Tanaduke | Yurt in Gloucestershire | Canopy & Stars
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Named after a character in a Fitzgerald novel, Tanaduke is peppered with Art Deco luxuries like a vintage chest, potted palms, and geometric prints. With dark sheepskins, white canvas and flashes of silver he truly is a Bright Young Thing. Your neighbouring yurt Hildegarde is a little further up the field, so booking both together as a group would be great fun, but they really are quite private too if you want to book just one. You'll each have outdoor space with great views and chunky logs to sit around the camp fire. The king size bed and glam Directors Chairs are perfect for lounging on whilst reading classics or playing a good old fashioned game of dominoes. There’s also a wood burner, kitchenette and wash basin, and you can have two extra mattresses laid out so your little guys and dolls can camp along too.
Outside past the lovely fallen barn and lantern-lit trees and next to the farmhouse about 50 m away, you'll find the hay barn with its pastel-coloured beach hut bathrooms (you’ll have a key for your own private booth). Say hello to Maggie and Henry Weston (an ode to the cider consumed in lockdown!), Mrs Mills' very friendly cats. There's also a communal snug in here with blankets and board games. Tea and buns are served in the communal kitchen (when it rains, you get extra!), a very short walk from your yurt.
Mrs Mills has fine taste in food and rubs shoulders with all the best local producers, having given up the high life managing La Fromagerie in London - you'll see for yourself in the complimentary breakfast hamper delivered to you on your first morning. For supper, take one of Mrs Mills’ delicious One Pots to heat up on the stove and sourdough bread to mop it up, then finish off with some homemade marshmallows for the camp fire and a foraged cocktail! To burn it all off again, make dens in the ancient trees or go canoeing along the Wye.
***If you book all four yurts together, you can pitch three more tents at £20 per tent per night. Please call 0117 204 7830 to book***
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Essentials
The important stuff
Check in: 2:30 pm
Check out: 10:30 am
Please note if you are booking to stay during winter months the yurts aren't insulated and it will get chilly especially at night, so it's important to get the fire on early when you wake up! Therefore only bookings for couples (no children) will be accepted. Heat bricks, coal and wood will all be provided, as well as ingredients for a boozy hot chocolate!
Please bring wellies or walking shoes and kites to fly on May Hill
Hot tub is £50 per stay, payable directly to the owner
Sleeping arrangements
1 king size
Extra space available
Space
for 2 children
no charge.
for 2-18 years, or £15 for adults on single mattresses - please call 0117 204 7830 to book
Space
for 1 baby
no charge.
- travel cot, high chair, fire guards and toys can be provided
Space
for 2 pets
from £20 per pet per stay
Kids & Pets
Children are very welcome. Well-behaved dogs welcome, but please be aware that there are free-range chickens onsite
Cooking
Wood burner and cool box in the the yurt
BBQ next to yurt
Communal kitchen in an old shed behind Tanaduke equipped with a double oven with hob, dishwasher, American fridge freezer with ice dispenser, well-stocked freezer with ice lollies and ice creams to buy. It also has a table and 4 chairs so a small group can eat together. You can also pick up daily tea and buns with a great selection of tea and coffee, as well as hot chocolate and marshmallows (all included)
Washing
Private hot shower and flushing loo in lockable 'beach hut' in the hay barn 90 m away (one key given per yurt). The bathroom is up a flight of stairs. If there is difficulty with stairs please contact Nicola directly.
Heating, lighting & bedding
The wood-burner is the main source of heat
Outdoor firepit
All bedding provided
Towels and bathrobes provided in wicker beach bag
Solar lights and torches in yurt
Extra plug sockets in the communal snug
Entertainment
There are lots of board games, books and toys in the snug
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Getting there
May Hill Glamping, Dursley Cross Farm, Gloucester Road, Longhope, GL17 0RA
What3Words: ///charm.removing.deriving - What3Words is a new more accurate version of a postcode. This will take you to the main road turnoff so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport:
The nearest train station is Gloucester (8 miles away). Depending on arrival times, it may be possible to arrange pick ups.
Taxi's are available to/from Gloucester from £20 per trip. Due to the rural location of the site, taxi services are not as spontaneous as they are in cities - if you are planning to explore the area, make sure you pre-book taxi's with Nicola to avoid disappointment. There is no bus service so you must arrange pick ups with Nicola or take a taxi to the site.
By car:
Follow the W3W until you reach May Hill & Clifford Mesne. Take the next entrance directly off the A40 next to national speed limit sign and the parking area is in the yard. Once parked, come up to the black door and ring the old bell where your host will greet you.
Parking is about 100m from the yurt.
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Food & Drink
At Mrs Mills Yurts
Complimentary breakfast hamper with tea or coffee delivered on your first morning
Complimentary tea and buns every day at 4pm
Extras available to buy (please order in advance):
Mrs Mills’ one pot dinners available to order and heat up on your woodburner – enquire for details
Breakfast packs - croissants & jam, yoghurt, muesli & mixed berries, bacon, eggs and sourdough or halloumi, mushroom, spinach and sourdough to cook yourselves
Cocktails, prosecco, wine, giant marshmallows, chocolate, olives, crisps and cinnamon swirls available to buy in The Snug
BBQ boxes - meat from Andy Creese a local award winning butcher, with bread rolls, salad and charcoal
Cheese hampers - a selection of 4 cheeses with biscuits, chutney and apples/celery/figs
A deli box can be delivered if you ask beforehand
Nicola can arrange cheese and wine tastings or afternoon tea – contact her directly after booking to discuss
Local shops:
Village shop in Longhope (2.6 miles)
The Forest Bakehouse (2.5 miles)
Pubs & Restaurants:
Glasshouse (1.8 miles) - great food, local beer – kids only allowed outside
Severn & Wye Smokery (8.6 miles) - dinner Fridays only – must be booked. The best lunch every day! Smoked fish platters, crab, lobster, fish and chips to die for!
