Merlin, The Lost Cabins | Cabin in Cumbria | Canopy & Stars
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Nothing makes a Lake District visit better than having somewhere really special to come home to when you’re done exploring for the day. Merlin is definitely that somewhere. The cabin sits in a private clearing of the woods at Edenhall, with its mountain location meaning wonderful views of the surrounding hills and forests. The cabin has been carefully crafted by owner Mark and his team to make your life flow frictionlessly from indoors to out, with the big sofa and wood burner for chilly nights, the BBQ for sunny afternoons and the hot tub for any time at all. Your loo and shower are in cool shacks a couple of metres away. Merlin shares the wood, but no facilities, with two other cabins, Forest and Romy, and the three make a great group space if booked together.
With the Lake District on your doorstep, it’s hard to imagine going anywhere else, but the wildlife and woodland of the estate itself offer some lovely walks, most of can happily be made to end at very nice pubs. Only a mile or so away you’ll find The Shepherds Inn with a large green outside that’s a pleasure when the weather’s good, while a bit more of a hike (about six and a half miles) takes you to The Crown in Kirkoswald, a family-run place where a Cumbrian of Italian descent makes great pub food and Sunday roasts, but every night is pizza night. When you’re done with a day of mint cake and mountains, or pints and pizza, the hot tub is right there waiting and, if the sky is clear, staring at the stars above as you steam makes a perfect finale.
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Essentials
The important stuff
Check in: 4 PM
Check out: 10 AM
This is a self check-in space and details will be provided prior to you stay
Please note Merlin shares the woodland with two other cabins and they are around 75m from each other
Please be aware that the king-size bed is on a mezzanine level accessed via a steep ladder and not railed off
Use of the private wood-fired hot tub and all the wood is included in the price of your stay. Guests will need to fill and light it themselves, instructions are provided. It takes approximately 3-6hrs to heat up ready for use. Please shower beforehand to keep the tub fresh throughout your stay
Initial supply of firewood is provided, more can be purchased from local petrol stations/supermarkets in Penrith approx. 5 min drive away (approx. £5 per bag)
Mobile phone signal is limited due to the secluded location, however you will likely find signal if you walk along the main track leading to the small guest parking lot
No Wifi
Plug sockets available
Late check out is available on request and at an additional charge
Parking is about a 1 minute walk from Merlin (pathway is lit and each cabin signposted)
There are three cabins at The Lost Cabins site, Merlin is closest to the parking, Romey sits in the middle and Forrest is at the far end
Sleeping arrangements
One king-size bed on mezzanine level and a sofa bed suitable for children
Extra space available
Space
for 2 babies
no charge.
Travel cots and a high chair can be provided
Space
for 2 pets
from £25 per pet per stay Dog beds and water bowls provided
Space
for 2 children
no charge.
Sleeping on a sofa bed
Kids & Pets
Dogs and children are both welcome at The Lost Cabins, but please keep dogs on leads as there are neighbouring livestock, pick up their mess and keep off the furniture.
Cooking
Kitchen equipped with a gas hob, oven, kettle, toaster and a small electric fridge
Cooking utensils, crockery and glassware provided
BBQ (Please bring your own charcoal)
Washing
Private Shower and Lav Shacks a few metres from the cabin
Shower
Flushing loo
Bathroom toiletries provided
Heating, lighting & bedding
Bed linen and towels provided
Bed linen for extra guests is stored underneath the sofa bed
The main source of heat comes from the wood-burner
Electric lighting
Hot water throughout the cabin and shower shack
Entertainment
Private wood-fired hot tub
Games
Books
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Getting there
Edenhall Estate, The Courtyard, Edenhall, Penrith, Cumbria CA11 8ST
The spaces are all self check-in and details will be provided prior to your stay, please ensure you have the instructions to hand.
By train
The nearest station is Penrith, with direct trains to London only 2hr 50min.
By car
From the south, take the M6 North to Jct 40 signed Penrith then take the 4th exit at roundabout signposted Alston A686. At the next roundabout take the 2nd exit signposted Alston A686 and continue on this road for approximately 3 miles where you will turn right signposted Edenhall. Follow this road bearing left at the gamekeepers lodge down the hill and into the village. Take your 2nd entrance on the right under the clock tower and into the courtyard – the office is on the far left.
From the north, take Junction 40 and at the 1st roundabout take the 2nd exit signposted Alston A686 and continue as above.
