The Damselfly Treehouse | Treehouse in Hampshire | Canopy & Stars
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Welcome to a deliciously indulgent paradise in the first treehouse ever to be built on a UK vineyard. Pop open a complementary bottle of chilled, award winning Black Chalk wine – made from grapes growing right in front of the treehouse. Run yourself a bath out on the deck and soak away all your stress as you gaze down at the rows of vines below. The winery is just down the road so why not organise a tasting or a tour, before pushing on to bask in the beauty of the Test Valley, or making your way back to the bath with both kinds of bubbles, followed by a hot drink in front of the wood burner.
The Damselfly Treehouse is a modern, minimalist masterpiece with a pared-back colour palette and understated elegance that gives a taste of the wild in the lap of luxury, for you and your dog if you wish to bring them along. Bathing here is pretty special. There’s an outdoor shower supported by a towering sycamore and a massive copper bath on the deck.
There is a woodfired sauna to book nearby – with wild swimming also available year-round – and subject to availability you can join local truffle hunts (November - beginning of December).
Read more
Essentials
The important stuff
Check in: 3 PM
Check out: 11 AM
A complimentary breakfast hamper and complimentary bottle of the Vineyard’s English sparkling wine ‘Black Chalk Classic 2015’ will be provided on arrival
Please bring wellies, torches, swimwear and flip flops to wear on your way to the swimming lake
Initial amount of firewood provided with more to purchase for £5 per stack
Mobile phone signal and 4G
No Wifi
Plug sockets
On site parking available and is a 2-minute walk from the treehouse
There are other spaces on site
There is an airbase nearby so keep an eye out for the planes flying over
Please be aware of the badgers, you will almost certainly see or hear them but they are peaceful creatures and will leave you alone
Sleeping arrangements
One king-size bed
Extra space available
Space
for 1 baby
from £20 per baby per night for children under 2, please bring your own equipment & bedding.
Space
for 1 pet
no charge.
- dog bed not provided, please bring your own. Dogs only.
Space
for 2 children
from £25 per child per night OR per adult per night. Sleeping in standard single bunk bed. Not suitable for very tall guests.
Cooking
Kitchen equipped with an electric hob, oven, an undercounter fridge, kettle and toaster
Cooking utensils, crockery and glassware provided
BBQ
Washing
Double bath tub on the deck with an outdoor shower
Bathroom inside with a shower, sink and flushing toilet
Soap and bubble bath provided
Hairdryer
Heating, lighting & bedding
Bed linen, towels and bathrobes provided
The main source of heat comes from the wood-burner in the living area
Electric heating
Electric lighting
Entertainment
Outdoor bath tub
Firepit area
Wild swimming lake
Wine tasting
Yoga classes
Read more
Getting there
Fullerton farm, Fullerton, Hampshire SP117LA
What3Words: ///prepped.cackling.sticking - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the site so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train station is Andover (5.2 miles). From here you can book a tai to the space (12 minute drive) or cycle (28 minute cycle).
By car
If approaching Fullerton village from the North on the A3057 then you will be coming down from Andover and possibly the A303. As you enter the village of Fullerton there is a humpback bridge. Immediately after is a sign for the golden pond fisheries. Take the right turn towards the fisheries (onto Fullerton Road) and head up the hill through the trees. As you emerge from the trees at the top of the hill you will see a sign saying “The Treehouses” on the left hand side. If approaching from the South from Stockbridge then turn left onto Fullerton Road signed Golden Pond Fisheries and head up the hill to the site. Car parking is just down the hill after you’ve turned off the road and the treehouses are a two minute walk down and round the corner from there.
Read more
Food & Drink
At Fullerton Farm
A local hamper with local produce including milk, butter, bread, coffee, and a few more surprise bits.
A bottle of Black Chalks wine– made from grapes picked from the vines in front of the tree houses and processed in the winery and brought back up to the tree houses!
Local shops
The nearest shop for basics is Chilbolton Shop (1.7 miles).
Pubs & restaurants
This little corner of Hampshire is packed full of treasures (Will recommends exploring by bike).
Black Chalk Vineyard (11-minute walk) - Pre-book your vineyard tour, wine tasting and lunch.
Thyme and & Tides Deli (3 miles) - Worth a visit to pick up some delicious local produce or have lunch while you’re there. It is also recently famous for its Friday night fish and chips take away - you need to preorder.
The Peat Spade Inn (2 miles) - Set in the picture postcard village of Longstock, pop into the cosy bar for a drink or book a table and try the exceptional local food there - the menu is excellent. Will recommends the truffle chips!
The Greyhound (3 miles) - Another favourite place to eat. The head chef focuses on local and fresh produce to create fantastic and interesting dishes.
The Grosvenor Hotel (3.7 miles) – A little gem on the high street in Stockbridge that has just been lovingly restored. Sit by the fire in the bar and share a platter or book a table in the dining room for a full a la carte experience.
The Mayfly (25 minute walk) - The pub boasts a truly exceptional beer garden. Recently refurbished, it now offers delicious pub fare alongside a refreshing drink. Enjoy your beverage and meal by the river after an invigorating walk or cycle ride.
Read more
Activities
At Fullerton Farm
The main attraction of this area is the countryside, which is internationally recognised as one of the most beautiful river landscapes in the UK. Put your boots on and walk along the beautiful clear waters of the Test and climb the Hampshire chalk hills for the beautiful views.
On top of all this the River Test is well renowned as one of the best trout fishing rivers in the world. You can book a guide out for the day and there’s even a hidden smoke house in Chilbolton who will smoke the trout you catch (hopefully).
Truffle hunting on selected Sunday mornings in October / November / December depending on truffle growth.
Places to visit
The River Test flows under the high street and you can catch a glimpse of trout, if you are lucky. Founded in 1882, the Houghton Club is the oldest fishing club in England and is based in the town.
Stockbridge (3.4 miles) - The fly fishing capital of the world! The River Test flows under this bustling high street where there is an abundance of independent shops, pubs and restaurants as well as art galleries, craft and gift shops, a wonderful delicatessen and traditional butchers.
Black Chalk Winery (2 minute walk) - Wine tasting and vineyard tours. Please book directly with the vineyard.
Danebury Hill Fort (6.4 miles) - A site of national importance for both archaeology and nature conservation.
Houghton Lodge Gardens (5.5 miles) - Formal and informal gardens, including the traditional kitchen garden enclosed by chalk cob walls with espaliers, apple orchard, herb garden and orchid house.
The Museum of Army Flying (6.6 miles) - An extensive collection charting over 100 years of the British Army in the air.
Outdoor & active
Yoga with Jo Caley - offers private Vinyasa Flow yoga classes in your treehouse
Fly Fishing (22.6 miles) - The world famous River Test which is known not only for the quality of its trout and grayling but also for the water's clarity. The trout fishing season starts in April and runs to October. Grayling can be fished for throughout the winter months until March.
Read more
Meet your hosts
Meet Rory and the Wild Escapes team
Having previously commissioned a treehouse on their own land, in 2018 Rory's family decided to build four more in ancient woodland at Fullerton Farm, near the charming village of Stockbridge. They wanted to allow others to enjoy the simple pleasure of sleeping among the trees and waking up to lovely views, peace, quiet and fresh air. They were designed and built by the renowned treehouse designer, Will Hardy.
Wildlife & the environment
The surrounding area is managed with a passion for biodiversity. Each treehouse is created using sustainable and reclaimed materials. They prove that beautiful design and sympathetic architecture can help to protect and nurture the natural environment. Work continues to ensure that their impact is positive – allowing lucky guests to enjoy the simple beauty and importance of the land.
Welcome to a deliciously indulgent paradise in the first treehouse ever to be built on a UK vineyard. Pop open a complementary bottle of chilled, award winning Black Chalk wine – made from grapes growing right in front of the treehouse. Run yourself a bath out on the deck and soak away all your stress as you gaze down at the rows of vines below. The winery is just down the road so why not organise a tasting or a tour, before pushing on to bask in the beauty of the Test Valley, or making your way back to the bath with both kinds of bubbles, followed by a hot drink in front of the wood burner.