The Red Hart (4.2 miles) - amazing pies, special board changes, lovely beer garden in pretty village with nice kids play area
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Activities
At Mrs Mills' Yurts:
Play board games in the snug
Make dens in the trunks of the fallen trees in the dell where primroses grow in the Spring
The owner Nicola often has a mobile nail tech come to the site – contact her directly after booking to discuss
Ross-on-wye (7.9 miles) - a lovely little market town where you can walk along the river, or organise a canoe trip and stop pub to pub. Buses directly from the village
Cheltenham (17 miles) - for some spa town shopping - drivable within half an hour
The heart of the Cotswolds are reachable in under an hour
Outdoor & Active:
May Hill (1.1 miles) - the views are breathtaking and the wild ponies are friendly
Symonds Yat (15.6 miles) - climb the rock (easier than it sounds) and look for the Peregrine Falcons that nest there
Wye Valley (10 miles) - canoe the Wye, take a cider trail
The Forest of Dean (11.6 miles) - hire bikes with Pedalabikeaway and go off road or amble on the family trail. Go Ape! and swing through the trees. Archery, shooting, walking, foraging
Read more
Meet your hosts
Meet "Mrs Mills" Nicola:
Nicola and her young family took on the huge project of restoring the derelict listed farmhouse 3 years ago and traded in her life in the big smoke (running La Fromagerie!). She's an expert on fine foods and will let you in on all the best local secrets and cook you up some delicious food. Mrs Mills not-so-secretly wishes she lived in the Jazz Age and picked vintage trinkets and colonial wonders to fill her yurts with.
Mrs Mills Senior (Nicola's lovely mother in law Linda) also helps out. She taught Nicola everything she knows about baking and, quite frankly, it's a treat if you get to sample her scones!
Wildlife & Environment:
The land is on the slopes of May Hill which is a National Trust Landmark between Ross-on-Wye and Gloucester. Climbing to the summit (approx 30-40 minutes walk) will see you at around 300 m high with far reaching views across the Malverns, The Severn Valley and Wales. There are wild ponies on the hill and rare breed protected cattle. The wildflowers are also stunning – a Bluebell picnic on the handcrafted bench is a must.
There is also a nature trail in the old quarry to the west of the property (also a very easy 45 minute walk) where you will see birds of prey and many wild flowers.
Named after a character in a Fitzgerald novel, Tanaduke is peppered with Art Deco luxuries like a vintage chest, potted palms, and geometric prints. With dark sheepskins, white canvas and flashes of silver he truly is a Bright Young Thing. Your neighbouring yurt Hildegarde is a little further up the field, so booking both together as a group would be great fun, but they really are quite private too if you want to book just one. You'll each have outdoor space with great views and chunky logs to sit around the camp fire. The king size bed and glam Directors Chairs are perfect for lounging on whilst reading classics or playing a good old fashioned game of dominoes. There’s also a wood burner, kitchenette and wash basin, and you can have two extra mattresses laid out so your little guys and dolls can camp along too.
Outside past the lovely fallen barn and lantern-lit trees and next to the farmhouse about 50 m away, you'll find the hay barn with its pastel-coloured beach hut bathrooms (you’ll have a key for your own private booth). Say hello to Maggie and Henry Weston (an ode to the cider consumed in lockdown!), Mrs Mills' very friendly cats. There's also a communal snug in here with blankets and board games. Tea and buns are served in the communal kitchen (when it rains, you get extra!), a very short walk from your yurt.
Mrs Mills has fine taste in food and rubs shoulders with all the best local producers, having given up the high life managing La Fromagerie in London - you'll see for yourself in the complimentary breakfast hamper delivered to you on your first morning. For supper, take one of Mrs Mills’ delicious One Pots to heat up on the stove and sourdough bread to mop it up, then finish off with some homemade marshmallows for the camp fire and a foraged cocktail! To burn it all off again, make dens in the ancient trees or go canoeing along the Wye.
***If you book all four yurts together, you can pitch three more tents at £20 per tent per night. Please call 0117 204 7830 to book***
Please note if you are booking to stay during winter months the yurts aren't insulated and it will get chilly especially at night, so it's important to get the fire on early when you wake up! Therefore only bookings for couples (no children) will be accepted. Heat bricks, coal and wood will all be provided, as well as ingredients for a boozy hot chocolate!
Please bring wellies or walking shoes and kites to fly on May Hill
Hot tub is £50 per stay, payable directly to the owner
Sleeping arrangements
1 king size
Extra space available
Space
for 2 children
no charge.
for 2-18 years, or £15 for adults on single mattresses - please call 0117 204 7830 to book
Space
for 1 baby
no charge.
- travel cot, high chair, fire guards and toys can be provided
Space
for 2 pets
from £20 per pet per stay
Kids & Pets
Children are very welcome. Well-behaved dogs welcome, but please be aware that there are free-range chickens onsite
Cooking
Wood burner and cool box in the the yurt
BBQ next to yurt
Communal kitchen in an old shed behind Tanaduke equipped with a double oven with hob, dishwasher, American fridge freezer with ice dispenser, well-stocked freezer with ice lollies and ice creams to buy. It also has a table and 4 chairs so a small group can eat together. You can also pick up daily tea and buns with a great selection of tea and coffee, as well as hot chocolate and marshmallows (all included)
Washing
Private hot shower and flushing loo in lockable 'beach hut' in the hay barn 90 m away (one key given per yurt). The bathroom is up a flight of stairs. If there is difficulty with stairs please contact Nicola directly.
