxing break and the setting is just perfect. The owners had left us fresh bread, milk, water, jam and a treat of raspberry gin. It also had fresh and instant coffee, tea and even hot chocolate with a jar of marshmallows to sprinkle on top. We were given instructions on how to light the hot tub burner and there were definitely more than enough logs for the hot tub, indoor and outdoor wood burners. So lovely not to have to purchase more, the owners said just use what you like. There's everything you need to make your stay special, they explained the fridge was small but showed us the net that goes in the stream to cool your wine and beers, a great touch.
28/06/2024
Andy
This place was amazing. Private, beautiful, and lots of lambs to watch. It was super clean. I'd probably only stay here if I were driving as public transport seems difficult.
17/05/2024
Hannah
Nestled in the heart of nature, my stay at Swinburne Huts was an unforgettable journey into the wild. Tucked away in a remote location, the huts offered a sanctuary of serenity, far from the distractions of modern life. The soothing sound of the river running past provided a constant melody, lulling me into a state of relaxation. As the sun dipped below the horizon, I indulged in the wood fire hot tub, surrounded by towering trees and the soft glow of starlight above. Cooking under the open sky on the provided BBQ added to the rustic charm of the experience. And for the adventurous spirit, nothing beat the thrill of cold plunging in the refreshing waters of the river, invigorating both body and soul. Each moment spent at Swinburne Huts was a reminder of the beauty and simplicity of life in nature, leaving me rejuvenated and inspired.
01/04/2024
Steph
Perfect, this shepherd’s hut is a gem. The location is secluded and the night sky from the hot tub is amazing. Nothing is missing from this hut it has everything that you could need. Hot shower, small but functional kitchen and log burner for those cold nights. Exceptionally clean and tidy even outside is beautiful landscaped. Friendly and helpful hosts with lovely welcome gifts.
18/09/2023
Sue
If you want a place to go and press your ‘reset’ buttons then this is the place. The positioning of the hut is perfect, you do not see a single person whilst there.
The stars at a night were amazing and just listening to the stream and all the nature around was very calming.
Inside the hut was spectacularly clean and we were beyond impressed with our experience
08/09/2023
Nikola D
Wow if you like remote and on your own no other huts around then this is ideal.
The hosts were brilliant and gave you extra touches like food boxes, cakes were fab that were left as a welcome gift, Hot Tub was brilliant and the stay was brilliant.
04/09/2023
Tina
We had a long weekend to relax and unwind.
Simply beautiful . Idyllic location, impeccable accommodation, stunning facilities and a lovely family running the place.
The additional touches of fluffy towel robes, tray bake cakes, damson gin and plenty of wood for the hot tub and fire pit really enhance your visit.
By far our favourite Canopy and Stars stay yet and one we would love to return to next year.
Highly recommended 5*
11/08/2023
Chris
Beautiful accommodation and surroundings, very relaxing and private. The hosts were very welcoming and helpful.
04/08/2023
Lisa
it was perfect! The shepherd's hut was in a beautiful, secluded location surrounded by trees, wild flowers, and a stream. The hut was spotless and very comfortable, with nice touches like flowers. Clare had kindly left homemade bread and chocolate brownies and gin for us. There was a hot tub, fire pit and BBQ and everything worked and was easy to use - loads of wood for the fire etc.
28/07/2023
Caryl
We had the dreamiest weekend away at the hut. The owners were so lovely and friendly and the whole set up is so stunning. It's hard to describe the pure sent of retreat you get at this place nestled in a field on the sheep farm away from anyone else. There were so many thoughtful touches and we're already planning when we can come back again.
09/06/2023
Laura
The hosts go above and beyond in the welcome, providing everything you need for your stay. They are lovely people who are rightfully proud of a brilliant location. The hut is a few minutes walk from the car through sheep fields and is not overlooked, tucked away in the corner of the field (fenced off from the sheep). There is a wood fired hot tub, a fire pit and a stove inside with an ample supply of wood provided. Amazing place and we will be going back!
