The Poppy Treehouse | Treehouse in Hampshire | Canopy & Stars
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This incredible space, set back in the woods overlooking the vines of the Black Chalk vineyard, is a place to linger, sip and soak. Enjoy the peace of your treetop bathtub with a glass of Black Chalk bubbles from the fridge, head over to the winery for a tour and explore the beauty of the Test Valley.
The treehouse combines the rustic aesthetic of an old English barn with the highest in build quality and touches of magic that gives you an experience equal parts wilderness and delicious indulgence. There’s local produce in the welcome hamper and artistic, upcycled decoration all around you. Down below you’ll find a firepit where you can wrap up and watch the flames crackle.
Fullerton Farm, the home of The Poppy Treehouse and Wild Escapes, is a beacon of sustainable, thoughtful land management and farming. Much of its 1000 acres is given over to rewilding projects and it’s part of several stewardship schemes. Organise a tasting or a tour of the award-winning Black Chalk winery or simply enjoy your complementary bottle. Either way you’ll end up sampling something delicious before you end the day with a long soak under the stars.
There is a wood-fired sauna to book nearby – with wild swimming also available year-round – and subject to availability you can join local truffle hunts (November - beginning of December).
Read more
Essentials
The important stuff
Check in: 3 PM
Check out: 11 AM
A complimentary breakfast hamper and complimentary bottle of the Vineyard’s English sparkling wine ‘Black Chalk Classic 2015’ will be provided on arrival
Please bring wellies, torches, swimwear and flip flops to wear on your way to the swimming lake
Initial amount of firewood provided with more to purchase for £5 per stack
Mobile phone signal and 4G
No Wifi
Plug sockets
On site parking available and is a 2-minute walk from the treehouse
There are other spaces on site
There is an airbase nearby so keep an eye out for the planes flying over
Please be aware of the badgers, you will almost certainly see or hear them but they are peaceful creatures and will leave you alone
Sleeping arrangements
One king-size bed
Extra space available
Space
for 1 baby
no charge.
for children under 2, please bring your own equipment & bedding.
Space
for 1 pet
from £25 per pet per stay - dog bed not provided, please bring your own. Dogs only.
Space
for 2 children
from £20 per child per night OR per adult per night. Sleeping in standard single bunk bed. Not suitable for very tall guests.
Cooking
Kitchen equipped with an electric hob, mini oven, undercounter fridge, kettle and toaster
Cooking utensils, crockery and glassware provided
BBQ
Washing
Double bath tub on the deck with an outdoor shower
Bathroom inside with a shower, sink and flushing toilet
Soap and bubble bath provided
Hairdryer
Heating, lighting & bedding
Bed linen, towels and bathrobes provided
The main source of heat comes from the wood-burner in the living area
Electric heating
Electric lighting
Entertainment
Outdoor bath tub
Firepit area
Wild swimming lake
Wine tasting
Yoga classes
Read more
Getting there
Fullerton farm, Fullerton, Hampshire SP117LA
What3Words: ///prepped.cackling.sticking - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the site so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train station is Andover (5.2 miles). From here you can book a tai to the space (12 minute drive) or cycle (28 minute cycle).
By car
If approaching Fullerton village from the North on the A3057 then you will be coming down from Andover and possibly the A303. As you enter the village of Fullerton there is a humpback bridge. Immediately after is a sign for the golden pond fisheries. Take the right turn towards the fisheries (onto Fullerton Road) and head up the hill through the trees. As you emerge from the trees at the top of the hill you will see a sign saying “The Treehouses” on the left hand side. If approaching from the South from Stockbridge then turn left onto Fullerton Road signed Golden Pond Fisheries and head up the hill to the site. Car parking is just down the hill after you’ve turned off the road and the treehouses are a two minute walk down and round the corner from there.
Read more
Food & Drink
At Fullerton Farm
A local hamper with local produce including milk, butter, bread, coffee, and a few more surprise bits.
A bottle of Black Chalks wine– made from grapes picked from the vines in front of the tree houses and processed in the winery and brought back up to the tree houses!
Local shops
The nearest shop for basics is Chilbolton Shop (1.7 miles).
Pubs & restaurants
This little corner of Hampshire is packed full of treasures (Will recommends exploring by bike).
Black Chalk Vineyard (11-minute walk) - Pre-book your vineyard tour, wine tasting and lunch.
Thyme and & Tides Deli (3 miles) - Worth a visit to pick up some delicious local produce or have lunch while you’re there. It is also recently famous for its Friday night fish and chips take away - you need to preorder.
The Peat Spade Inn (2 miles) - Set in the picture postcard village of Longstock, pop into the cosy bar for a drink or book a table and try the exceptional local food there - the menu is excellent. Will recommends the truffle chips!
The Greyhound (3 miles) - Another favourite place to eat. The head chef focuses on local and fresh produce to create fantastic and interesting dishes.
The Grosvenor Hotel (3.7 miles) – A little gem on the high street in Stockbridge that has just been lovingly restored. Sit by the fire in the bar and share a platter or book a table in the dining room for a full a la carte experience.
The Mayfly (25 minute walk) - The pub boasts a truly exceptional beer garden. Recently refurbished, it now offers delicious pub fare alongside a refreshing drink. Enjoy your beverage and meal by the river after an invigorating walk or cycle ride.
Read more
Activities
At Fullerton Farm
The main attraction of this area is the countryside, which is internationally recognised as one of the most beautiful river landscapes in the UK. Put your boots on and walk along the beautiful clear waters of the Test and climb the Hampshire chalk hills for the beautiful views.
On top of all this the River Test is well renowned as one of the best trout fishing rivers in the world. You can book a guide out for the day and there’s even a hidden smoke house in Chilbolton who will smoke the trout you catch (hopefully).
Truffle hunting on selected Sunday mornings in October / November / December depending on truffle growth.