Heating, lighting & bedding
The wood-burner is the main source of heat
Outdoor firepit
All bedding provided
Towels and bathrobes provided in wicker beach bag
Solar lights and torches in yurt
Extra plug sockets in the communal snug
Entertainment
There are lots of board games, books and toys in the snug
May Hill Glamping, Dursley Cross Farm, Gloucester Road, Longhope, GL17 0RA
What3Words: ///charm.removing.deriving - What3Words is a new more accurate version of a postcode. This will take you to the main road turnoff so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport:
The nearest train station is Gloucester (8 miles away). Depending on arrival times, it may be possible to arrange pick ups.
Taxi's are available to/from Gloucester from £20 per trip. Due to the rural location of the site, taxi services are not as spontaneous as they are in cities - if you are planning to explore the area, make sure you pre-book taxi's with Nicola to avoid disappointment. There is no bus service so you must arrange pick ups with Nicola or take a taxi to the site.
By car:
Follow the W3W until you reach May Hill & Clifford Mesne. Take the next entrance directly off the A40 next to national speed limit sign and the parking area is in the yard. Once parked, come up to the black door and ring the old bell where your host will greet you.
Complimentary breakfast hamper with tea or coffee delivered on your first morning
Complimentary tea and buns every day at 4pm
Extras available to buy (please order in advance):
Mrs Mills’ one pot dinners available to order and heat up on your woodburner – enquire for details
Breakfast packs - croissants & jam, yoghurt, muesli & mixed berries, bacon, eggs and sourdough or halloumi, mushroom, spinach and sourdough to cook yourselves
Cocktails, prosecco, wine, giant marshmallows, chocolate, olives, crisps and cinnamon swirls available to buy in The Snug
BBQ boxes - meat from Andy Creese a local award winning butcher, with bread rolls, salad and charcoal
Cheese hampers - a selection of 4 cheeses with biscuits, chutney and apples/celery/figs
A deli box can be delivered if you ask beforehand
Nicola can arrange cheese and wine tastings or afternoon tea – contact her directly after booking to discuss
Local shops:
Village shop in Longhope (2.6 miles)
The Forest Bakehouse (2.5 miles)
Pubs & Restaurants:
Glasshouse (1.8 miles) - great food, local beer – kids only allowed outside
Severn & Wye Smokery (8.6 miles) - dinner Fridays only – must be booked. The best lunch every day! Smoked fish platters, crab, lobster, fish and chips to die for!
The Red Hart (4.2 miles) - amazing pies, special board changes, lovely beer garden in pretty village with nice kids play area
Ross-on-wye (7.9 miles) - a lovely little market town where you can walk along the river, or organise a canoe trip and stop pub to pub. Buses directly from the village
Cheltenham (17 miles) - for some spa town shopping - drivable within half an hour
The heart of the Cotswolds are reachable in under an hour
Outdoor & Active:
May Hill (1.1 miles) - the views are breathtaking and the wild ponies are friendly
Symonds Yat (15.6 miles) - climb the rock (easier than it sounds) and look for the Peregrine Falcons that nest there
Wye Valley (10 miles) - canoe the Wye, take a cider trail
The Forest of Dean (11.6 miles) - hire bikes with Pedalabikeaway and go off road or amble on the family trail. Go Ape! and swing through the trees. Archery, shooting, walking, foraging
Nicola and her young family took on the huge project of restoring the derelict listed farmhouse 3 years ago and traded in her life in the big smoke (running La Fromagerie!). She's an expert on fine foods and will let you in on all the best local secrets and cook you up some delicious food. Mrs Mills not-so-secretly wishes she lived in the Jazz Age and picked vintage trinkets and colonial wonders to fill her yurts with.
Mrs Mills Senior (Nicola's lovely mother in law Linda) also helps out. She taught Nicola everything she knows about baking and, quite frankly, it's a treat if you get to sample her scones!
Wildlife & Environment:
The land is on the slopes of May Hill which is a National Trust Landmark between Ross-on-Wye and Gloucester. Climbing to the summit (approx 30-40 minutes walk) will see you at around 300 m high with far reaching views across the Malverns, The Severn Valley and Wales. There are wild ponies on the hill and rare breed protected cattle. The wildflowers are also stunning – a Bluebell picnic on the handcrafted bench is a must.
There is also a nature trail in the old quarry to the west of the property (also a very easy 45 minute walk) where you will see birds of prey and many wild flowers.
We had the most wonderful stay at Tanaduke, this is a really magical place. So many luxurious and thoughtful touches throughout our stay - from the quality of the lovely and comfortable bed/linen, to the plentiful supplies of crockery, to our private bathroom . But the most amazing touches were Nicola’s hosting. The breakfast hamper was incredible, as was our welcome drink on a beautiful sunny September evening. We’d pre-booked the hot tub so everything was ready on arrival and we were lucky for a clear night to relax and watch the stars. The children both have asked to go back for their birthdays and I’d absolutely love to make it a birthday tradition for me too! Thank you Nicola - you have created something completely wow! We had fresh baked goods each day available in the brilliantly kitted out shared kitchen.
15/09/2023
nicola
We had a fabulous time at the camping site. The Yurt was very comfy and cosy and had all we needed. Good private bathroom. Beautiful location, lots of space for children to play and space to sit out and dine. Great communal kitchen with good equipment. Lovely breakfast on first day and many more extras from the hosts.
28/07/2023
ilona
We've just returned from a brilliant 4-night family escape at Mrs Mills Yurts and we all absolutely loved it!
From Nicola's warm welcome to the beautiful yurt, amazing breakfast hamper, fab hot tub, excellent facilities and gorgeous grounds, we couldn't have asked for more - and Nicola couldn't have been more friendly and helpful. Having two young children (one under 2), it was the perfect balance of enjoying the great outdoors but also having access to our own private bathroom as well as a kitchen with fridge, kettle and microwave.