26/05/2023
Jack
If you want to have a relaxed, peaceful and away from it all experience this is the place to be.
You may not be more than a short drive or a slightly longer walk to the nearest village but it feels like you are miles from absolutely anything.
To arrive and get the warmest of welcome's, the complimentary items and all the essentials provided for you, next time we will take much less just in case, to being left to your own devices confident that if there is any issue you know it will be dealt with, there is very little to think about.
Once we mastered the hot tub, got used to how quiet it was, realised that we had sheep for neighbours, that the stars are actually that bright, it was one of the most relaxing experiences you could wish for.
Hopefully it won't be to long before we can return, but seeing how busy the bookings are it could be a while.
P.S. the ingenious water borne wine cooler works a treat, just don't forget to empty it when you leave.
21/04/2023
Joanne
My partner and I stayed at Swinburne for our anniversary. We wanted some peace and quiet and time to ourselves in nature to just enjoy each other's company. We were blown away immediately when we arrived, the pictures definitely don't do it justice. The hosts were fantastic and so friendly. The hut was to such a high standard and we couldn't have asked for more. We loved every second of the stay.
28/10/2022
Fern
We had the most amazing stay here. It was a stay booked with intentions of staying put, so it's seclusion was perfect. We were met by Claire & Paul who kindly assisted with luggage as it's set away from the place you park your car. We were driven over fields and in the distance, appeared the most beautiful shepherds hut! The fire was on, it was superbly clean and we were set of 3 nights of pure relaxtion! It's very difficult to go 'off grid' these days but there were board games and clear skies for stargazing so we couldn't have wished for anything more! Something wholesome about a whistling kettle and a crackling fire!
21/10/2022
Danielle
Hosts couldn't have done more for us. From leaving a fresh loaf of bread and milk to giving us a lift to the hut with our bags.
The hut was immaculate and they have thought of everything to make your stay as comfortable as possible.
30/09/2022
Megan
Our stay at Swinburne was truly amazing from start to finish. The hosts are fabulous and nothing is too much trouble for them, we were made to feel really welcome. The hut itself is well thought out with lots of lovely touches both in terms of decor and facilities. The hot tub was lovely and the stargazing - WOW! I would highly recommend this place to everyone looking for a quiet, peaceful break, off the grid but with plenty of lovely places nearby to go off and experience.
23/09/2022
Rachael
One of the most fantastic places we have ever stayed. The hut was in a stunning secluded location. We really enjoyed spending our evenings in the hot tub looking at the stars. Lots of activities to do locally - walking, national trust properties and roman remains. The Lishmans couldn't be better hosts.
29/08/2022
Laura
Our stay was perfect from start to finish, the Shepard's Hut was so beautiful, the location was remote enough to relax but close enough to everything to explore the beautiful Northumberland countryside, we loved using the hot tub after a day exploring and BBQing and firepit whilst waiting to watch the stars
Everything was catered for, there were lots of lovely little touches around the hut, they really have thought of everything, I cannot recommend this place enough!
08/08/2022
Kelly
Outstanding. Beautiful secluded area. Everything we could of asked for and more. Extremely well thought out. We will definitely be suggesting to our friends and family as well as revisiting ourselves.
29/07/2022
Lorraine
We had a wonderfully relaxing weekend at Swinburne. Everything at the hut was to such a high standard and very spacious. The location is so peaceful and we loved listening to the sound of the stream and the wind in the trees. If you want somewhere to completely unwind, this is the place for you!
24/06/2022
Vanessa
This was an absolutely idyllic place to stay! The owners have thought of every detail, and it was such a comfortable and relaxing experience.
