Toller Hut | Shepherd's hut in Dorset | Canopy & Stars
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Perfectly positioned to enjoy coast and countryside, there’s wild swimming and stargazing from the wood fired bath and style and relaxation found by the bucketful
Located in a designated Area of Outstanding Natural Beauty, Lake Farm is surrounded by woodland, unspoilt open countryside and springs which collect to create the Toller and feed the private Lake.
Though you might have booked the space for its access to the Jurassic Coast, proximity to ancient bluebell woods, miles of trails to explore and award-winning restaurants just minutes away, you’re going to struggle to escape the gravity well of wild on site. Toller Hut has all the greatest hits of a genius glamping mixtape – a Hikki wood fired bath, a cold outdoor shower to contrast, even a pontoon to enjoy wild swimming in the lake.
For supplies and a little retail therapy, head to the quaint village square of nearby Beaminster where you will find independent homeware and artisan food shops alongside numerous restaurants and bars. Load up on local produce and try wild cooking with the tripod and fire pit, or more conventional gas BBQ, if building a fire seems suspiciously like hard work.
The stylishly designed interior should give some clue to the attention to detail found at the Lake Farm estate, and it’ll become obvious how well balanced this space is between dipping into the wild and enjoying your luxuries. There’s a king size bed lined in crisp linens, Egyptian cotton towels and all natural toiletries, but when you step outside, miles of unspoilt, wildlife-rich and best of all, mucky wild. Whether you stay and relax or head out on an adventure, coming back to the hut is the perfect finish to any day. There’s little light pollution and few neighbours, so on clear nights you can sit and soak up the stillness of the starry skies & sounds of the nearby woodland & lake.
Read more
Essentials
The important stuff
Check in: 3pm
Check out: 10am
Parking is in a covered barn, a 5 metre walk on a gravel path from shepherd's hut
Hosts live on site, and the shepherd's hut is 10 metres from the farm house
Tracks to the shepherd's hut are well lit at night
Please bring sandals for the walk to the shower/ outdoor bath, wellies if wet, swimming costume for the outdoor bath/ lake
Initial starter kit of kindling and firewood is provided, additional kits can be purchased onsite
Superfast wifi
Plug sockets
Good phone signal, depending on provider
One small/medium sized dog is welcome at Toller Hut, hunting breeds cannot be accommodated. A blanket, dog bed, dog towels, bowls, poo bags, spare lead and some treats are provided if needed.
The area immediately around the shepherd's hut is enclosed, offering a spacious garden with plenty of room for pets to run around and play freely.
Sleeping arrangements
1 x King-sized bed
Extra space available
Space
for 1 pet
from £35 per pet per stay - S/M size dogs only. Pls add a note of breed when booking. Hunting breeds cannot be accommodated.
Cooking
Fully equipped kitchen
Fire-pit with tripod and cooking plate
Gas BBQ
2 electric fridge freezers (one in shepherd's hut and one in private outdoor kitchen)
Plates, bowls and mugs are sourced from local artist Richard Bramble
Washing
A separate private hot shower hut is positioned next to the shepherd's hut, with beautiful valley views through the stable door
Log-fired outdoor bath
Cold water outdoor shower
Sink in shepherd's hut and in outdoor kitchen
Flushing toilet in shepherd's hut
Bramley products provided made from natural ingredients and essential oils (shampoo, shower gel, conditioner, and hand wash)
Hot water in shower hut, shepherd's hut and outdoor kitchen
Heating, lighting & bedding
White Company bed linen and Egyptian cotton towels provided
Electric lighting in the shepherd's hut and shower hut
Electric festoon lights in outdoor kitchen/bath area
Approaching from the Toller Whelme lower entrance, Lake Farm is the first property on your right opposite the Lake. If entering Toller Whelme from the B3163 Lake Farm is the last property in the hamlet on your left at the end of the gravel track. On arrival at Lake Farm drive up the track between the farm house and stables. Turn right and drive between the barns. Before you reach the field there is an overhang on the right where you can park under the lean-to.
By Public Transport
Nearby train stations include Crewkerne (20min drive) and Yeovil Junction (30 min drive). Hosts suggest taking a taxi from the station, and are happy to recommend taxi companies.
Read more
Food & Drink
At Lake Farm
Cooking basics are provided including breakfast tea, herbal tea, Cafetière coffee, olive oil, hot chocolate, salt and pepper.
Breakfast hamper available to pre-order for £22. Contains local treats including Hollis Mead milk, butter, Dorset Cereal, jam, Isaac apple juice, Evershot bakery bread, and Lake Farm eggs.
Local Shops
Nearby Beaminster (10 minute drive) has a independent butcher, baker and greengrocer. Brassica Mercantile sell artisan food & wine, and Co-op is also on the square for basics
Towards Bridport, Washingpool Farm Shop and Felicity's Farm Shop are also worth a visit
Local supermarkets deliver to this site
Pubs & Restaurants
Local pubs and restaurants are popular, hosts recommend booking a table in advance where possible
Soulshine - A popular Restaurant in Bridport producing locally-sourced food, their own roasted coffee, a retail shop, takeaway counter & outdoor dining space. Perfect for breakfast, lunch or dinner
The Ollerod - Grab a drink & relax next to the bars open log fire or on the terrace in warmer months. Delicious food created with locally sourced ingredients is also served in the atmospheric dining room
Brassica - A family-run business in picturesque Beaminster serving the very best food, beautifully cooked in a relaxed atmosphere
The Parlour - Located near to Burton Bradstock at Bredy Farm. A family-run restaurant famous locally for its pizza!
The Acorn - Charming 16th century coaching inn within Thomas Hardy’s enchanting village of Evershot. Mouth-watering dishes served in the formal dining room or head to the bar for a game of skittles & traditional pub games.