The Damselfly Treehouse is a modern, minimalist masterpiece with a pared-back colour palette and understated elegance that gives a taste of the wild in the lap of luxury, for you and your dog if you wish to bring them along. Bathing here is pretty special. There’s an outdoor shower supported by a towering sycamore and a massive copper bath on the deck.
There is a woodfired sauna to book nearby – with wild swimming also available year-round – and subject to availability you can join local truffle hunts (November - beginning of December).
A complimentary breakfast hamper and complimentary bottle of the Vineyard’s English sparkling wine ‘Black Chalk Classic 2015’ will be provided on arrival
Please bring wellies, torches, swimwear and flip flops to wear on your way to the swimming lake
Initial amount of firewood provided with more to purchase for £5 per stack
Mobile phone signal and 4G
No Wifi
Plug sockets
On site parking available and is a 2-minute walk from the treehouse
There are other spaces on site
There is an airbase nearby so keep an eye out for the planes flying over
Please be aware of the badgers, you will almost certainly see or hear them but they are peaceful creatures and will leave you alone
Sleeping arrangements
One king-size bed
Extra space available
Space
for 1 baby
from £20 per baby per night for children under 2, please bring your own equipment & bedding.
Space
for 1 pet
no charge.
- dog bed not provided, please bring your own. Dogs only.
Space
for 2 children
from £25 per child per night OR per adult per night. Sleeping in standard single bunk bed. Not suitable for very tall guests.
Cooking
Kitchen equipped with an electric hob, oven, an undercounter fridge, kettle and toaster
Cooking utensils, crockery and glassware provided
BBQ
Washing
Double bath tub on the deck with an outdoor shower
Bathroom inside with a shower, sink and flushing toilet
Soap and bubble bath provided
Hairdryer
Heating, lighting & bedding
Bed linen, towels and bathrobes provided
The main source of heat comes from the wood-burner in the living area
What3Words: ///prepped.cackling.sticking - What3Words is a new more accurate version of a postcode. This will take you directly to the entrance of the site so we recommend using this in your Sat Nav, but always remember to look at the owners’ directions too!
By public transport
The nearest train station is Andover (5.2 miles). From here you can book a tai to the space (12 minute drive) or cycle (28 minute cycle).
By car
If approaching Fullerton village from the North on the A3057 then you will be coming down from Andover and possibly the A303. As you enter the village of Fullerton there is a humpback bridge. Immediately after is a sign for the golden pond fisheries. Take the right turn towards the fisheries (onto Fullerton Road) and head up the hill through the trees. As you emerge from the trees at the top of the hill you will see a sign saying “The Treehouses” on the left hand side. If approaching from the South from Stockbridge then turn left onto Fullerton Road signed Golden Pond Fisheries and head up the hill to the site. Car parking is just down the hill after you’ve turned off the road and the treehouses are a two minute walk down and round the corner from there.
A local hamper with local produce including milk, butter, bread, coffee, and a few more surprise bits.
A bottle of Black Chalks wine– made from grapes picked from the vines in front of the tree houses and processed in the winery and brought back up to the tree houses!
Local shops
The nearest shop for basics is Chilbolton Shop (1.7 miles).
Pubs & restaurants
This little corner of Hampshire is packed full of treasures (Will recommends exploring by bike).
Black Chalk Vineyard (11-minute walk) - Pre-book your vineyard tour, wine tasting and lunch.
Thyme and & Tides Deli (3 miles) - Worth a visit to pick up some delicious local produce or have lunch while you’re there. It is also recently famous for its Friday night fish and chips take away - you need to preorder.
The Peat Spade Inn (2 miles) - Set in the picture postcard village of Longstock, pop into the cosy bar for a drink or book a table and try the exceptional local food there - the menu is excellent. Will recommends the truffle chips!
The Greyhound (3 miles) - Another favourite place to eat. The head chef focuses on local and fresh produce to create fantastic and interesting dishes.
The Grosvenor Hotel (3.7 miles) – A little gem on the high street in Stockbridge that has just been lovingly restored. Sit by the fire in the bar and share a platter or book a table in the dining room for a full a la carte experience.
The Mayfly (25 minute walk) - The pub boasts a truly exceptional beer garden. Recently refurbished, it now offers delicious pub fare alongside a refreshing drink. Enjoy your beverage and meal by the river after an invigorating walk or cycle ride.
The main attraction of this area is the countryside, which is internationally recognised as one of the most beautiful river landscapes in the UK. Put your boots on and walk along the beautiful clear waters of the Test and climb the Hampshire chalk hills for the beautiful views.
On top of all this the River Test is well renowned as one of the best trout fishing rivers in the world. You can book a guide out for the day and there’s even a hidden smoke house in Chilbolton who will smoke the trout you catch (hopefully).
Truffle hunting on selected Sunday mornings in October / November / December depending on truffle growth.
Places to visit
The River Test flows under the high street and you can catch a glimpse of trout, if you are lucky. Founded in 1882, the Houghton Club is the oldest fishing club in England and is based in the town.
Stockbridge (3.4 miles) - The fly fishing capital of the world! The River Test flows under this bustling high street where there is an abundance of independent shops, pubs and restaurants as well as art galleries, craft and gift shops, a wonderful delicatessen and traditional butchers.
Black Chalk Winery (2 minute walk) - Wine tasting and vineyard tours. Please book directly with the vineyard.
Danebury Hill Fort (6.4 miles) - A site of national importance for both archaeology and nature conservation.
Houghton Lodge Gardens (5.5 miles) - Formal and informal gardens, including the traditional kitchen garden enclosed by chalk cob walls with espaliers, apple orchard, herb garden and orchid house.
The Museum of Army Flying (6.6 miles) - An extensive collection charting over 100 years of the British Army in the air.
Outdoor & active
Yoga with Jo Caley - offers private Vinyasa Flow yoga classes in your treehouse
Fly Fishing (22.6 miles) - The world famous River Test which is known not only for the quality of its trout and grayling but also for the water's clarity. The trout fishing season starts in April and runs to October. Grayling can be fished for throughout the winter months until March.
Having previously commissioned a treehouse on their own land, in 2018 Rory's family decided to build four more in ancient woodland at Fullerton Farm, near the charming village of Stockbridge. They wanted to allow others to enjoy the simple pleasure of sleeping among the trees and waking up to lovely views, peace, quiet and fresh air. They were designed and built by the renowned treehouse designer, Will Hardy.
Wildlife & the environment
The surrounding area is managed with a passion for biodiversity. Each treehouse is created using sustainable and reclaimed materials. They prove that beautiful design and sympathetic architecture can help to protect and nurture the natural environment. Work continues to ensure that their impact is positive – allowing lucky guests to enjoy the simple beauty and importance of the land.
It was absolutely incredible, the craftmanship and detail was amazing. It was a big spend but absolutely worth it, the quality of the hamper was exceptional.
26/03/2025
Tessa
Wonderful setting and lovely luxury treehouse overlooking a vineyard.
21/03/2025
Rachel
Absolutely beautiful cabin with wonderful scenery of the surrounding vineyard! The cabin has everything you need and feels like a home away from home - perfect for switching off reconnecting with nature. Lots of walks, eateries and nature activities im the nearby area. Already cant wait to come back again! Thank you so much :)
10/03/2025
Grace
Wonderful stay, two night stay with my fiancé and our baby son to celebrate / commiserate the end of my maternity leave.
17/02/2025
Elizabeth
With work pressures and life. We needed a chance to relax and unwind. The damselfly was the perfect location. So peaceful and cosy. We will definitely be coming back.
05/02/2025
Chris
My partner booked this for us as a surprise birthday getaway, we both enjoy remote stays away in nature so we were excited to see how it went!
The treehouse Damselfly was lovely, it's private, really well cleaned and has all the things you could need. Extras were provided (a bottle of wine which was made from the vineyard grapes), bread, eggs, oil, cooking essentials, etc.
It was a really comfortable stay, a lovely double bath is available outside which was very pleasant even in the non-ideal weather.
We felt safe, comfortable and really do feel like the treehouse lived up to our expectations.