Places to visit
The River Test flows under the high street and you can catch a glimpse of trout, if you are lucky. Founded in 1882, the Houghton Club is the oldest fishing club in England and is based in the town.
Stockbridge (3.4 miles) - The fly fishing capital of the world! The River Test flows under this bustling high street where there is an abundance of independent shops, pubs and restaurants as well as art galleries, craft and gift shops, a wonderful delicatessen and traditional butchers.
Black Chalk Winery (2 minute walk) - Wine tasting and vineyard tours. Please book directly with the vineyard.
Danebury Hill Fort (6.4 miles) - A site of national importance for both archaeology and nature conservation.
Houghton Lodge Gardens (5.5 miles) - Formal and informal gardens, including the traditional kitchen garden enclosed by chalk cob walls with espaliers, apple orchard, herb garden and orchid house.
The Museum of Army Flying (6.6 miles) - An extensive collection charting over 100 years of the British Army in the air.
Outdoor & active
Yoga with Jo Caley - offers private Vinyasa Flow yoga classes in your treehouse
Fly Fishing (22.6 miles) - The world famous River Test which is known not only for the quality of its trout and grayling but also for the water's clarity. The trout fishing season starts in April and runs to October. Grayling can be fished for throughout the winter months until March.
Read more
Meet your hosts
Meet Rory and the Wild Escapes team
Having previously commissioned a treehouse on their own land, in 2018 Rory's family decided to build four more in ancient woodland at Fullerton Farm, near the charming village of Stockbridge. They wanted to allow others to enjoy the simple pleasure of sleeping among the trees and waking up to lovely views, peace, quiet and fresh air. They were designed and built by the renowned treehouse designer, Will Hardy.
Wildlife & the environment
The surrounding area is managed with a passion for biodiversity. Each treehouse is created using sustainable and reclaimed materials. They prove that beautiful design and sympathetic architecture can help to protect and nurture the natural environment. Work continues to ensure that their impact is positive – allowing lucky guests to enjoy the simple beauty and importance of the land.
This incredible space, set back in the woods overlooking the vines of the Black Chalk vineyard, is a place to linger, sip and soak. Enjoy the peace of your treetop bathtub with a glass of Black Chalk bubbles from the fridge, head over to the winery for a tour and explore the beauty of the Test Valley.
The treehouse combines the rustic aesthetic of an old English barn with the highest in build quality and touches of magic that gives you an experience equal parts wilderness and delicious indulgence. There’s local produce in the welcome hamper and artistic, upcycled decoration all around you. Down below you’ll find a firepit where you can wrap up and watch the flames crackle.
Fullerton Farm, the home of The Poppy Treehouse and Wild Escapes, is a beacon of sustainable, thoughtful land management and farming. Much of its 1000 acres is given over to rewilding projects and it’s part of several stewardship schemes. Organise a tasting or a tour of the award-winning Black Chalk winery or simply enjoy your complementary bottle. Either way you’ll end up sampling something delicious before you end the day with a long soak under the stars.
There is a wood-fired sauna to book nearby – with wild swimming also available year-round – and subject to availability you can join local truffle hunts (November - beginning of December).
A complimentary breakfast hamper and complimentary bottle of the Vineyard’s English sparkling wine ‘Black Chalk Classic 2015’ will be provided on arrival
Please bring wellies, torches, swimwear and flip flops to wear on your way to the swimming lake
Initial amount of firewood provided with more to purchase for £5 per stack
Mobile phone signal and 4G
No Wifi
Plug sockets
On site parking available and is a 2-minute walk from the treehouse
There are other spaces on site
There is an airbase nearby so keep an eye out for the planes flying over
Please be aware of the badgers, you will almost certainly see or hear them but they are peaceful creatures and will leave you alone
Sleeping arrangements
One king-size bed
Extra space available
Space
for 1 baby
no charge.
for children under 2, please bring your own equipment & bedding.
Space
for 1 pet
from £25 per pet per stay - dog bed not provided, please bring your own. Dogs only.
Space
for 2 children
from £20 per child per night OR per adult per night. Sleeping in standard single bunk bed. Not suitable for very tall guests.
Cooking
Kitchen equipped with an electric hob, mini oven, undercounter fridge, kettle and toaster
Cooking utensils, crockery and glassware provided
BBQ
Washing
Double bath tub on the deck with an outdoor shower
Bathroom inside with a shower, sink and flushing toilet
Soap and bubble bath provided
Hairdryer
Heating, lighting & bedding
Bed linen, towels and bathrobes provided
The main source of heat comes from the wood-burner in the living area
What3Words: ///prepped.cackling.sticking - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the site so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train station is Andover (5.2 miles). From here you can book a tai to the space (12 minute drive) or cycle (28 minute cycle).
By car
If approaching Fullerton village from the North on the A3057 then you will be coming down from Andover and possibly the A303. As you enter the village of Fullerton there is a humpback bridge. Immediately after is a sign for the golden pond fisheries. Take the right turn towards the fisheries (onto Fullerton Road) and head up the hill through the trees. As you emerge from the trees at the top of the hill you will see a sign saying “The Treehouses” on the left hand side. If approaching from the South from Stockbridge then turn left onto Fullerton Road signed Golden Pond Fisheries and head up the hill to the site. Car parking is just down the hill after you’ve turned off the road and the treehouses are a two minute walk down and round the corner from there.
A local hamper with local produce including milk, butter, bread, coffee, and a few more surprise bits.
A bottle of Black Chalks wine– made from grapes picked from the vines in front of the tree houses and processed in the winery and brought back up to the tree houses!
Local shops
The nearest shop for basics is Chilbolton Shop (1.7 miles).
Pubs & restaurants
This little corner of Hampshire is packed full of treasures (Will recommends exploring by bike).