20/05/2022
Kathryn
We loved the Swinburne shepards hut so much in October 2021 we just had to visit again. This place is so unique and special and the perfect getaway for my birthday celebrations. The location is idyllic the perfect combination of private getaway and perfect location to explore the delights of Northumberland. The Shepard’s hut is very picturesque and has that camping under the stars feels with all the comforts from home. If you are wanting to get away for the hustle and bustle of life this is the perfect getaway to unwind and discover many hidden gems of Northumberland. We will certainly be visiting again, I am looking forward to meeting the hosts again. They super friendly and add lovely homely treats on your arrival. I highly recommend a stay here, top tip is get in that hot tub on a clear night to enjoy a bottle of bubbley under the stars - a highlight of our stay here. Thanks Lisa and Mike
02/05/2022
Lisa
We loved every minute of our weekend at the hut and only wish we could have stayed longer. We spent the days touring the Roman sites (all very close by) and the evenings sheep-watching and star-gazing from the hot tub. We’ve stayed in a few shepherd’s huts and this one was by far the most spacious - you can get in the bed from both sides, and the shower is big enough that you don’t bang your elbows on the sides when washing your hair! There was plenty of wood for the fires, and the charging points for phones were very useful if you needed to be in touch with the outside world. That being said, you are entirely secluded, and except for a few nosy lambs, you could hide away from everything, which was just what we wanted. Absolute heaven!
29/04/2022
Nina
Amazing from start to finish. Everything from our warm welcome on arrival, then the moment we got our first sight of the Shepherds hut took our breath away. The inside of the hut was amazing and all the extra little personal touches made it such a special break away. Watching the shooting stars from the hot tub made our stay even more magical and our hosts were amazing. 'A little bit of heaven'
13/12/2021
Seonaid
We had an absolutely brilliant time-everything been so carefully thought out and every wish catered for-a very high level of accomodation and the Lishmans were so friendly and helpful..the hut is perfectly situated to explore a stunning area, with so much to do even out of season. We can’t speak highly enough of the whole experience.
08/11/2021
Claire
This trip was booked as a 40th birthday present for my partner. we both have young children and live busy lives so just wanted someplace to relax and unwind together.
Everything about our stay was amazing. the accommodation was immaculate and the scenery was to die for. Also the hosts were so lovely and very helpful.
Only improvement would be to have some outside lights as it is pitch dark in the winter making it hard for hot tub at night. But when speaking to the host they said that they are getting fitted shortly.
05/11/2021
Paola
Very comfortable shepherds hut in a quiet rural location. Excellent hosts.
29/10/2021
Alastair
We loved everything about our stay. When we arrived we were greeted by Clare and paul who were so welcoming. We had a long journey and the weather wasn't great but as soon as we arrived we just felt so relaxed and calm. I honestly cannot recommend this place enough we loved everything about it and will be returning.
06/08/2021
Jenny
Fantastic accommodation, great location. Hosts were lovely and really welcoming.
30/07/2021
Dan
From start to finish this was an incredible stay. Such a warm welcome and fabulous hospitality with all the little treats and attention to detail. Nothing was left unconsidered, and we had such a peaceful and relaxing stay at this idylic base for our adventures around the surrounding Roman sites.
26/07/2021
Georgina
The definition of an oasis! Arrived directly from busy central London and enjoyed every second of our stay, listening to the little stream and the sheep. What an amazing sheperds hut, what a phenomenal location! If you want to properly unwind, THIS is where you have to go. Big thank you to the lovely and caring hosts.
23/07/2021
Felix
"The pictures do not do this place justice!" I Exclaimed as we were helpfully guided across the field, setting our eyes upon this beautifully picturesque hut and surrounding land. The owners of this amazing property were very welcoming, friendly and made us instantly feel at home. The hut is tastefully decorated, fully stocked with all your necessities. The hot tub is the perfect place to enjoy the garden and surrounding scenery, nature and beauty in every direction. We enjoyed a visit to the Riverside Kitchen, catering for Gluten Free, offering delicious home made meals and treats. The near by Bird of Pretty sanctuary was well worth the visit too. We will definitely be returning!