Written directions for The Lodge:
Exit the A66 at Kemplay Bank Roundabout and follow the signs to Alston, (it's the last exit) A686 heading towards Alston (signposted Alston, Police HQ and Fire Station). Drive through Carleton Village keep going straight for about 2 miles. On the right there is a sign to Whins Pond when you see that sign slow down and indicate to the right. Take the next road on the right to Edenhall. After about 0.5 miles you will see the estate gatehouse directly in front of you. Take the road to the right, signposted Udford. Travel along that straight road for approximately 1.5 miles until you get to a sharp left bend. Do not follow the road to the left (signposted Dolphenby) and go straight ahead (there is a sign - Udford). On the right you will see a gateway leading to a small woodland carpark - you have arrived at your destination! Park and gather belongings and wander down the woodland pathway which will lead you to The Lodge.
Written directions for The Lost Cabins:
Come off at Junction 40 and at the roundabout, take the 4th exit and follow the A66 to the next roundabout (Kemplay Roundabout) where you will take the 2nd exit (A686) and continue on this road for at least 3 miles. Look out for a sharp right turn signposted EdenHall - take that turning and continue for 0.5 miles. You will see a gatehouse directly in front of you as the road rears off to the left and right. On the right there is a road sign with Penrith, Langwathby and Udford. Take that right turning to Udford, in between the stone pillars. Continue down the track around a mile - do not come off that road. You will come to the very end of the track and find a sign for 'Dolphenby Farm' (on your left), Private Edenhall (track going down the hill straight in front,) and a right turning with a small black hut sign on the wall by the farmers field. Take the right turning down the gravel track. In about 300m you will find the Lost Cabins on the left hand side (look out for the sign on your left). The lights at the top will come on automatically, this is where you park. As you get out, head down the track in front of you (the lights will come on automatically to guide you down).
Merlin is the first cabin opposite the car park, Romey in the middle and Forrest is the end cabin. The key box is located on the front of the doors to the left hand side, please refer to welcome email from owners for key code.
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Food & Drink
At Edenhall Estate
Tea and coffee is provided.
Hampers, flowers and champagne can be arranged on request at an additional cost - Please contact the owners directly for prices upon/after booking. The hampers options are as follows:
- Breakfast Hamper includes tea, fresh ground coffee, milk, sugar, bread, butter, bacon, sausages, black pudding and eggs
- Celebratory Hamper includes a bottle of champagne, bouquet of flowers (bedroom/sitting room) and chocolates
Nearest shops
There are local shops in Langwathby and you can find supermarkets and farm shops in Penrith, roughly three and four miles away respectively
Pubs & restaurants
Allium at Askham Hall (7.7 miles) - A hotel, health barn, café and beautiful restaurant. It sits at the centre of the Lowther Estate (where much of the food on the menu comes from) and offers the best seasonally drive cuisine available for many miles. It’s a special occasion spot with tasting menu, wine pairing and the works. Booking essential. Definitely one if you are a foodie or have a special occasion.
The George & Dragon (4.1 miles) - An old estate inn with a very nice restaurant and bar area (where you can also dine). Much of the food comes from Lowther Estate and therefore the price reflects the quality. Booking is highly recommended.
The Shepherds Inn (1.1 miles) - Lovely local spot which can be reached on foot via a stroll along the river Eden for those wanting more than a glass of something! Great fish & chips (the Wathby Wale), Lasagne and good pub grub. Great for lunch, weekend evenings booking essential. They don’t allow dogs inside the pub, but on a sunny day there is a large green outside with benches.
The Crown (6.4 miles) - A family-owned affair with home cooked Italian delights flying out of the kitchen on a nightly basis (Wednesday aside). Tony the chef is a fine Cumbrian man of Italian descent who rustles up some of our favourite food. Thursday is steak night, there are roasts on Sunday and every day is pizza day.
The Fetherston Arms (6.4 miles) - A great local pub serving up very good gastro food such as gourmet burgers and pies.
The Brunswick Yard (3.9 miles) - A great little café in the centre of Penrith, situation at Brunswick Yard, which is home to a plethora of furniture and reclaimed goods (there is something for all) the food is seasonal, coffee is made with love and the wine shop in the yard is well worth a visit.
The Fell Pack (17 miles) - A self proclaimed food adventure Fell Pack has quickly become a firm favourite for lunch, coffee and fresh food. They’ve got a delicious menu and provide fantastic packed lunches to take away for those days out up in the hills.