Black Chalk Vineyard (11-minute walk) - Pre-book your vineyard tour, wine tasting and lunch.
Thyme and & Tides Deli (3 miles) - Worth a visit to pick up some delicious local produce or have lunch while you’re there. It is also recently famous for its Friday night fish and chips take away - you need to preorder.
The Peat Spade Inn (2 miles) - Set in the picture postcard village of Longstock, pop into the cosy bar for a drink or book a table and try the exceptional local food there - the menu is excellent. Will recommends the truffle chips!
The Greyhound (3 miles) - Another favourite place to eat. The head chef focuses on local and fresh produce to create fantastic and interesting dishes.
The Grosvenor Hotel (3.7 miles) – A little gem on the high street in Stockbridge that has just been lovingly restored. Sit by the fire in the bar and share a platter or book a table in the dining room for a full a la carte experience.
The Mayfly (25 minute walk) - The pub boasts a truly exceptional beer garden. Recently refurbished, it now offers delicious pub fare alongside a refreshing drink. Enjoy your beverage and meal by the river after an invigorating walk or cycle ride.
The main attraction of this area is the countryside, which is internationally recognised as one of the most beautiful river landscapes in the UK. Put your boots on and walk along the beautiful clear waters of the Test and climb the Hampshire chalk hills for the beautiful views.
On top of all this the River Test is well renowned as one of the best trout fishing rivers in the world. You can book a guide out for the day and there’s even a hidden smoke house in Chilbolton who will smoke the trout you catch (hopefully).
Truffle hunting on selected Sunday mornings in October / November / December depending on truffle growth.
Places to visit
The River Test flows under the high street and you can catch a glimpse of trout, if you are lucky. Founded in 1882, the Houghton Club is the oldest fishing club in England and is based in the town.
Stockbridge (3.4 miles) - The fly fishing capital of the world! The River Test flows under this bustling high street where there is an abundance of independent shops, pubs and restaurants as well as art galleries, craft and gift shops, a wonderful delicatessen and traditional butchers.
Black Chalk Winery (2 minute walk) - Wine tasting and vineyard tours. Please book directly with the vineyard.
Danebury Hill Fort (6.4 miles) - A site of national importance for both archaeology and nature conservation.
Houghton Lodge Gardens (5.5 miles) - Formal and informal gardens, including the traditional kitchen garden enclosed by chalk cob walls with espaliers, apple orchard, herb garden and orchid house.
The Museum of Army Flying (6.6 miles) - An extensive collection charting over 100 years of the British Army in the air.
Outdoor & active
Yoga with Jo Caley - offers private Vinyasa Flow yoga classes in your treehouse
Fly Fishing (22.6 miles) - The world famous River Test which is known not only for the quality of its trout and grayling but also for the water's clarity. The trout fishing season starts in April and runs to October. Grayling can be fished for throughout the winter months until March.
Having previously commissioned a treehouse on their own land, in 2018 Rory's family decided to build four more in ancient woodland at Fullerton Farm, near the charming village of Stockbridge. They wanted to allow others to enjoy the simple pleasure of sleeping among the trees and waking up to lovely views, peace, quiet and fresh air. They were designed and built by the renowned treehouse designer, Will Hardy.
Wildlife & the environment
The surrounding area is managed with a passion for biodiversity. Each treehouse is created using sustainable and reclaimed materials. They prove that beautiful design and sympathetic architecture can help to protect and nurture the natural environment. Work continues to ensure that their impact is positive – allowing lucky guests to enjoy the simple beauty and importance of the land.
Our stay was brilliant from the moment of booking to arrival. Communication was really clear from the owners, including very helpful guides for the local area. The quality of the property was fantastic and the arrival hamper was very welcome. We will be back!
19/02/2025
Kate
What an amazing stay! The treehouse is really well equipped with everything you will need and more, cosy and well designed. The whole experience was the perfect setting for my proposal to my fiancé and the in room wine tasting was great.
18/12/2024
Andrew
We had a lovely stay for partners birthday, we wanted to go off grid and this was perfect for that! It felt like a more luxurious version of the unplugged stays you can book.
I was trying to find something a bit more special and this really was amazing, the kitchen was amazing and everything was very clean. We were welcomed with a breakfast hamper, and a bottle of fizz.
From the get go it was perfect, would love to stay again!
We wished we booked one more night to really relax, but two was lovely.
16/09/2024
Pearl
Beautiful location, treehouse was perfect.
31/07/2024
charles
So beautiful, so restful, so luxurious. One of the most special places we've ever stayed! We also loved our wild swim sauna session!
29/04/2024
Emily
We booked 2 nights just after new year for a change of scene. The treehouse was more like a luxury cabin with stunning design and views over a vineyard. Fully equipped kitchen with even a dishwasher! Comfy bed and cosy lounge with wood burner. A spacious bathroom with toiletries. An indoor and also outdoor shower as well as a roll top bath on the balcony with privacy curtains and a bath rack with wine holders. I wasn’t brave enough to try that in January! The owners had thoughtfully provided a welcome pack of eggs, butter, milk and delicious local home made bread as well as a bottle of their own sparkling wine. There was even a real Christmas tree fully decorated with baubles and lights.
03/01/2024
Amy
Our stay was to celebrate my partner's 30th birthday and the treehouse did not disappoint - we loved it. We liked that 'The Poppy' was set back off of the main path and I imagine in the summer (we went in winter) that the trees full of leaves would make it feel even more private.
The large windows in the bedroom were beautiful too look out of first thing in the morning from bed.
The treehouse itself was beautiful and well thought out.
13/12/2023
Abbie
We loved our stay in the Poppy Treehouse. Such a special place in the woods…dreaming of building my own house in the same style! Very high spec and loved the forest views.
The Peat Spade Inn recommendation was great too.