02/07/2021
Matthew
It was fantastic from beginning to end. Communication was fab and the hosts couldn’t have been any more helpful
18/06/2021
Karla
Such a lovely, relaxing time with the hot tub going and the lambs hopping about and peering through the fence. We only left the hut to walk down the road to the pub!
07/06/2021
Chris, Canopy & Stars
Reviews
The hut is perfectly cosy. You get a lovely warm welcome from the owners and little treats to enjoy. The location of the hut is remote but perfect for what we wanted and the owners kindly provide transport to the hut with your luggage. The only neighbours you'll see are the sheep in the next field and the only thing you can really hear is the stream (or rain). I would highly recommend booking here, the hot tub is also amazing!
04/10/2024
Hannah
This is without doubt one of the best places we have ever stayed. The complete peace and serenity experienced has recharged our batteries completely and we will be returning we feel as many times as we can to be in what has become our favourite place to be together. The family have ensured that every single requirement for you is provided, both in and outside of the Beautiful Shepherds hut. The night time sky was an absolute treat and we were amazed and unable to leave the warmth of the hot tub it was simple perfect. The family were so kind and welcoming and all of the thoughtful little touches were so appreciated. From the raspberry gin to the home bakes, fresh flowers, cosy vibes and handmade soaps. Indeed if you want time alone and the most idyllic surroundings of this enchanting place then we whole heartedly recommend this. The wildlife and beauty of nature that surrounds you here will leave a place in our hearts forever, Thank you for sharing.
23/09/2024
Bradley
We had a lovely time, it was very relaxing. The hut was well equipped and comfortable and the hosts were very helpful. There was plenty to do in the surrounding area if we wanted to go out
06/09/2024
Tori
Great stay in a new part of the UK for us to celebrate a birthday. Hosts were welcoming, had gone above and beyond with small touches and helpful recommendations. The accommodation itself was really well equipped so you had everything you needed to settle in quickly. Good location amongst several areas of interest, and lots of recommendations required. Ample supply of things like BBQ essentials, logs etc for making the most of the overall experience. Nicely decorated - they had taken time and care to think about every part of the accommodation inside and outside which made all the difference. The outside area particularly of this accommodation was well looked after, had multiple areas to enjoy when the weather was good and allowed you to enjoy the natural surroundings too - I don't quite know how it would work in the winter!
30/08/2024
Sarah
It was amazing from start to finish. Beautiful location, lovely accommodation. Could not fault anything.
16/08/2024
Helen
A relaxing off grid mid-week break. Fantastic from start to finish. The wood fired hot tub was a dream and the tranquil setting by the babbling burne was beautiful.
We were met and transported to the hut by ATV where home made made bread and sloe gin awaited in our Shepherd’s Hut in its own private field.
Though it felt remote and isolated, just as we wanted, the farmer was on hand if needed. They even chased off the neighbours cows when they made an unexpected visit.
We explored Hadrian’s Wall, observed Dark Skies, explored local towns and sampled local delicacies and brews.
Perfect and relaxing
12/08/2024
Richard
No pictures or words can describe this place, it was totally magical. It was just perfect, far better than we could ever have envisaged. We arrived at the farm slightly late due to traffic issues, the satnav they gave us, took us right to their door. The welcome we received was lovely, explaining about the hut and things to see and do around the area. We then parked our car, put are rucksacks etc in an ATV and was driven across the field to the hut, so much easier than carrying them. The hut itself had everything you need for a relaxing break and the setting is just perfect. The owners had left us fresh bread, milk, water, jam and a treat of raspberry gin. It also had fresh and instant coffee, tea and even hot chocolate with a jar of marshmallows to sprinkle on top. We were given instructions on how to light the hot tub burner and there were definitely more than enough logs for the hot tub, indoor and outdoor wood burners. So lovely not to have to purchase more, the owners said just use what you like. There's everything you need to make your stay special, they explained the fridge was small but showed us the net that goes in the stream to cool your wine and beers, a great touch.