The Mill Yard Café & Bistro (10.8 miles) - Lunches, coffee and cakes, pizza and tapas nights – Sunday brunch too.
Lingholm Estate Kitchen & Gardens (23.4 miles) - Sitting alongside Derwent Water in Keswick and this corner of The Lingholm Estate is a great start of mid-way point for a walk. Their menu is made up of well executed café classics with a large amount of produce grown in the walled garden (a very educational stroll in itself).
Enjoy a relaxing drink after a day out exploring the Lake District in your own private hot tub
Places to visit
The World of Beatrix Potter (38 miles) - A vibrant family attraction, bringing to life Beatrix Potter’s enchanting stories in a magical recreation of the beautiful Lake District Countryside. The exhibition features favourite characters from the famous books, an award winning outdoor Peter Rabbit Garden, a family friendly café and world famous gift shop.
Wordsworth House & Garden (33 miles) - Presented as it would have been when William Wordsworth himself lived here with his parents, siblings and the family servants, Wordsworth House & Garden offers an unforgettable chance for all ages to experience life in the 1770’s.
Lowther Castle & Gardens (8 miles) - If you go exploring through the ruins, gardens and woodland, you will find plenty of food for the imagination. If the younger members of your team wish to make their own stories, then seek out The Lost Castle, one of the UK’s largest adventure playgrounds.
Rheged (5 miles) - A gallery, café, cinema, shopping venue, workplace and creative space on the edge of Penrith.
Outdoor & Active
Brockhole on Windermere (35 miles) - Located between Windermere and Ambleside, Brockhole is the perfect place for all the family. With a variety of outdoor (but covered) activities, an adventure playground, water sports and boat hire, the grounds will entertain for days!
Walby Farm Park (30 miles) -Family friendly farm with breeds such as alpacas, deer and donkeys, plus mini quads and ferret races! Enjoy both outdoor and indoor play areas including swings, slides, trampolines and the aerial slide.
Go Ape, Whinlatter Forest (25 miles) - Winding your way through the forest enroute to Whinlatter – you’ll get a sense of what awaits you. It’s a breath-taking journey as you travel higher and higher up into the clouds. Be prepared – this world heritage site offers incredible views across the hillsides, forest and fells.
Honister Slate Mine (29 miles) - Located at the head of Honister Pass in the centre of the Lake District, Honister Slate Mine offers a range of indoor and outdoor activities for a range of ages and abilities. Honister is also the last working slate mine in England and home to the iconic Westmorland Green Slate.
The Flight Park (23 miles) - Experience a tandem air experience flight, soar with the birds along the ridges and high above the mountain tops on a paragliding tandem flight.
Ullswater Wake & Surf (10 miles) - Based on beautiful Ullswater, England’s second largest Lake, offering wake surfing and stand up paddle boarding for all levels, from beginner to advanced. If you prefer something less energetic you can charge a boat and skipper and explore the beautiful lake at your leisure!
Aira Force (13 miles) - With so many woodland trails to discover in this landscape of contrasts. Quiet glades give way to dramatic waterfalls, with Aira Beck thundering down a 65 foot drop past ferns and rocks. If you walk to the summit of Gowbarrow, you will be rewarded with panoramic views over Ullswater Lake.
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Meet your hosts
“Whene'er this cup shall break or fall, farewell the luck of Eden Hall.”
These are the ominous words uttered to the first butler of Edenhall as he stole the celebrated drinking glass called The Luck of Eden Hall from a company of fairies and refused to return it. The original hall is gone, demolished in 1934, but the impressive gate house remains. The cup, on the other hand, is still preserved to this day in The Victoria and Albert Museum in London, lest disaster befalls those that stay at Edenhall to this day.
Edenhall Estate is a much loved family home which has been in the Holden-Hindley family for four generations. Throughout that time each of them have shared a core set of family values but a timely vision for the future of this remarkable place. Edenhall is unique for many reasons, not least of all it's position in the heart of the Eden Valley. Bordered by the Rivers Eden and Eamont and nestled only minutes from both the renowned Lake District and the Pennine Fells, the sights of which surround us throughout the seasons.
Farming and sporting pursuits have remained at the core of Eden Hall throughout history and still do today. They’ve also been hard at work lovingly restoring a host of boutique accommodation available to hire, each place renovated with design and purpose at their core.