16/10/2023
Annie
We stayed for a long weekend with our spaniel and we all loved it! It was spacious (but cosy), extremely comfy and the outside bath tub is a great addition! You feel away from everything but it isn't far to get to the local town if you need. The welcome hamper was a lovely touch - and our dog enjoyed his welcome treats!
15/09/2023
Joanna
It was the dreamiest couple of days. Literally, we all slept well, we day dreamed, we left inspired and relaxed. The cabin was beautiful, it felt cosy, and the views from every window were so pretty and calming. The outdoor bathroom was wonderful, the biggest bathtub and outdoor shower, surrounded by trees. It felt secluded and private. The amenities in the treehouse were great, a proper little kitchen. The fire pit was a hit one evening with s’mores. The hamper a bottle of sparkling wine from Black Chalk Farm was so delicious. We loved the position of the treehouses by a vineyard and very close by to some pretty villages.
09/08/2023
Danusia
We had an amazing first mini break with our two little dogs at the poppy treehouse.
Our daughter especially loved the bunk bed, outside bath tub and roasting marshmallows over the fire pit.
The welcome hamper with the sparkling rose wine was excellent.
The treehouse house has everything we needed for our two night stay and the quality of everything was 10/10
We would definitely book again to stay at the poppy treehouse.
31/07/2023
Tina
We had the most lovely stay at the poppy treehouse. We wanted to get out into nature and just explore with our two young children. They were so excited about this trip and it didn't disappoint. The outside bath was certainly a highlight with us all!
The morning view from our bed was just so peaceful and beautiful. The picture window they had there was perfect. Our bed was so comfortable and roomy.
The Poppy had bunk beds (another favourite with the kids!) they are ideal for children - they aren't very big so wouldn't recommend for tall adults/children!
The poppy also has a fire pit which was great, children loved that too - this is the closest I'll get to camping so was good fun!
There was certainly a lot of thought put into this treehouse, it's incredibly stylish, everything was thought through and it was like home from home. They even provided a mini radio which was great! It was so nice not to have a TV and we spent time playing games with the children and listening to music and going on lovely walks. The River Test is stunning such a beautiful part of Hampshire.
We'd certainly go back perhaps in the Autumn/Winter - the treehouse has central heating so that's a bonus!!!
19/07/2023
Eleanor
Idyllic escape in the most tranquil setting. Waking each morning with a beautiful framed view of the forest gave us the peace and calm to start the perfect day. The treehouse was incredibly well designed for both form and function. The local produce (eggs, butter, bread and wine) were amazing. And our long walks through meadows, fields and forests, from right outside the door, gave us a simplistic yet perfect break from our hectic lives.
07/07/2023
Warren
A fabulous treehouse to relax surrounded by nature. Wild Escapes had thought of everything .. for staying in or going out, as well as making our stay as comfortable as possible. The hamper was perfect, lovely products, we loved the lavender soap in the bathroom.. and the Black Chalk fizz is very good .. so much so we did the vineyard tour and bought 2 more bottles! The bath on the veranda added an extra touch of lux. We live only half hour down the road but loved discovering this little hidden corner of vineyards. Many thanks to Wild Escapes for a great experience
28/06/2023
kate
It was great. Amazing weather helped. But the treehouse was amazing.
31/05/2023
Rachael
A delightful couple of days of solitude, comfort and beautiful scenery.
29/05/2023
Joanna
We had the most wonderful weekend at The Poppy treehouse. It was every bit as stunning and luxurious as the photos suggest - even more so in fact. A gorgeous place to disconnect and enjoy nature. Couldn’t fault a single thing about the property.
28/04/2023
Jenna
Amazing treehouse! Really rustic but will fabulous luxuries! We loved the outside bath. Loads of steaming hot water. Such a peaceful location, dog friendly with very comfy beds.
07/04/2023
Hannah
Fantastic experience at this stunning, comfortable, exquisite location!
03/02/2023
Danila
Wonderful! The treehouse was beautifully done, offering tranquility & a unique Christmas experience.
23/12/2022
Tessa
Our stay at the Poppy Treehouse was such a wonderful time away! I booked the stay for my partner's birthday and to say we were both blown away! Secluded in nature, was truly nurturing for the soul, but so exciting! Complimentary local products when we arrived was such a lovely touch to introduced to local produce. We are already looking at doing another mini getaway again!
28/09/2022
Amy
What a wonderful place to stay. So peaceful and calm. The treehouse was like a home from home with all the modern conveniences. Beautifully decorated and I’d definitely stay again. This was my favourite treehouse out of the 4 on the site. Really tucked in to the trees so you feel like you’re hidden away in nature.
29/08/2022
Jo
Perfect escape. Beautiful location in secluded spot. Lovely walks, plenty places to visit and lots of eating choices. The tree house was cute, cosy and very comfortable. Thoughtfully done. Happily recommend.
30/05/2022
Anne-Marie
I booked the Tree House as a surprise for my husbands 40th birthday - it didn’t disappoint! The tree house was amazing and had everything we could want or need. The greeting basket was perfect for setting us up for the next morning as we arrived late so most shops were closed. The layout is well thought out and the house was very clean. Our two young boys (10 and 6) were with us and they loved the bunk beads and how much wildlife they could see and hear. There is NO TV or WiFi - which is how we like it! The bead are very comfy and the outdoor bath has plenty of room for two tall adults. It gets VERY HOT regardless of the outside temperature and private. The walks suggested in the book that’s left for guests is very useful. A perfect place to get back to basics.
Definitely recommend! We loved it!