28/06/2024
Andy
This place was amazing. Private, beautiful, and lots of lambs to watch. It was super clean. I'd probably only stay here if I were driving as public transport seems difficult.
17/05/2024
Hannah
Nestled in the heart of nature, my stay at Swinburne Huts was an unforgettable journey into the wild. Tucked away in a remote location, the huts offered a sanctuary of serenity, far from the distractions of modern life. The soothing sound of the river running past provided a constant melody, lulling me into a state of relaxation. As the sun dipped below the horizon, I indulged in the wood fire hot tub, surrounded by towering trees and the soft glow of starlight above. Cooking under the open sky on the provided BBQ added to the rustic charm of the experience. And for the adventurous spirit, nothing beat the thrill of cold plunging in the refreshing waters of the river, invigorating both body and soul. Each moment spent at Swinburne Huts was a reminder of the beauty and simplicity of life in nature, leaving me rejuvenated and inspired.
01/04/2024
Steph
Perfect, this shepherd’s hut is a gem. The location is secluded and the night sky from the hot tub is amazing. Nothing is missing from this hut it has everything that you could need. Hot shower, small but functional kitchen and log burner for those cold nights. Exceptionally clean and tidy even outside is beautiful landscaped. Friendly and helpful hosts with lovely welcome gifts.
18/09/2023
Sue
If you want a place to go and press your ‘reset’ buttons then this is the place. The positioning of the hut is perfect, you do not see a single person whilst there.
The stars at a night were amazing and just listening to the stream and all the nature around was very calming.
Inside the hut was spectacularly clean and we were beyond impressed with our experience
08/09/2023
Nikola D
Wow if you like remote and on your own no other huts around then this is ideal.
The hosts were brilliant and gave you extra touches like food boxes, cakes were fab that were left as a welcome gift, Hot Tub was brilliant and the stay was brilliant.
04/09/2023
Tina
We had a long weekend to relax and unwind.
Simply beautiful . Idyllic location, impeccable accommodation, stunning facilities and a lovely family running the place.
The additional touches of fluffy towel robes, tray bake cakes, damson gin and plenty of wood for the hot tub and fire pit really enhance your visit.
By far our favourite Canopy and Stars stay yet and one we would love to return to next year.
Highly recommended 5*
11/08/2023
Chris
Beautiful accommodation and surroundings, very relaxing and private. The hosts were very welcoming and helpful.
04/08/2023
Lisa
it was perfect! The shepherd's hut was in a beautiful, secluded location surrounded by trees, wild flowers, and a stream. The hut was spotless and very comfortable, with nice touches like flowers. Clare had kindly left homemade bread and chocolate brownies and gin for us. There was a hot tub, fire pit and BBQ and everything worked and was easy to use - loads of wood for the fire etc.
28/07/2023
Caryl
We had the dreamiest weekend away at the hut. The owners were so lovely and friendly and the whole set up is so stunning. It's hard to describe the pure sent of retreat you get at this place nestled in a field on the sheep farm away from anyone else. There were so many thoughtful touches and we're already planning when we can come back again.
09/06/2023
Laura
The hosts go above and beyond in the welcome, providing everything you need for your stay. They are lovely people who are rightfully proud of a brilliant location. The hut is a few minutes walk from the car through sheep fields and is not overlooked, tucked away in the corner of the field (fenced off from the sheep). There is a wood fired hot tub, a fire pit and a stove inside with an ample supply of wood provided. Amazing place and we will be going back!
26/05/2023
Jack
If you want to have a relaxed, peaceful and away from it all experience this is the place to be.
You may not be more than a short drive or a slightly longer walk to the nearest village but it feels like you are miles from absolutely anything.
To arrive and get the warmest of welcome's, the complimentary items and all the essentials provided for you, next time we will take much less just in case, to being left to your own devices confident that if there is any issue you know it will be dealt with, there is very little to think about.
Once we mastered the hot tub, got used to how quiet it was, realised that we had sheep for neighbours, that the stars are actually that bright, it was one of the most relaxing experiences you could wish for.