The kids absolutely loved the wood-fired hot tub and we could barely keep them out!
We walked up May Hill, cycled the Forest of Dean family trail and did Go Ape (all of which I'd also recommend), but we also had just as much fun back at the yurt, cooking our meals over the fire, splashing in the hot tub, playing in the grounds and visiting the goats and ducks.
Thanks so much for a fab stay Nicola! We don't normally visit the same place twice as we like to mix it up, but I think we'll be back :-)
24/07/2023
Sarah
Lovely site. Host was very hospitable. The tent was great. My boy enjoyed it. Nice location as well.
05/09/2022
Reza
Just wow. From the moment we got there, till the moment we left what a wonderful weekend. So many unique touches that made the stay special and the hostess was wonderfully welcoming and friendly. The accommodation was wonderful and we all loved the log fired hot tub. The Saturday night we paid to try some of the one pot meals, which were left in your own fridge to cook on the stove. An amazing breakfast hamper was dropped off at our door the Saturday morning still warm and fresh. Just everything about the weekend was wonderful, and the whole family thoroughly loved the stay and felt chilled out and relaxed. Would highly recommend and have even had friends book for the summer on the back of it.
17/06/2022
Sarah
Can’t rate the stay highly enough. The owner was lovely and nothing was a problem. Breakfast was amazing and the dinner we ordered delicious.
15/05/2022
Sam
Amazing beautiful yurt, friendly and relaxed. Really enjoyed ourselves here and would definitely come back. Perfect for kids too. Our little boy loved chasing the chickens and running round.
13/05/2022
Jodie
Where do I begin … Nicola gave us a lovely welcome, even left cake for everyone in the kitchen, explained everything to us, had our hot tub warm and ready ? Ordered some food off hr for our evening meal ( amazing) had it over a candle light dinner in the yurt
11/03/2022
Joy
Had the nicest couple of nights stay. The Yurt was amazing, so cosy, hot tub was brilliant, much nicer than your usual hot tubs. Nicola is a brilliant host and nothing was too much trouble. We ordered a couple of her one pot meals to cook on the stove and they were absolutely delicious and would 100% recommend. Already looking at dates for next year to visit again.
01/10/2021
Louisa
We had the most relaxed and luxurious stay in Tanaduke - our yurt. Every small detail had been thought about and the site is just lovely.
14/06/2021
Kathryn
We had a really fantastic weekend in Mrs Mills' Yurts. The site was gorgeous and great for kids to explore and lots of walks nearby. It is really beautiful but also very private if you want a adult break. Our Yurt (Tanaduke) was wonderful and Nicola had thought of everything. The breakfast hamper was incredible and full of delicious local produce- enough for 2 or 3 breakfasts! Nicola also does food you can order for the evening to cook on your woodburner (it was very wet so no BBQ for us) and her cooking is delicious. It made the weekend so relaxing. She also had our hot tub ready when we arrived. The only thing that wasn't perfect was the British weather but despite that we had a fun, relaxing and luxurious weekend. We are definitely going to go back.
22/05/2021
Angela
Absolutely lovely, every detail was thought of and the touch of the breakfast hamper was brilliant. We also loved that some homemade cakes were left for us one day! Despite COVID Nicola still found a way to make the stay personal and special.
06/10/2020
Tamsin
Fantastic stay - the campsite and surrounding countryside was beautiful, and the host had thought of everything. Hot tub, waterfall shower, woodburner, complementary homemade cakes, overflowing breakfast hamper... The best of all possible worlds.
08/09/2019
Thomas
Tanaduke is a wonderfully luxurious yurt, that takes you back in time in a easy and subtle way. The attention to detail is incredible, from personal touches, to clever decoration that doesn't compromise the usability of the yurt. We wanted for nothing, we had the best of the great outdoors - cooking on open fire, toasting marshmallows and a hot tub with stunning views. (And the modern comforts - hot showers, kitchen facilities and somewhere to go if the weather turned.) Nicola was an outstanding host, who made us feel welcome from the minute we arrived. If you visit you must order food - presented beautiful and super tasty, we are really spoilt. The weekend was over too quickly, and we will hope to return in the future. Perfect get away, even with an energetic toddler!
31/05/2019
Louise
Fantastic location, excellent hosts and first class accommodation/food.
I could not rate this place high enough and would thoroughly thoroughly recommend.
18/05/2019
Stewart
A lovely warm welcome, the owner was on hand when needed, great location, lots to do and see.
02/03/2019
Emily
Perfect! Relaxing break! Hot tub was a bonus - our 14 year old loved it and was a chance for all of us to disconnect.
20/08/2018
Emma
It was really good so much attention to detail. Our host Mrs Mills was beyond helpful from the friendly emails when arranging our visit to the homemade scones and hampers on arrival to helping us light a fire. We had a brilliant holiday I would highly recommend it!
15/06/2018
Kerry
We stayed for 3 nights with relaxation in mind, we had a brilliant time and it was just the setting that we needed to unwind. From our host to our accommodation and facilities were absolutely faultless and we couldn't have asked for a better trip away.
09/11/2017
Lee
Our stay in Tanaduke at Mrs Mills yurts was everything we hoped it would be and more . The yurt was spacious, yet cosy and comfortable and in a beautiful location . It was not too tricky to find and lots of lovely places to walk in the area that was all clearly detailed in the welcome pack . Mrs Mills was so accommodating and helpful and had thought of everything you might need available to you . The bathroom and toilet was in a separate building and was very clean , with luxurious toiletries and a lovely hot powerful shower . The meals avaialable to order from Mrs Mills were absolutely delicious and the complimentary cakes on offer were scrumptious .
04/10/2017
Alice
It was fabulous !