27/05/2022
Alicia
Truly wonderful
20/05/2022
Hana
Fabulous setting, great location
25/04/2022
Kate
Place was incredible, everything was high spec, the location was amazing and the outdoor shower and bath just made the weekend
22/04/2022
Minal
We absolutely loved the our Treehouse. We stayed in Poppy. The setting by the vineyard was beautiful. But even more impressive was the exterior and interior design of our treehouse. It was so tasteful and comfortable. We loved all the stunning design features. The kids loved their bunk bed! It was equipped with all we needed, only thing I couldn't find was a whisk to make our morning pancakes with the eggs provided! The welcome pack of wine, butter, bread and jam was such a nice touch. The BBQ gear was all fantastic. We also really appreciated all the tips for places to eat and things to do locally, really helpful. Just a wonderful stay.
15/04/2022
Rebecca
Our short stay was perfect, the location is beautiful and the treehouse full of rustic charm as well as being incredibly comfortable. From the campfire and outdoor bath to the decking, the whole place in its woodland setting is really relaxing. You can hear woodpeckers during the day and owls at night, with walking trails on your doorstep. The welcome hamper was a nice touch and the kitchen was really well decked out to create a decent meal. The wood burner ensured the whole place was toasty and we couldn’t have asked for a lovelier place to spend a few days. Thank you!
13/04/2022
Corinne
Beautiful place, lovely and peaceful
04/03/2022
Ali
Just perfect - wish we could have stayed for a week!
15/12/2021
Holly
We had a really lovely and relaxing time - and we would definitely recommend the treehouses!
29/11/2021
Debbie
We loved it
08/11/2021
Melissa
We had an absolutely amazing time, lots of walks and great food.
03/11/2021
Samantha
We absolutely LOVED our stay at the Poppy Treehouse. It was utter bliss. Everything about it was perfect - gorgeous decor, comfy beds, a stunning outside bath and a fabulous location. Completely romantic and yet also entirely practical for families. We're already planning a return visit.
29/10/2021
Bethan
We had the most fantastic stay! The location of the treehouses, on the edge of the vineyard, is absolutely idyllic. The Poppy Treehouse offers fabulous accommodation, and provides the perfect environment to kick back, relax and enjoy being surrounded by nature.
04/10/2021
Sara
It was SO good we were actually quite taken aback! From the directions, the location, the cabin, the decor, the food. It was nothing short of amazing! Everything about Poppy Treehouse exceeded our expectations by x1000 and we can't wait to come back. There's NOTHING we could fault and now this has gone to the top of our list of 'perfect breaks away'. I almost don't want anyone else to know about it...
01/10/2021
Nicola
Absolutely amazing
22/09/2021
Gemma
We stayed in the poppy treehouse on a small vineyard in Fullerton for two nights. The treehouse was perfect for a relaxed couple of days in what felt like a very remote location. Fullerton is surrounding by some lovely market towns and villages and has great walks and countryside nearby.
13/09/2021
Lynn
We had the most amazing stay. The location was stunning. The tree house was beautifully kitted out. The outside bath and shower was incredible and due to the location was completely secluded. We ate at the Pete Spade pub which was also fantastic. We will definitely go again!
10/09/2021
Josie
The treehouse was beautiful and full of luxurious touches. Perfectly secluded, we really felt like we were living amongst the trees!
08/09/2021
Jennifer
The accommodation was exceptional, a perfect tree house set in lovely surroundings. The clever layout and nice little extras, such as bath robes and hamper, made the experience even more enjoyable. The attention made to describing the area and places to visit nearby, was really useful, and made our visit run very smoothly.
Would certainly recommend this exciting place to stay to friends and family.
16/08/2021
Sam
3 words
Unique
Exclusive
Rural
02/08/2021
Kevin
Great stay. Lovely, well equipped, spotlessly clean cabin with great welcoming touches.
30/07/2021
Dina
Our stay was very relaxing in The Poppy Tree House. All we could here were the birds, just what we wanted.
The tree house is spectacular and everything has been well thought through with detail and all amenities for our stay.
Where the tree house is located felt secluded and made us feel at ease to use the bathtub and outdoor shower. We stayed during a heatwave which made us feel like we were staying abroad.
There’s lots of walks you can take from the tree house which we did and ended up having lunch at the Mayfly which we would highly recommend for the views.
In the evenings we made use of the BBQ so that we could enjoy the warm evenings and for breakfast we used items from the hamper that was left for us.
The only disadvantage is that you have to keep the noise down as the other treehouses our close by so you should be mindful of that when booking.
19/07/2021
Chelsea
The most perfect place I’ve ever stayed. Poppy treehouse has been build with the highest consideration to its environment, I had a lovely immersive two night stay in the woods. Blurred lines between inside and out.
30/06/2021
Claire Emma
It was just incredible. What a beautiful setting. The vineyards and surrounding landscape gave us just the escape from busy city life that we needed, and the treehouse itself was just wow! Every single detail of the house was perfect. We liked that the Poppy was a little more private, set back from the main path and nestled in the trees. We sat on the terrace and had our breakfast in the mornings, and had barbecues at night. We also made use of the gorgeous big bathtub. Sitting in the tub when it was pouring rain outside was quite the experience! We took a private vineyard tour and had a wine tasting with Black Chalk Wines in our treehouse, had food delivered by The Food Forager to last us the weekend, and went fishing for trout with Aardvark McLeod and caught a big one for dinner!
25/06/2021
Anna Melissa
What a fantastic place to switch off and relax. The deco of the treehouse is amazing and the view into the woods from the parents bedroom was magnificent. A wonderful welcome hamper and fabulous wine from the wine yard. Our daughter loved her little room and was super excited all stay.
21/06/2021
Jay
Amazing!! As soon as we arrived straight away I was so happy with my decision to book this beautiful location. Everything was communicated clearly by Katie before we arrived. An easy and quick check in! It was honestly one of the best places we have stayed in the UK - we had everything we needed, the best views and we just felt so relaxed. I have already persuaded my parents and a friend to book this! We would really love to go back again one day. I would also definitely recommend going to the Black Chalk Vineyard tour and tasting - it was really good and the lunch was delicious! We also really enjoyed the complimentary bottle in our treehouse along with the other goodies provided.