Wildlife & Environment
As well as the Lake District being nearby, the estate itself is home to deer as well as plenty of other wildlife and salmon and brown trout abound in the rivers and pools all around.
Nothing makes a Lake District visit better than having somewhere really special to come home to when you’re done exploring for the day. Merlin is definitely that somewhere. The cabin sits in a private clearing of the woods at Edenhall, with its mountain location meaning wonderful views of the surrounding hills and forests. The cabin has been carefully crafted by owner Mark and his team to make your life flow frictionlessly from indoors to out, with the big sofa and wood burner for chilly nights, the BBQ for sunny afternoons and the hot tub for any time at all. Your loo and shower are in cool shacks a couple of metres away. Merlin shares the wood, but no facilities, with two other cabins, Forest and Romy, and the three make a great group space if booked together.
With the Lake District on your doorstep, it’s hard to imagine going anywhere else, but the wildlife and woodland of the estate itself offer some lovely walks, most of can happily be made to end at very nice pubs. Only a mile or so away you’ll find The Shepherds Inn with a large green outside that’s a pleasure when the weather’s good, while a bit more of a hike (about six and a half miles) takes you to The Crown in Kirkoswald, a family-run place where a Cumbrian of Italian descent makes great pub food and Sunday roasts, but every night is pizza night. When you’re done with a day of mint cake and mountains, or pints and pizza, the hot tub is right there waiting and, if the sky is clear, staring at the stars above as you steam makes a perfect finale.
This is a self check-in space and details will be provided prior to you stay
Please note Merlin shares the woodland with two other cabins and they are around 75m from each other
Please be aware that the king-size bed is on a mezzanine level accessed via a steep ladder and not railed off
Use of the private wood-fired hot tub and all the wood is included in the price of your stay. Guests will need to fill and light it themselves, instructions are provided. It takes approximately 3-6hrs to heat up ready for use. Please shower beforehand to keep the tub fresh throughout your stay
Initial supply of firewood is provided, more can be purchased from local petrol stations/supermarkets in Penrith approx. 5 min drive away (approx. £5 per bag)
Mobile phone signal is limited due to the secluded location, however you will likely find signal if you walk along the main track leading to the small guest parking lot
No Wifi
Plug sockets available
Late check out is available on request and at an additional charge
Parking is about a 1 minute walk from Merlin (pathway is lit and each cabin signposted)
There are three cabins at The Lost Cabins site, Merlin is closest to the parking, Romey sits in the middle and Forrest is at the far end
Sleeping arrangements
One king-size bed on mezzanine level and a sofa bed suitable for children
Extra space available
Space
for 2 babies
no charge.
Travel cots and a high chair can be provided
Space
for 2 pets
from £25 per pet per stay Dog beds and water bowls provided
Space
for 2 children
no charge.
Sleeping on a sofa bed
Kids & Pets
Dogs and children are both welcome at The Lost Cabins, but please keep dogs on leads as there are neighbouring livestock, pick up their mess and keep off the furniture.
Cooking
Kitchen equipped with a gas hob, oven, kettle, toaster and a small electric fridge
Cooking utensils, crockery and glassware provided
BBQ (Please bring your own charcoal)
Washing
Private Shower and Lav Shacks a few metres from the cabin
Shower
Flushing loo
Bathroom toiletries provided
Heating, lighting & bedding
Bed linen and towels provided
Bed linen for extra guests is stored underneath the sofa bed
The main source of heat comes from the wood-burner
The spaces are all self check-in and details will be provided prior to your stay, please ensure you have the instructions to hand.
By train
The nearest station is Penrith, with direct trains to London only 2hr 50min.
By car
From the south, take the M6 North to Jct 40 signed Penrith then take the 4th exit at roundabout signposted Alston A686. At the next roundabout take the 2nd exit signposted Alston A686 and continue on this road for approximately 3 miles where you will turn right signposted Edenhall. Follow this road bearing left at the gamekeepers lodge down the hill and into the village. Take your 2nd entrance on the right under the clock tower and into the courtyard – the office is on the far left.
From the north, take Junction 40 and at the 1st roundabout take the 2nd exit signposted Alston A686 and continue as above.