We arrived on the pouring rain but Nicola was out coat on showing us where to park to unload the car easily and telling us anything we needed to know !
She then delivered a beautiful cream tea !
We felt so welcome !
The yurt was immaculate and clean and beautiful !
The garden and surrounding area is also well tended.
We met other nice people staying I. The yurts too!
We did a nice walk to May Hill.
We played on the lawn between the yurts , football, frisbee and badminton that we took along . When it rained we snuggled inside and played games .
We toasted marshmallows every night on the fire because we could !
I found the whole break totally relaxing. There were beautiful sunsets , I liked sitting in bed with the yurt door open watching the sunrise and sunset !
It was nice with the outdoor tables and chairs and lots round the fire too!
We visited a local pub the farmers boy - the food was scrummy !
We were so cosy and comfortable !
Our teenage sons loved it too , it was a magical experience , we ha e awesome memories of this trip ❤️
21/07/2017
Tat b
Beautiful location and wonderful host. We were blown away by all the extra little touches provided by Nicola.
13/02/2017
Michael
It was great. Everything was brilliant and the welcome was amazing,
26/10/2016
Dave
wonderful!
Watched shooting stars sitting outside the yurt after eating a fabulous meal by the camp fire cooked by Nicola and delivered to our plates. Delicious cream tea on arrival (you can tell as a family we are obsessed by food).
Great yurt, with all you needed (or didn't realise you did!)
thanks for a lovely stay
22/10/2016
tanya
Stayed here two nights for our mini moon. We had the best time. The yurt was clean and very comfortable and attention to detail was excellent. The log fire kept us warm and breakfast in the morning was lovely. We will definitely be back.
21/09/2016
Joseph
Fantastic Yurt and Cosy weekend stay, just as described.
09/09/2016
Melanie
We had such a wonderful stay with Everyone at Mrs Mills yurts. They had everything covered, to pots and pans to your own private bathroom, delicious cakes daily and beautiful yurts.
We were a family of 4 in one yurt and there was plenty of room, we were fortunate with the weather but if it had rained there were plenty of games and the extra snug room to relax in. I do like constructive critism, but in all honestly, there is nothing to say, it was perfect. We will be back. Thank you so much.
09/08/2016
Rose
Dreamy weekend in beautiful countryside with all the little luxuries thrown in! Nicola and Gary were superb hosts and we had such a good weekend that we are sure to return!
22/07/2016
Laura
The whole experience from start to finish was brilliant. Nicola has literally thought of everything and we had a wonderful weekend. The yurt has everything you could possibly need (and the bed is one of the most comfortable we've slept in), the private 'beach-hut' bathroom is just like a plush hotel bathroom and the breakfast hamper was just amazing, and lasted us two days as there was so much. There is also the added bonus of delicious cake every afternoon - it really was a great weekend - we'll definitely be back and aren't sure whether we can go back to normal camping now!
08/07/2016
Elaine
From the first welcome email, to the delicious choices for the one pot dinners, the arrival tea & homemade tiffin, the amazing yurt with everything you could possibly need to the lovely grounds and play area/trampoline for the children - this is nothing short of fabulous. A gorgeous breakfast hamper along with the arrival of Maggie the cat hoping you will share some bacon. Each time I thought "oh gosh I could really do with ...", it was magically there. This place is perfect for an escape from city life but the really warmth, character & heart of this lovely place is Mrs Mills herself - it's her little touches, her friendly welcome & goodbye, her delectable cakes & the magical way she seems to appear just when you need directions or a suggestion for dinner. Exceptional X
01/06/2016
Annie
We had a wonderful 3 nights stay in Tanaduke. The Mills family were so welcoming and went above and beyond to make our stay so memorable. The yurt had everything we needed with a really comfy bed, a wood burner with smoke wood and fire lighters, fresh flowers, lovely furniture and decor and outside, a BBQ, gas stove and camp fire setting plus table and chairs. Our children had an amazing time playing with the owner's children and they were made very welcome. A lovely hamper was delivered to our yurt on the first morning and fresh cakes were available in the snug every afternoon. The private bathroom had a lovely shower. We also had a daily washing up service! Nicola Mills was so helpful in advising of places to eat or visit and nothing was too much trouble. We had a wonderful stay.
29/05/2016
Claire
A beautiful yurt,location and hosts that couldn't do enough for you. Couldn't recommend more. Despite a severe storm and illness on our part we had a wonderful time. We'll be back!
07/02/2016
Mel
We're in love with Tanaduke! What a perfect stay with amazing hosts. The yurt is fantastic with loads of special little details like a decanter of sherry to help yourself to, dressing gowns and hot water bottles which all certainly helped us out as it was freezing when we stayed! It was nice and cosy in the yurt once you get the stove going though. There is also an indoor (and heated!) loo and shower less than a minutes walk from the yurt which was a big bonus!
Nicola and Gary were the best hosts. A breakfast hamper arrived on our first morning with bacon and eggs and fresh croissants and all sorts of other delicious treats. We had one of their lovely one pot dinners to heat up on the stove too which was really tasty! Nicola even brought us some incredible irish coffees too to warm us up one evening when it was particularly chilly! Nothing was too much trouble for them.
There are lovely local pubs within walking distance (15/20mins) which is always good as well!
Couldnt recommend this place highly enough. Thanks so much for an amazing stay!!
20/11/2015
Al
Fabulous peaceful place to stay...lovely warm hosts. Would recommend turnstile to every one..
20/10/2015
julie
Had a lovely time from the moment we arrived, owners were very helpful even before we arrived making sure we had everything we needed/required as we had a 6 month old ****fantastic***** we were comfortable warm and well looked after I have never felt so relaxed
16/10/2015
Kevin
we had a wonderful stay for 3 nights in tanaduke was a lovely setting with great facilities. Nicole the host was very welcoming and her breakfast hamper which was a welcomed treat , and her one pot curry dish was out of this world, it came to us as a hamper well presented and tasted yummy. mmmm. must say also that every afternoon we had fresh cakes (all home made ) and pot of tea compliments of the host .