09/06/2021
Emily
We had a lovely few days in Hampshire. Great local amenities
12/05/2021
Lindsay
The treehouse is beautifully designed, comfortable and spacious. We loved the outdoor bath, his and hers sinks and log burner. The kitchen had everything we needed and the welcome hamper and complimentary wine were lovely touches. The location is peaceful and quiet but there are pubs and pretty villages nearby.
10/05/2021
Jenny
We had a wonderful long weekend at The Poppy Treehouse. The location is stunning and the treehouse is FAB! Very comfortable with super interiors - everything you need. My 4 year old and little Jack Russell loved it too. We enjoyed the local champagne, outdoor baths, log fires, bbqs, lots of long walks and local pub visits. It was brilliant!
07/05/2021
Elly
It was divine! The treehouse was beautiful and had everything we needed for a relaxing stay.
23/04/2021
Anna
Bliss. I booked this place in darkest February, dreaming of escaping lockdown London and luckily booked the first weekend of permitted overnight stays. The treehouse is wonderful. Rustic in appearance and really thoughtfully designed. Woodburner - but central heating if you want it. Firepit - but also state of art BBQ. Bottle of champagne in fridge from the vineyard outside the door. Stunning countryside and on a walk I bumped into the farmer who owned the property and he was so friendly, approachable. It was a 'blow the budget' listing on C&S but worth it. It's not particularly designed for children, it seems more of a couples retreat but ours had a great time, particularly around the firepit.
16/04/2021
Tap
Reviews
Our stay was brilliant from the moment of booking to arrival. Communication was really clear from the owners, including very helpful guides for the local area. The quality of the property was fantastic and the arrival hamper was very welcome. We will be back!
19/02/2025
Kate
What an amazing stay! The treehouse is really well equipped with everything you will need and more, cosy and well designed. The whole experience was the perfect setting for my proposal to my fiancé and the in room wine tasting was great.
18/12/2024
Andrew
We had a lovely stay for partners birthday, we wanted to go off grid and this was perfect for that! It felt like a more luxurious version of the unplugged stays you can book.
I was trying to find something a bit more special and this really was amazing, the kitchen was amazing and everything was very clean. We were welcomed with a breakfast hamper, and a bottle of fizz.
From the get go it was perfect, would love to stay again!
We wished we booked one more night to really relax, but two was lovely.
16/09/2024
Pearl
Beautiful location, treehouse was perfect.
31/07/2024
charles
So beautiful, so restful, so luxurious. One of the most special places we've ever stayed! We also loved our wild swim sauna session!
29/04/2024
Emily
We booked 2 nights just after new year for a change of scene. The treehouse was more like a luxury cabin with stunning design and views over a vineyard. Fully equipped kitchen with even a dishwasher! Comfy bed and cosy lounge with wood burner. A spacious bathroom with toiletries. An indoor and also outdoor shower as well as a roll top bath on the balcony with privacy curtains and a bath rack with wine holders. I wasn’t brave enough to try that in January! The owners had thoughtfully provided a welcome pack of eggs, butter, milk and delicious local home made bread as well as a bottle of their own sparkling wine. There was even a real Christmas tree fully decorated with baubles and lights.
03/01/2024
Amy
Our stay was to celebrate my partner's 30th birthday and the treehouse did not disappoint - we loved it. We liked that 'The Poppy' was set back off of the main path and I imagine in the summer (we went in winter) that the trees full of leaves would make it feel even more private.
The large windows in the bedroom were beautiful too look out of first thing in the morning from bed.
The treehouse itself was beautiful and well thought out.
13/12/2023
Abbie
We loved our stay in the Poppy Treehouse. Such a special place in the woods…dreaming of building my own house in the same style! Very high spec and loved the forest views.
The Peat Spade Inn recommendation was great too.
16/10/2023
Annie
We stayed for a long weekend with our spaniel and we all loved it! It was spacious (but cosy), extremely comfy and the outside bath tub is a great addition! You feel away from everything but it isn't far to get to the local town if you need. The welcome hamper was a lovely touch - and our dog enjoyed his welcome treats!
15/09/2023
Joanna
It was the dreamiest couple of days. Literally, we all slept well, we day dreamed, we left inspired and relaxed. The cabin was beautiful, it felt cosy, and the views from every window were so pretty and calming. The outdoor bathroom was wonderful, the biggest bathtub and outdoor shower, surrounded by trees. It felt secluded and private. The amenities in the treehouse were great, a proper little kitchen. The fire pit was a hit one evening with s’mores. The hamper a bottle of sparkling wine from Black Chalk Farm was so delicious. We loved the position of the treehouses by a vineyard and very close by to some pretty villages.
09/08/2023
Danusia
We had an amazing first mini break with our two little dogs at the poppy treehouse.
Our daughter especially loved the bunk bed, outside bath tub and roasting marshmallows over the fire pit.
The welcome hamper with the sparkling rose wine was excellent.
The treehouse house has everything we needed for our two night stay and the quality of everything was 10/10
We would definitely book again to stay at the poppy treehouse.
31/07/2023
Tina
We had the most lovely stay at the poppy treehouse. We wanted to get out into nature and just explore with our two young children. They were so excited about this trip and it didn't disappoint. The outside bath was certainly a highlight with us all!
The morning view from our bed was just so peaceful and beautiful. The picture window they had there was perfect. Our bed was so comfortable and roomy.
The Poppy had bunk beds (another favourite with the kids!) they are ideal for children - they aren't very big so wouldn't recommend for tall adults/children!
The poppy also has a fire pit which was great, children loved that too - this is the closest I'll get to camping so was good fun!