Written directions for The Lodge:
Exit the A66 at Kemplay Bank Roundabout and follow the signs to Alston, (it's the last exit) A686 heading towards Alston (signposted Alston, Police HQ and Fire Station). Drive through Carleton Village keep going straight for about 2 miles. On the right there is a sign to Whins Pond when you see that sign slow down and indicate to the right. Take the next road on the right to Edenhall. After about 0.5 miles you will see the estate gatehouse directly in front of you. Take the road to the right, signposted Udford. Travel along that straight road for approximately 1.5 miles until you get to a sharp left bend. Do not follow the road to the left (signposted Dolphenby) and go straight ahead (there is a sign - Udford). On the right you will see a gateway leading to a small woodland carpark - you have arrived at your destination! Park and gather belongings and wander down the woodland pathway which will lead you to The Lodge.
Written directions for The Lost Cabins:
Come off at Junction 40 and at the roundabout, take the 4th exit and follow the A66 to the next roundabout (Kemplay Roundabout) where you will take the 2nd exit (A686) and continue on this road for at least 3 miles. Look out for a sharp right turn signposted EdenHall - take that turning and continue for 0.5 miles. You will see a gatehouse directly in front of you as the road rears off to the left and right. On the right there is a road sign with Penrith, Langwathby and Udford. Take that right turning to Udford, in between the stone pillars. Continue down the track around a mile - do not come off that road. You will come to the very end of the track and find a sign for 'Dolphenby Farm' (on your left), Private Edenhall (track going down the hill straight in front,) and a right turning with a small black hut sign on the wall by the farmers field. Take the right turning down the gravel track. In about 300m you will find the Lost Cabins on the left hand side (look out for the sign on your left). The lights at the top will come on automatically, this is where you park. As you get out, head down the track in front of you (the lights will come on automatically to guide you down).
Merlin is the first cabin opposite the car park, Romey in the middle and Forrest is the end cabin. The key box is located on the front of the doors to the left hand side, please refer to welcome email from owners for key code.
Hampers, flowers and champagne can be arranged on request at an additional cost - Please contact the owners directly for prices upon/after booking. The hampers options are as follows:
- Breakfast Hamper includes tea, fresh ground coffee, milk, sugar, bread, butter, bacon, sausages, black pudding and eggs
- Celebratory Hamper includes a bottle of champagne, bouquet of flowers (bedroom/sitting room) and chocolates
Nearest shops
There are local shops in Langwathby and you can find supermarkets and farm shops in Penrith, roughly three and four miles away respectively
Pubs & restaurants
Allium at Askham Hall (7.7 miles) - A hotel, health barn, café and beautiful restaurant. It sits at the centre of the Lowther Estate (where much of the food on the menu comes from) and offers the best seasonally drive cuisine available for many miles. It’s a special occasion spot with tasting menu, wine pairing and the works. Booking essential. Definitely one if you are a foodie or have a special occasion.
The George & Dragon (4.1 miles) - An old estate inn with a very nice restaurant and bar area (where you can also dine). Much of the food comes from Lowther Estate and therefore the price reflects the quality. Booking is highly recommended.
The Shepherds Inn (1.1 miles) - Lovely local spot which can be reached on foot via a stroll along the river Eden for those wanting more than a glass of something! Great fish & chips (the Wathby Wale), Lasagne and good pub grub. Great for lunch, weekend evenings booking essential. They don’t allow dogs inside the pub, but on a sunny day there is a large green outside with benches.
The Crown (6.4 miles) - A family-owned affair with home cooked Italian delights flying out of the kitchen on a nightly basis (Wednesday aside). Tony the chef is a fine Cumbrian man of Italian descent who rustles up some of our favourite food. Thursday is steak night, there are roasts on Sunday and every day is pizza day.
The Fetherston Arms (6.4 miles) - A great local pub serving up very good gastro food such as gourmet burgers and pies.
The Brunswick Yard (3.9 miles) - A great little café in the centre of Penrith, situation at Brunswick Yard, which is home to a plethora of furniture and reclaimed goods (there is something for all) the food is seasonal, coffee is made with love and the wine shop in the yard is well worth a visit.
The Fell Pack (17 miles) - A self proclaimed food adventure Fell Pack has quickly become a firm favourite for lunch, coffee and fresh food. They’ve got a delicious menu and provide fantastic packed lunches to take away for those days out up in the hills.
The Mill Yard Café & Bistro (10.8 miles) - Lunches, coffee and cakes, pizza and tapas nights – Sunday brunch too.