09/10/2015
karen
We had a great time at Tanaduke. Nicola was very welcoming and the yurt itself had everything we needed. The snug with fridge, tea making facilities and private bathroom was an added bonus, especially as we weren't great at keeping the log burner going so could go up there for a quick cuppa and a warm up! We would definitely go back again, perhaps when our two children (aged almost 3 and 7 months respectively) are a little older. Although out toddler loved it, I don't think the baby appreciated our lack of fire starting ability! Weather not great and as we went early in October, the nights drew in fairly early so not much chance of sitting out til late. Would recommend a stay in late spring and through the Summer or very early Autumn to make the most of the evenings and warmer temperatures. But overall we loved our adventure! (and being treated with cakes and buns every afternoon was very nice indeed!)
05/10/2015
Charlotte
We had the best weekend glamping. As we are used to camping this was luxury for us! The weather was kind, which made our weekend extra special. BBQ in October - who would have thought!
A lovely, relaxing stay in a beautiful location with yummy food and drink!
23/09/2015
Elaine
Excellent accommodation and very welcoming hosts
04/09/2015
Gillian and Roger
Food is at the heart of Mrs Mills' Yurts; a complimentary breakfast hamper of local produce on your first morning, homemade frozen meals ready for you to defrost and enjoy around the campfire, home baked buns and tea every morning… you can even get a discount on a tour of the local brewery. On top of all of that, lovely plush white linen, a snug with board games and blankets, campfires and fairy light holders in the trees make this a really cosy and indulgent experience; take your stretchy trousers!
02/06/2015
Nina, Canopy & Stars
Reviews
We had the most wonderful stay at Tanaduke, this is a really magical place. So many luxurious and thoughtful touches throughout our stay - from the quality of the lovely and comfortable bed/linen, to the plentiful supplies of crockery, to our private bathroom . But the most amazing touches were Nicola’s hosting. The breakfast hamper was incredible, as was our welcome drink on a beautiful sunny September evening. We’d pre-booked the hot tub so everything was ready on arrival and we were lucky for a clear night to relax and watch the stars. The children both have asked to go back for their birthdays and I’d absolutely love to make it a birthday tradition for me too! Thank you Nicola - you have created something completely wow! We had fresh baked goods each day available in the brilliantly kitted out shared kitchen.
15/09/2023
nicola
We had a fabulous time at the camping site. The Yurt was very comfy and cosy and had all we needed. Good private bathroom. Beautiful location, lots of space for children to play and space to sit out and dine. Great communal kitchen with good equipment. Lovely breakfast on first day and many more extras from the hosts.
28/07/2023
ilona
We've just returned from a brilliant 4-night family escape at Mrs Mills Yurts and we all absolutely loved it!
From Nicola's warm welcome to the beautiful yurt, amazing breakfast hamper, fab hot tub, excellent facilities and gorgeous grounds, we couldn't have asked for more - and Nicola couldn't have been more friendly and helpful. Having two young children (one under 2), it was the perfect balance of enjoying the great outdoors but also having access to our own private bathroom as well as a kitchen with fridge, kettle and microwave.
The kids absolutely loved the wood-fired hot tub and we could barely keep them out!
We walked up May Hill, cycled the Forest of Dean family trail and did Go Ape (all of which I'd also recommend), but we also had just as much fun back at the yurt, cooking our meals over the fire, splashing in the hot tub, playing in the grounds and visiting the goats and ducks.
Thanks so much for a fab stay Nicola! We don't normally visit the same place twice as we like to mix it up, but I think we'll be back :-)
24/07/2023
Sarah
Lovely site. Host was very hospitable. The tent was great. My boy enjoyed it. Nice location as well.
05/09/2022
Reza
Just wow. From the moment we got there, till the moment we left what a wonderful weekend. So many unique touches that made the stay special and the hostess was wonderfully welcoming and friendly. The accommodation was wonderful and we all loved the log fired hot tub. The Saturday night we paid to try some of the one pot meals, which were left in your own fridge to cook on the stove. An amazing breakfast hamper was dropped off at our door the Saturday morning still warm and fresh. Just everything about the weekend was wonderful, and the whole family thoroughly loved the stay and felt chilled out and relaxed. Would highly recommend and have even had friends book for the summer on the back of it.
17/06/2022
Sarah
Can’t rate the stay highly enough. The owner was lovely and nothing was a problem. Breakfast was amazing and the dinner we ordered delicious.
15/05/2022
Sam
Amazing beautiful yurt, friendly and relaxed. Really enjoyed ourselves here and would definitely come back. Perfect for kids too. Our little boy loved chasing the chickens and running round.
13/05/2022
Jodie
Where do I begin … Nicola gave us a lovely welcome, even left cake for everyone in the kitchen, explained everything to us, had our hot tub warm and ready ? Ordered some food off hr for our evening meal ( amazing) had it over a candle light dinner in the yurt
11/03/2022
Joy
Had the nicest couple of nights stay. The Yurt was amazing, so cosy, hot tub was brilliant, much nicer than your usual hot tubs. Nicola is a brilliant host and nothing was too much trouble. We ordered a couple of her one pot meals to cook on the stove and they were absolutely delicious and would 100% recommend. Already looking at dates for next year to visit again.
01/10/2021
Louisa
We had the most relaxed and luxurious stay in Tanaduke - our yurt. Every small detail had been thought about and the site is just lovely.