27/01/2025
Alex
Amazing stay. Perfect little getaway for the 2 of us and the dog. We stayed for the weekend and the treehouse was stunning.
22/11/2024
Marc
Absolutely amazing and had the best time ever
28/10/2024
Georgina
It was absolutely wonderful - the cabin was very serene and nicely fitted out. The views out of all the windows were beautiful and taking a bath in the rain was a highlight
11/10/2024
Ross
Such a gorgeous place to stay. We loved watching the sunrise over the vineyard, and listening to the sounds of the woodland from the huge bath tub. The interiors were beautiful and feel so well thought out, and the setting felt so peaceful. We could have happily stayed for much longer.
02/10/2024
Helen, Canopy & Stars
We loved it! We came in 2022 and stayed in a different treehouse and we loved this one even more! Well appointed, lovely welcome hamper, everything we needed and so cosy/comfortable.
30/08/2024
Ruth
Absolutely perfect.
If you want a place to unwind and relax, this is the place.
Very quiet and peaceful.
10/07/2024
Adam
Absolutely loved the treehouse.It lived up to expectations in all regards and was the perfect bolthole after what has been a difficult 12 months. We will undoubtedly book again.
29/05/2024
Caroline
We loved it. Peaceful and rural without feeling too far from great pubs and amenities. Twins thought it was a great adventure too
27/05/2024
Isabelle
Beautiful treehouse overlooking a vineyard. Very comfortable great combination of all mod cons in a remote setting. Huge windows maximised the treetop feeling in poor weather and lovely sheltered sun trap terrace to enjoy on dry days.
26/02/2024
Sarah
Was a great relaxed place to stay for wedding anniversary just before Christmas
20/12/2023
Katya
We had a perfect weekend at The Damselfly. Despite the very cold weather we were super warm and snug in the treehouse, and even managed to brave the outdoor bath. The treehouse is beautifully decorated and furnished, and although it feels remote enough that you’re in the middle of nature, the proximity of the local pubs and restaurants was also really useful.
01/12/2023
Rhona
The Damselfly Treehouse was beautiful, finished to a high standard, lovely and clean and well equipped and had a generous welcome pack. It's overlooking the vineyard and is in a peaceful location. We easily walked to two local pubs and the winery which was an added bonus.
06/09/2023
Nicky
Wonderful! The treehouse was magical and in particular the outdoor bath and shower. Wonderful touches like the gorgeous soap, delicious hamper. It was all so easy too- just turned up and got a key out of the lockbox. It was so peaceful - all you could hear were the birds.
07/06/2023
Tanya
We stayed for 2 nights. The tree house was beautifully designed and the setting was perfect. It was the perfect relaxing get away. We will be going again . Also great for dog owners
19/04/2023
Jo
We had a wonderful weekend at the Damselfly Treehouse. Everything about the treehouse, its setting and location were perfect for a relaxing weekend away with our dog. The design, fittings and finish of the treehouse are as good as the reviews. Warm, comfortable, cosy with beautiful views in each direction. A perfect welcome hamper with quality local essentials and a few treats for us and the dog. We really enjoyed the local area, numerous walks an d the town of Stockbridge and made the most of the dining recommendations, all of which we would personally recommend based on our experiences. Would really like to visit in the summer to make the most of the outside facilities.
24/03/2023
Sharon
Wonderfully peaceful, treehouse beautifully kitted out and easy to stay in.
01/02/2023
Lucinda
It was absolutely amazing. In the middle of nowhere overlooking a vineyard..what more could you want! The cleaning facilities lacked a bit as there wasn’t much to clean dishes (other than the dishwasher) or to mop up any spillages on the floor. The treehouse itself was beautiful and elegant for being in a tree. Even better I got engaged in this beautiful place and it was the best possible place!
19/10/2022
Steph
The Damselfly Treehouse was the perfect setting for our mini moon. It’s private, beautifully built into the woods and has every comfort you would want for a short stay. Romantic and rustic. Just perfect. We loved the breakfast hamper and the bottle of black chalk fizz that was left for us. You have so much choice for walks, pubs and shops. Sitting on the deck and watching the pickers collecting the grapes was a bonus too. We highly recommend this beautiful treehouse. Communication with the owner Will was easy and efficient. Thanks for the most perfect stay. We’ll be back and recommending to friends and family.
10/10/2022
Clare
Our stay was total bliss. All of the touches in the house are well thought out and of beautiful quality. Every angle, wherever you are in the house, the view is beautiful. The smell of the wood or how the light twinkles through the canopy is so spellbinding. Everything is comfortable, easy to use and cosy. The bath was the best bath I’ve had in my life! Huge and lovely and warm and still private. Brilliant wood burner. Lovely places to walk nearby. The hamper was very nice. A really special and magical place we’d love to visit again.
05/10/2022
Aprill
We had a wonderful stay in The Damselfly treehouse. Everything about it surpassed expectations. The treehouse itself was more spacious and comfortable than expected. Everything inside has been cleverly designed and considered to create a luxurious and cosy space nestled in the treetops.
We liked the treehouse so much we even cancelled our dinner booking in the local town so we could stay in the treehouse and enjoy an evening in.
30/09/2022
Luke
We absolutely loved the damselfly treehouse. It was a beautiful cosy base for our stay in Hampshire. We were welcomed by a hamper of local produce (there’s some wonderful places nearby to pick up tasty treats from too!) and had everything we needed to cook a nice meal. The design and craftsmanship of the treehouse is stunning and we loved the big copper tub overlooking the vineyard! Lots of lovely walks in the area and some great recommendations from the hosts, including the local winery tasting room. Finding somewhere so luxurious that is dog friendly is also a big win…our pooch even got his own room!
28/09/2022
Maree
Beautiful location and stunning accommodation. We couldn't recommend highly enough and thinking of returning for a shorter break in the Winter.
02/09/2022
nicky
Absolutely beautiful, relaxing and complete tranquility
29/08/2022
Paula
It was perfect ! We loved the treehouse and the simplicity of it. Completely relaxing.
15/07/2022
Amy
Stunning luxury treehouse nestled up on the edge of sloping Hampshire woodlands. Excellent designed space with comfortable bed with attention to detail, especially the many lights. Lovely textures of wood, stone, brass.
The outside spaces are safe and secure with wooden decks to every aspect. A great experience living high within the canopy of huge trees which provided shade on a very hot June day. The soft movement of leaves and twittering of birds are peaceful additions to a morning coffee on the front deck.
The private bathing deck with big shower head and huge copper bath was the most relaxing ever. Great water pressure/ temperature and perfect way to end or start the day. One couldn't resist enjoying a glass of Black Chalk complementary local sparking wine whilst bathing ‘alfresco’ at dusk. The outside shower was energising !
Damselfly provided us with the perfect mini break from urban life. We + our Jack Russell loved it. We did a local Black Chalk wine Tour and visited The Greyhound pub, Stockbridge which has a tranquil drinks garden by the lush green banks of the River Test. The local smoked trout is very good. We will be back again as so much more to explore.
15/06/2022
Veronica
Put simply, it was the perfect way to escape the busyness of everyday life. A beautifully designed treehouse and, not forgetting, the wonderful view of the vineyard.
We don't live far from the treehouse so we knew the area already but there are plenty of lovely walks, farmshops and pubs (in particular, the Peat Spade).
High recommend - thank you.
07/03/2022
Camille
We booked Damselfly for our anniversary and it did not disappoint. This was our first treehouse and although it constantly rained through the trip, the huge outdoor bathtub and cosy log fire meant we had the best time. This was accompanied by a beautiful local hamper left by the owners, which included; coffee, milk, eggs and bread, not forgetting a bottle of the English sparkling wine made from the grapes of the vineyard the treehouse overlooks!
A handy guide to the local area was available and also sent to us by email, very handy when we got lost on a hike on the 2nd day. The pub guide was super useful too!
A piece of constructive feedback; perhaps a bit more lighting on the path down to the treehouses from the car park. If you’re like us and forgot a torch this would be very useful.