Dorshi - A trendy hangout in Bridport that specialises in East-Asian small plates. Highly recommend!
Anchor Inn - Enjoy panoramic coastal views of Seatown, elevated pub grub and exceptional fresh fish washed down with award winning local ales from the terrace of this 160 year old pub.
The Station Kitchen - Unique fine dining restaurant in West Bay, perfect for special occasions.
Hive Beach Café, Burton Bradstock / The Club House, West Bexington / The Clockhouse, West Bay – These sister restaurants are ideally situated to enjoy the iconic coastline whilst enjoying the fresh fish that is their speciality.
Read more
Activities
At Lake Farm
Relax and unwind in the wood fired outdoor bath and then chill under the cold outdoor shower to elevate heart rate, adrenaline, and the release of endorphins!
Immerse yourself in nature and go wild swimming or kayaking on the private lake
Explore one of the many bridleways and footpaths surrounding Lake Farm including the Wessex Ridgeway Trail which crosses Dorset’s rural heartland
Grab a sundowner and play a game of cards, dominos or boules
Slow down, sit back and enjoy being "far from the madding crowd" with a good book
Carp / coarse fishing by arrangement, for an additional charge payable directly to the owner after booking
Enjoy yoga by the lake with a local yoga teacher, Lucy Finlay. To arrange this, please contact Lucy or the owner for more details
Things to do
Mapperton House & Gardens – Winner of Historic Houses Garden of the Year Award 2020, Mapperton is a glorious sandstone manor house & romantic valley garden deep among tumbling hills & unspoiled countryside. Fifteen acres of gardens descend from the croquet lawn, through the formal topiary down to the wild garden. Coach House Café serve tea, cakes & light lunches.
Evershot – This pretty village is home to The Acorn Inn, famously featured in three Thomas Hardy novels. Loop walks from the pub take you through a deer park and along magical woodland pathways.
Abbotsbury swannery & subtropical gardens – Visit a 600 year old swannery, the only place in the world where you are able to walk through the heart of a colony of nesting Mute Swans. While in Abbotsbury don’t miss the magnificent Victorian walled subtropical gardens set in 20 acres of woodland valley. The unique micro- climate enables rare & exotic species from all over the world to thrive here
Eggarton hill – An iron Age hill fort and downland with views across the Marshwood Vale to the coast. A great place for walking or simply taking in the extensive views of the surrounding countryside and the English Channel in the distance.
Furleigh Estate - You can take tours across both their vineyard and winery with a wine tasting at the end
Outside & Active
Beaches & Coastal Walks including Chesil Beach, Seatown, Golden Cap, West Bay, Burton Bradstock, and Eype
West Bay Canoes - British canoeing coaching courses, paddle sports, and open canoe river trips
West Bay Charters - Diving and Deep Sea Fishing Trips - Ideally positioned along the middle of Lyme Bay’s coastline, West Bay has access to over 60 known wrecks and many superb reef and drift dives with an abundance of incredibly diverse marine life
Fly Away Ballooning - Enjoy breath-taking views of Dorset from the sky. A magical experience which will create memories to last a lifetime.
Read more
Meet your hosts
Meet Gemma and James
Lake Farm became home for Gemma & James in 2020, when they moved from Southeast London to live in the glorious West Dorset countryside. Moving from a mid-terrace house in London to a farm was rather daunting for city girl Gemma, but having studied agribusiness at university, the scale of their new responsibilities didn't phase James... who was brimming with ideas for our future.
Having been a dairy farm and more recently a piggery it was time to start mapping the new course that Lake Farm would take. Located in a designated Area of Outstanding Natural Beauty and neighbours to land managed by the Dorset Wildlife Trust, initial plans focused on protecting the wildlife and native plant habitats. Lake Farm is surrounded by woodland, unspoilt open countryside and springs which collect to create the Toller, a stream that joins the River Hooke down the valley. Toller Whelme takes its name from being at the source or spring (Whelme) of the stream. Toller Whelme is unknown to many people, even locally. Being located off the beaten track, the charm and character of the hamlet seduces visitors with the feeling that they are "far from the madding crowd". Gemma and James soon realised that they needed to share this special part of West Dorset, and there would be no better way to do so than from a shepherd's hut set in the heart of Thomas Hardy country.
Wildlife & The Environment
Lake Farm is an Area of Outstanding Natural Beauty, and the farm neighbours land managed by the Dorset Wildlife Trust. There is an abundance of wildlife enjoying the neighbouring habitats. Kingfisher, hare, deer, pheasant, partridge, otter, heron, birds of prey, bats, owls and carp can all be spotted from the comfort of the shepherd's hut. Birdwatchers are in for a treat! Gemma and James graze cows and sheep on the surrounding fields.
At Lake Farm Gemma and James use low input farming, and are planting hedges to create wildlife corridors. The farm in part of the Countryside Stewardship Scheme, and the Toller Whelme Conservation Trust which is helping to preserve and enhance the woodland in the hamlet.
Eco-friendly cleaning products are used, alongside providing 100% natural toiletries and recycled loo roll for guests to use.
Located in a designated Area of Outstanding Natural Beauty, Lake Farm is surrounded by woodland, unspoilt open countryside and springs which collect to create the Toller and feed the private Lake.
Though you might have booked the space for its access to the Jurassic Coast, proximity to ancient bluebell woods, miles of trails to explore and award-winning restaurants just minutes away, you’re going to struggle to escape the gravity well of wild on site. Toller Hut has all the greatest hits of a genius glamping mixtape – a Hikki wood fired bath, a cold outdoor shower to contrast, even a pontoon to enjoy wild swimming in the lake.
