Wilding Wagon
Herefordshire, United Kingdom
Little Mountain Glamping
- Our low price promise from £139 p/n
-
Train carriage
Sleeps 2
- One king-size bed
Overview
Placed at almost 1000ft above sea level, it’s no wonder that Wilding Wagon comes with great views. Owners Lis and Adam have carefully restored the old railway carriage and felt that the secluded spot on a high hillside, away from other buildings and people, was the perfect place for it's final stop. Now you can sit at the breakfast bar or soak (together if you like) in the huge wood-fired outdoor oak and aluminium bath and look down the valley as the morning mist rises or the sun goes down. You’ll see nature thriving all around you, because Lis and Adam have also been restoring the land. Tree planting and rewilding has seen biodiversity boom, so keep an eye out for birds of prey, foxes and perhaps even the odd weasel or polecat. If you’re feeling energetic there’s great hiking in the area, including a section of the nearby Offa’s Dyke path that takes a couple of hours and ends in the warm, friendly surroundings of The Royal Oak, Gladestry. Various pubs and dining options are available in nearby villages and bookish Hay-on-Wye, but the nearest shop is a drive, so it's good to stock up and settle in.
To take care of your immediate needs (treats and snacks, obviously) you’ll find a welcome hamper of lovely local stuff and an honesty shop in the carriage stacked with goodies. The carriage’s renovation means you have everything you need to make use of them too - gas hob for the hot chocolate, oven for the freezer croissants, rainfall shower for the artisan soap and shampoo bar. The kitchen and bathroom are contained within the wagon, so you’ll only be stepping out if you’re heading for the bath or the chairs by the firebowl, which is worth lighting up as you sit and wait for the stars to show, before you finally retire to the king-size bed. Having set up the carriage and done their bit for the land, Lis and Adam say they’re “sitting back to see what nature does”. It’s a pretty good way of rewilding, and not a bad motto to adopt for your stay either.
Essentials
The important stuff
- Check in: from 3 pm
- Check out: 10 am
- Please bring wellies
- Please be aware that sheep are rounded up in adjacent fields which can sometimes be noisy
- Initial amount of firewood provided. Extra can be purchased at £8 per bag
- A optional bath warming service can be arranged for a fee of £25, directly with the Owner's ahead of your stay
- Mobile phone signal (4G)
- No WiFi
- 7kWh wall charging point for electric vehicles available overnight for 4 hrs each night
Sleeping arrangements
- One king-size bed
Extra space available
Space for 1 baby no charge. Please bring your own equipment and bedding.
Cooking
- Gas hob
- Oven
- Fridge with mini freezer compartment
- Fully equipped kitchen
- Kadai firebowl, with grill, tripod and cooking bowl for outdoor cooking
Washing
- Rainfall shower
- Wood-fired outdoor bath
- Compost toilet
- Bathroom toiletries provided
Heating, lighting & bedding
- Bed linen and towels provided
- Wood-burner
- Electric lighting
- Plug sockets & USB ports
- 7kWh wall charging point for electric vehicles available overnight for 4 hrs each night (please contact owners for details/terms)
Entertainment
- Board games
- Cards
- Books
- Bluetooth speaker
Getting there
Little Mountain Glamping, Newchurch, Kington HR5 3QF
By car
From Kington and the A44: Take the B4594 and sweep into Newchurch village down the hill. Take a right turn and then an immediate left into the bottom entrance (signposted Little Mountain Glamping). Follow the track around the stock fencing and on into the stoned area for parking.
From Hereford and the A438: Take a right turn from the A438 signposted Michaelchurch and Brilley, and follow the ever narrowing road, heading straight across a couple of crossroads until you reach Newchurch. When by the church, head straight across the staggered crossroads and turn immediately left into the entrance. Follow the track around the stock fencing and on into the stoned area for parking.
By public transport
There are bus stops in Hay on Wye and Kington. Adam and Lis are happy to collect guests from and drop them back to either of these stops if they are travelling by public transport. No charge for this service.
There's a train station in Hereford. Adam and Lis are happy to offer collection from and drop off to the station for a fee of £20 per journey (by prior arrangement with the Owners only).
Food & Drink
At Little Mountain Glamping
A variety of local items are included as part of a complimentary welcome hamper, e.g - tea, coffee, chutney/jam/honey, biscuits, soap/shampoo bar, chocolate, croissants, milk and butter. Adjusted for dietary preferences.
An optional breakfast hamper can also be arranged, details of which will be emailed by the owners to guests two weeks prior to your stay.
Local Shops
The nearest shop for basics is a Co-Op in Hay-on-Wye.
Pubs & restaurant
The Royal Oak in Gladestry (5 minute drive) - Warm, friendly and local - you can walk to it over the Offa's Dyke Path but would take a couple of hours each way.
The Old Black Lion in Hay on Wye (17 minute drive) - superb food, friendly, professional staff and it's in Hay on Wye!
The Harp Inn at Old Radnor (10 minute drive) - Great beer and the most magnificent views northwards over the Radnorshire hills! Crowned the best pub in Powys 2021!
If you fancy something posh, head out to Chapters in Hay-on-Wye (15 minute drive) for some cracking tasting menus at this restaurant listed in the Michelin Guide. Make sure to book in advance to avoid disappointment
Activities
At Little Mountain Glamping
Walks
Birdwatching
Outdoor bath lazing...