Hopefully it won't be to long before we can return, but seeing how busy the bookings are it could be a while.
P.S. the ingenious water borne wine cooler works a treat, just don't forget to empty it when you leave.
21/04/2023
Joanne
My partner and I stayed at Swinburne for our anniversary. We wanted some peace and quiet and time to ourselves in nature to just enjoy each other's company. We were blown away immediately when we arrived, the pictures definitely don't do it justice. The hosts were fantastic and so friendly. The hut was to such a high standard and we couldn't have asked for more. We loved every second of the stay.
28/10/2022
Fern
We had the most amazing stay here. It was a stay booked with intentions of staying put, so it's seclusion was perfect. We were met by Claire & Paul who kindly assisted with luggage as it's set away from the place you park your car. We were driven over fields and in the distance, appeared the most beautiful shepherds hut! The fire was on, it was superbly clean and we were set of 3 nights of pure relaxtion! It's very difficult to go 'off grid' these days but there were board games and clear skies for stargazing so we couldn't have wished for anything more! Something wholesome about a whistling kettle and a crackling fire!
21/10/2022
Danielle
Hosts couldn't have done more for us. From leaving a fresh loaf of bread and milk to giving us a lift to the hut with our bags.
The hut was immaculate and they have thought of everything to make your stay as comfortable as possible.
30/09/2022
Megan
Our stay at Swinburne was truly amazing from start to finish. The hosts are fabulous and nothing is too much trouble for them, we were made to feel really welcome. The hut itself is well thought out with lots of lovely touches both in terms of decor and facilities. The hot tub was lovely and the stargazing - WOW! I would highly recommend this place to everyone looking for a quiet, peaceful break, off the grid but with plenty of lovely places nearby to go off and experience.
23/09/2022
Rachael
One of the most fantastic places we have ever stayed. The hut was in a stunning secluded location. We really enjoyed spending our evenings in the hot tub looking at the stars. Lots of activities to do locally - walking, national trust properties and roman remains. The Lishmans couldn't be better hosts.
29/08/2022
Laura
Our stay was perfect from start to finish, the Shepard's Hut was so beautiful, the location was remote enough to relax but close enough to everything to explore the beautiful Northumberland countryside, we loved using the hot tub after a day exploring and BBQing and firepit whilst waiting to watch the stars
Everything was catered for, there were lots of lovely little touches around the hut, they really have thought of everything, I cannot recommend this place enough!
08/08/2022
Kelly
Outstanding. Beautiful secluded area. Everything we could of asked for and more. Extremely well thought out. We will definitely be suggesting to our friends and family as well as revisiting ourselves.
29/07/2022
Lorraine
We had a wonderfully relaxing weekend at Swinburne. Everything at the hut was to such a high standard and very spacious. The location is so peaceful and we loved listening to the sound of the stream and the wind in the trees. If you want somewhere to completely unwind, this is the place for you!
24/06/2022
Vanessa
This was an absolutely idyllic place to stay! The owners have thought of every detail, and it was such a comfortable and relaxing experience.
20/05/2022
Kathryn
We loved the Swinburne shepards hut so much in October 2021 we just had to visit again. This place is so unique and special and the perfect getaway for my birthday celebrations. The location is idyllic the perfect combination of private getaway and perfect location to explore the delights of Northumberland. The Shepard’s hut is very picturesque and has that camping under the stars feels with all the comforts from home. If you are wanting to get away for the hustle and bustle of life this is the perfect getaway to unwind and discover many hidden gems of Northumberland. We will certainly be visiting again, I am looking forward to meeting the hosts again. They super friendly and add lovely homely treats on your arrival. I highly recommend a stay here, top tip is get in that hot tub on a clear night to enjoy a bottle of bubbley under the stars - a highlight of our stay here. Thanks Lisa and Mike
02/05/2022
Lisa
We loved every minute of our weekend at the hut and only wish we could have stayed longer. We spent the days touring the Roman sites (all very close by) and the evenings sheep-watching and star-gazing from the hot tub. We’ve stayed in a few shepherd’s huts and this one was by far the most spacious - you can get in the bed from both sides, and the shower is big enough that you don’t bang your elbows on the sides when washing your hair! There was plenty of wood for the fires, and the charging points for phones were very useful if you needed to be in touch with the outside world. That being said, you are entirely secluded, and except for a few nosy lambs, you could hide away from everything, which was just what we wanted. Absolute heaven!