All in all, this was a great introduction to treehoyse stays and we’d happily rebook in the summer!
28/02/2022
Sarah
We stayed at The Damselfly for Christmas, we got married 2 days before arriving and I can honestly say it was the perfect place to get away and relax. So much thought and effort has gone into creating the Treehouses, they are simply stunning and each one completely unique. The treehouse was well equipped with everything you would need for your stay, there are some lovely walks and pubs surrounding the area. We really did have the most amazing time and would recommend to anyone.
24/12/2021
Emma
We had a really wonderful time at the damselfly, would recommend to everyone!
10/11/2021
Felicity
We chose to stay here after seeing someone my wife follows on Instagram stay here. We loved the idea of being able to disconnect from the outside world for a couple of days but not be too far from our children who were with Nanny & Grandad back in Surrey.
27/10/2021
Nick
We stayed for our honeymoon and loved the private and secluded feel of the treehouse. It was great being right in the middle of the woods.
25/10/2021
Amelia
We had a long weekend without the kids to belatedly celebrate my wives 40th birthday. We had a takeaway pizza from the woodfire stockbridge on Friday night, lunch in the Three Cups in on Saturday, dinner in the Peat Spade Inn on Saturday night, wine tasting/canapes at the treehouse Sunday afternoon followed by dinner at the Mayfly on Sunday night. In between all the eating there was lots of walking!
22/10/2021
Steve
Had a fantastic birthday stay at the treehouse, information was well provided before my trip including local recommended places to eat etc. We had a private wine tasting and 2 night stay which was fantastic. Loves the privacy, fantastically furnished would definitely stay again!
27/09/2021
Bethany
Our stay was absolutely amazing. From the moment we stepped foot in the treehouse it was amazing had everything you could possibly want and need including a doggo bedroom all to himself!! Honestly one of the most romantic beautiful places I’ve ever stayed.
08/09/2021
Emma-Louise
Absolutely outstanding. We were able to switch off and relax as soon as we stepped into the treehouse. The welcome goodies were great, we enjoyed the coffee! We had a BBQ every night and loved a long soak in the outdoor copper bath. We were so lucky with the sunshine, that we walked to Stockbridge High Street and then stopped for lunch at the Mayfly pub. The pub is a 20 minute walk from the treehouse and has a lovely garden. We also booked a private wine tour at Black Chalk which was great. We had the best time and we would love to come back!
06/09/2021
Sarah
What an incredible place! The treehouse was so thoughtfully designed, with every need catered for - from the amazing huge outdoor bath, the (warm!) outdoor shower, the carts to get stuff from your car, and even all the kitchen and bbq appliances. Comfiest bed I’ve ever slept it and as a bonus the whole place smelled amazing like some sort of woodland spa. Waking up to the beautiful view was a real highlight along with the huge deck outside to really enjoy the woodland location. We absolutely loved it and would definitely come back.
23/08/2021
Lauren
It was fantastic! Super chilled with lots to do in the area, the added partnership between wild escapes and the local vinyard made for a fun wine tasting experience and an amazing view from our treehouse!
Everything inside was well thought out and to a high standard, which made our time spent there even more comfortable and relaxing!
20/08/2021
Chris
Absolutely fantastic stay at the Damselfly Treehouse. The views were amazing and stunning. The huge bedroom windows allowed you to feel like you were sleeping outside, we never closed the curtains.
The kitchen was exceptionally well equipped and lovely.
The outside bath!! just awesome.
Surround local pubs and high-street were amazing and the locals were so friendly. Brilliant!
Best long weekend away we have ever had
06/08/2021
Oly
Amazing unique place to chill/ design and location outstanding.
30/06/2021
david
We choose the treehouse for a relaxing break in the countryside, which had all home comforts and a touch luxury.
23/06/2021
Jason
The treehouse was absolutely beautiful, the standard of craftsmanship and the location were outstanding. We had a wonderful stay and the dog loved it too.
21/06/2021
James
What a treat! The treehouse is perfectly formed, beautifully furnished and had everything we needed. We particularly enjoyed the outdoor bath on the balcony, which was tucked away and felt private and surrounded by trees. The floor to ceiling windows in the bedroom made you feel like you were sleeping in the forest and the bed super comfy. We really appreciated the welcome hamper too - so nice to have fresh milk and the bread and (delicious) butter were a perfect snack for the evening we arrived.
18/06/2021
Emma
What an incredible staycation. Beautiful setting, gorgeous treehouse. The attention to detail was brilliant. We totally switched off. Have recommended to everyone!
26/05/2021
Liz
We thoroughly enjoyed our stay at Damselfly Treehouse. From the food hamper, furnishings, bedding to the copper bath it was 5 star. So much thought has gone into it. So peaceful and relaxing.
26/04/2021
Becky
we absolutely loved our stay at the damselfly, the treehouse is stunning, bright and clean, whilst the location and view is stunning
21/04/2021
Matthew
I loved every second of our stay. The treehouse was perfect and had all the amenities we needed. It was in a great location with such a beautiful view and it was so peaceful
We loved using the big bath on the balcony overlooking the vineyard and the bbq was great
We were able to book a vineyard tour and wine tasting at black chalk wines who run the vineyard where the treehouse is and that just topped off our stay and was lovely
When we arrived the check in process was seamless and there was a complimentary bottle of sparkling wine in the fridge and a hamper on the table with coffee, bread, eggs and fresh butter in the fridge
We don’t have a dog but I wish we did to bring to the doggy hotel in our treehouse! A really cute room in the back with a dog bed and water and food bowl
19/04/2021
Rebecca
Damselfly is the perfect place to sit back with a glass of bubbly and take in the views of the vineyard whether that be from the deck, comfortable seating area or the huge indulgent bath. I would recommend that everyone takes an outdoor shower under the trees looking out over the sunrise before heading out to explore all that is on offer locally to do and see. The Treehouse was very well equipped and we felt like we had the best of both worlds. A very well designed and special space inside with special views looking out over the grazing farm animals and vines.
30/11/2020
Jo from Canopy & Stars
Reviews
It was absolutely incredible, the craftmanship and detail was amazing. It was a big spend but absolutely worth it, the quality of the hamper was exceptional.
26/03/2025
Tessa
Wonderful setting and lovely luxury treehouse overlooking a vineyard.
21/03/2025
Rachel
Absolutely beautiful cabin with wonderful scenery of the surrounding vineyard! The cabin has everything you need and feels like a home away from home - perfect for switching off reconnecting with nature. Lots of walks, eateries and nature activities im the nearby area. Already cant wait to come back again! Thank you so much :)
10/03/2025
Grace
Wonderful stay, two night stay with my fiancé and our baby son to celebrate / commiserate the end of my maternity leave.
17/02/2025
Elizabeth
With work pressures and life. We needed a chance to relax and unwind. The damselfly was the perfect location. So peaceful and cosy. We will definitely be coming back.
05/02/2025
Chris
My partner booked this for us as a surprise birthday getaway, we both enjoy remote stays away in nature so we were excited to see how it went!
The treehouse Damselfly was lovely, it's private, really well cleaned and has all the things you could need. Extras were provided (a bottle of wine which was made from the vineyard grapes), bread, eggs, oil, cooking essentials, etc.
It was a really comfortable stay, a lovely double bath is available outside which was very pleasant even in the non-ideal weather.
We felt safe, comfortable and really do feel like the treehouse lived up to our expectations.
27/01/2025
Alex
Amazing stay. Perfect little getaway for the 2 of us and the dog. We stayed for the weekend and the treehouse was stunning.
22/11/2024
Marc
Absolutely amazing and had the best time ever
28/10/2024
Georgina
It was absolutely wonderful - the cabin was very serene and nicely fitted out. The views out of all the windows were beautiful and taking a bath in the rain was a highlight
11/10/2024
Ross
Such a gorgeous place to stay. We loved watching the sunrise over the vineyard, and listening to the sounds of the woodland from the huge bath tub. The interiors were beautiful and feel so well thought out, and the setting felt so peaceful. We could have happily stayed for much longer.