For supplies and a little retail therapy, head to the quaint village square of nearby Beaminster where you will find independent homeware and artisan food shops alongside numerous restaurants and bars. Load up on local produce and try wild cooking with the tripod and fire pit, or more conventional gas BBQ, if building a fire seems suspiciously like hard work.
The stylishly designed interior should give some clue to the attention to detail found at the Lake Farm estate, and it’ll become obvious how well balanced this space is between dipping into the wild and enjoying your luxuries. There’s a king size bed lined in crisp linens, Egyptian cotton towels and all natural toiletries, but when you step outside, miles of unspoilt, wildlife-rich and best of all, mucky wild. Whether you stay and relax or head out on an adventure, coming back to the hut is the perfect finish to any day. There’s little light pollution and few neighbours, so on clear nights you can sit and soak up the stillness of the starry skies & sounds of the nearby woodland & lake.
Parking is in a covered barn, a 5 metre walk on a gravel path from shepherd's hut
Hosts live on site, and the shepherd's hut is 10 metres from the farm house
Tracks to the shepherd's hut are well lit at night
Please bring sandals for the walk to the shower/ outdoor bath, wellies if wet, swimming costume for the outdoor bath/ lake
Initial starter kit of kindling and firewood is provided, additional kits can be purchased onsite
Superfast wifi
Plug sockets
Good phone signal, depending on provider
One small/medium sized dog is welcome at Toller Hut, hunting breeds cannot be accommodated. A blanket, dog bed, dog towels, bowls, poo bags, spare lead and some treats are provided if needed.
The area immediately around the shepherd's hut is enclosed, offering a spacious garden with plenty of room for pets to run around and play freely.
Sleeping arrangements
1 x King-sized bed
Extra space available
Space
for 1 pet
from £35 per pet per stay - S/M size dogs only. Pls add a note of breed when booking. Hunting breeds cannot be accommodated.
Cooking
Fully equipped kitchen
Fire-pit with tripod and cooking plate
Gas BBQ
2 electric fridge freezers (one in shepherd's hut and one in private outdoor kitchen)
Plates, bowls and mugs are sourced from local artist Richard Bramble
Washing
A separate private hot shower hut is positioned next to the shepherd's hut, with beautiful valley views through the stable door
Log-fired outdoor bath
Cold water outdoor shower
Sink in shepherd's hut and in outdoor kitchen
Flushing toilet in shepherd's hut
Bramley products provided made from natural ingredients and essential oils (shampoo, shower gel, conditioner, and hand wash)
Hot water in shower hut, shepherd's hut and outdoor kitchen
Heating, lighting & bedding
White Company bed linen and Egyptian cotton towels provided
Electric lighting in the shepherd's hut and shower hut
Electric festoon lights in outdoor kitchen/bath area
Approaching from the Toller Whelme lower entrance, Lake Farm is the first property on your right opposite the Lake. If entering Toller Whelme from the B3163 Lake Farm is the last property in the hamlet on your left at the end of the gravel track. On arrival at Lake Farm drive up the track between the farm house and stables. Turn right and drive between the barns. Before you reach the field there is an overhang on the right where you can park under the lean-to.
By Public Transport
Nearby train stations include Crewkerne (20min drive) and Yeovil Junction (30 min drive). Hosts suggest taking a taxi from the station, and are happy to recommend taxi companies.
Cooking basics are provided including breakfast tea, herbal tea, Cafetière coffee, olive oil, hot chocolate, salt and pepper.
Breakfast hamper available to pre-order for £22. Contains local treats including Hollis Mead milk, butter, Dorset Cereal, jam, Isaac apple juice, Evershot bakery bread, and Lake Farm eggs.
Local Shops
Nearby Beaminster (10 minute drive) has a independent butcher, baker and greengrocer. Brassica Mercantile sell artisan food & wine, and Co-op is also on the square for basics
Towards Bridport, Washingpool Farm Shop and Felicity's Farm Shop are also worth a visit
Local supermarkets deliver to this site
Pubs & Restaurants
Local pubs and restaurants are popular, hosts recommend booking a table in advance where possible
Soulshine - A popular Restaurant in Bridport producing locally-sourced food, their own roasted coffee, a retail shop, takeaway counter & outdoor dining space. Perfect for breakfast, lunch or dinner
The Ollerod - Grab a drink & relax next to the bars open log fire or on the terrace in warmer months. Delicious food created with locally sourced ingredients is also served in the atmospheric dining room
Brassica - A family-run business in picturesque Beaminster serving the very best food, beautifully cooked in a relaxed atmosphere
The Parlour - Located near to Burton Bradstock at Bredy Farm. A family-run restaurant famous locally for its pizza!
The Acorn - Charming 16th century coaching inn within Thomas Hardy’s enchanting village of Evershot. Mouth-watering dishes served in the formal dining room or head to the bar for a game of skittles & traditional pub games.
Dorshi - A trendy hangout in Bridport that specialises in East-Asian small plates. Highly recommend!
Anchor Inn - Enjoy panoramic coastal views of Seatown, elevated pub grub and exceptional fresh fish washed down with award winning local ales from the terrace of this 160 year old pub.
The Station Kitchen - Unique fine dining restaurant in West Bay, perfect for special occasions.
Hive Beach Café, Burton Bradstock / The Club House, West Bexington / The Clockhouse, West Bay – These sister restaurants are ideally situated to enjoy the iconic coastline whilst enjoying the fresh fish that is their speciality.
Relax and unwind in the wood fired outdoor bath and then chill under the cold outdoor shower to elevate heart rate, adrenaline, and the release of endorphins!
