The Linhay
Devon, United Kingdom
Butterhills Escapes Linhay
- Our low price promise from £125 p/n
-
Barn
Sleeps 2 /
Extra space for 2 adults
- King-size bed on mezzanine level accessed via ladder and one double futon sofa-bed on ground floor
Overview
It’s hard to imagine The Linhay – pronounced Lin-hee – as just three crumbling walls, given its splendid restoration. Natural textures abound, with slate in the open-plan kitchen and lovely oak floors, plus a proper loo. Despite this it’s gloriously off-grid: you’re surrounded by acres of farmland and screened by woods, the only sound the babbling brook and the coo of a wood pigeon.
Inside there’s space for four to sleep and dine quite happily, with a pull-out bed downstairs and a mezzanine above. Lazing by the firepit, grilling on the BBQ and dipping a toe in the stream all aid in your relaxation, with no Wi-Fi to interrupt your Zen. But if you really want to relax, take to the yoga deck first thing to start the day blissed out.
When the weather’s not playing ball, curl up in front of the wood burner with a book, but when it is, the dark Exmoor skies are great for stargazers. Bring a torch for outside rambling – this is the feeding corridor for the rare greater horseshoe bat, so there are no lights outside.
Essentials
The important stuff
- Check in: 3 pm - Please message or call the owner in advance to let her know what time you expect to arrive in order for her to be there to meet you after 3pm
- Check out: 10 am
- Please bring torches, wellies, warm clothes and walking boots.
- Be aware that the king-size bed is accessed via a ladder and headroom is restricted on the mezzanine.
- Mobile phone signal depending on the network.
- Firewood is provided for the wood-burner and firepit. Charcoal is also provided for the BBQ.
- No Wifi.
- Electric socket and USB charging points are available to use in the open garage by the parking area and a secure lockable cupboard for charging phones.
- Rebuilt using local and sustainable materials where possible including our own oak timber from Butterhills wood and reclaimed roof slates, the Linhay itself is an upcycled ruin!
- This space is accessible by public transport.
- Bike storage is available - please bring your own locks.
- Your hosts offer collections/drop-offs at Braunton bus stop for those using public transport.
Sleeping arrangements
- King-size bed on mezzanine level accessed via ladder and one double futon sofa-bed on ground floor
Extra space available
Space for 1 pet from £20 per pet per stay No enclosed area so pets must be well behaved as there may be livestock in neighbouring fields
Space for 2 adults from £10 per adult per night or per child per night, sleeping on sofa-bed (please specify on the note if extra is child or adult)
Cooking
- Open plan kitchen equipped with a four burner gas hob, kettle, cooking utensils, crockery and glassware
- Small wood burning cooker
- Cool box with ice blocks
- Fridge freezer by the car park
- BBQ
Washing
- Bathroom with a large walk-in shower, sink and flushing toilet
- Hot and cold running water
- The water supply is from Butterhills' spring-fed well - it makes the best cup of tea!
- Eco hand-wash, washing up liquid and Faith in Nature body-wash and shampoo are provided for guests along with recycled loo paper
Heating, lighting & bedding
- 100% cotton bed linen and towels provided
- The Linhay is off grid with solar-powered battery lighting
- The main source of heat comes from the wood burner
- The firewood provided is taken from the estate which is carefully and sustainably managed
- Torch and re-chargeable lanterns are provided
Entertainment
- Yoga deck area
- Wildflower meadow
- Firepit area
- Guides, nature books and maps
- Cards and games
- DAB radio
- Board games
Getting there
Butterhills, Braunton, Devon, EX33 2NJ
Entrance to car park: ///extreme.hypocrite.pencil
By car
If using SatNav, Google Maps or Waze then search for Butterhills Escapes do not use the post code as it will take you to a neighbouring farm on a different lane. It's also worth noting that SatNav can take you down narrow or unsuitable lanes so do check the route beforehand.