Beekeeping experience (separate charge - there are 7 hives on site and it can only be done in mid April to mid September in good weather)
Places to visit
The small but super (book) town of Hay on Wye is just 7 miles, 15 minutes drive away. Home to the world-famous Hay Festival which happens at the end of May/beginning of June each year, the town also boasts bookshops galore, coffee shops, pubs and other places to eat, along with lots of individual retailers, a castle and a tiny cinema! The Bean Box and The Cosy Café do great coffee, and Shepherds Parlour does magnificent ice cream! Hay has a wonderful market on Thursdays.
In the other direction, 9 miles, 17 minutes drive away is Kington, a historic market town. A walking centre (with an annual walking festival), Kington is surrounded by beautiful hills including the stunning Hergest Ridge. Home to the highest 18 hole golf course in England and to the UK’s only traditional clog maker! Coffee shops abound including The Border Bean, La Gala and just outside Kington, The Cattle Shed.
Outdoor & active
There are canoeing and kayaking available on the River Wye in Hay or Glasbury and horse riding is available at Bryngwyn stables, just over the other side of Newchurch Hill. Bike hire available from Drovers Cycles in Hay. If you want to walk whilst you’re here, Offa’s Dyke path runs right through the village. It heads towards Kington in one direction and Hay in the other. There is also a footpath running from a gate in the lower field, up and over Newchurch Hill. The 360° views from the top are stunning. Lots of our guests have also enjoyed The Viking Games in Hereford, try your hand at ax throwing, archery, kubb, mollky and stige!
Further afield, there are beautiful beaches at Aberdyfi and Barmouth, the reservoirs at the stunning Elan Valley, the Red Kite feeding centre at Gigrin Farm, Rhayader or head to Talybont on Usk to walk alongside the Monmouthshire and Brecon canal.
Meet your hosts
Meet Adam & Elisabeth
Dad, Adam, and Mum, Lis, moved to Herefordshire from Essex in 2011, along with 5 of their 6 children. In late 2017 they purchased this site in Newchurch and planted over 2000 trees around the site in early 2018, with the help of family and friends. Then in 2019, they started building their house here, they moved in at the end of 2019 and in true Grand Designs style - it's not finished yet! They purchased the CCT wagon from a heritage railway in September 2020, knowing it could be made into a stunning space with careful restoration. They began in early 2021 and have recently completed the project, over budget and overtime! They're keen to see how the fields can rewild back to nature from agricultural use, and can't wait for the trees to mature and see how they affect the landscape over time.
Wildlife & the environment
They started to rewild their land in 2018, planted over 2000 trees to increase biodiversity and are now "sitting back" to see what nature does. You will likely see Buzzards and Red Kites overhead. Lots of smaller birds - robins, stonechats, meadow pipits, redwings, thrushes etc. Rabbits, foxes, hedgehogs and maybe even a polecat!
Reviews
Our stay was everything we wanted and more , a lovely peaceful location with everything we needed and added extras. Great for walking and switching off
04/10/2024Bella
We were looking for a quiet getaway in nature to celebrate an anniversary and some life events, and couldn't have found a better place than Wilding Wagon! Decorated beautifully, and settled in a secluded spot with panoramic views, we were able to retreat and spend our days wildlife watching, dozing, stargazing (exceptional on a clear night!) and walking in the local area. A lovely welcome hamper introduced us to some local artisan foodstuffs, and we were never cold, with plenty of wood provided for our use. Thank you so much for the wonderful few days, and we will 100% be returning again! Couldn't recommend it highly enough.
11/09/2024Zoe
We had a fantastic time at the wilding wagon. Our hosts were very nice and they have thought of everything you need and want in the wagon. Everything’s environmentally friendly and locally sourced and it was great to see they had used sheep’s wool bedding. The composting loo is brilliant, and the shower was amazing. The views from the wagon are incredible, and it’s so quiet and peaceful, you can access great walks directly from it or head into lovely villages near by. A fantastic and restful break, I hope to go back again. Thank you Adam and Lis!
30/08/2024Jake
It is so hard to put into words just how perfect our stay was at Wilding Wagon. The wagon itself is so secluded, in its own wilding field and not overlooked at all - it really is hard to emphasise just how secluded and peaceful the beautiful setting was. This meant you could see some amazing wildlife, as well as spend the whole stay so relaxed! And it’s hard not to be relaxed when you can enjoy the wagons fire pit and wood fired outdoor bath - they were incredible features and we really enjoyed using both. The wagon itself is also so spacious and was immaculate. It was so clean and you can just tell the love that has gone into its renovation - the attention to detail is amazing. Lis and Adam were also the perfect hosts, very welcoming and responsive. A hamper was left for us, as well as essentials, plus Prosecco and chocolates as they knew it was my partners birthday - a lovely touch! They also kindly recommended local walks for us too. Wilding Wagon was the best accommodation I’ve stayed in the UK. I’ve not sure I’ve ever said before that I want to go back to an accommodation but I know that we will 100% be back. I can’t recommend Wilding Wagon enough - pure perfection!
10/08/2024Lucy
Amazing place to stay with gorgeous scenery and wonderful hosts. The Wagon is a little slice of heaven and highly recommend to anyone!
20/07/2024Emily
Special Offer
15% OFF MID-WEEKS!! - book now to receive this offer on all remaining midweek availability until the end of March 2025 (offer excludes the following periods 20th Dec-2nd Jan and 12th-16th Feb)!
Valid from 21/10/2024 till 28/03/2025
Offer applies to new bookings only. Price discounts have been automatically applied unless otherwise stated.
Booking Terms
Canopy & Stars low price promise
Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Our stay was everything we wanted and more , a lovely peaceful location with everything we needed and added extras. Great for walking and switching off
04/10/2024