Immerse yourself in nature and go wild swimming or kayaking on the private lake
Explore one of the many bridleways and footpaths surrounding Lake Farm including the Wessex Ridgeway Trail which crosses Dorset’s rural heartland
Grab a sundowner and play a game of cards, dominos or boules
Slow down, sit back and enjoy being "far from the madding crowd" with a good book
Carp / coarse fishing by arrangement, for an additional charge payable directly to the owner after booking
Enjoy yoga by the lake with a local yoga teacher, Lucy Finlay. To arrange this, please contact Lucy or the owner for more details
Things to do
Mapperton House & Gardens – Winner of Historic Houses Garden of the Year Award 2020, Mapperton is a glorious sandstone manor house & romantic valley garden deep among tumbling hills & unspoiled countryside. Fifteen acres of gardens descend from the croquet lawn, through the formal topiary down to the wild garden. Coach House Café serve tea, cakes & light lunches.
Evershot – This pretty village is home to The Acorn Inn, famously featured in three Thomas Hardy novels. Loop walks from the pub take you through a deer park and along magical woodland pathways.
Abbotsbury swannery & subtropical gardens – Visit a 600 year old swannery, the only place in the world where you are able to walk through the heart of a colony of nesting Mute Swans. While in Abbotsbury don’t miss the magnificent Victorian walled subtropical gardens set in 20 acres of woodland valley. The unique micro- climate enables rare & exotic species from all over the world to thrive here
Eggarton hill – An iron Age hill fort and downland with views across the Marshwood Vale to the coast. A great place for walking or simply taking in the extensive views of the surrounding countryside and the English Channel in the distance.
Furleigh Estate - You can take tours across both their vineyard and winery with a wine tasting at the end
Outside & Active
Beaches & Coastal Walks including Chesil Beach, Seatown, Golden Cap, West Bay, Burton Bradstock, and Eype
West Bay Canoes - British canoeing coaching courses, paddle sports, and open canoe river trips
West Bay Charters - Diving and Deep Sea Fishing Trips - Ideally positioned along the middle of Lyme Bay’s coastline, West Bay has access to over 60 known wrecks and many superb reef and drift dives with an abundance of incredibly diverse marine life
Fly Away Ballooning - Enjoy breath-taking views of Dorset from the sky. A magical experience which will create memories to last a lifetime.
Lake Farm became home for Gemma & James in 2020, when they moved from Southeast London to live in the glorious West Dorset countryside. Moving from a mid-terrace house in London to a farm was rather daunting for city girl Gemma, but having studied agribusiness at university, the scale of their new responsibilities didn't phase James... who was brimming with ideas for our future.
Having been a dairy farm and more recently a piggery it was time to start mapping the new course that Lake Farm would take. Located in a designated Area of Outstanding Natural Beauty and neighbours to land managed by the Dorset Wildlife Trust, initial plans focused on protecting the wildlife and native plant habitats. Lake Farm is surrounded by woodland, unspoilt open countryside and springs which collect to create the Toller, a stream that joins the River Hooke down the valley. Toller Whelme takes its name from being at the source or spring (Whelme) of the stream. Toller Whelme is unknown to many people, even locally. Being located off the beaten track, the charm and character of the hamlet seduces visitors with the feeling that they are "far from the madding crowd". Gemma and James soon realised that they needed to share this special part of West Dorset, and there would be no better way to do so than from a shepherd's hut set in the heart of Thomas Hardy country.
Wildlife & The Environment
Lake Farm is an Area of Outstanding Natural Beauty, and the farm neighbours land managed by the Dorset Wildlife Trust. There is an abundance of wildlife enjoying the neighbouring habitats. Kingfisher, hare, deer, pheasant, partridge, otter, heron, birds of prey, bats, owls and carp can all be spotted from the comfort of the shepherd's hut. Birdwatchers are in for a treat! Gemma and James graze cows and sheep on the surrounding fields.
At Lake Farm Gemma and James use low input farming, and are planting hedges to create wildlife corridors. The farm in part of the Countryside Stewardship Scheme, and the Toller Whelme Conservation Trust which is helping to preserve and enhance the woodland in the hamlet.
Eco-friendly cleaning products are used, alongside providing 100% natural toiletries and recycled loo roll for guests to use.
I can’t even begin to say how much I loved this place. After nervously booking a last minute solo trip, I had no regrets as soon as I arrived. The hut is warm and cosy, and every morning sitting by the lake, doing my own yoga and having a coffee was bliss. You can walk straight out the hut to so many breathtaking views, and you barely need to get back in the car at all. Cooking facilities are great, and the Hikki tub in the moonlight was pretty special too. Bridport is worth a visit (if feeling more social!) and check out soulshine cafe- it’s a must!
Thank you Gemma and James, I’ll be back for another solo retreat soon I hope :)
10/03/2025
Amy
Our stay at Toller Hut was beyond incredible. The setting, the space, the privacy and all of the special touches there are out of this world. Couldn’t have asked for more and we will definitely be returning very soon.
28/02/2025
Nina
We’d booked this last minute and Gemma the host made it all so easy and efficient.
Every little detail was thought of and the instructions for our stay were simple and it made everything feel effortless.
The hut is beautifully made, the shower room is warm and every space is well thought out and beautifully designed to make the most of the natural landscape and views. It was so stunning we couldn’t believe we’d found such a gem. Also, the fire pit is what dreams are made of!
We will absolutely be coming back and recommending Toller Hut to all our friends.
13/11/2024
Sorrelle
Although the stay was in remote rural retreat we couldn't have wanted for anything. All the extra touches down to the logs and kindling, marshmallows, to top quality toiletries, biscuits, tea and coffee, lovely soft towels and comfy bedding, blankets. Torch, games & cards, and even an umbrella were thoughtfully provided, and made this into a really special getaway in a stunning location.
23/10/2024
Joanne
Such a relaxing and peaceful stay, we loved every second and cannot wait to return.
18/10/2024
Alexandra
A really relaxing and enjoyable experience. We loved the shepherd’s hut and the owners had gone above and beyond to ensure we were happy.