02/10/2024
Helen, Canopy & Stars
We loved it! We came in 2022 and stayed in a different treehouse and we loved this one even more! Well appointed, lovely welcome hamper, everything we needed and so cosy/comfortable.
30/08/2024
Ruth
Absolutely perfect.
If you want a place to unwind and relax, this is the place.
Very quiet and peaceful.
10/07/2024
Adam
Absolutely loved the treehouse.It lived up to expectations in all regards and was the perfect bolthole after what has been a difficult 12 months. We will undoubtedly book again.
29/05/2024
Caroline
We loved it. Peaceful and rural without feeling too far from great pubs and amenities. Twins thought it was a great adventure too
27/05/2024
Isabelle
Beautiful treehouse overlooking a vineyard. Very comfortable great combination of all mod cons in a remote setting. Huge windows maximised the treetop feeling in poor weather and lovely sheltered sun trap terrace to enjoy on dry days.
26/02/2024
Sarah
Was a great relaxed place to stay for wedding anniversary just before Christmas
20/12/2023
Katya
We had a perfect weekend at The Damselfly. Despite the very cold weather we were super warm and snug in the treehouse, and even managed to brave the outdoor bath. The treehouse is beautifully decorated and furnished, and although it feels remote enough that you’re in the middle of nature, the proximity of the local pubs and restaurants was also really useful.
01/12/2023
Rhona
The Damselfly Treehouse was beautiful, finished to a high standard, lovely and clean and well equipped and had a generous welcome pack. It's overlooking the vineyard and is in a peaceful location. We easily walked to two local pubs and the winery which was an added bonus.
06/09/2023
Nicky
Wonderful! The treehouse was magical and in particular the outdoor bath and shower. Wonderful touches like the gorgeous soap, delicious hamper. It was all so easy too- just turned up and got a key out of the lockbox. It was so peaceful - all you could hear were the birds.
07/06/2023
Tanya
We stayed for 2 nights. The tree house was beautifully designed and the setting was perfect. It was the perfect relaxing get away. We will be going again . Also great for dog owners
19/04/2023
Jo
We had a wonderful weekend at the Damselfly Treehouse. Everything about the treehouse, its setting and location were perfect for a relaxing weekend away with our dog. The design, fittings and finish of the treehouse are as good as the reviews. Warm, comfortable, cosy with beautiful views in each direction. A perfect welcome hamper with quality local essentials and a few treats for us and the dog. We really enjoyed the local area, numerous walks an d the town of Stockbridge and made the most of the dining recommendations, all of which we would personally recommend based on our experiences. Would really like to visit in the summer to make the most of the outside facilities.
24/03/2023
Sharon
Wonderfully peaceful, treehouse beautifully kitted out and easy to stay in.
01/02/2023
Lucinda
It was absolutely amazing. In the middle of nowhere overlooking a vineyard..what more could you want! The cleaning facilities lacked a bit as there wasn’t much to clean dishes (other than the dishwasher) or to mop up any spillages on the floor. The treehouse itself was beautiful and elegant for being in a tree. Even better I got engaged in this beautiful place and it was the best possible place!
19/10/2022
Steph
The Damselfly Treehouse was the perfect setting for our mini moon. It’s private, beautifully built into the woods and has every comfort you would want for a short stay. Romantic and rustic. Just perfect. We loved the breakfast hamper and the bottle of black chalk fizz that was left for us. You have so much choice for walks, pubs and shops. Sitting on the deck and watching the pickers collecting the grapes was a bonus too. We highly recommend this beautiful treehouse. Communication with the owner Will was easy and efficient. Thanks for the most perfect stay. We’ll be back and recommending to friends and family.
10/10/2022
Clare
Our stay was total bliss. All of the touches in the house are well thought out and of beautiful quality. Every angle, wherever you are in the house, the view is beautiful. The smell of the wood or how the light twinkles through the canopy is so spellbinding. Everything is comfortable, easy to use and cosy. The bath was the best bath I’ve had in my life! Huge and lovely and warm and still private. Brilliant wood burner. Lovely places to walk nearby. The hamper was very nice. A really special and magical place we’d love to visit again.
05/10/2022
Aprill
We had a wonderful stay in The Damselfly treehouse. Everything about it surpassed expectations. The treehouse itself was more spacious and comfortable than expected. Everything inside has been cleverly designed and considered to create a luxurious and cosy space nestled in the treetops.
We liked the treehouse so much we even cancelled our dinner booking in the local town so we could stay in the treehouse and enjoy an evening in.
30/09/2022
Luke
We absolutely loved the damselfly treehouse. It was a beautiful cosy base for our stay in Hampshire. We were welcomed by a hamper of local produce (there’s some wonderful places nearby to pick up tasty treats from too!) and had everything we needed to cook a nice meal. The design and craftsmanship of the treehouse is stunning and we loved the big copper tub overlooking the vineyard! Lots of lovely walks in the area and some great recommendations from the hosts, including the local winery tasting room. Finding somewhere so luxurious that is dog friendly is also a big win…our pooch even got his own room!
28/09/2022
Maree
Beautiful location and stunning accommodation. We couldn't recommend highly enough and thinking of returning for a shorter break in the Winter.
02/09/2022
nicky
Absolutely beautiful, relaxing and complete tranquility
29/08/2022
Paula
It was perfect ! We loved the treehouse and the simplicity of it. Completely relaxing.
15/07/2022
Amy
Stunning luxury treehouse nestled up on the edge of sloping Hampshire woodlands. Excellent designed space with comfortable bed with attention to detail, especially the many lights. Lovely textures of wood, stone, brass.
The outside spaces are safe and secure with wooden decks to every aspect. A great experience living high within the canopy of huge trees which provided shade on a very hot June day. The soft movement of leaves and twittering of birds are peaceful additions to a morning coffee on the front deck.
The private bathing deck with big shower head and huge copper bath was the most relaxing ever. Great water pressure/ temperature and perfect way to end or start the day. One couldn't resist enjoying a glass of Black Chalk complementary local sparking wine whilst bathing ‘alfresco’ at dusk. The outside shower was energising !
Damselfly provided us with the perfect mini break from urban life. We + our Jack Russell loved it. We did a local Black Chalk wine Tour and visited The Greyhound pub, Stockbridge which has a tranquil drinks garden by the lush green banks of the River Test. The local smoked trout is very good. We will be back again as so much more to explore.
15/06/2022
Veronica
Put simply, it was the perfect way to escape the busyness of everyday life. A beautifully designed treehouse and, not forgetting, the wonderful view of the vineyard.
We don't live far from the treehouse so we knew the area already but there are plenty of lovely walks, farmshops and pubs (in particular, the Peat Spade).
High recommend - thank you.
07/03/2022
Camille
We booked Damselfly for our anniversary and it did not disappoint. This was our first treehouse and although it constantly rained through the trip, the huge outdoor bathtub and cosy log fire meant we had the best time. This was accompanied by a beautiful local hamper left by the owners, which included; coffee, milk, eggs and bread, not forgetting a bottle of the English sparkling wine made from the grapes of the vineyard the treehouse overlooks!
A handy guide to the local area was available and also sent to us by email, very handy when we got lost on a hike on the 2nd day. The pub guide was super useful too!
A piece of constructive feedback; perhaps a bit more lighting on the path down to the treehouses from the car park. If you’re like us and forgot a torch this would be very useful.
All in all, this was a great introduction to treehoyse stays and we’d happily rebook in the summer!
28/02/2022
Sarah
We stayed at The Damselfly for Christmas, we got married 2 days before arriving and I can honestly say it was the perfect place to get away and relax. So much thought and effort has gone into creating the Treehouses, they are simply stunning and each one completely unique. The treehouse was well equipped with everything you would need for your stay, there are some lovely walks and pubs surrounding the area. We really did have the most amazing time and would recommend to anyone.
24/12/2021
Emma
We had a really wonderful time at the damselfly, would recommend to everyone!
10/11/2021
Felicity
We chose to stay here after seeing someone my wife follows on Instagram stay here. We loved the idea of being able to disconnect from the outside world for a couple of days but not be too far from our children who were with Nanny & Grandad back in Surrey.