Lingholm Estate Kitchen & Gardens (23.4 miles) - Sitting alongside Derwent Water in Keswick and this corner of The Lingholm Estate is a great start of mid-way point for a walk. Their menu is made up of well executed café classics with a large amount of produce grown in the walled garden (a very educational stroll in itself).
Enjoy a relaxing drink after a day out exploring the Lake District in your own private hot tub
Places to visit
The World of Beatrix Potter (38 miles) - A vibrant family attraction, bringing to life Beatrix Potter’s enchanting stories in a magical recreation of the beautiful Lake District Countryside. The exhibition features favourite characters from the famous books, an award winning outdoor Peter Rabbit Garden, a family friendly café and world famous gift shop.
Wordsworth House & Garden (33 miles) - Presented as it would have been when William Wordsworth himself lived here with his parents, siblings and the family servants, Wordsworth House & Garden offers an unforgettable chance for all ages to experience life in the 1770’s.
Lowther Castle & Gardens (8 miles) - If you go exploring through the ruins, gardens and woodland, you will find plenty of food for the imagination. If the younger members of your team wish to make their own stories, then seek out The Lost Castle, one of the UK’s largest adventure playgrounds.
Rheged (5 miles) - A gallery, café, cinema, shopping venue, workplace and creative space on the edge of Penrith.
Outdoor & Active
Brockhole on Windermere (35 miles) - Located between Windermere and Ambleside, Brockhole is the perfect place for all the family. With a variety of outdoor (but covered) activities, an adventure playground, water sports and boat hire, the grounds will entertain for days!
Walby Farm Park (30 miles) -Family friendly farm with breeds such as alpacas, deer and donkeys, plus mini quads and ferret races! Enjoy both outdoor and indoor play areas including swings, slides, trampolines and the aerial slide.
Go Ape, Whinlatter Forest (25 miles) - Winding your way through the forest enroute to Whinlatter – you’ll get a sense of what awaits you. It’s a breath-taking journey as you travel higher and higher up into the clouds. Be prepared – this world heritage site offers incredible views across the hillsides, forest and fells.
Honister Slate Mine (29 miles) - Located at the head of Honister Pass in the centre of the Lake District, Honister Slate Mine offers a range of indoor and outdoor activities for a range of ages and abilities. Honister is also the last working slate mine in England and home to the iconic Westmorland Green Slate.
The Flight Park (23 miles) - Experience a tandem air experience flight, soar with the birds along the ridges and high above the mountain tops on a paragliding tandem flight.
Ullswater Wake & Surf (10 miles) - Based on beautiful Ullswater, England’s second largest Lake, offering wake surfing and stand up paddle boarding for all levels, from beginner to advanced. If you prefer something less energetic you can charge a boat and skipper and explore the beautiful lake at your leisure!
Aira Force (13 miles) - With so many woodland trails to discover in this landscape of contrasts. Quiet glades give way to dramatic waterfalls, with Aira Beck thundering down a 65 foot drop past ferns and rocks. If you walk to the summit of Gowbarrow, you will be rewarded with panoramic views over Ullswater Lake.
“Whene'er this cup shall break or fall, farewell the luck of Eden Hall.”
These are the ominous words uttered to the first butler of Edenhall as he stole the celebrated drinking glass called The Luck of Eden Hall from a company of fairies and refused to return it. The original hall is gone, demolished in 1934, but the impressive gate house remains. The cup, on the other hand, is still preserved to this day in The Victoria and Albert Museum in London, lest disaster befalls those that stay at Edenhall to this day.
Edenhall Estate is a much loved family home which has been in the Holden-Hindley family for four generations. Throughout that time each of them have shared a core set of family values but a timely vision for the future of this remarkable place. Edenhall is unique for many reasons, not least of all it's position in the heart of the Eden Valley. Bordered by the Rivers Eden and Eamont and nestled only minutes from both the renowned Lake District and the Pennine Fells, the sights of which surround us throughout the seasons.
Farming and sporting pursuits have remained at the core of Eden Hall throughout history and still do today. They’ve also been hard at work lovingly restoring a host of boutique accommodation available to hire, each place renovated with design and purpose at their core.
Wildlife & Environment
As well as the Lake District being nearby, the estate itself is home to deer as well as plenty of other wildlife and salmon and brown trout abound in the rivers and pools all around.