04/10/2024
Joanna
We stayed at Toller Hut for 2 nights and found it everything we needed and more! The host was very accommodating and able to organise very thoughtful optional extras for us. The location is just beautiful and really allowed us to pause, switch off and enjoy each others company.
16/09/2024
Emma
Fabulous- great attention to detail and super opportunities for outdoor cooking
24/06/2024
Liz
Beautiful location overlooking the lake with excellent facilities- very well thought through and beautiful attention to detail. Close proximity to restaurants and pubs and beautiful coastal walks.
17/06/2024
Sandra
Far from the Madding Crowd! A weekend of peace, beauty and relaxation, in the perfect Toller Hut.
My husband and I like most people spend our lives rushing around and this was the perfect spot to unwind..
03/05/2024
Lorna
We rocked up and met Jamie the owner who was very welcoming
The accommodation was perfect, warm and super cosy
The kitchen , dining area was beautifuly lit with festoon lights and the fire pit was large enough to keep you toasty as it wa Abit cool in the evenings
Distance to Bearminster was about 5 minutes and the town was quaint with a couple of really good restaurants
Westbay beach was 15-20 mins away so when you got back and had a brilliant shower you were in deep countryside with only the owls for company at night
Spot on!!
19/04/2024
Mark
Had an amazing stay at Tollars Hut, the location was perfect, right on the doorstep of nature. The accomodation itself had so many little touches to make it perfect. Gemma had literally thought of everything. The outside kitchen was great and we spent a couple of nights out there with the fire pit lit. We saw deer ( including a white deer) a fox, hares and a multitude of birds. Having the feeder outside the hut enabled us to sit and watch them in peace. We had a couple of walks out into the beautiful countryside right from our doorstep. Loved the wood fired bath, worth the effort to heat up. Unfortunately by the time it was ready to get in it was blowing a gale and raining, not that this stopped us though! The shower with a view was lovely, so warm and cosy.The fresh eggs, biscuits, toiletries, games, books.. don’t really know when to stop. It was perfect! Wish we could have stayed longer.
05/04/2024
Grace
I just came back from the most peaceful break in this magical place at lake farm - the hut is absolutely gorgeous and kitted out with everything you could need. Loved the outdoor kitchen and the stunning scenery. I couldn’t have asked for anything more and thoroughly enjoyed my stay - would recommend this gem to anyone who wants a good country side break ❤️
01/04/2024
Stephanie
We really loved it! Ordered the breakfast hamper, and they were very understanding about us getting there early to beat bank holiday traffic. Everything was made up so nice and the area was well marked. No faults. This was the perfect weekend away for our third anniversary.
29/03/2024
Hannah
We stayed at Toller Hut over New Year and had the best time. The hut was gorgeous and every detail had been thought of to make our stay comfortable and easy. The location was idyllic with a gorgeous view over the lake, and we did a great (but very muddy!) trail run from the hut to Mapperton using one of the super-helpful route cards provided. The outdoor bath was a real treat even in the bad weather we had! The host was really communicative and helpful both before and during the stay which we appreciated so much.
30/12/2023
Hannah
We had the most wonderful weekend and although we live in East Dorset this was a world away. Toller Hut is in a beautiful location and the Hut is beautifully furnished and clean with everything you could possibly need. We picked the coldest weekend of the year and we were both snug and warm in the hut. Beaminster is near and we had three wonderful meals out there, some beautiful walks and scenery. Thank you for a great weekend and just what we needed to relax and revive!
24/11/2023
Kay
I had a wonderful, relaxing and rejuvenating couple of nights in Dorset. The farm was not hard to find and there were clear instructions for everything from where to park to how to get the wood fired bath warmed up. The hosts seemed to have thought of everything and all the little extras I had brought from home 'just in case' stayed in the bag. The shepherds hut was spacious but also cosy, and the separate shower hut was stunning with views over the hills to accompany your shower. The wood fired bath was definitely a highlight and with the clear instructions it was simple to get the fire going and maintain it until the water was warm enough to get in and just relax watching the moon and listening to the owls hooting. I'm an outdoor swimmer all year round and also had a swim in their private lake. The jetty had a couple of loungers on it and wooden steps down into the water. I can imagine that in the summer, this would be a lovely space to spend some time soaking up some sunshine.
30/10/2023
Jen
Our third visit within a year, Gemma has created a haven at Toller Hut. Thoughtful touches meet comfort and luxury whilst providing complete peace and quiet from the outside world. Barn owls float over the wood fired bath and woodsmoke from the fire pit takes me back to a happy childhood. Thanks Gemma.
25/10/2023
Sara
Astoundingly special. For us this was a perfect - peaceful - solitude & restful.
The Toller Hut was warm & cozy with everything we forgot to take.
Beautiful & well presented.
23/10/2023
B
This was an amazing place to stay and exceeded all expectations. Gemma was such a lovely and thoughtful host and the surrounding area of Toller hut was just beautiful.
The rowing boat on the lake was a brilliant touch to our stay.
We would definitely consider returning.
11/09/2023
Siana
We had a fantastic stay. Toller Hut combines luxury (everything is such high quality) with a truly idyllic location. We loved being able to sit out at the hut, on the pontoon, in the outside bath and by the fire pit - all providing wonderful views of the tranquility around Lake Farm. The outside kitchen is an amazing feature, although perhaps better suited to warmer, drier days as we were lucky enough to enjoy. If you are looking to spoil yourself and get away from it all - Toller Hut delivers brilliantly.