Take the A361 Ilfracombe road out of Braunton and carry on through Knowle, where you will past a garage on the right-hand side. Carry on along the main road until you reach a crossroads called Heddon Mill Cross. There is a bus stop on the right-hand side that is signposted to Halsinger, turn right here. Drive along this lane until you reach another crossroads, there should be a cream cottage on the right-hand side, turn left here. Follow the lane, past a turning on the right and take a sharp bend to the left followed by a right-hand bend over a small bridge and Butterhills is on your right-hand side.
When you arrive at Butterhills please come straight up the drive towards the wooden outbuildings and park opposite under the trees by the Butterhills Escapes sign.
Parking is a 2 minute walk away and the owners will transport all luggage to and from The Linhay on arrival and departure days. A wheelbarrow will be provided for use during their stay.
The Linhay is 1 mile from the main road of Heddon Mill Cross and approximately 4 miles from Braunton.
By public transport
Car free holidays are encouraged - the estate is 1 mile from the bus stop; the local pub and village shop are within walking distance (1 ½ miles/ 2.4km) and your hosts offer a home shopping service too in partnership with the community shop. Whilst most guests do opt to travel to the space by car they frequently enjoy being car free during their holiday for the ultimate relaxing break. If you would like to travel to this space by public transport then pick up from the local bus stop can be arranged or alternatively you can take a taxi from the train station in Barnstaple.
The nearest train station is Barnstaple which is under 10 miles from Butterhills Escapes.
The nearest bus stop is 1 mile away at Heddon Mill Cross on the A361. Buses run every 20-30 minutes.
Food & Drink
At The Linhay
A proper Devon cream tea is provided on arrival as well as eggs from the owner's chickens (subject to availability) or local organic eggs
Caroline and Nick offer a shopping service whereby guests can order in advance from Braunton Fine Foods (lots of local Devon & West Country goodies!) They will then collect and put the food in The Linhay ready for arrival
Local shops
There is a lovely Community Village Stores in West Down. Run by volunteers it stocks an extensive range of groceries and fresh produce, cakes and pies, as well as local goodies and great wines and beers. Its open 7 days a week and is walkable (1.5 miles) or just a short drive in the car
Pubs & Restaurants
The Crown Inn West Down (1.5 miles) - the nearest pub, walkable either by road or footpath, welcomes dogs and serves great food.
New Coast Kitchen in Croyde - for a special dinner, highly recommend by the owners, which serves beautiful modern British cuisine, using local produce to create unique dishes that aim to excite. They were awarded 2 AA Rosettes - for culinary excellence. Booking is advised.
Squires Fish & Chip shop, Braunton (4 miles) - According to Caroline and Nick, this is just the best fish and chip shop which wins many awards! Eat in or take then to the beach at Saunton and watch the sunset over the sea.
The Thatched Barn Inn, Croyde (5.5 miles) - Iconic pub loved by locals, surfers and holidaymakers. Great food & a great atmosphere.
Barricane, Beach Curries (6 miles) - The worst kept secret in North Devon so get there early!! Take your own drink and eat your Sri Lankan curry on the beach
Activities
At The Linhay
Take a seat on the bench by the river and read a book
Swing in the hammock and do some stargazing
Explore the wild flower meadow and wander through the ancient woodland. All exclusively for guests
Collect wood for camp fires
Lay your yoga mat on the yoga deck or take along a blanket and lay under the stars
Places to visit
There are regular farmer's markets in Braunton that offer great local produce.
The traditional Pannier market in Barnstaple on Tuesdays, Fridays & Sundays and Butcher's Row in Barnstaple for local produce and bread.
Croyde is a great location offering sandy beaches and beautiful scenery.
Ilfracombe is a superb seaside resort with a small harbour surrounded by cliffs.
Other picturesque villages and traditional market towns include:
Woolacombe, Lynton, Lynmouth, South Molton, Mortehoe and Clovelly
Outdoor & Active
Exmoor National park (30 minute drive) - Brilliant walks over a unique landscape.
Fabulous renowned surfing beaches - Croyde, Woolacombe, Putsborough and Saunton.
Sailing and diving clubs at Ilfracombe.
Meet your hosts
Meet Caroline & Nick
Caroline and Nick live just a few minutes walk away, along with a fair few chickens. Caroline has worked in the holiday letting business for many years, helping owners get bookings and welcoming their guests so she is now truly excited to finally become a host herself. Nick is a Building Services Engineer, he moved into teaching some time ago and his practical skills have been very useful in breathing new life into their beautiful Linhay.