14/06/2021
Kathryn
We had a really fantastic weekend in Mrs Mills' Yurts. The site was gorgeous and great for kids to explore and lots of walks nearby. It is really beautiful but also very private if you want a adult break. Our Yurt (Tanaduke) was wonderful and Nicola had thought of everything. The breakfast hamper was incredible and full of delicious local produce- enough for 2 or 3 breakfasts! Nicola also does food you can order for the evening to cook on your woodburner (it was very wet so no BBQ for us) and her cooking is delicious. It made the weekend so relaxing. She also had our hot tub ready when we arrived. The only thing that wasn't perfect was the British weather but despite that we had a fun, relaxing and luxurious weekend. We are definitely going to go back.
22/05/2021
Angela
Absolutely lovely, every detail was thought of and the touch of the breakfast hamper was brilliant. We also loved that some homemade cakes were left for us one day! Despite COVID Nicola still found a way to make the stay personal and special.
06/10/2020
Tamsin
Fantastic stay - the campsite and surrounding countryside was beautiful, and the host had thought of everything. Hot tub, waterfall shower, woodburner, complementary homemade cakes, overflowing breakfast hamper... The best of all possible worlds.
08/09/2019
Thomas
Tanaduke is a wonderfully luxurious yurt, that takes you back in time in a easy and subtle way. The attention to detail is incredible, from personal touches, to clever decoration that doesn't compromise the usability of the yurt. We wanted for nothing, we had the best of the great outdoors - cooking on open fire, toasting marshmallows and a hot tub with stunning views. (And the modern comforts - hot showers, kitchen facilities and somewhere to go if the weather turned.) Nicola was an outstanding host, who made us feel welcome from the minute we arrived. If you visit you must order food - presented beautiful and super tasty, we are really spoilt. The weekend was over too quickly, and we will hope to return in the future. Perfect get away, even with an energetic toddler!
31/05/2019
Louise
Fantastic location, excellent hosts and first class accommodation/food.
I could not rate this place high enough and would thoroughly thoroughly recommend.
18/05/2019
Stewart
A lovely warm welcome, the owner was on hand when needed, great location, lots to do and see.
02/03/2019
Emily
Perfect! Relaxing break! Hot tub was a bonus - our 14 year old loved it and was a chance for all of us to disconnect.
20/08/2018
Emma
It was really good so much attention to detail. Our host Mrs Mills was beyond helpful from the friendly emails when arranging our visit to the homemade scones and hampers on arrival to helping us light a fire. We had a brilliant holiday I would highly recommend it!
15/06/2018
Kerry
We stayed for 3 nights with relaxation in mind, we had a brilliant time and it was just the setting that we needed to unwind. From our host to our accommodation and facilities were absolutely faultless and we couldn't have asked for a better trip away.
09/11/2017
Lee
Our stay in Tanaduke at Mrs Mills yurts was everything we hoped it would be and more . The yurt was spacious, yet cosy and comfortable and in a beautiful location . It was not too tricky to find and lots of lovely places to walk in the area that was all clearly detailed in the welcome pack . Mrs Mills was so accommodating and helpful and had thought of everything you might need available to you . The bathroom and toilet was in a separate building and was very clean , with luxurious toiletries and a lovely hot powerful shower . The meals avaialable to order from Mrs Mills were absolutely delicious and the complimentary cakes on offer were scrumptious .
04/10/2017
Alice
It was fabulous !
We arrived on the pouring rain but Nicola was out coat on showing us where to park to unload the car easily and telling us anything we needed to know !
She then delivered a beautiful cream tea !
We felt so welcome !
The yurt was immaculate and clean and beautiful !
The garden and surrounding area is also well tended.
We met other nice people staying I. The yurts too!
We did a nice walk to May Hill.
We played on the lawn between the yurts , football, frisbee and badminton that we took along . When it rained we snuggled inside and played games .
We toasted marshmallows every night on the fire because we could !
I found the whole break totally relaxing. There were beautiful sunsets , I liked sitting in bed with the yurt door open watching the sunrise and sunset !
It was nice with the outdoor tables and chairs and lots round the fire too!
We visited a local pub the farmers boy - the food was scrummy !
We were so cosy and comfortable !
Our teenage sons loved it too , it was a magical experience , we ha e awesome memories of this trip ❤️
21/07/2017
Tat b
Beautiful location and wonderful host. We were blown away by all the extra little touches provided by Nicola.
13/02/2017
Michael
It was great. Everything was brilliant and the welcome was amazing,
26/10/2016
Dave
wonderful!
Watched shooting stars sitting outside the yurt after eating a fabulous meal by the camp fire cooked by Nicola and delivered to our plates. Delicious cream tea on arrival (you can tell as a family we are obsessed by food).
Great yurt, with all you needed (or didn't realise you did!)
thanks for a lovely stay
22/10/2016
tanya
Stayed here two nights for our mini moon. We had the best time. The yurt was clean and very comfortable and attention to detail was excellent. The log fire kept us warm and breakfast in the morning was lovely. We will definitely be back.
21/09/2016
Joseph
Fantastic Yurt and Cosy weekend stay, just as described.
09/09/2016
Melanie
We had such a wonderful stay with Everyone at Mrs Mills yurts. They had everything covered, to pots and pans to your own private bathroom, delicious cakes daily and beautiful yurts.
We were a family of 4 in one yurt and there was plenty of room, we were fortunate with the weather but if it had rained there were plenty of games and the extra snug room to relax in. I do like constructive critism, but in all honestly, there is nothing to say, it was perfect. We will be back. Thank you so much.
09/08/2016
Rose
Dreamy weekend in beautiful countryside with all the little luxuries thrown in! Nicola and Gary were superb hosts and we had such a good weekend that we are sure to return!