14/08/2023
Peter
Perfect - a beautiful place in the world and the shepherd's hut and its facilities were wonderful. The hosts had thought of everything. It was just the right combination of natural countryside and luxury touches. The hut was beautifully appointed and equipped with everything you could need. The views were gorgeous from every aspect - including the shower! The outdoor kitchen was spacious and well equipped. We were blessed with good weather but everything was set up to work in less friendly weather too. The lake was stunning and the view of it from the hut and seating area outside the kitchen amazing. The hosts Gemma & James were very helpful but also gave us privacy to relax and enjoy our stay. We particularly liked that there was only one hut - it made it a really special experience. We would definitely like to return here again.
24/07/2023
Salli
Just wanted to say how much we enjoyed our weekend break. The facilities were fantastic, all the little touches were greatly appreciated. The breakfast hamper was great and good to try some local produce. The hut was perfectly positioned to enjoy the stunning scenery just a shame Saturday was a wash out for us.
21/07/2023
Amanda
Wonderful stay, beautiful surroundings. Everything you could need, even a hairdryer! Absolutely lovely stay, would return. Thank you.
14/07/2023
Abby
We were really impressed with everything. Quality of everything was superb - every little detail had been thought about and the small touches were much appreciated!! The hut was so comfortable and cozy - the shower was lovely and the robes to move from hut to shower room a thoughtful touch. The kitchen area was really well equipped and loved that Gemma had left us fresh eggs for breakfast and marshmallows for the fire pit. Will definitely be back
12/07/2023
Lisa
Very relaxing and charming, everything was covered (great information to help make the stay a success), exactly as described on the website.
21/06/2023
Julie
The most wholesome weekend away. Staying at Toller Hut in June was a birthday present from my boyfriend and honestly, I couldn't think of a more perfect gift. Gemma & James have made the most wonderful little sanctuary to hide away from the world, with everything you need and extras at your finger tips. We started everyday, cuppa tea in hand, in the complimentary robes, watching the wildlife around us - we even saw an albino deer and her two fawns, with the help of the binoculars left in the hut. During our stay we visited multiple stops along the Jurassic coast, including Lulworth Cove, Durdle Door, Weymouth, Portland Bill & Lyme Regis - all within an hour's drive from the hut. At the end of the day we were greeted with open arms by our home. The shower has great temperature and pressure control, with complimentary, natural shower gels & body wash, perfect to wash away a day of sun cream and sand. As the sun started to go down, we followed the cosy solar lights from the hut up to the cooking station, fired up the BBQ for a cooking party and enjoyed a glass of wine in the woodfired bath. Honestly, what more could you ask for.
16/06/2023
Leah
Our stay at Toller Hut was fantastic. Beaminster town was great plenty if placed to eat. A great location for visiting other local places
14/06/2023
Doreen
2 night stay in Dorset - wonderful accomodation, views, tranquility
07/06/2023
Benjamin
Fantastic accommodation & location for a couple of lazy days.
05/06/2023
Martin
Great choice, wonderful landscape, well stocked and well thought out
15/05/2023
Charles
It was absolutely fantastic! Really enjoyed the quality, range and privacy of facilities. We left a full message in the guestbook.
12/05/2023
Tom
Very quiet and peaceful, beautiful setting
28/04/2023
Celia
We stayed in the lovely Toller Hut for my boyfriend’s birthday. The hut was so charming, with a small wood fire, lake for wild swimming and wood fired bath. There are so many thoughtful (and practical!) touches, which made our stay incredibly comfortable and easy. The hut is surrounded by beautiful Dorset countryside and there is a plethora of beautiful walks and country pubs nearby.
05/04/2023
Lucinda
Our second stay at Toller Hut was just as perfect as the last. Gemma’s attention to detail makes the stay luxurious and the facilities are thoughtfully designed and flawlessly clean. The wood fired bath is bliss under the stars and the valley is such a peaceful escape. It really is our ‘happy place’.
03/04/2023
Sara
A beautiful hut with an amazing private lake. Everything was perfect and had so much attention to detail, fire burners all around which made it very cosy. A lovely kitchen area to cook meals and everything we could have asked for. 100% recommend and will definitely return.
27/01/2023
Jack
I have honestly never stayed in a place with so many thoughtful touches throughout. From the pre-laid firepit with giant marshmallows and long sticks, to the breakfast condiments, the umbrella to keep you dry getting between the hut and the covered barn or just the beautiful seasonal flower arrangements on display. This shepherd's hut went far beyond the norm with a separate shower hut with stable doors for a wash with a view, to the massive private covered barn with BBQ cooking facilities and even a dishwasher, to the hot tub perfect for stargazing and really comfortable seating outside the hut looking right out over their lake! A beautifully designed generous space that I am still daydreaming about after my stay!
15/11/2022
Helen, Canopy & Stars
Reviews
I can’t even begin to say how much I loved this place. After nervously booking a last minute solo trip, I had no regrets as soon as I arrived. The hut is warm and cosy, and every morning sitting by the lake, doing my own yoga and having a coffee was bliss. You can walk straight out the hut to so many breathtaking views, and you barely need to get back in the car at all. Cooking facilities are great, and the Hikki tub in the moonlight was pretty special too. Bridport is worth a visit (if feeling more social!) and check out soulshine cafe- it’s a must!
Thank you Gemma and James, I’ll be back for another solo retreat soon I hope :)
10/03/2025
Amy
Our stay at Toller Hut was beyond incredible. The setting, the space, the privacy and all of the special touches there are out of this world. Couldn’t have asked for more and we will definitely be returning very soon.
28/02/2025
Nina
We’d booked this last minute and Gemma the host made it all so easy and efficient.
Every little detail was thought of and the instructions for our stay were simple and it made everything feel effortless.
The hut is beautifully made, the shower room is warm and every space is well thought out and beautifully designed to make the most of the natural landscape and views. It was so stunning we couldn’t believe we’d found such a gem. Also, the fire pit is what dreams are made of!