27/10/2021
Nick
We stayed for our honeymoon and loved the private and secluded feel of the treehouse. It was great being right in the middle of the woods.
25/10/2021
Amelia
We had a long weekend without the kids to belatedly celebrate my wives 40th birthday. We had a takeaway pizza from the woodfire stockbridge on Friday night, lunch in the Three Cups in on Saturday, dinner in the Peat Spade Inn on Saturday night, wine tasting/canapes at the treehouse Sunday afternoon followed by dinner at the Mayfly on Sunday night. In between all the eating there was lots of walking!
22/10/2021
Steve
Had a fantastic birthday stay at the treehouse, information was well provided before my trip including local recommended places to eat etc. We had a private wine tasting and 2 night stay which was fantastic. Loves the privacy, fantastically furnished would definitely stay again!
27/09/2021
Bethany
Our stay was absolutely amazing. From the moment we stepped foot in the treehouse it was amazing had everything you could possibly want and need including a doggo bedroom all to himself!! Honestly one of the most romantic beautiful places I’ve ever stayed.
08/09/2021
Emma-Louise
Absolutely outstanding. We were able to switch off and relax as soon as we stepped into the treehouse. The welcome goodies were great, we enjoyed the coffee! We had a BBQ every night and loved a long soak in the outdoor copper bath. We were so lucky with the sunshine, that we walked to Stockbridge High Street and then stopped for lunch at the Mayfly pub. The pub is a 20 minute walk from the treehouse and has a lovely garden. We also booked a private wine tour at Black Chalk which was great. We had the best time and we would love to come back!
06/09/2021
Sarah
What an incredible place! The treehouse was so thoughtfully designed, with every need catered for - from the amazing huge outdoor bath, the (warm!) outdoor shower, the carts to get stuff from your car, and even all the kitchen and bbq appliances. Comfiest bed I’ve ever slept it and as a bonus the whole place smelled amazing like some sort of woodland spa. Waking up to the beautiful view was a real highlight along with the huge deck outside to really enjoy the woodland location. We absolutely loved it and would definitely come back.
23/08/2021
Lauren
It was fantastic! Super chilled with lots to do in the area, the added partnership between wild escapes and the local vinyard made for a fun wine tasting experience and an amazing view from our treehouse!
Everything inside was well thought out and to a high standard, which made our time spent there even more comfortable and relaxing!
20/08/2021
Chris
Absolutely fantastic stay at the Damselfly Treehouse. The views were amazing and stunning. The huge bedroom windows allowed you to feel like you were sleeping outside, we never closed the curtains.
The kitchen was exceptionally well equipped and lovely.
The outside bath!! just awesome.
Surround local pubs and high-street were amazing and the locals were so friendly. Brilliant!
Best long weekend away we have ever had
06/08/2021
Oly
Amazing unique place to chill/ design and location outstanding.
30/06/2021
david
We choose the treehouse for a relaxing break in the countryside, which had all home comforts and a touch luxury.
23/06/2021
Jason
The treehouse was absolutely beautiful, the standard of craftsmanship and the location were outstanding. We had a wonderful stay and the dog loved it too.
21/06/2021
James
What a treat! The treehouse is perfectly formed, beautifully furnished and had everything we needed. We particularly enjoyed the outdoor bath on the balcony, which was tucked away and felt private and surrounded by trees. The floor to ceiling windows in the bedroom made you feel like you were sleeping in the forest and the bed super comfy. We really appreciated the welcome hamper too - so nice to have fresh milk and the bread and (delicious) butter were a perfect snack for the evening we arrived.
18/06/2021
Emma
What an incredible staycation. Beautiful setting, gorgeous treehouse. The attention to detail was brilliant. We totally switched off. Have recommended to everyone!
26/05/2021
Liz
We thoroughly enjoyed our stay at Damselfly Treehouse. From the food hamper, furnishings, bedding to the copper bath it was 5 star. So much thought has gone into it. So peaceful and relaxing.
26/04/2021
Becky
we absolutely loved our stay at the damselfly, the treehouse is stunning, bright and clean, whilst the location and view is stunning
21/04/2021
Matthew
I loved every second of our stay. The treehouse was perfect and had all the amenities we needed. It was in a great location with such a beautiful view and it was so peaceful
We loved using the big bath on the balcony overlooking the vineyard and the bbq was great
We were able to book a vineyard tour and wine tasting at black chalk wines who run the vineyard where the treehouse is and that just topped off our stay and was lovely
When we arrived the check in process was seamless and there was a complimentary bottle of sparkling wine in the fridge and a hamper on the table with coffee, bread, eggs and fresh butter in the fridge
We don’t have a dog but I wish we did to bring to the doggy hotel in our treehouse! A really cute room in the back with a dog bed and water and food bowl
19/04/2021
Rebecca
Damselfly is the perfect place to sit back with a glass of bubbly and take in the views of the vineyard whether that be from the deck, comfortable seating area or the huge indulgent bath. I would recommend that everyone takes an outdoor shower under the trees looking out over the sunrise before heading out to explore all that is on offer locally to do and see. The Treehouse was very well equipped and we felt like we had the best of both worlds. A very well designed and special space inside with special views looking out over the grazing farm animals and vines.
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Book with us in confidence knowing you won’t find that place cheaper elsewhere. All of the prices we display are set and matched by our Owners. (In this world of foreign currency, we do have to say 'subject to exchange rates' for some of our European places.)
What does ‘from price’ mean?
Our ‘from price’ is based on a four night stay in low season and designed to help you to compare different prices across our collection. Some of our Owners vary their nightly rates and check in days throughout the year, so it may differ from the rate quoted below the calendar. It is quite common (although by no means universal) for places to charge a little more in peak season or for shorter stays, to cover changeover costs. Consider booking longer stays during the cooler months if you’re looking for the lowest nightly rates.
Agency Terms & Conditions
Except where otherwise specified, we Sawday’s Canopy & Stars Ltd (Company No 09088366) of Merchants House, Wapping Road, Bristol, BS1 4RW act only as an Agent in respect of all bookings we take and/or make on your behalf. As an Agent we act as an intermediary between you and the owner (‘’Owner’’) of the holiday accommodation (‘’Property’’) you will be staying in. We help to arrange reservations and bookings between you and the Owner and take payments from you on behalf of the Owner.
We are only arranging a contract between you and the Owner for hire of the Property and for any other services or arrangement you purchase from the Owner (the “Booking”). This means the legal contract for the Booking is between you and the Owner despite the fact that a payment for the Booking has been made to the Agent. Your contract for the Booking is not with Sawday’s Canopy & Stars Ltd (Canopy & Stars).
Canopy & Stars is part of the Sawday’s family of companies, a majority employee owned business, 24% owned by a charitable trust and a B Corp. We accept no liability in relation to any contract you enter into in relation to Bookings or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any Booking.
When making your Booking we will arrange for you to enter into a contract with the Owner, as detailed in clause 1.2 below. Your Booking is subject to these Agency Terms & Conditions and any other specific booking conditions of the relevant Owner(s) you contract with. The Owner’s booking conditions may limit and/or exclude the Owner’s liability to you.
You may decide to make more than one Booking at the same time. The price charged in total for more than one Booking will always equal the prices charged separately for each individual Booking. All Bookings are available to be purchased separately at the same price as they are when more than one Booking is made. This means that any multiple Bookings do not constitute a package as defined in the Package Travel, Package Holidays and Package Tours Regulations 1992.