There was certainly a lot of thought put into this treehouse, it's incredibly stylish, everything was thought through and it was like home from home. They even provided a mini radio which was great! It was so nice not to have a TV and we spent time playing games with the children and listening to music and going on lovely walks. The River Test is stunning such a beautiful part of Hampshire.
We'd certainly go back perhaps in the Autumn/Winter - the treehouse has central heating so that's a bonus!!!
19/07/2023
Eleanor
Idyllic escape in the most tranquil setting. Waking each morning with a beautiful framed view of the forest gave us the peace and calm to start the perfect day. The treehouse was incredibly well designed for both form and function. The local produce (eggs, butter, bread and wine) were amazing. And our long walks through meadows, fields and forests, from right outside the door, gave us a simplistic yet perfect break from our hectic lives.
07/07/2023
Warren
A fabulous treehouse to relax surrounded by nature. Wild Escapes had thought of everything .. for staying in or going out, as well as making our stay as comfortable as possible. The hamper was perfect, lovely products, we loved the lavender soap in the bathroom.. and the Black Chalk fizz is very good .. so much so we did the vineyard tour and bought 2 more bottles! The bath on the veranda added an extra touch of lux. We live only half hour down the road but loved discovering this little hidden corner of vineyards. Many thanks to Wild Escapes for a great experience
28/06/2023
kate
It was great. Amazing weather helped. But the treehouse was amazing.
31/05/2023
Rachael
A delightful couple of days of solitude, comfort and beautiful scenery.
29/05/2023
Joanna
We had the most wonderful weekend at The Poppy treehouse. It was every bit as stunning and luxurious as the photos suggest - even more so in fact. A gorgeous place to disconnect and enjoy nature. Couldn’t fault a single thing about the property.
28/04/2023
Jenna
Amazing treehouse! Really rustic but will fabulous luxuries! We loved the outside bath. Loads of steaming hot water. Such a peaceful location, dog friendly with very comfy beds.
07/04/2023
Hannah
Fantastic experience at this stunning, comfortable, exquisite location!
03/02/2023
Danila
Wonderful! The treehouse was beautifully done, offering tranquility & a unique Christmas experience.
23/12/2022
Tessa
Our stay at the Poppy Treehouse was such a wonderful time away! I booked the stay for my partner's birthday and to say we were both blown away! Secluded in nature, was truly nurturing for the soul, but so exciting! Complimentary local products when we arrived was such a lovely touch to introduced to local produce. We are already looking at doing another mini getaway again!
28/09/2022
Amy
What a wonderful place to stay. So peaceful and calm. The treehouse was like a home from home with all the modern conveniences. Beautifully decorated and I’d definitely stay again. This was my favourite treehouse out of the 4 on the site. Really tucked in to the trees so you feel like you’re hidden away in nature.
29/08/2022
Jo
Perfect escape. Beautiful location in secluded spot. Lovely walks, plenty places to visit and lots of eating choices. The tree house was cute, cosy and very comfortable. Thoughtfully done. Happily recommend.
30/05/2022
Anne-Marie
I booked the Tree House as a surprise for my husbands 40th birthday - it didn’t disappoint! The tree house was amazing and had everything we could want or need. The greeting basket was perfect for setting us up for the next morning as we arrived late so most shops were closed. The layout is well thought out and the house was very clean. Our two young boys (10 and 6) were with us and they loved the bunk beads and how much wildlife they could see and hear. There is NO TV or WiFi - which is how we like it! The bead are very comfy and the outdoor bath has plenty of room for two tall adults. It gets VERY HOT regardless of the outside temperature and private. The walks suggested in the book that’s left for guests is very useful. A perfect place to get back to basics.
Definitely recommend! We loved it!
27/05/2022
Alicia
Truly wonderful
20/05/2022
Hana
Fabulous setting, great location
25/04/2022
Kate
Place was incredible, everything was high spec, the location was amazing and the outdoor shower and bath just made the weekend
22/04/2022
Minal
We absolutely loved the our Treehouse. We stayed in Poppy. The setting by the vineyard was beautiful. But even more impressive was the exterior and interior design of our treehouse. It was so tasteful and comfortable. We loved all the stunning design features. The kids loved their bunk bed! It was equipped with all we needed, only thing I couldn't find was a whisk to make our morning pancakes with the eggs provided! The welcome pack of wine, butter, bread and jam was such a nice touch. The BBQ gear was all fantastic. We also really appreciated all the tips for places to eat and things to do locally, really helpful. Just a wonderful stay.
15/04/2022
Rebecca
Our short stay was perfect, the location is beautiful and the treehouse full of rustic charm as well as being incredibly comfortable. From the campfire and outdoor bath to the decking, the whole place in its woodland setting is really relaxing. You can hear woodpeckers during the day and owls at night, with walking trails on your doorstep. The welcome hamper was a nice touch and the kitchen was really well decked out to create a decent meal. The wood burner ensured the whole place was toasty and we couldn’t have asked for a lovelier place to spend a few days. Thank you!
13/04/2022
Corinne
Beautiful place, lovely and peaceful
04/03/2022
Ali
Just perfect - wish we could have stayed for a week!
15/12/2021
Holly
We had a really lovely and relaxing time - and we would definitely recommend the treehouses!
29/11/2021
Debbie
We loved it
08/11/2021
Melissa
We had an absolutely amazing time, lots of walks and great food.
03/11/2021
Samantha
We absolutely LOVED our stay at the Poppy Treehouse. It was utter bliss. Everything about it was perfect - gorgeous decor, comfy beds, a stunning outside bath and a fabulous location. Completely romantic and yet also entirely practical for families. We're already planning a return visit.
29/10/2021
Bethan
We had the most fantastic stay! The location of the treehouses, on the edge of the vineyard, is absolutely idyllic. The Poppy Treehouse offers fabulous accommodation, and provides the perfect environment to kick back, relax and enjoy being surrounded by nature.