22/07/2016
Laura
The whole experience from start to finish was brilliant. Nicola has literally thought of everything and we had a wonderful weekend. The yurt has everything you could possibly need (and the bed is one of the most comfortable we've slept in), the private 'beach-hut' bathroom is just like a plush hotel bathroom and the breakfast hamper was just amazing, and lasted us two days as there was so much. There is also the added bonus of delicious cake every afternoon - it really was a great weekend - we'll definitely be back and aren't sure whether we can go back to normal camping now!
08/07/2016
Elaine
From the first welcome email, to the delicious choices for the one pot dinners, the arrival tea & homemade tiffin, the amazing yurt with everything you could possibly need to the lovely grounds and play area/trampoline for the children - this is nothing short of fabulous. A gorgeous breakfast hamper along with the arrival of Maggie the cat hoping you will share some bacon. Each time I thought "oh gosh I could really do with ...", it was magically there. This place is perfect for an escape from city life but the really warmth, character & heart of this lovely place is Mrs Mills herself - it's her little touches, her friendly welcome & goodbye, her delectable cakes & the magical way she seems to appear just when you need directions or a suggestion for dinner. Exceptional X
01/06/2016
Annie
We had a wonderful 3 nights stay in Tanaduke. The Mills family were so welcoming and went above and beyond to make our stay so memorable. The yurt had everything we needed with a really comfy bed, a wood burner with smoke wood and fire lighters, fresh flowers, lovely furniture and decor and outside, a BBQ, gas stove and camp fire setting plus table and chairs. Our children had an amazing time playing with the owner's children and they were made very welcome. A lovely hamper was delivered to our yurt on the first morning and fresh cakes were available in the snug every afternoon. The private bathroom had a lovely shower. We also had a daily washing up service! Nicola Mills was so helpful in advising of places to eat or visit and nothing was too much trouble. We had a wonderful stay.
29/05/2016
Claire
A beautiful yurt,location and hosts that couldn't do enough for you. Couldn't recommend more. Despite a severe storm and illness on our part we had a wonderful time. We'll be back!
07/02/2016
Mel
We're in love with Tanaduke! What a perfect stay with amazing hosts. The yurt is fantastic with loads of special little details like a decanter of sherry to help yourself to, dressing gowns and hot water bottles which all certainly helped us out as it was freezing when we stayed! It was nice and cosy in the yurt once you get the stove going though. There is also an indoor (and heated!) loo and shower less than a minutes walk from the yurt which was a big bonus!
Nicola and Gary were the best hosts. A breakfast hamper arrived on our first morning with bacon and eggs and fresh croissants and all sorts of other delicious treats. We had one of their lovely one pot dinners to heat up on the stove too which was really tasty! Nicola even brought us some incredible irish coffees too to warm us up one evening when it was particularly chilly! Nothing was too much trouble for them.
There are lovely local pubs within walking distance (15/20mins) which is always good as well!
Couldnt recommend this place highly enough. Thanks so much for an amazing stay!!
20/11/2015
Al
Fabulous peaceful place to stay...lovely warm hosts. Would recommend turnstile to every one..
20/10/2015
julie
Had a lovely time from the moment we arrived, owners were very helpful even before we arrived making sure we had everything we needed/required as we had a 6 month old ****fantastic***** we were comfortable warm and well looked after I have never felt so relaxed
16/10/2015
Kevin
we had a wonderful stay for 3 nights in tanaduke was a lovely setting with great facilities. Nicole the host was very welcoming and her breakfast hamper which was a welcomed treat , and her one pot curry dish was out of this world, it came to us as a hamper well presented and tasted yummy. mmmm. must say also that every afternoon we had fresh cakes (all home made ) and pot of tea compliments of the host .
09/10/2015
karen
We had a great time at Tanaduke. Nicola was very welcoming and the yurt itself had everything we needed. The snug with fridge, tea making facilities and private bathroom was an added bonus, especially as we weren't great at keeping the log burner going so could go up there for a quick cuppa and a warm up! We would definitely go back again, perhaps when our two children (aged almost 3 and 7 months respectively) are a little older. Although out toddler loved it, I don't think the baby appreciated our lack of fire starting ability! Weather not great and as we went early in October, the nights drew in fairly early so not much chance of sitting out til late. Would recommend a stay in late spring and through the Summer or very early Autumn to make the most of the evenings and warmer temperatures. But overall we loved our adventure! (and being treated with cakes and buns every afternoon was very nice indeed!)
05/10/2015
Charlotte
We had the best weekend glamping. As we are used to camping this was luxury for us! The weather was kind, which made our weekend extra special. BBQ in October - who would have thought!
A lovely, relaxing stay in a beautiful location with yummy food and drink!
23/09/2015
Elaine
Excellent accommodation and very welcoming hosts
04/09/2015
Gillian and Roger
Food is at the heart of Mrs Mills' Yurts; a complimentary breakfast hamper of local produce on your first morning, homemade frozen meals ready for you to defrost and enjoy around the campfire, home baked buns and tea every morning… you can even get a discount on a tour of the local brewery. On top of all of that, lovely plush white linen, a snug with board games and blankets, campfires and fairy light holders in the trees make this a really cosy and indulgent experience; take your stretchy trousers!
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
We had the most wonderful stay at Tanaduke, this is a really magical place. So many luxurious and thoughtful touches throughout our stay - from the quality of the lovely and comfortable bed/linen, to the plentiful supplies of crockery, to our private bathroom . But the most amazing touches were Nicola’s hosting. The breakfast hamper was incredible, as was our welcome drink on a beautiful sunny September evening. We’d pre-booked the hot tub so everything was ready on arrival and we were lucky for a clear night to relax and watch the stars. The children both have asked to go back for their birthdays and I’d absolutely love to make it a birthday tradition for me too! Thank you Nicola - you have created something completely wow! We had fresh baked goods each day available in the brilliantly kitted out shared kitchen.
15/09/2023