We will absolutely be coming back and recommending Toller Hut to all our friends.
13/11/2024
Sorrelle
Although the stay was in remote rural retreat we couldn't have wanted for anything. All the extra touches down to the logs and kindling, marshmallows, to top quality toiletries, biscuits, tea and coffee, lovely soft towels and comfy bedding, blankets. Torch, games & cards, and even an umbrella were thoughtfully provided, and made this into a really special getaway in a stunning location.
23/10/2024
Joanne
Such a relaxing and peaceful stay, we loved every second and cannot wait to return.
18/10/2024
Alexandra
A really relaxing and enjoyable experience. We loved the shepherd’s hut and the owners had gone above and beyond to ensure we were happy.
04/10/2024
Joanna
We stayed at Toller Hut for 2 nights and found it everything we needed and more! The host was very accommodating and able to organise very thoughtful optional extras for us. The location is just beautiful and really allowed us to pause, switch off and enjoy each others company.
16/09/2024
Emma
Fabulous- great attention to detail and super opportunities for outdoor cooking
24/06/2024
Liz
Beautiful location overlooking the lake with excellent facilities- very well thought through and beautiful attention to detail. Close proximity to restaurants and pubs and beautiful coastal walks.
17/06/2024
Sandra
Far from the Madding Crowd! A weekend of peace, beauty and relaxation, in the perfect Toller Hut.
My husband and I like most people spend our lives rushing around and this was the perfect spot to unwind..
03/05/2024
Lorna
We rocked up and met Jamie the owner who was very welcoming
The accommodation was perfect, warm and super cosy
The kitchen , dining area was beautifuly lit with festoon lights and the fire pit was large enough to keep you toasty as it wa Abit cool in the evenings
Distance to Bearminster was about 5 minutes and the town was quaint with a couple of really good restaurants
Westbay beach was 15-20 mins away so when you got back and had a brilliant shower you were in deep countryside with only the owls for company at night
Spot on!!
19/04/2024
Mark
Had an amazing stay at Tollars Hut, the location was perfect, right on the doorstep of nature. The accomodation itself had so many little touches to make it perfect. Gemma had literally thought of everything. The outside kitchen was great and we spent a couple of nights out there with the fire pit lit. We saw deer ( including a white deer) a fox, hares and a multitude of birds. Having the feeder outside the hut enabled us to sit and watch them in peace. We had a couple of walks out into the beautiful countryside right from our doorstep. Loved the wood fired bath, worth the effort to heat up. Unfortunately by the time it was ready to get in it was blowing a gale and raining, not that this stopped us though! The shower with a view was lovely, so warm and cosy.The fresh eggs, biscuits, toiletries, games, books.. don’t really know when to stop. It was perfect! Wish we could have stayed longer.
05/04/2024
Grace
I just came back from the most peaceful break in this magical place at lake farm - the hut is absolutely gorgeous and kitted out with everything you could need. Loved the outdoor kitchen and the stunning scenery. I couldn’t have asked for anything more and thoroughly enjoyed my stay - would recommend this gem to anyone who wants a good country side break ❤️
01/04/2024
Stephanie
We really loved it! Ordered the breakfast hamper, and they were very understanding about us getting there early to beat bank holiday traffic. Everything was made up so nice and the area was well marked. No faults. This was the perfect weekend away for our third anniversary.
29/03/2024
Hannah
We stayed at Toller Hut over New Year and had the best time. The hut was gorgeous and every detail had been thought of to make our stay comfortable and easy. The location was idyllic with a gorgeous view over the lake, and we did a great (but very muddy!) trail run from the hut to Mapperton using one of the super-helpful route cards provided. The outdoor bath was a real treat even in the bad weather we had! The host was really communicative and helpful both before and during the stay which we appreciated so much.
30/12/2023
Hannah
We had the most wonderful weekend and although we live in East Dorset this was a world away. Toller Hut is in a beautiful location and the Hut is beautifully furnished and clean with everything you could possibly need. We picked the coldest weekend of the year and we were both snug and warm in the hut. Beaminster is near and we had three wonderful meals out there, some beautiful walks and scenery. Thank you for a great weekend and just what we needed to relax and revive!
24/11/2023
Kay
I had a wonderful, relaxing and rejuvenating couple of nights in Dorset. The farm was not hard to find and there were clear instructions for everything from where to park to how to get the wood fired bath warmed up. The hosts seemed to have thought of everything and all the little extras I had brought from home 'just in case' stayed in the bag. The shepherds hut was spacious but also cosy, and the separate shower hut was stunning with views over the hills to accompany your shower. The wood fired bath was definitely a highlight and with the clear instructions it was simple to get the fire going and maintain it until the water was warm enough to get in and just relax watching the moon and listening to the owls hooting. I'm an outdoor swimmer all year round and also had a swim in their private lake. The jetty had a couple of loungers on it and wooden steps down into the water. I can imagine that in the summer, this would be a lovely space to spend some time soaking up some sunshine.
30/10/2023
Jen
Our third visit within a year, Gemma has created a haven at Toller Hut. Thoughtful touches meet comfort and luxury whilst providing complete peace and quiet from the outside world. Barn owls float over the wood fired bath and woodsmoke from the fire pit takes me back to a happy childhood. Thanks Gemma.
25/10/2023
Sara
Astoundingly special. For us this was a perfect - peaceful - solitude & restful.
The Toller Hut was warm & cozy with everything we forgot to take.
Beautiful & well presented.
23/10/2023
B
This was an amazing place to stay and exceeded all expectations. Gemma was such a lovely and thoughtful host and the surrounding area of Toller hut was just beautiful.
The rowing boat on the lake was a brilliant touch to our stay.
We would definitely consider returning.