We had an amazing time off grid. This was the first time we’ve done anything like this. The perfect blend of creature comforts but still glamping
01/07/2024
Paris
We had a beautiful stay at Merlin. The hot tub was wonderful, with a beautiful view and the cabin was cosy. It had everything we needed for a peaceful and restful stay.
14/06/2024
Meg
We had a great stay at Merlin, The Lost Cabins. We wanted a trip that would help us unwind and spend time in nature with our young baby, and this spot certainly helped us do that.
03/06/2024
Ashton
We had a lovely stay at Merlin, The Lost Cabin. The surroundings are absolutely stunning and so peaceful, the cabin is so cosy and has everything you need, the bed was very comfy! Everything was great. Totally recommend.
06/05/2024
Abigail
Amazing! The host was helpful and the location is great!
12/02/2024
Joao
We only had a two day stay and wish it could have been a lot longer. The cabin was perfectly remote and tranquil but close enough to amenities and activities also. The cabin itself was perfect for two and had a wonderful view into the trees and across the fields. The bed and sofa were very comfy and stove heated the cabin really easily. The shower and toilets were very good quality (better than some hotels), it really didn’t feel like a chore going outside to use them. There were lots of choices of places to sit outside and the huge double doors gave great views from inside. The area was also very well kept with good lighting and staff dropping off the logs was very friendly.
Would love to return and wish we were still there!
28/08/2023
Katie
Stay was lovely. Private and pretty location. Stayed with my partner and 2 children (ages ; years and 4 months). Very relaxing
10/07/2023
LOUISE
Absolutely fantastic
12/05/2023
Amy
This was our second visit to the lost cabins and definitely didn’t disappoint. The cabin is perfectly decked out with everything you need for a cosy break away! It is very private which is lovely. Spacious inside and out! There was so much wildlife to enjoy while in the wood fired hot tub. And even better this time we came it has a flushing toilet. Love it here! Will definitely come back again
01/05/2023
Alysson
The most magical stay, the cabin was beautiful. We had so much privacy to enjoy the facilities. The R&R was much needed! Thank you
17/02/2023
Kia
Lovely romantic getaway with cabin serving as a base for days out around Ullswater
10/02/2023
Mathew
Perfect little getaway. Staff were so friendly. Even heated up the hot tub prior to us arriving. Will definitely be returning in the summer to see the summer views too from the cabin. All facilities were top end, clean.
01/02/2023
Rob
We both really enjoyed it, felt like a perfect little retreat
17/06/2022
Graeme
There's only one word to describe this place...magical!
We could not fault it, the cabin itself was beautiful and spotless, and the outside was even more amazing. We were surrounded by gorgeous woodland (and we even spotted a deer run past through the trees!).
We used the hot tub both evenings which was so lovely after a day of walking, and then went inside and played games by the fire.
Everything about this place is perfect and I could not recommend it enough. We will definitely be back!
25/05/2022
Helen
Couldn't have asked for more, beautiful location, everything worked, everything clean, everything provided. Children and dog friendly. It was just a great experience and I would highly recommend it to anyone.
08/04/2022
Robert
I was looking for a place, secluded, within nature and quiet and peaceful and boy did this place deliver. Based on a lovely wooded area you really do feel away from it all. With just sounds of nature occupying your ears. There are 2 other lodges close by but I didn’t see anyone there the whole time. There’s a wood burner hot tub that initially frustrated me as it took me 6 hours to heat up so equated to a late night. However for the rest of the 4 nights I stayed the water retains most of the heat and I could get it a lovely hot temperature within a couple of hours. Also keeping the fires going was actually a lot of fun. Marshmallows on the fire, bbqs, making the cabin cosy with the wood burner heater and cooking facilities to cook dinner each evening, a fridge to keep my beer cold. Happy days. Bed was comfy although was weary there was no barrier however didn’t cause me an issue. There’s not a whole lot I’d change. No WiFi there adding to the nature experience but data close by outside if desperately required. Well lit outside no need for lamps. Shower facility’s when figured out was lovely. And all round lovely peaceful solitude and tranquil experience would go again.
14/03/2022
Connor
I chose Merlin due to it's location in the woods. I wanted a break where we could get away from it all and relax. The accommodation is dog friendly which definitely swung it for us plus the added bonus of the hot tub. Really enjoyed our stay. Just wish we could of stayed longer.