29/04/2022
Nina
Amazing from start to finish. Everything from our warm welcome on arrival, then the moment we got our first sight of the Shepherds hut took our breath away. The inside of the hut was amazing and all the extra little personal touches made it such a special break away. Watching the shooting stars from the hot tub made our stay even more magical and our hosts were amazing. 'A little bit of heaven'
13/12/2021
Seonaid
We had an absolutely brilliant time-everything been so carefully thought out and every wish catered for-a very high level of accomodation and the Lishmans were so friendly and helpful..the hut is perfectly situated to explore a stunning area, with so much to do even out of season. We can’t speak highly enough of the whole experience.
08/11/2021
Claire
This trip was booked as a 40th birthday present for my partner. we both have young children and live busy lives so just wanted someplace to relax and unwind together.
Everything about our stay was amazing. the accommodation was immaculate and the scenery was to die for. Also the hosts were so lovely and very helpful.
Only improvement would be to have some outside lights as it is pitch dark in the winter making it hard for hot tub at night. But when speaking to the host they said that they are getting fitted shortly.
05/11/2021
Paola
Very comfortable shepherds hut in a quiet rural location. Excellent hosts.
29/10/2021
Alastair
We loved everything about our stay. When we arrived we were greeted by Clare and paul who were so welcoming. We had a long journey and the weather wasn't great but as soon as we arrived we just felt so relaxed and calm. I honestly cannot recommend this place enough we loved everything about it and will be returning.
06/08/2021
Jenny
Fantastic accommodation, great location. Hosts were lovely and really welcoming.
30/07/2021
Dan
From start to finish this was an incredible stay. Such a warm welcome and fabulous hospitality with all the little treats and attention to detail. Nothing was left unconsidered, and we had such a peaceful and relaxing stay at this idylic base for our adventures around the surrounding Roman sites.
26/07/2021
Georgina
The definition of an oasis! Arrived directly from busy central London and enjoyed every second of our stay, listening to the little stream and the sheep. What an amazing sheperds hut, what a phenomenal location! If you want to properly unwind, THIS is where you have to go. Big thank you to the lovely and caring hosts.
23/07/2021
Felix
"The pictures do not do this place justice!" I Exclaimed as we were helpfully guided across the field, setting our eyes upon this beautifully picturesque hut and surrounding land. The owners of this amazing property were very welcoming, friendly and made us instantly feel at home. The hut is tastefully decorated, fully stocked with all your necessities. The hot tub is the perfect place to enjoy the garden and surrounding scenery, nature and beauty in every direction. We enjoyed a visit to the Riverside Kitchen, catering for Gluten Free, offering delicious home made meals and treats. The near by Bird of Pretty sanctuary was well worth the visit too. We will definitely be returning!
02/07/2021
Matthew
It was fantastic from beginning to end. Communication was fab and the hosts couldn’t have been any more helpful
18/06/2021
Karla
Such a lovely, relaxing time with the hot tub going and the lambs hopping about and peering through the fence. We only left the hut to walk down the road to the pub!
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
The hut is perfectly cosy. You get a lovely warm welcome from the owners and little treats to enjoy. The location of the hut is remote but perfect for what we wanted and the owners kindly provide transport to the hut with your luggage. The only neighbours you'll see are the sheep in the next field and the only thing you can really hear is the stream (or rain). I would highly recommend booking here, the hot tub is also amazing!
04/10/2024