By making a booking, you agree that:
- You have read these Agency Terms & Conditions and agree to be bound by them;
- The lead name on the Booking will be the person responsible for the Booking and shall be responsible for paying the deposit and the full price, for making any amendment and cancellation requests and for the payment of any additional charges. The lead name accepts these Terms & Conditions on behalf of all persons in the Booking;
- You consent to our use of your information in accordance with our Privacy Policy;
- You are over 18 years of age and where there may be age restrictions in place, you declare that you and all members of your party are of the appropriate age
The Canopy & Stars online booking system enables Guests to make Bookings 24 hours a day. To confirm your booking, you must pay a 25% deposit (or full payment if booking within 10 weeks of your check in date) and the entire Booking will be subject to the cancellation policy as outlined in clause 2 below. The Canopy & Stars telephone booking line is open Monday to Friday 9am to 6pm and Saturdays 10am to 2pm. When using the online enquiry form, for those Properties without online booking, please allow 24 working hours for us to contact you by telephone to confirm the Booking. If we are unable to reach you by phone, we will attempt to contact you by email. We will contact you during Canopy & Stars working hours (Monday to Friday 9am to 6pm and Saturday 10am to 2pm). Online or email enquiries will be dealt with in the order they are received, but please be aware that we cannot guarantee reservation of your selected dates until the receipt of suitable payment. Therefore, if possible, we do recommend that you book on the Canopy & Stars website using the online booking system.
1. Booking and payments
1.1 In order to confirm your chosen Booking, you must pay a 25% non-refundable deposit as required (or full payment if booking within 10 weeks of the date of your check-in). The deposit is non-refundable as it covers costs incurred and services provided to enable your Booking. These include, but are not limited to, marketing and PR, property inspection fees, Owner management, booking management, credit card fees and customer service.
1.2 Your Booking is confirmed and a contract between you and the Owner will exist when we receive payment of the deposit and send you a booking confirmation on the Owner’s behalf. This Booking confirmation email will be sent within 24 hours and will contain the details of your Booking and of payments made and due. If you have not received your Booking confirmation email within the specified time, please notify us as soon as possible by email (bookings@canopyandstars.co.uk). Please check your confirmation carefully and report any incorrect or incomplete information to us immediately. As we act only as booking Agent, we have no responsibility for any errors in any documentation except where an error is made by us.
1.3 Once the 25% deposit has been paid, the full balance payment will be due 10 weeks in advance of your check in. A reminder to pay your balance will be sent to you one week prior to this 10 week date, where applicable, by email. We automatically take the balance payment using the same card as used to make the deposit payment. It is your responsibility to advise us if we should use a different card and to contact us by telephone (0117 204 7830) to arrange for alternative payment method. If the automated balance payment does not successfully go through as there is a problem with your card, such as it is expiring, then we will contact you to try and take alternative payment. If you do not make any payment due to Canopy & Stars by the due date for payment and at the latest within 5 days of this date, then with regret, we will notify the Owner who will cancel your Booking and terminate their contract with you. In these circumstances, your rights to a refund are set out in clause 2.3 and 2.4 below. Please note that if you have paid in a currency that is different to the original pricing, we will not be able to guarantee the same conversion rate that was used to convert the deposit payment.
1.4 Except where otherwise advised or stated in the booking conditions of the Owner concerned, all monies you pay to us for a Booking will be held on behalf of the Owner(s) concerned.
1.5 Credit Card payments are processed via Elavon who provide merchants services facilities to Sawday’s Canopy & Stars Ltd.
2. Cancellation by You
2.1 If you have to, or want to cancel or amend your Booking, this request must be sent to us by email (bookings@canopyandstars.co.uk) and will be considered and responded to within two working days of receipt. Please ensure that you have received written confirmation of any changes to your Booking prior to travel. Whilst we will always try to help, we cannot guarantee that such requests will be met.
2.2 Cancellation by you at any time will result in your 25% deposit being forfeited. The deposit is always non-refundable as it covers costs incurred and services provided to enable your Booking.
2.3 All bookings are non-amendable and non-refundable within 10 weeks of your check in date. If you need to cancel your booking within 10 weeks, the total cost of the accommodation including the deposit will be forfeited. Cancellation should always be in writing to bookings@canopyandstars.co.uk.
2.4 If you need to cancel your booking at a date 10 weeks or more in advance of your check in date, the 25% deposit will be forfeited. If the booking has been paid in full the balance will be returned to you, minus the 25% deposit. Refunds will be issued in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to book your stay, the refund will be back onto a new Gift Voucher at the same amount as originally used. Alternatively, if you paid in cash, your refund will be processed in the currency of the booking. Where this is different to the currency of the payment card, this will be converted at the current exchange rate on the day of the refund.
2.5 Cancellations made by you, at any time, may incur a £50 administration fee in addition to us retaining the non-refundable deposit. This represents the administration costs incurred by us on behalf of the Owner to deal with such requests.
2.6 If extreme weather prevents you from reaching your holiday, taking, or finishing your holiday, you are still subject to these cancellation terms as outlined in clause 2.3 above. We strongly recommend that you take out a travel insurance policy which covers this eventuality. In the event of the property becoming unavailable (such as due to fire or flooding), Canopy & Stars will endeavour to provide the Guest with suitable alternative accommodation, starting with any other accommodation that may be available with the same Owner of your Booking, or will refund all monies paid, or a proportion in the case of curtailment. The Agency cannot, however, pay any compensation or expenses as a consequence of such an event.
2.7 Cancellation insurance is available to purchase from many providers, but will be a third-party arrangement and not involve Canopy & Stars or the Owner in any way. You are strongly recommended to take out personal travel insurance for all members of your party for UK holidays and you must take out personal travel insurance for international holidays, including for illness and cancellation due to Covid-19. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment.
2.8 If you fail to check-in on your date of arrival your Booking will be cancelled and no refund will be due.
3. Amendments to your booking, requested by you
3.1 Amendments to your Booking can only be made more than 10 weeks prior to the check in date, after which time amendments may be treated as cancellation and our refund policy as detailed in clause 2.3 above may apply. All amendments are subject to availability and may incur a £50 admin fee detailed in clause 2.5 above.
3.2 If we can fulfil your request to amend your booking, any differences in price as a result of the amendment, will be paid by you in the case of an increase and refunded to you in the case of a decrease in price, e.g. amending your booking from low season to high season.
3.3 In the event that a date swap is offered, this will normally be agreed with a set timeframe to rebook and sometimes a credit against a future stay will be offered. The credit can only apply to a stay at the same space as originally booked.
3.3.1 If a date swap is offered, then the Agency Booking Terms and Conditions applied at the time of your original booking will still apply. Therefore, if your date was swapped within 10 weeks of the original check in date, the 10 week cancellation policy set out in clause 2.3 applies to your new stay, even if the new check in date is beyond 10 weeks.
4. Refunds
If a refund is issued it will be in the same form and ratio as the original payment was made. Therefore, if a Gift Voucher was used to purchase the original stay, the refund will be back onto a new Gift Voucher at the same amount as originally used.
5. Insurance
You are strongly recommended to take out personal travel insurance for all members of your party for your holiday, including holidays in the UK. It is your responsibility to ensure that the insurance cover is adequate for your needs, including cancellation and curtailment for any reason. Please read your policy details carefully and take them with you on holiday.
6. Changes and Cancellations by the Owner
We will inform you as soon as reasonably possible if the Owner needs to make a significant change to your confirmed Booking or to cancel your Booking. We will also liaise between you and the Owner to try and organise an alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
7. Cancellations due to events outside of Owner’s control
An Owner may have to cancel a booking due to events outside of their reasonable control (see clause 22). In such circumstances, we will liaise between you and the Owner to try and organise an any alternative Booking offered by the Owner, or a refund but we will have no further liability to you.
8. Complaints & Procedure
We always aim to provide the best possible holiday experience, however, if you have any complaint or problems during your stay, please immediately notify the Owner during the stay itself, so that the Owner has the opportunity to resolve the problem at the time. If you do not follow this procedure, there will be less opportunity for the Owner to investigate and resolve your complaint and to make your stay as enjoyable as possible. Delays may also mean that the amount of compensation you may be entitled to, may be reduced or negated.
Whether or not your complaint is dealt with satisfactorily, please also let us know of the problem as soon as possible by emailing info@canopyandstars.co.uk. We will aim to respond within 1 working day to acknowledge your email. We will then review your feedback and investigate the complaint. This may involve discussing your concerns with the owner, revising the website listing for inaccuracies, and reviewing previous guest feedback and internal inspection notes. This process can take time to complete, so please allow approx. 7 working days for a final response.