21/01/2022
Paul
Reviews
We had an amazing time off grid. This was the first time we’ve done anything like this. The perfect blend of creature comforts but still glamping
01/07/2024
Paris
We had a beautiful stay at Merlin. The hot tub was wonderful, with a beautiful view and the cabin was cosy. It had everything we needed for a peaceful and restful stay.
14/06/2024
Meg
We had a great stay at Merlin, The Lost Cabins. We wanted a trip that would help us unwind and spend time in nature with our young baby, and this spot certainly helped us do that.
03/06/2024
Ashton
We had a lovely stay at Merlin, The Lost Cabin. The surroundings are absolutely stunning and so peaceful, the cabin is so cosy and has everything you need, the bed was very comfy! Everything was great. Totally recommend.
06/05/2024
Abigail
Amazing! The host was helpful and the location is great!
12/02/2024
Joao
We only had a two day stay and wish it could have been a lot longer. The cabin was perfectly remote and tranquil but close enough to amenities and activities also. The cabin itself was perfect for two and had a wonderful view into the trees and across the fields. The bed and sofa were very comfy and stove heated the cabin really easily. The shower and toilets were very good quality (better than some hotels), it really didn’t feel like a chore going outside to use them. There were lots of choices of places to sit outside and the huge double doors gave great views from inside. The area was also very well kept with good lighting and staff dropping off the logs was very friendly.
Would love to return and wish we were still there!
28/08/2023
Katie
Stay was lovely. Private and pretty location. Stayed with my partner and 2 children (ages ; years and 4 months). Very relaxing
10/07/2023
LOUISE
Absolutely fantastic
12/05/2023
Amy
This was our second visit to the lost cabins and definitely didn’t disappoint. The cabin is perfectly decked out with everything you need for a cosy break away! It is very private which is lovely. Spacious inside and out! There was so much wildlife to enjoy while in the wood fired hot tub. And even better this time we came it has a flushing toilet. Love it here! Will definitely come back again
01/05/2023
Alysson
The most magical stay, the cabin was beautiful. We had so much privacy to enjoy the facilities. The R&R was much needed! Thank you
17/02/2023
Kia
Lovely romantic getaway with cabin serving as a base for days out around Ullswater
10/02/2023
Mathew
Perfect little getaway. Staff were so friendly. Even heated up the hot tub prior to us arriving. Will definitely be returning in the summer to see the summer views too from the cabin. All facilities were top end, clean.
01/02/2023
Rob
We both really enjoyed it, felt like a perfect little retreat
17/06/2022
Graeme
There's only one word to describe this place...magical!
We could not fault it, the cabin itself was beautiful and spotless, and the outside was even more amazing. We were surrounded by gorgeous woodland (and we even spotted a deer run past through the trees!).
We used the hot tub both evenings which was so lovely after a day of walking, and then went inside and played games by the fire.
Everything about this place is perfect and I could not recommend it enough. We will definitely be back!
25/05/2022
Helen
Couldn't have asked for more, beautiful location, everything worked, everything clean, everything provided. Children and dog friendly. It was just a great experience and I would highly recommend it to anyone.
08/04/2022
Robert
I was looking for a place, secluded, within nature and quiet and peaceful and boy did this place deliver. Based on a lovely wooded area you really do feel away from it all. With just sounds of nature occupying your ears. There are 2 other lodges close by but I didn’t see anyone there the whole time. There’s a wood burner hot tub that initially frustrated me as it took me 6 hours to heat up so equated to a late night. However for the rest of the 4 nights I stayed the water retains most of the heat and I could get it a lovely hot temperature within a couple of hours. Also keeping the fires going was actually a lot of fun. Marshmallows on the fire, bbqs, making the cabin cosy with the wood burner heater and cooking facilities to cook dinner each evening, a fridge to keep my beer cold. Happy days. Bed was comfy although was weary there was no barrier however didn’t cause me an issue. There’s not a whole lot I’d change. No WiFi there adding to the nature experience but data close by outside if desperately required. Well lit outside no need for lamps. Shower facility’s when figured out was lovely. And all round lovely peaceful solitude and tranquil experience would go again.
14/03/2022
Connor
I chose Merlin due to it's location in the woods. I wanted a break where we could get away from it all and relax. The accommodation is dog friendly which definitely swung it for us plus the added bonus of the hot tub. Really enjoyed our stay. Just wish we could of stayed longer.
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
We had an amazing time off grid. This was the first time we’ve done anything like this. The perfect blend of creature comforts but still glamping
01/07/2024