04/10/2021
Sara
It was SO good we were actually quite taken aback! From the directions, the location, the cabin, the decor, the food. It was nothing short of amazing! Everything about Poppy Treehouse exceeded our expectations by x1000 and we can't wait to come back. There's NOTHING we could fault and now this has gone to the top of our list of 'perfect breaks away'. I almost don't want anyone else to know about it...
01/10/2021
Nicola
Absolutely amazing
22/09/2021
Gemma
We stayed in the poppy treehouse on a small vineyard in Fullerton for two nights. The treehouse was perfect for a relaxed couple of days in what felt like a very remote location. Fullerton is surrounding by some lovely market towns and villages and has great walks and countryside nearby.
13/09/2021
Lynn
We had the most amazing stay. The location was stunning. The tree house was beautifully kitted out. The outside bath and shower was incredible and due to the location was completely secluded. We ate at the Pete Spade pub which was also fantastic. We will definitely go again!
10/09/2021
Josie
The treehouse was beautiful and full of luxurious touches. Perfectly secluded, we really felt like we were living amongst the trees!
08/09/2021
Jennifer
The accommodation was exceptional, a perfect tree house set in lovely surroundings. The clever layout and nice little extras, such as bath robes and hamper, made the experience even more enjoyable. The attention made to describing the area and places to visit nearby, was really useful, and made our visit run very smoothly.
Would certainly recommend this exciting place to stay to friends and family.
16/08/2021
Sam
3 words
Unique
Exclusive
Rural
02/08/2021
Kevin
Great stay. Lovely, well equipped, spotlessly clean cabin with great welcoming touches.
30/07/2021
Dina
Our stay was very relaxing in The Poppy Tree House. All we could here were the birds, just what we wanted.
The tree house is spectacular and everything has been well thought through with detail and all amenities for our stay.
Where the tree house is located felt secluded and made us feel at ease to use the bathtub and outdoor shower. We stayed during a heatwave which made us feel like we were staying abroad.
There’s lots of walks you can take from the tree house which we did and ended up having lunch at the Mayfly which we would highly recommend for the views.
In the evenings we made use of the BBQ so that we could enjoy the warm evenings and for breakfast we used items from the hamper that was left for us.
The only disadvantage is that you have to keep the noise down as the other treehouses our close by so you should be mindful of that when booking.
19/07/2021
Chelsea
The most perfect place I’ve ever stayed. Poppy treehouse has been build with the highest consideration to its environment, I had a lovely immersive two night stay in the woods. Blurred lines between inside and out.
30/06/2021
Claire Emma
It was just incredible. What a beautiful setting. The vineyards and surrounding landscape gave us just the escape from busy city life that we needed, and the treehouse itself was just wow! Every single detail of the house was perfect. We liked that the Poppy was a little more private, set back from the main path and nestled in the trees. We sat on the terrace and had our breakfast in the mornings, and had barbecues at night. We also made use of the gorgeous big bathtub. Sitting in the tub when it was pouring rain outside was quite the experience! We took a private vineyard tour and had a wine tasting with Black Chalk Wines in our treehouse, had food delivered by The Food Forager to last us the weekend, and went fishing for trout with Aardvark McLeod and caught a big one for dinner!
25/06/2021
Anna Melissa
What a fantastic place to switch off and relax. The deco of the treehouse is amazing and the view into the woods from the parents bedroom was magnificent. A wonderful welcome hamper and fabulous wine from the wine yard. Our daughter loved her little room and was super excited all stay.
21/06/2021
Jay
Amazing!! As soon as we arrived straight away I was so happy with my decision to book this beautiful location. Everything was communicated clearly by Katie before we arrived. An easy and quick check in! It was honestly one of the best places we have stayed in the UK - we had everything we needed, the best views and we just felt so relaxed. I have already persuaded my parents and a friend to book this! We would really love to go back again one day. I would also definitely recommend going to the Black Chalk Vineyard tour and tasting - it was really good and the lunch was delicious! We also really enjoyed the complimentary bottle in our treehouse along with the other goodies provided.
09/06/2021
Emily
We had a lovely few days in Hampshire. Great local amenities
12/05/2021
Lindsay
The treehouse is beautifully designed, comfortable and spacious. We loved the outdoor bath, his and hers sinks and log burner. The kitchen had everything we needed and the welcome hamper and complimentary wine were lovely touches. The location is peaceful and quiet but there are pubs and pretty villages nearby.
10/05/2021
Jenny
We had a wonderful long weekend at The Poppy Treehouse. The location is stunning and the treehouse is FAB! Very comfortable with super interiors - everything you need. My 4 year old and little Jack Russell loved it too. We enjoyed the local champagne, outdoor baths, log fires, bbqs, lots of long walks and local pub visits. It was brilliant!
07/05/2021
Elly
It was divine! The treehouse was beautiful and had everything we needed for a relaxing stay.
23/04/2021
Anna
Bliss. I booked this place in darkest February, dreaming of escaping lockdown London and luckily booked the first weekend of permitted overnight stays. The treehouse is wonderful. Rustic in appearance and really thoughtfully designed. Woodburner - but central heating if you want it. Firepit - but also state of art BBQ. Bottle of champagne in fridge from the vineyard outside the door. Stunning countryside and on a walk I bumped into the farmer who owned the property and he was so friendly, approachable. It was a 'blow the budget' listing on C&S but worth it. It's not particularly designed for children, it seems more of a couples retreat but ours had a great time, particularly around the firepit.
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
Our stay was brilliant from the moment of booking to arrival. Communication was really clear from the owners, including very helpful guides for the local area. The quality of the property was fantastic and the arrival hamper was very welcome. We will be back!
19/02/2025