We also welcome you to fill in our feedback survey which will be sent to you via email the day after you check out. It is important for us to gather as much information as possible about the experiences our guests are having. This is what helps us support our Owner in fulfilling their potential and identifying if anything could be improved.
9. Our Responsibility for your Booking
Your contract is with the Owner and its booking conditions apply. As Agent, we accept no responsibility for the actual provision of the Booking. Our responsibilities are limited to making the Booking in accordance with your instructions and acting properly in accordance with our legal duties as an Agent. We accept no responsibility for any information about the Booking that we pass on to you in good faith. However, in the event that we are found liable to you on any basis whatsoever, our maximum liability to you is limited to twice the cost of your Booking (or the appropriate proportion of this if not everyone on the Booking is affected). We do not exclude or limit any liability for death or personal injury that arises as a result of our negligence or that of any of our employees whilst acting in the course of their employment.
10. Your Responsibilities
10.1 Please note that you have a contract with the Owner of the property. As such you are under a responsibility to behave in a proper, appropriate and legal manner whilst staying at the property with due respect to the Owner, the Property and other guests and their Property.
10.2 You are responsible for informing the Owner of any losses or damage to the property as soon as possible. Please note that you will be liable to pay the Owner for any losses or damage to the property caused by you or a member of your party (except reasonable wear and tear). Some Owners may also require a damage deposit. If so, this information will be provided on the website place page under ‘essentials’.
10.3 You must also leave the property by the check-out time specified on your Booking. If any guest behaves inappropriately or improperly (of which the Owner will be the final judge on their Property), or illegally, the Owner reserves the right to ask the guest and their party (at their discretion) to leave the Property before the end of the holiday period and/or refuse any future bookings from you. Please note that this would be without the right to any refund.
11. Pets
11.1 Not all properties accept pets. If you wish to take your pet on holiday, please advise us before booking and we can check whether pets are accepted at the property. You must obtain the prior consent of the Owner before taking any pets to the property. If you take a pet to a place that doesn’t allow pets, or you exceed the number of pets allowed at a place, the Owner has the right to refuse you to stay at the Property, and/or they may ask you to leave the Property before the end of the holiday period. Please note that this would be without the right to any refund.
11.2 A nightly charge may be made by the Owner for each pet and additional terms may apply, you will be notified of this at point of Booking. Please check these terms carefully before booking and arriving.
11.3 Please do not leave your pets alone or unsupervised in the property at any time during your stay. For the safety and comfort of your pet we request that Owners exercise due diligence at all times, especially where the property is located near a road/livestock. Canopy & Stars nor the Owner can accept responsibility for the safety of your pet.
11.4 If any guest has an allergy to pets, please be aware that Owners (and we) cannot guarantee that a pet has not stayed in a particular Property. We and Owners cannot accept responsibility for any suffering which may occur as a result of such animals having been present in a property.
11.5 We ask that all owners of pets keep their pet under control at all times and to be responsible for ensuring that they do not damage the Property, livestock or vegetation during the stay. You will be liable for any damage caused by your pet. Any damage is to be reported to the Owner immediately. Any additional cleaning required, that may incur an additional charge, will be at the Owner's discretion.
12. Special requests
If you have any special requests (for example dietary requirements, allergy, cots or room location), please let us know at the time of booking. We will pass on all such requests to the Owner, but unfortunately, we can't guarantee that they will be met and we will have no liability to you if they are not.
13. Maximum Numbers
Please note that except by prior arrangement confirmed in writing, only the number of persons specified on a booking confirmation may occupy a property. Most owners reserve the right to refuse admittance or revoke a Booking if this condition is not observed and you are unlikely to receive any refund.
13.1 The Owner reserves the right to sue the guest for any loss, damage or injury caused to the Owner, the Property or to other guests and/or their property. As Agent, we will have no liability to you in these circumstances.
13.2 The Owner only supplies the Property for domestic and private use. You agree not to use the Property for any commercial, business or re-sale purpose, and the Owner has no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If you do wish to use the Property for a commercial purpose, you must contact Canopy & Stars prior to confirming your booking.
14. Group Bookings
Not all Owners accept Bookings for a single sex group (for example, a stag or hen party). Guests wanting to make such a Booking should check with us beforehand to enable us to check whether the Owner is prepared to accept the Booking. We will then advise you accordingly. In event that an Owner does not accept this type of Booking then it is with regret, that the Booking may be cancelled, and cancellation fees may apply. It is the Guest’s responsibility to enquire with Canopy & Stars and/or check on our website beforehand to make sure that this type of Booking is permitted.
15. Pricing
15.1 Canopy & Stars reserve the right to amend advertised prices at any time on behalf of the Owner. We also reserve the right to correct errors in both advertised and confirmed prices. Special note: changes and errors sometimes occur.
15.2 Rates are set per place in the currency specified by the Owner. Where this has been converted into the currency of your preference, until the payment stage this will be an estimation only, based on a recent exchange rate. The original rate will be displayed before you confirm your payment and you will be given the option of paying in your own currency at our guaranteed rate, or paying in your own currency and leaving the conversion and any associated fees to your card provider.
16. Information & Accuracy
The information and prices shown on this website are varied from time to time and may change between the time you first view a property and make a Booking. You should check that all the details are as you expect prior to making a Booking. It is always possible that, despite our best efforts, some of the properties (including the features and extras available) may be incorrectly described and/or priced. If we discover this is the case after you have made a Booking, we reserve the right to contact you with details of the correct information and/or pricing and will give you the option to:
(1) proceed with the Booking based on the correct information and/or pricing, which may require the payment of an additional amount by you
OR
(2) subject to availability, change your booking dates to dates when the pricing can be honoured and so no additional charge to you. In the event that a lower price can be offered for alternative dates then the difference would be refunded
OR
(3) cancel the Booking. If we do not receive your instructions within 5 days of contacting you, we reserve the right to cancel your Booking without liability to you.
17. VAT
Many of the Owners of properties in the Canopy & Stars portfolio are not registered for VAT in which case no tax is payable. Where VAT is payable, the tax is included in the advertised holiday rental price. If the rate of VAT changes between the date of the Booking and the date of the stay, Canopy & Stars may adjust the rate of VAT that you pay, unless you have already paid for the Booking in full before the change in the rate of VAT takes effect.
18. Visa, passport and health requirements
Unless you tell us otherwise, we assume that all members of your party are British citizens who hold or will hold full British passports valid for the entire duration of the international Booking. Information on visa, passport and health requirements, where given and applicable, is so given on this basis. Requirements may change and you are therefore strongly recommended to check the up to date position with the Owner of the Booking, Passport Office, appropriate embassy or consulate or your doctor as applicable in good time before the commencement of your holiday. Prior to international travel it is your responsibility to check whether it is safe to travel by visiting the FCO website www.gov.uk/foreign-travel-advice.
19. Governing Law and Jurisdiction
These terms and conditions have been drafted in accordance with and are governed by English law and the courts of England and Wales have exclusive jurisdiction in relation to any and all disputes arising out of these Agency Terms & Conditions.
20. Discrepancies
In case of a discrepancy between these Agency Terms & Conditions and any other Canopy & Stars literature, these Agency Terms & Conditions shall prevail.
21. Validity clause
In the event that a court finds that a condition in these Agency Terms & Conditions is illegal or void, the illegal or void provision will be severed from the remainder of the Agency Terms & Conditions, which will continue to be valid and have full force and effect.
22. Events beyond an Owner or Agency’s control
If an Owner or Canopy & Stars is prevented or delayed from complying with any of their respective obligations under these Agency Terms & Conditions or a contract for a Booking due to events or circumstances beyond their reasonable control, the inability or delay in performing those obligations will not be treated as a breach of these Agency Terms & Conditions or a contract for a Booking. Examples of such events or circumstances include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, pandemic (including Covid-19), any national/local/regional government restrictions.
Thank you for wading through all the very boring, but very important stuff above.
Now the outdoors is calling, so go and get wild in nature!
It was absolutely incredible, the craftmanship and detail was amazing. It was a big spend but absolutely worth it, the quality of the hamper was exceptional.
26/03/2025