11/09/2023
Siana
We had a fantastic stay. Toller Hut combines luxury (everything is such high quality) with a truly idyllic location. We loved being able to sit out at the hut, on the pontoon, in the outside bath and by the fire pit - all providing wonderful views of the tranquility around Lake Farm. The outside kitchen is an amazing feature, although perhaps better suited to warmer, drier days as we were lucky enough to enjoy. If you are looking to spoil yourself and get away from it all - Toller Hut delivers brilliantly.
14/08/2023
Peter
Perfect - a beautiful place in the world and the shepherd's hut and its facilities were wonderful. The hosts had thought of everything. It was just the right combination of natural countryside and luxury touches. The hut was beautifully appointed and equipped with everything you could need. The views were gorgeous from every aspect - including the shower! The outdoor kitchen was spacious and well equipped. We were blessed with good weather but everything was set up to work in less friendly weather too. The lake was stunning and the view of it from the hut and seating area outside the kitchen amazing. The hosts Gemma & James were very helpful but also gave us privacy to relax and enjoy our stay. We particularly liked that there was only one hut - it made it a really special experience. We would definitely like to return here again.
24/07/2023
Salli
Just wanted to say how much we enjoyed our weekend break. The facilities were fantastic, all the little touches were greatly appreciated. The breakfast hamper was great and good to try some local produce. The hut was perfectly positioned to enjoy the stunning scenery just a shame Saturday was a wash out for us.
21/07/2023
Amanda
Wonderful stay, beautiful surroundings. Everything you could need, even a hairdryer! Absolutely lovely stay, would return. Thank you.
14/07/2023
Abby
We were really impressed with everything. Quality of everything was superb - every little detail had been thought about and the small touches were much appreciated!! The hut was so comfortable and cozy - the shower was lovely and the robes to move from hut to shower room a thoughtful touch. The kitchen area was really well equipped and loved that Gemma had left us fresh eggs for breakfast and marshmallows for the fire pit. Will definitely be back
12/07/2023
Lisa
Very relaxing and charming, everything was covered (great information to help make the stay a success), exactly as described on the website.
21/06/2023
Julie
The most wholesome weekend away. Staying at Toller Hut in June was a birthday present from my boyfriend and honestly, I couldn't think of a more perfect gift. Gemma & James have made the most wonderful little sanctuary to hide away from the world, with everything you need and extras at your finger tips. We started everyday, cuppa tea in hand, in the complimentary robes, watching the wildlife around us - we even saw an albino deer and her two fawns, with the help of the binoculars left in the hut. During our stay we visited multiple stops along the Jurassic coast, including Lulworth Cove, Durdle Door, Weymouth, Portland Bill & Lyme Regis - all within an hour's drive from the hut. At the end of the day we were greeted with open arms by our home. The shower has great temperature and pressure control, with complimentary, natural shower gels & body wash, perfect to wash away a day of sun cream and sand. As the sun started to go down, we followed the cosy solar lights from the hut up to the cooking station, fired up the BBQ for a cooking party and enjoyed a glass of wine in the woodfired bath. Honestly, what more could you ask for.
16/06/2023
Leah
Our stay at Toller Hut was fantastic. Beaminster town was great plenty if placed to eat. A great location for visiting other local places
14/06/2023
Doreen
2 night stay in Dorset - wonderful accomodation, views, tranquility
07/06/2023
Benjamin
Fantastic accommodation & location for a couple of lazy days.
05/06/2023
Martin
Great choice, wonderful landscape, well stocked and well thought out
15/05/2023
Charles
It was absolutely fantastic! Really enjoyed the quality, range and privacy of facilities. We left a full message in the guestbook.
12/05/2023
Tom
Very quiet and peaceful, beautiful setting
28/04/2023
Celia
We stayed in the lovely Toller Hut for my boyfriend’s birthday. The hut was so charming, with a small wood fire, lake for wild swimming and wood fired bath. There are so many thoughtful (and practical!) touches, which made our stay incredibly comfortable and easy. The hut is surrounded by beautiful Dorset countryside and there is a plethora of beautiful walks and country pubs nearby.
05/04/2023
Lucinda
Our second stay at Toller Hut was just as perfect as the last. Gemma’s attention to detail makes the stay luxurious and the facilities are thoughtfully designed and flawlessly clean. The wood fired bath is bliss under the stars and the valley is such a peaceful escape. It really is our ‘happy place’.
03/04/2023
Sara
A beautiful hut with an amazing private lake. Everything was perfect and had so much attention to detail, fire burners all around which made it very cosy. A lovely kitchen area to cook meals and everything we could have asked for. 100% recommend and will definitely return.
27/01/2023
Jack
I have honestly never stayed in a place with so many thoughtful touches throughout. From the pre-laid firepit with giant marshmallows and long sticks, to the breakfast condiments, the umbrella to keep you dry getting between the hut and the covered barn or just the beautiful seasonal flower arrangements on display. This shepherd's hut went far beyond the norm with a separate shower hut with stable doors for a wash with a view, to the massive private covered barn with BBQ cooking facilities and even a dishwasher, to the hot tub perfect for stargazing and really comfortable seating outside the hut looking right out over their lake! A beautifully designed generous space that I am still daydreaming about after my stay!
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
I can’t even begin to say how much I loved this place. After nervously booking a last minute solo trip, I had no regrets as soon as I arrived. The hut is warm and cosy, and every morning sitting by the lake, doing my own yoga and having a coffee was bliss. You can walk straight out the hut to so many breathtaking views, and you barely need to get back in the car at all. Cooking facilities are great, and the Hikki tub in the moonlight was pretty special too. Bridport is worth a visit (if feeling more social!) and check out soulshine cafe- it’s a must! Thank you Gemma and James, I’ll be back for another solo retreat soon I hope :)
10/03/2025