They have invested a lot in their surrounding land over the years, both in terms of money and time, The Linhay is their legacy and also part of a future proofing plan for Butterhills so that it can become more sustainable. As well as this, the pair are very grateful and fortunate to live in such a lovely place, feeling that it's only right and fair to share it with others.
The Linhay is their first project and was the most pressing due to its disrepair however Caroline and Nick already have exciting plans for more projects to come!
Wildlife & Environment
Butterhills extends to 30 organic acres, with 10 acres consisting of woodland, stream meadows, pasture and another part being designated as a Devon County Wildlife site due to the special flora. There is an abundance of wildlife including the rare Greater Horseshoe bat, otters, deer, badgers and buzzards as well as wildflowers, butterflies and plenty of birds. The Linhay is off-grid with gas heated hot water, a wood-burner fueled by their own logs and a fire-pit for starlit evenings outside. Caroline and Nick have installed reliable solar battery lighting and they also provide USB lanterns.
The meadows surrounding the Linhay at Butterhills are farmed to organic principles, they have been accepted into the Countryside Stewardship Scheme meaning the land is managed sympathetically and the continued diversity of wildlife and wild plants is assured. There is a County Wildlife Site at Butterhills and the water meadows which are overlooked by the Linhay are a feeding corridor for the rare Greater Horseshoe Bat. Butterhills Wood is an ancient woodland with special protected status.
Reviews
Gorgeous place to stay. The hosts are wonderful and had everything in the house we could’ve wanted. The location, both in immediate placement and locality to other areas, is fantastic. The Linhay itself has been restored with such care and attention, and is a wonderful place to relax and unwind.
30/08/2024Lucy
The Linhay is a perfectly idyllic place, it was ideal for our family of 4 with our dog (who received a warm welcome), but it would also have been amazing for a romantic getaway. The cabin was gorgeous, absolutely immaculate and cosy inside, and with hammocks outside which were perfect for relaxing in and looking at the stars. We were welcomed with a cream tea which was much appreciated and very thoughtful.Caroline was a brilliant hostess and very helpful for suggestions on where to visit locally. We went to the sheepdog and falconry show at Borough Farm which was a brilliant experience. The North Devon coast is stunning and there is so much to explore
12/08/2024Jenny
Despite the weather which was out of everybody's control (!) we had a lovely time at The Linhay. Waking up to nothing other than birdsound was lovely. Caroline was a wonderful host and her welcome home-made cream tea was delicious. She had thought of everything to make our stay comfortable . We felt like we were in the middle of nowhere but actually close to local amenities, a beautiful coastline and countryside. A very relaxing weekend. Shame we hadn't booked for longer!
14/06/2024Jo
Fantastic despite very cold weather very cosy with the wood burner and plenty of logs great hosts and great situation and location for coastal walks would return.
15/01/2024DAVID
This was our second stay and as last time we were greeted by Caroline who helped us get settled into the Linhay for our weekend away, making sure we had everything we needed before leaving us to the tranquility that the Linhay exudes. This little converted barn was as cozy and homely as we remembered and it took no time at all to get settled in (whilst tucking into the delicious cream tea provided by Caroline!) with a warm fire and a good book. My partner and I spent the next two days unwinding and decompressing - no wifi or phone signal to distract or annoy us, just ourselves and a huge window showing us the gorgeous Devonshire countryside over a little river. Though there are plenty of attractions and things to do close by and we availed ourselves of them last time, we were happy to hole up - but if you want to keep yourselves busy there's so much nearby that you would be hard pressed to see everything worth seeing in a full week. In all we had an absolutely fantastic stay, just like the first time. Prepare to become a repeat guest at the Linhay if you go, it holds a special place in our heart.
03/11/2023Tom
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Gorgeous place to stay. The hosts are wonderful and had everything in the house we could’ve wanted. The location, both in immediate placement and locality to other areas, is fantastic. The Linhay itself has been restored with such care and attention, and is a wonderful place to relax and unwind.
30/08/2024